PBR Solar Reviews
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About
With 3000+ Installs in Victoria, Installing since 2014 with 21 years of combined solar experience, the leaders at PBR have earned a strong reputation. Now running their own retail business, they maintain a sharp focus on quality execution for every project.
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PBR Solar Reviews (5)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 4
- 4 star 1
- 3 star 0
- 2 star 0
- 1 star 0
23 December 2024
12 December 2024
Smooth experience
Paul patiently answered my numerous questions, made sensible suggestions and kept me well informed of the projects progress. Dillon ( and his team) did an excellent job of the installation and the follow up paperwork. There was a problem with 3 of the optimisers (very unusual apparently and not PBRs fault) but this was rectified without hassle. The whole process was alot less stressful and confusing than l had envisaged10 December 2024
A Business That Actually Shows Up On Time
After numerous issues with various companies, I was fortunate to be referred to PBR Solar.The whole experience with PBR was a very positive one.
They were very competitive with their pricing, were on time with the delivery of their product & service and were extremely helpful throughout the entire process. The onsite staff were, helpful, courteous and cleaned up after themselves (a big plus).
All my emails were responded to promptly and efficiently, with any questions I had answered fully.
We have enjoyed major savings on our electricity bill and have been very happy with our decision to go solar.
I would highly recommend PBR Solar to anyone that is looking to upgrade or install solar to their home/business.
Panel rating: 5/5
Inverter rating: 5/5
04 December 2024
A seamless exercise from the beginning to end for a Solar Power installation.
Paul provided a detailed design and quotation for our Solar power installation.The installation by PBR was punctual and occurred on the date nominated. The work was carried out with minimum fuss and all rubbish cleaned up after the installation. All queries were explained and an explanation given to have the installation certified by the relevant inspector prior to the grid connection.
Panel rating: 5/5
Inverter rating: 5/5
03 December 2024
SUPER PROFESSIONAL AND AMAZING CUSTOMER SERVICE
From the initial contact through to the installation, PBR Solar were fantastic. I could not recommend them highly enough! We met initially with Paul, who talked us through the process and answered all our questions with patience, and without any sort of pushy salesman pitch. He also applied for all the grants (both state and federal) on our behalf - we did not have to do a thing! The day of the installation was a truly awful day in Melbourne and we did not expect the installation to go ahead, however Dillon and his awesome team showed up and waited the weather out As soon as there was a break in the weather, they set to work. I arrived home from work in the late afternoon to find all the solar panels up and a team of about seven young guys sweeping out my garage for me as it had just flooded due to a torrential downpour - now that is going above and beyond! Dillon then went through the installation and the system with me and even helped me download and set up the app on my phone (I am terrible with technology!). I am so impressed with PBR's professionalism and above and beyond attitude! You hear a lot of stories about dodgy businesses in the solar panel game - I can guarantee that PBR is not one of them! Now we are just sitting back, waiting for the savings to come rolling in!
Professional & Fast Service
On site inspection and best positioning of the panels was undertaken. Paulalso explained the entire process including guidance with the paperwork and timeframes.
The team were punctual in arriving and explained what they were going to do and time taken.
An explanation was given about the gadgets that was being installed and how it was going to work and what the next step was.
After installation everything was collected and the premises was left very clean and tidy.