Peak Energy Group

Peak Energy Group Reviews

4.9

Based on 58 ratings

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About

Peak Energy Group is an up and coming locally founded business aiming to deliver value for money systems with aesthetic a key point of difference for our designs. Justin is the Director and also head installer of the business, Quality over quantity is what we pride ourselves on at Peak and in doing so all our work is carried out by in-house installers. Our site appointments with Thomas our energy consultant, are free of charge and both the customer and the business gain so much value from this process. Face value is so important when selecting a local business like Peak Energy Group to install Solar to your property. 

Reviewers report paying: $3,650 - $8,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

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Peak Energy Group Reviews (58)

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Average Scores

4.9/5

Value for money

4.9/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 53
  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 0

Great team, install, and system!

We had a great experience with Thomas and Justin at Peak Solar and look forward to utilising our new solar system. The team was very friendly and informative, the install was simple, and the app is very easy to use. Highly recommend!
Panel rating: 5/5
Inverter rating: 5/5
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Peak Energy Group

The sales and quote process was great, the guys were prompt answering all questions.
the help with the paperwork made it so easy.

Installation guys were quick and on time. Left site very clean.
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Great service

I have used Peak Energy Group for 2 installations, one for installation of a Heat Pump hot water service and the other for installation of Solar Panels. I would highly recommend them. The whole process for both was smooth and stress free. The guys were lovely to deal with and really helpful and their follow up service has been really appreciated.
Panel rating: 5/5
Inverter rating: 5/5
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Great company to deal with

Justin and his crew were very professional and freindly . Would recomend them to everyone.
Thanks for the great workmanship
Panel rating: 5/5
Inverter rating: 5/5
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Great service

We recently shifted to the area and were fortunate enough to choose Peak Energy for our solar panels and battery. They were extremely prompt to our requests, easy to deal with and the installation was a breeze. To date the system exceeds our expectations and would highly recommend them..
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Genuine quality service

Amazing customer service.
Full of information to help support you make your own decision.

Non pushy with consideration into the specific needs to be met.

I recommend to anyone who wants geniune local service from a talented team who think into the future with organic improvements.
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A good purchasing experience

The initial meeting to discuss the purchase options and alternatives was very clearly explained. The Energy Consultant, Thomas Chettleburgh, was a very articulate and enthusiastic representative. His interpersonal skills were excellent and he made us feel comfortable throughout the discussion, which took place in our home.
The actual installation was conducted by people within the local business community and was carried out efficiently. The follow-up provided by the Energy Consultant, Thomas, was regular as promised. He indicated that he would not discontinue contact until the system was fully operational.

A job well done and would recommend this company to anyone living in their service area.
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No Fuss, Top Quality Experience

From the very beginning, the quoting process was efficient and reasonably priced. Guidance on solar size and design was readily provided and I quickly developed confidence in their opinions. Installation was on time, performed efficiently and I was well supported with any queries afterwards. So far (since June 2024), I have been very impressed with the performance of the system and had no significant issues. I would highly recommend Peak Energy for your solar system.
Panel rating: 5/5
Inverter rating: 5/5
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Easy process with a great result

It was a pleasure to deal with Peak Energy Group. Very professional and easy to communicate with. Best price and great result. Very tidy installation. I would strongly recommend using Peak Energy Group.
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Solar PV and battery installation: seamless!

Quote from all three was efficient and informative. PeakEnergy had best Quote but not a huge amount of difference. But they provided great education on Solar for us who knew not a lot before. Personal visit helped with this.
Great help on the admin side to support the rebates and battery loan. Good communication all through.
Install was amazing. Hard working efficient and very polite. Clean and tidy. Punctual. We elected not to pursue feed tariffs for the 1kW.
Highly recommend this group.
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Very Professional Quoting & Installation

Peak Energy replied very quickly to our initial inquiry. Very professional front man covering all the details and systems and sizing on offer. Took an hour and was very informative. Once the paperwork (including rebates) was complete the installation of the heat pump went in quickly and about a week later the installation was completed. Each visit was punctual and the installers tidied up everything before they left.

Customer service was very good leading up to the installation. Have only just had the Electrical Inspector so the grid connection is yet to go ahead.

Would definitely recommend this company to others.
Panel rating: 5/5
Inverter rating: 5/5
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Albury

Good price. Good communication.
System installed as quoted and working as promised.
Inverter rating: 5/5
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Park Energy Group - a stellar Solar Panel company

Great team, quoting experience was excellent as they answered all my questions, installation was seamless and follow up customer service was top notch.
Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 15-10-2023:

5-Stars All Around!

Peak Solar impressed us from start to finish. Thomas was brilliant and great to deal with. He explained each step in detail and was quick to answer any questions throughout the process. Justin and the team were so efficient and professional with the install. We are very pleased with the final result and looking forward to being (almost) power bill-free. Marque and Jenni. Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Marque: "Are you happy with the performance of your system so far?"

After 10 months of owning the system. I am very happy! I know it will take a long time for the savings to pay me back but seeing $0 Electricity Bills for the majority of the year is very pleasing. I've only had 2 Bills of around $20 and $40 through winter so far and the days are already noticeably longer.
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My Solar Experience

Peak Energy Group were very professional and answered all questions thoroughly and candidly. The quoting process was efficient and easy to understand. The installation was conducted effectively and timely.
I would recommend this company to anyone.
Inverter rating: 5/5
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Best Experience

Great company that not only provides excellent service but is very reasonably priced. The follow-up service is second to none and whilst I rarely write reviews this is a company I felt deserved the time. The best thing I can say is they listened and advised based on my needs, budget and long term goals to provide a system that is perfect for me now and into the future. Thanks guys you truly are why locals are best.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Great service

Couldn’t fault Peak Energy Group
Professional from start to install
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Peak Energy Group for the win!

Of the 3 quotes, Peak Energy provided the best quote, as well as being very knowledgeable on the latest technology. Installation went smoothly and they tidied up everything before leaving. I highly recommend Justin and his team at Peak Energy Group.
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Professional Company

The staff at Peak Energy Group were exceptionally helpful, offering expert advice and guidance throughout the entire process. I highly recommend their services.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Fantastic service

Great customer service, great work ethic, quick to get my system up, great follow up after the job was done and great price. Couldn't be happier with Peak Energy, highly recommended.
Inverter rating: 5/5
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Highly recommended

Reasonable price, Installation prompt and fast. Good qaulity. They gave lots of information on the job and answer any questions you had. Highly recommend
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Easy to deal with. Professional. Would recommend

From the start to finish easy to deal with. Professional. Would recommend.
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Original Review on 09-08-2023:

Glad we chose Peak Energy Group.

Right from the start we were impressed with the way Thomas spent time with us explaining everything so well, and then the following communication with both Thomas and Justin (company manager) keeping us in the loop and sorting out the minor difficulties of us living in a strata village was excellent. On installation day they sent us a message fifteen minutes before they arrived to let us know that they were on their way, the team were polite and friendly, and the installation was completed within the morning. Justin connected everything for us, and informed our electricity provider, so it was all handled for us with a minimum of effort on our part. Our experience with Peak Energy Group was positive in every way and we would have no hesitation in recommending them to anyone considering installing solar panels. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Judy: "Are you happy with the performance of your system so far?"

We are very happy with our solar system. So far we have not had one electricity bill, and have a good credit with our provider. We are now using our split system for heating, and haven’t even turned our gas heater on, so we may get a small bill over winter. Very impressed with everything, we should have done it sooner ?.
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Professional and thorough

My installer provider an excellent sales pitch and backed it up with equally excellent installation. The process was surprisingly quick once I signed up. They fitted me in their busy schedule relatively soon and the job was done in half a day. Support and follow up calls afterwards were very useful. No issues since.
Panel rating: 5/5
Inverter rating: 5/5
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Reliable and professional installation Company

My experience with Peak Energy has been excellent. They arrived when they said they would, took time to answer my questions, explain the process and offer additional commentary about their product.

Installation was on time and completed within the day and follow up assistance has been provided readily and with enthusiasm.

Highly recommend Peak Energy to those who are considering installing solar panels. Their pricing is competitive as well.
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Prompt and professional

The whole process from beginning to end was handled in a professional manner. These guys know their stuff. We had some issues that they had to overcome and they did so through consultation with us and some ingenuity on their part. Their follow up meant we did not have to worry about the grid connection or our energy provider. They were polite and took time to make sure we understood how the new system worked. I recommend them highly.
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Great service !

We cannot fault Peak Energy - their service was punctual, the quoting process was seamless and the guys were very accommodating.

They showed up when they said they would, they explained the system clearly and they organised the grid connection in a timely manner.

Their customer service was and still is fantastic! We highly recommend Peak Energy.
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Fantastic Customer Service from Start to Finish

Our new solar panel experience from Peak Energy Solutions was a breeze from start to finish - the quote process was very thorough with all questions answered. Installation was quick and efficient with all tradesmen kind and courteous.

Customer service was exceptional with any concerns or questions answered promptly and effeciently. I would recommend them highly.
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Hassle free?

Professional, good service easy to deal with. Value for money good components, polite tidy and punctual. Organised grid connection.
Panel rating: 5/5
Inverter rating: 5/5
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Easy Solar Quote/ Installation

Thomas the sales person was friendly very helpful and showed you the different systems in easy to understand language.
Installation was easy the installer was prompt efficient very tidy punctual and explained everything about the solar we purchased and if we ever want to install a battery how easy it was for them to install.
Customer service again was top notch with all certification and to organise the grid connection the same day as installation.
We can’t fault Peak Energy would recommend them to anyone looking to install solar
Inverter rating: 5/5
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Outstanding service.

Outstanding customer service, know their product well, including installation, and made great recommendations. Highly recommend.
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Neat and easy going.

The lads do a great job from sales/design & quoting, to the forms and important docs. Right down to the install would recommend anyone looking for solar.
Justin and the crew are all locals who all grew up here. Making solar a breeze with no worries.
Inverter rating: 5/5
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Best Company & Installers I believe.

Gentleman Thomas comes to view home, give advice and gather all the required details. A quote with options follows.
Didn't have to wait long, once we gave the ok. Justin and the guys arrived as arranged and they didn't take too long to install, tidy up, explain how it works, etc.
Installed 15 large panels with most of them out of view to front street at our request.
Great customer service with follow-up emails, plus all got sorted with our power provider as well.
Very happy clients of Peak Energy Group thanks to Finn at Solar Quotes.
Panel rating: 5/5
Inverter rating: 5/5
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Tesla Powerwall 2 installation. Excellent communication, service and installation.

Contact made by Peak Energy Group from my enquiry on solarquotes website was prompt, site visit arranged and quote provided by Thomas done efficiently and thoroughly. All my queries were answered by Thomas or Justin in a timely and respectful manner.
The installation was clean and tidy, everything as I expected it to be. They were on time in the morning and by the afternoon our new battery was grid connected and charging. We haven’t imported from the grid since!
Installation has been inspected and approved.
Overall an excellent customer experience. Very happy to recommend Peak Energy Group.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Couldn't have been a better experience.

Justin and Co made everything very easy for my husband and I. Their communication was amazing, we were absolutely never left waiting around. Our quotes were well explained in person, and delivered almost instantly after our initial visit. Justin and Co. were super polite, very friendly and absolutely nothing was a bother for them. Installation was quick and the result is more than we could have hoped for. Our system works brilliantly, was up and running right after installation and looks amazing on our house. After being let down by other tradesmen and companies, Justin and Co. went above and beyond and restored our faith in humanity a little - absolutely recommended!!!
Inverter rating: 5/5
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Excellent Solar install

We were very fortunate to have Peak Energy Group install our solar. They were very professional in all aspects of the process. The team worked quickly and efficiently, and left the place very tidy. I would recommend Peak Energy Group to anyone considering installing solar. Thanks you Justin, Thomas and team.
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Highly Recommended

Peak Energy Group were the first company to respond to my request for a quote, the first to attend and the only company to follow the quote up. Tom visited the house and gave me (who had no real idea about solar) a great presentation and explained the entire process. Installation was spot on when I was told, multiple staff arrived and the entire system was installed in a matter of hours. I went out after they left to clean up and other than the newly installed system, there was not a wire, screw or piece of cardboard to be found - the place was exactly how they had found it. Connection to the grid is in progress now and I had a minor issue with the inverter app, called to ask about it, call was answered straight away and my issue was solved in about 1 minute. All communication to them is promptly responded to and every timeframe they gave me was met. I cannot recommend this company highly enough. If you need a solar installer - look no further and give the guys a ring you won’t be disappointed.
Panel rating: 5/5
Inverter rating: 5/5
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Amazing Service. On time. Thorough. Follow up and good price.

Everything went like clockwork. Cannot fault their service, the System works beautifully and the Backup appears to work in a milli second. Couldn't be happier at this early stage. Pumping out the power to house, battery and Grid.
Panel rating: 4/5
Inverter rating: 5/5
Battery rating: 5/5
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Original Review on 05-08-2022:

Fantastic, stress free installation and service.

The service from Justin at Peak Solar was brilliant from the beginning.
Justin contacted me promptly and came to inspect and quote at a convenient time. He was polite and honest throughout the whole process. Justin was very quick to reply to my queries after receiving the quote.
The installation process was quick, efficient, tidy and did not inconvenience me in any way. All visible work is extremely neat and tidy.
Justin arranged all the paperwork, grid connection and rebate applications so I had very minimal paperwork to complete for the process.
The customer service and support was exceptional from beginning to end. Original ratings

Panel rating: 5/5
Inverter rating: 4/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

11 months later we asked Yvonne: "Are you happy with the performance of your system so far?"

Yes, it has performed much better than expectations. I had an older solar system, panels and inverter only, on previous residence, that cost $19,000 to install and did not perform nearly as well. Very happy with my system.
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My installation what I signed up and what they gave me not the same.

Disappointed I did not get the current Jinko panel's I signed up for 440w only discovered it when they had installed them on my roof.They explained that 440 not available at present so installed 430w without constalation.I also requested the 8kw Fronius

Inverter told no availability in Aust at present.
No discount offered on the panel's.
Panel rating: 4/5
Inverter rating: 3/5

Supplier Reply:

Hey Gary like I explained on the day of installation we had been told by our wholesaler that we would have access to 440w Jinko all blacks over the 430 preemptively which in turn we updated our quotes to reflect this. This wasn't the case as we didn't receive them as early as we were told. Thomas was new at the time of quoting so this accident has happened which we acknowledged.

Regarding the discount on the panels like I explained on the day also, we didn't increase the price of our systems to reflect the increase from 8.6kW too 8.8kW as the panel count and balance of system materials remained the same hence why I didn't offer a compensation at the time. I did give you a $100 gift card to apologize for the mistake of not updating you on the 10w difference which was an honest mistake on our end.

Select models of the Fronius inverters have been having stock issues for over a year now and that includes the 8.2kW Primo inverter in question. We have told you this before going ahead with the install. The availability of materials is out of our control unfortunately. If I had access to the Primo 8.2kW I would have gladly offered it

Thanks for working with us Gary we look forward to working with you now and into the future
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Original Review on 10-08-2022:

Professional, enthusiastic and knowledgeable installer

The sales/quoting process was very good. The Company answered all our questions and explained the installation process in simple, easy to understand terms..
The installer arrived on time, was very pleasant, unobtrusive, tidy and polite.
Customer service was great. Any problems were quickly addressed and fixed. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Robyn: "Are you happy with the performance of your system so far?"

Yes. We are very happy with our system. Our electricity bills have decreased substantially. Thus far we have had no problems.
We are disappointed that the feed in tariff is dropping again. Next step for us is considering buying a battery
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Amazing customer service. Quality installation and communication

The sales and quoting process with Thomas was second to none, he was fantastic and left us with all questions answered which gave us peace of mind.

Justin and the team were super efficient when doing the install. They were a pleasure to have at my house for the install. Could not speak highly enough of the process.

Peak Energy Group have been amazing with us from the moment Thomas contacted us for the sale, right through the whole process and even still have communication from the team well after the install and meter alteration has been completed. Truly showing their care and passion to the job and us the customer.
Panel rating: 5/5
Inverter rating: 5/5
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Easy process, great price, and good looking panels and brackets.

The whole process was super easy and Justin was very transparent with what we will get and where the costs come from. Very competitive price with quality components and quality installation. They were happy to spend the time discussing (and providing sketches) of where the panels will sit so we knew how the system would end up looking once installed.
So far system seems to be performing very well, even on cloudy days.
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Professional Installer

Justin took care of the whole process seamlessly and professionally even with a complicated roof on my home. He worked out a system to make sure that I got the maximum from my solar investment and I couldn’t be happier!
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Highly Recommended

If i could give Justin from Peak Solar Solutions more stars I would. If you want someone who cares about their work and is well priced and uses quality components Justin is your man.

After getting in contact with solarquotes for 3 quotes from local installers, Justin at Peak Solar Solutions sent me a quote with 3 different options within 3 days. He ended up being the only company to send a quote. After talking to him on the phone and looking at the different systems he came out to check out the site and we quickly realised that the power situation was more complicated than we had thought (in a good way, 2 phases of power to the property). He then quickly sent a proposal through for a 12kw 2 phase system. A month later the sytems is running, just waiting for the power company to do their bit now. There were a few teething problems which Justin has promptly sorted out.
If you live in the Border area Justin is the man.
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Excellent knowledge and service

Justin was fantastic, he got in touch quickly, made us very comfortable with our investment and has followed up with all the right regulations to ensure we are compliant!

Justin and his helper installed our system within 3 weeks of us signing off on the quote, was significant;y better priced than a previous quote we had received and really knew what he was talking about. He has even offered to come back free of charge if we have any issues and will also help us out with general electrican work around teh place so we're really happy.
Panel rating: 4/5
Inverter rating: 4/5
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Took the hassles out of everything

The whole process from start to finish was professional and timely. They listened to my objectives, quoted and supplied a system to my exact needs. No question was left unanswered. I couldn't be happier.
Panel rating: 5/5
Inverter rating: 5/5
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Top installer and installation

Came to us with excellent recommendation.
From the initial phone discussion through face-to-face info session and finally installation, the process could not have been cleaner or more professional.
It has been a pleasure to deal with Justin and we wish him well in his future growth.
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Very happy!

I started the process with almost zero knowledge about Solar. I came across Peak Solar & Electrical by chance and so glad I did. Justin came to my home to provide a quote and arrived exactly when he said he would. He was able to walk me through all of the information from the absolute basics and answer any questions I had and explain it in an easy to understand way. He was patient and listened to all of my concerns regarding some of the negative things you hear about solar installation and put my mind at ease. It was immediately clear that Justin is super passionate and knowledgeable about what he does and the products he supplies and making sure even the smallest things are looked after and done properly. He had great communication throughout the whole process and was always happy to answer any questions I had very thoroughly with absolutely no pressure.
Once I had accepted the quote the process was so simple and easy and within a few short weeks my solar was up and running and doing everything I had hoped and been promised with zero stress or worry for me. The installation was neat and tidy with no trace that he had been there other than the solar panels being on my roof. If I did it all over again the only thing I would have done is do it sooner!
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Fantastic experience

Fantastic experience with Justin. Exceptional communication and explained every step of the way. Quick to return quote, install and kept everything moving at a great pace. Looked after everything from quote through to install to getting the meter updated. Cannot recommend Peak Solar enough.
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