NG Plumbing and Electrical Pty Ltd Reviews
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About
NG Plumbing & Electrical are your local family-owned trustworthy Solar contractor. With decades of experience, we operate over a vast area of Southeast Queensland. We prioritize safety, quality, and value in everything we do, and are committed to providing effective and efficient solutions to our diverse range of residential and commercial customers. All our work is carried out in accordance with the latest industry standards and regulations. We only use Australian-certified materials and products, ensuring the best possible results for our customers.
- We use only our own trained and licensed trade professionals; we do not subcontract installers.
- We do not use pushy sales techniques and are here to provide and assist you with your needs and interests.
- Our solar consultants have customer service backgrounds and are trained and knowledgeable in the solar field.
- Every project and property will have a tailor-made solution with the best possible solution offered to ensure high value, safety, optimal performance, and 100% satisfaction.
- NG Plumbing & Electrical locally sources and provides reputable and high-quality brands of panels, inverters and batteries that will perform and last, directly in line with SolarQuotes recommendations.
- Our customer service begins at first contact and does not end with installation, we provide exceptional after service care for all our clients.
- Our goal is to establish a lifelong relationship with each and every client with 100% satisfaction and we strive for this every day.
Here at NG Plumbing & Electrical, we are devoted to our work and providing our customers with 100% satisfaction guaranteed. From initial contact to after work completion, we conduct our business with the highest degree of respect, professionalism, and honesty. We will be transparent throughout the whole process and ensure your issues and concerns are resolved in the best possible manner. Our friendly and helpful office staff are always available to assist you via phone call, text message, or email. Don’t hesitate to reach out with any questions or concerns. We’re here to help! Likewise, our team of trained and qualified professionals are dedicated to providing exceptional service on the field. We prioritize the satisfaction of our customers, the safety and protection of their property, and the quality and safety of our work.
Rest assured that all work will be carried out in the best possible manner.
Best Regards,
The NG Plumbing & Electrical Family
Reviewers report paying: $7,200 - $9,099 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Inverter brands currently installed
Battery brands currently installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
NG Plumbing and Electrical Pty Ltd Reviews (15)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 14
- 4 star 1
- 3 star 0
- 2 star 0
- 1 star 0
13 December 2024
12 December 2024
Professional installation
The whole process from quoting to installation was done in a professional and efficient manner. The staff were courteous and kept us informed every step of the way. We are very happy with the outcome and would not hesitate to recommend this company.Supplier Reply:
Thank you for the positive feedback, and the opportunity to provide your solar solution, we look forward to working with you in the future.01 December 2024
Perfect solar installer
Very happy with the new solar panels and inverter installed by NG Plumbing & Electrical.Several proposals were provided by Erol for my consideration and explained in detail the components and projected savings over the life of the system to help me make an informed choice. Lanie then organised a suitable time for removal of the old system and then installation of the new following roof restoration works in between.
Dave, Corey and the team who performed the removal and installation were great to deal with and explained all of the works they would be doing and were happy to accommodate any requests. The installation was very neat and site left clean and tidy.
I would have no hesitation dealing with NG Plumbing & Electrical again and recommending them to others.
Supplier Reply:
Thank you for the positive feedback, and the opportunity to provide your solar solution, we look forward to working with you in the future.29 November 2024
Highly recommended! Honest and knowledgeable!!
Review for Solar Panel Approval and InstallationI recently had solar panels installed, and I couldn’t be happier with the service from Lanie and Erol. From start to finish, the whole process was seamless.
Approval Process:
Lanie and Erol made the approval process easy, handling all the permits and paperwork. They kept me updated every step of the way and ensured everything was in line with local regulations.
Installation:
The installation was quick and professional. Erol and his team were punctual, friendly, and efficient, and they took the time to explain everything. They left the place spotless once the job was done.
Performance:
The system is working perfectly, and I’m confident I made the right choice.
I highly recommend Lanie and Erol for anyone looking to go solar – their service is top-notch!
Supplier Reply:
Thank you very much for the opportunity to provide you with your solar solution, we look forward to working with you in the future.23 November 2024
Great experience. Relatively hassle free despite the weather
I found the arranging of quotes from NG, and the other companies I approached, to be very positive and informing. NG ensured they designed the product that met my needs and priced it accordingly. Despite the inclement weather, the installation was handled professionally and the installers were excellent. They were approachable and answered any questions I may have had and explained the process and implementation the me. I have no issue at all with their punctuality and tidiness The after service was equally good. The BG office contacted me a number of times to ensure that I was happy with the the installation and that everything was working as it should. I did identify an issue and the NG installer came out promptly and rectified the issue. I have been very impressed with NGs service and the attitude of its staff. I have also been very impressed with the performance of the hardware. Despite days of rainy weather, the panels were able to produce sufficient energy to meet our needs and top up the battery. I haven't had to rely on the grid for the past three days. Now the sun is shining, I expect to see an even more impressive result.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you very much for the opportunity and feedback to provide you with your Solar & EV charger solution.21 November 2024
Helpful and efficient.
It took me a while to make a decision as to what was the system which suite me in terms of price and hardware and NG Plumbing and Electrical gave me every assistance possible for me to come to a decision.When I did finally decide the installation went without hitch, not helped I am sure by some drizzly rain, everything cleaned up and a nice tidy job.
I have no hesitation in recommending NG Plumbing and Electrical.
We are waiting for the meter connections to be finished.
Supplier Reply:
Thank you very much for the feedback and the opportunity to provide you with your solar solution.07 November 2024
Amazing service!! Best company to deal with!!
They did an amazing job! Very timely, excellent communication, straight to the point, the quote was spot on, very detailed and easy to read and understand.They did absolutely everything, I didn’t have to lift a finger. Connection is perfect and easy to understand. They were extremely polite and very tidy. Very fast with communication and explanations. Will be using them for all my electrical needs from now on.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you for the opportunity to provide your solar solution, at NG we strive to provide exceptional service.23 October 2024
Seamless Service. Very happy Customer
The entire experience with NG Plumbing and Electrical went smoothly.From sales to installation the team did a fantastic job. Communication was fantastic.
Inverter rating: 5/5
Supplier Reply:
Thank you, we appreciate the opportunity to provide you with your solar solution.02 October 2024
Excellent installation of solar panels, seamless process from obtaining a quote to the installation.
The quoting process was very straightforward, there was some back and forwarding in regards to brands of solar panels and which inverter would be best for my purposes, none of this was a problem for them.The installation went really well, they turned up on time, two guys, very professional and experienced, they explained what they were doing, they listened to me (in regards location of the inverter, etc) and kept the work site clean and tidy throughout the day.
They spent time at the end of the install to give me some instructions on how everything worked, etc.
Customer service has been excellent, there were some forms to sign, all done electronically, the office lady has rung a couple of times to follow up after the install to ensure grid connection is occurring, etc.
The owner of the company has been in touch as well, to ensure I am happy with everything and to check the install went well (which it did).
I am very happy with this company, and highly recommend them to anyone considering using them.
Supplier Reply:
We appreciate the opportunity to provide you with your solar solution and exceptional service, and we look forward to being able to continue providing this service in the future.19 September 2024
Very happy with all aspects of our solar installation.
Erol explained everything really well during the quoting stage, and answered all my questions.The team at NG were friendly and professional and did a grea job of our Solar install.
They went above and beyond our expectations. Even disposing of the old tall TV aerial and chimney pope that they removed for us during the install.
In a market that is flooded with operators, I felt that I could trust Erol and his business and was not disappointed. I would highly recommend them as a solar installer.
In the event that we need plumbing or electrical work in the future I would also get them to quote for us.
Thanks NG Team. We are happy customers.
Supplier Reply:
Thank you very much for the opportunity, and your time Chris, we are happy to provide you with exceptional service and look forward to continuing to do so in the future.13 September 2024
Great Service
Fast comprehensive quote, fast service and installation. easy to understand options and choices.Supplier Reply:
Thank you for the opportunity to provide you with great service with your solar solution, we look forward to providing high quality service for you in the future.05 September 2024
Professional, knowledgeable solar and battery installers
Working with NG Plumbing and Electrical Pty Ltd was a fantastic experience. From the quoting process to a quality and good looking installation of the solar panels, the wiring, the hybrid inverter and battery. The knowledge and experience with guiding us to get the correct system and getting a professional installation was great. The customer service was exemplary and communication easy and comfortable. The installers were very well experienced, they arrived on time and were very efficient. They cleaned the whole site up nicely after the installation, were friendly, and the whole system looks awesome. Installing the monitoring app was easy and works nicely.I highly recommend NG Plumbing and Electrical Pty Ltd for any solar and battery installation.
Fred
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Thank you for the positive feedback, we appreciate the opportunity to provide your solar solution with quality service and we look forward to being able to provide the same service in the future for any needs you may have.30 July 2024
Fantastic and friendly installer!
The quoting process wad very straightforward and simple with multiple options given to suit budgets. We chose the most preferred option that suited the size and what we were looking for in our budget. The customer service we received from answering questions to quick responses were the absolute best! This company values their clients! Our installers were punctual, professional and did a wonderful job. We were given all the information we required to use our system efficientlyPanel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
We appreciate the opportunity to provide exceptional service and are happy that you are satisfied with your experience with NG, we look forward to being able to provide you with the same service and satisfaction in the future.27 July 2024
Very happy
I recently had a solar system installed by NG Plumbing % Electrical, and I couldn’t be happier with the experience. From start to finish, from obtaining a quote to installation, the team was punctual, friendly, and incredibly informative. They answered all my questions with patience and made the entire process seamless. It’s clear that they take pride in their work and care about their customers. Highly recommend their services for anyone considering solar installation!Supplier Reply:
Thank you for the opportunity to be a part of your solar solution, we appreciate your consideration and are happy that you are satisfied with your service.13 July 2024
Solar system installed
Erol and the team at NG were professional and efficient.It took less than 1 week from giving a quote to have the system fully installed.
I believe Erol and the team at NG have work really hard to provide great services to consumers. I would recommend Erol and team at NG for their work.
Perfect Panels
NG Plumbing & Electrical did such an amazing job at getting my solar installed. We just moved into our new property and I had called around quite a few different places to look at getting solar installed. Erol was extremely pleasant to deal with, honest and did not hound me for my business. They were upfront and efficient. If anyone is wondering who to get solar with, I couldn't recommend NG enough!Supplier Reply:
Thank you for the positive feedback, and the opportunity to provide your solar solution, we look forward to working with you in the future.