MSJ Solar Energy System Reviews
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MSJ Solar Energy System is a Solar Power Installation company based in Springvale and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes
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MSJ Solar Energy System Reviews (1)
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Average Scores
3.0/5
Value for money
4.0/5
Quality of System
4.0/5
Installation
4.0/5
Customer Service
- 5 star 0
- 4 star 0
- 3 star 1
- 2 star 0
- 1 star 0
11 April 2012
As a result of my background, I probably ended up with fewer problems and the sales rep was out about 6 or 7 times to go over questions, doubts I had and he worked fairly hard for his money. I got 3 quotes for the system from SolarMyHome,TRU solar and MSJ Solar. SolarMyHome came out, measured up the site and gave me a quote on a detailed contract pre-printed form which I presume that when a customer agreed with the quote the original would become the sales contract. TRU solar simply sat at their computer with a photograph of my site taken from a satellite and worked out from there what I needed as a system and quoted $5000. They phoned me up twice and reluctantly offered to visit the site to ease my doubts but in the end they didn't. MSJ Solar (I saw their advert in our local newspaper), visited the site, then proceded to calculate the quantity of panels, the size of the inverter, where the inverter would be mounted. All this was done on both sides of an A4 scrap pad. No identification simply a calculation as to output that the system would produce and how that compared with my typical electricity bills. I managed to get more detailed information, out of him by asking as you advised on panel brands and inverters used. Thy are wholesalers of inverters as well as offering full systems. Eventually after about 5 phone calls and 4 visits we reached an agreement (he had produced a pre-printed contract by this time). As to what the final system would be and when it would be installed. The installation staff were on site for about 5 hours and apart from having to change physically the mounting position of the inverter, everything seemed to go off ok.
There appears to be a large number of opportunities for "cowboys" to operate in the industry and I have no doubts that there are plenty of them taking advantage of unsuspecting customers. Thanks for your assistance, knowledge and support. Thanks!