Nickel Energy

Nickel Energy Reviews

4.5

Based on 11 ratings

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About

Nickel Energy was established in 2008 with a simple vision — to power our communities with clean, renewable energy.

Since then, Nickel has provided economic, environmental and social benefits through reducing costs, improving environmental sustainability, and continue to support our community.

Update 03 December 2024 - SolarQuotes has been advised that Nickel Energy recently changed ownership, operating under ABN 78 664 336 207 and that all customers will be supported!
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Inverter brands previously installed

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Nickel Energy Reviews (11)

Show Most Recent reviews from All time  across Australia

Average Scores

4.5/5

Value for money

4.5/5

Quality of System

4.6/5

Installation

4.5/5

Customer Service

  • 5 star 5
  • 4 star 5
  • 3 star 1
  • 2 star 0
  • 1 star 0

Great install of a great battery

Great service from David the rep from Nikel energy and go the install with Nathan a week before the close date for the rebate. The installer was very efficent and we are already saving money since the battery was installed
Battery rating: 5/5
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Original Review on 10-08-2022:

Nickel Energy solar

Nickel Energy were easy to contact, punctual, very helpful. Great follow up to make sure we were happy with everything. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Miffy: "Are you happy with the performance of your system so far?"

yes, my electricity bill has greatly reduced
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Nickel Energy's happy customer.

Two sales quotes were prepared after an on site inspection. I decided on one of the quotes, made an adjustment and the new quote was emailed to me.
The installation and the installers was great ending ion a very neat job. Hats off to the installers and their professionalism.
Customer service to date has been really good. I have paid the invoice and am now waiting for the final installation of the smart meter (which Nickel Energy organised) and the Solar Catch Relay.
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Easy dealings

Everything was easy and as promised review is now longer than ten words
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Last minute changes that I wasn't sure about

Installer explained all decisions on the day, re need to site panels contrary to proposal. Sadly, the inverter is exposed to western sun, installer looked at all options. I am awaiting Nickel to get back to me with mitigation strategies
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Would recommend this installation team to anyone who requires solar.

Sales / quoting was well received and detailed in all ways with follow up calls being polite and helpful.
The installation was held up 4 days by rain and weather but l did not expect anyone to work on a roof in the rain. When it did go ahead workmen were polite and helpful in every way. On site on time and all rubbish was tidied up when the job was finished.
Service was great, with them organising grid connection and wi-fi connection from inverter to iPad done after finishing.
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Easy to deal with, installers great

We wanted to top up our current 2.5kW system which is only 5 yrs old. We were also limited by some tree shading and therefore finding enough roof space which faced the required direction. Nickel were great from start to finish. We have a Salesperson Gavin arrived right on time, which was a good sign of the service to come. He was well presented and well mannered and very easy to deal with. The subsequent installation was the same - The team of three were quick and efficient.
The Nickel admin team were friendly and knowledgeable throughout the process and I was kept informed by email and phone. They also handled the grid connection.
It was a smooth and painless process.
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Great pre sales service

Great pre sales service. All of my many questions were answered individually & patiently. Post sales service not as good.
Problem free installation. On time, courteous, problem free & took their rubbish with them.
Still waiting for grid connection.
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Efficient installation

Nickel Energy installed our solar system and we were very happy with the whole process.
They were most efficient and very helpful for any after sales information
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This is the second system installed by Nickel Energy, we were very happy with the first system the customer service and quality were excellent. I’m sure we will be happy with our new bigger system.
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