NQ Solar Reviews
About
NQ Solar is based in north Queensland and started operating out of Cairns in 2007. The company opened in Townsville two years later.
Although the business is primarily based from Mackay to Cape York, sales are made further afield through its website. Customer advisers are available to provide a quality service and discuss the individual needs of homeowners.
With more than 20 years' experience in the electrical industry, NQ Solar aims to meet the energy needs of its customers and exceed their expectations.
The company is fully Australian-owned and operated, stocking SunPower and ET solar panels, as well as SMA Sunny Boy inverters.
Panel brands previously installed
Inverter brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
NQ Solar Reviews (29)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 10
- 4 star 15
- 3 star 4
- 2 star 0
- 1 star 0
View Timeline
09 March 2023
31 March 2021
New system
All of your suppliers were good but only wanted to sell me what they had01 June 2020
Inverter rating: 2/5
29 November 2018
07 October 2018
21 August 2018
Original Review on 19-12-2017:
We had quite different quotes, including different system sizes that the installers said could be put on our roof (e.g. max 4 kW vs.13 kW!). We ended up going with NQ Solar, which suggested a 7.15 kW system, close to the max value calculated using the web-tools that you (SolarQuotes) have available/recommend, so was more credible. Also, they explained things very well with no time wasting and no pushy sales, and were available to answer my multiple questions about the system. Installation was incredibly fast and pain-free, and all workers in the company were very friendly. I would not hesitate recommending them.8 months later we asked Katya: "Are you happy with the performance of your system so far?"
Yes it has indeed! Looking forward to receiving my electricity bill all the time now :)18 April 2017
The quotes from the two installers from your website were never provided.
All aspects of the service were excellent from the initial contact, to the site inspection, quote, knowledge, installation and after installation service.
13 February 2017
The office staff were all friendly and supplied good service. Overall experience was quite good.
14 July 2016
10 December 2015
15 August 2015
23 December 2014
Original Review on 11-04-2014:
9 months later we asked Carsten: "Are you happy with the performance of your system so far?"
I have had NQ Solar out here for a courtesy visit to see how everything worked, and they were extremely surprised by the amount of Watt our plant delivered. It completely took them by surprise. So apparently the system is great, but also the place we live is good for achieving the best outcome.19 March 2014
11 March 2014
13 August 2013
Very happy with the whole experience.
10 April 2013
The first one came and saw me. He was a nice young man but I did not feel he explained the system well. He tried to sell a unit which was way too much for money and what I would get from the grid.
The second sent me his quote. His price was again too high for what he was going to install.
The third man did not make to the appointments we had so I did not bother. I waited for him and he did not show up.
02 February 2013
21 December 2012
12 September 2012
Original Review on 05-08-2011:
Rep who called was a trade person who new what he was talking about and explained the systems in easy to understandable language. The installer crew where neat/tidy and professional, they where in and out in 4-5 hrs. Have already recomended them to someone up the road.13 months later we asked Michael: "Are you happy with the performance of your system so far?"
yes currently have $200 credit on my power bill after3 bills04 September 2012
Original Review on 05-07-2010:
I did not choose the cheapest system, I chose a Sunpower system based on track record and I know the name and history behind the brand. Unlike many of the other systems currently available where you only have the retailers word that it is a quality system from a reputable manufacturer you have not heard of and that comes with a warranty that is not worth anything when you need it. Size of roof space came into it also in that with Sunpower I could fit a 3.6 Kwh system with only 12 panels. Most other brands would have not been able to put a 3kwh system into this space as they require at least 18 panels for 3kwh.NQ Solar were only to willing to answer all the questions I had regarding options of brands they offered and the pluses and minuses of each. Extremely happy to recommend them from the salesand admin staff through to the installation crew an easy and painless process. Also the system has produced at the level I was told it would.
26 months later we asked Sebby: "Are you happy with the performance of your system so far?"
Yes, power production is what we expected and we have had no problems at all or any need to call back the installers.31 August 2012
Original Review on 17-06-2010:
there should be better incentive from the governmentsspecially a higher price for the power bought back
27 months later we asked Ariel: "Are you happy with the performance of your system so far?"
It has performed beyond my expectationsit may payback the investment 2 to 3 years earlier
02 April 2012
25 March 2012
12 March 2012
24 July 2011
29 April 2011
16 January 2011
08 August 2010
05 July 2010
Very efficient Installation
They were efficient fast and what a lovely friendly team. The only thing I would say would be the office girls need to contact clients better, the team just turned up with no notice and I never heard whether they received my deposit I had to call. Otherwise fantastic service from the boys would definitely recommend them to friends and family.