Nepean Solar Solutions

Nepean Solar Solutions Reviews

4.9

Based on 12 ratings

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Nepean Solar Solutions is a Solar Power Installation company based in Penrith NSW. Here are their reviews as submitted by visitors to SolarQuotes.

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Nepean Solar Solutions Reviews (12)

Show Most Recent reviews from All time

Average Scores

4.8/5

Value for money

4.8/5

Quality of System

4.9/5

Installation

5.0/5

Customer Service

  • 5 star 8
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0

Great Service and advice

The quote was competitive, the advice was very helpful and the installation crew were efficient, polite and tidy. A very pain free experience. The installation went very smoothly, the electricity companies communication left a lot to be desired.
Inverter rating: 4/5
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I Highly recommend Nepean Solar Solutions

They delivered on their recommended system, provided great service and since installation we are using less than 0.5 kwhs per day of grid power. Thankyou Rowan for your expertise and recommendations. We have referred a family member to you.
Inverter rating: 5/5
Battery rating: 5/5
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Nepean Solar - Honest, Local and Amazing Technicians

Honest polite and even showed up to the house
Technicians where polite and thorough while clearly explaining the process
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Great to deal with

Very happy with process from start to finish. Didn’t try to over sell, listened and gave us what we wanted and needed
Installation process was great. The team were respectful of the property, arrived on time, cleaned up everything and gave a full explanation of what they did and how to use the system and app for usage of battery.
Highly recommend this company
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A good supplier & a local supplier.

Sales & quoting system was easy to negotiate. Advice was easy to understand & the final decision was mine.
The install team was efficient, polite, punctual & left the site clean & tidy.
The customer service was great, organised the grid connection & have had a follow-up contact to ensure I was happy with the results.
Their suggested system is functioning highly satisfactory.
Panel rating: 5/5
Inverter rating: 5/5
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Quick response, known products, efficient service.

Nepean Solar Systems responded within 2 days of receiving my name from SolarQuotes. Appointment made, their representative arrived well equipped and ready to talk through our needs. A quotation was prepared within a couple of days following. The quotation was for panels and inverter products known to be reputable. Pricing quoted was significantly less than a previous quotation we had received from an interstate competitor who was also going to us unknown and unproved products. We signed approval to proceed with installation after which Nepean Solar Panels installed panels and inverter within 2 weeks and arranged for update of our electricity meter which was also done efficiently by the necessary agent in the appropriate time.
Inverter rating: 5/5
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Great team of installers

Rowan was great and explained everything. Designed a system to suit our needs by adding additional panels to our existing set up complete with an additional 13.3kwh ESS battery system.
Installers turned up on time and explained the process and cleaned up after themselves.
All in all, a great company to deal with.

NB. Price paid was for 13 additional panels and 13.3kwh battery fully installed.
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Fantastic, highly recommended

Right from the start my experience with Nepean Solar Solutions was positive.
The quotation and design process was clear and honest. Of all the companies I contacted Nepean Solar Solutions were the only ones that didn't simply try to push the biggest most expensive system possible but moreso one that suited our needs.
Our installation was booked 2 weeks after we made our decision, the in-house technicians showed up on-time and left me very impressed with the quality of work.

The whole team have been a pleasure to deal with and I highly recommend anyone to consider Nepean Solar Solutions when considering a solar installation.
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Nepean Solar Solutions delivered “A Total Solar Solution” for me.

Nepean Solar Solutions delivered “A Total Solar Solution” for me.

From the best simple question on first contact with Jim and his team , “Why do you want to install solar?”, to installing a quality solar system and then when asked to help me find the best “following the sun concept”, Nepean Solar Solutions delivered on a first class TOTAL Solar Solution for me. For me the most important part of the total solution was the Quality of Installation, attention to details and Service on which Nepean Solar Solutions ticketed all three boxes and are full accredited.

To Jim and the all the team at Nepean Solar Solutions, thank you for your quality of service on all parts of our engagement, and I know my Solar System performance is in good hands with your ongoing monitoring service.

5 Star Quality Service
Panel rating: 5/5
Inverter rating: 5/5
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could not be happier with them!

We moved into our house around 8wks ago and started talking about solar pretty much straight away. I did some research and came across Jim and the team at Nepean Solar Solutions. From the moment of first contact, I could see that Jim was the man for the job. He showed genuine interest in what we were seeking and spoke from a tradesmans background rather than a salesman.

Jim put together a number of options for us in a professionally presented folder and we eventually decided on a large 13.2kw system. A week or so later, Jims two young installers turned up on time and well presented. They took extreme care around our home and over two days did an amazing job of installing our system., with Jim himself doing the final commissioning. Since that time, our expectations have been thoroughly met and usually exceeded with the panels and inverter producing more than we hoped for.

All in all, we are very happy with the job and wouldn't hesitate to recommend Jim and the team at Nepean Solar Solutions if you are considering a rooftop solar system. Their work is truly top notch and all done very professionally at a price that won't break the bank. You will not be disappointed.
Panel rating: 5/5
Inverter rating: 5/5
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Really knew what they were talking about and have great ongoing customer service.
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