MC Electrical Reviews
About
MC Solar and Electrical's motto is "We Know Solar". Here are what they would like you to know about them:
- Over 14,000 solar installs since 2009. That's why we know solar!
- We don’t use sub-contractors. All installers are long term in-house trained employees.
- Our free onsite measure and quote (including SunEye reading) will ensure the best possible install.
- Is your budget tight? There is no need to compromise on quality. Ask us about solar financing.
- As electrical contractors and Master Electricians, we can also assist you with general electrical work.
Our founder, Mark Cavanagh, is a solar industry thought leader who rigorously tests products and blogs about his findings here: www.mce.solar/blog
Reviewers report paying: $7,700 - $9,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
Battery brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
MC Electrical Reviews (1556)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 931
- 4 star 608
- 3 star 15
- 2 star 1
- 1 star 1
View Timeline
15 November 2024
15 November 2024
Retired sparky
From quotation to installation MC Solar were great to deal with, very neat , efficient and helpful all throughout, cleaned up on completion and a fair price. Looking forward to seeing how everything performs in the future, would certainly recommend MC Solar.Supplier Reply:
Hi Tony, thank you for sharing that our team delivered a clean, efficient installation at a fair price. We’re confident the system will perform well for you, and we're grateful for your recommendation.15 November 2024
Awesome service
The whole process with everyone i dealt with great. The installers turned up on time and they finished when they said the would. The guys were very polite, neat and tidy workers and kept me up date as the day went on. Very happy with everyone involved...highly recommendedSupplier Reply:
Hi Georgina, we appreciate your high recommendation and are pleased to hear that you’re happy with the whole process and the team’s punctuality, professionalism, tidiness, and communication.15 November 2024
Thoroughly Professional
Every interaction with MC Electrical, from quoting, the office support team, the pre-inspection, through to the install; was seamless.The sales/quotation was open, transparent and all made sense.
We were so impressed with the whole install team. Everything was explained and every care was taken.
Our site wasn't easy, but that didn't seem to daunt the installers. We were replacing an old system, and MC Electrical took care of the removal and recycling of the components.
The team were professional and courteous and the site was left spotless.
Supplier Reply:
Hi Andrew, it’s great to hear that our team’s professionalism and care stood out to ensure your seamless experience. We appreciate your feedback and your trust in MC Electrical.13 November 2024
A complete level of knowledge. Qualified and experienced electricians for the quote, site visit and installation.
I was researching and fact checking other quotes and constantly found the MC Electrical YouTube site. So that's the starting point. They really are interesting in the technology and systems that go into a solar install. All the way down to the racking product.They back the Catch relay product hot and more importantly integrate the 3 phase 6 channel power monitoring using CT clamps and a full knowledge of the options for power monitoring. Full import export data independent of the retailers reporting and through a simple API that can be connected to an home assistant server to help manage power usage. No smart meter upgrade required.
2 tradies and 3 apprentices on site to install 26 kw of panels and a 20kw symo inverter. 2 day install with everyone professional and in good spirits.
MC Electrical was the only company out of 6 quotes to provide a full range of quotes with correct specifications etc etc. But more importantly the only company to sit down at my kitchen table and listen to everything I said, work through the complex shade situation and then put together what I requested, but also what they thought was the best combination of systems to match my needs.
All at a competitive price but still using premium components for every part of the build, wiring, connectors, racking, tech screws.
Inverter rating: 4/5
Supplier Reply:
Hi Ben, it’s great to hear that our YouTube videos and in-depth approach to solar tech helped your initial research. We’re pleased the team worked with you on a tailored solution that addressed your complex shading situation and met all your requirements. Thanks for your comprehensive review and your appreciation of our attention to detail across all components.10 November 2024
A recommendation that fulfilled all my expectations
Recommended by a friend, MC Solar has delivered on a perfect solution for my needs, in a very professional manner. The guys who installed it were courteous but friendly and informative. Really impressed by them. The customer service since installation has been great, and the monitoring app lets me see when and how I’m using the generated power. Definitely will recommend to anyone who asks me about solar. Thanks guys!Supplier Reply:
Hi Fiona, we’re glad our team could provide the right solution and that their friendly, professional approach made a positive impression. It’s great to hear the monitoring app is helping you keep track of your usage. We appreciate your recommendation and review.08 November 2024
Great process from start to finish
Really good experience from when I contacted MC Electrical to when the system was installed. I had a fair idea of what we wanted which helped to narrow down the options. The guys were super easy to deal with and were happy to explain anything I wasn't sure of. Install was smooth and no dramas. Much appreciated the professional approach. Thank you!Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Rene, thanks for sharing your experience. It’s great to hear the process was straightforward and that our team could help with any questions along the way. We’re glad the installation went smoothly and that you appreciated our professional approach. Thank you for choosing MC Electrical.05 November 2024
Great team....Excellent Installation.
MC Electrical installed our solar system...the whole end to end process is excellent. The products are high quality, the people are nice and the installation workmanship is excellent, and pre/post sales service is great. Thank you !!Inverter rating: 5/5
Supplier Reply:
Hi Trevor, thanks for your appreciation of our excellent workmanship and quality products, and thank you for choosing MC Electrical for your solar journey. We're here for you if you need anything further.29 October 2024
Fantastic solar system Kicks goals
MC Electrical installed our solar system and batteries, which took approximately three days. The system has been a game changer. We have a 40 kWh battery and 13.2 kw system. We have 2 EVs and our system generates enough power to charge both vehicles and service our home, day and night. MC Electrical were straight upfront and explained everything. The system has outperformed what they originally estimated by at least 20%. They seem to be excellent panels and service.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Hi Neville, it’s great to hear that your solar and battery system exceeds our original production estimates. We’re glad our team could provide clear guidance and that you’re seeing incredible results powering your home and two EVs. Thanks for taking the time to share your experience.29 October 2024
Great install 13kw solar and Tesla Powerwall3
Had to wait a bit for approval of the Powerwall 3 but…The install was great MC’s staff do a great job. Finish clean up and hand over was good on time and easy.
The app is easy to navigate and understand. If only it wasn’t 5kw limited…
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
EV Charger rating: 5/5
Supplier Reply:
Hi Matthew, thanks for your patience with the Powerwall 3 approval process with the CEC. We’re glad the installation and handover met your expectations and it’s good to hear the Tesla app’s working well for you. We appreciate your feedback and hope you’re enjoying the new setup.23 October 2024
Absolutely fantastic, would recommend MC Electrical to anyone considering Solar
Where to start?! From the very first interaction with MC Electrical, through to the post installation process, it was fantastic.The team at MC Electrical not only know their Solar, but the level of expertise and exemplary customer service was fantastic. The team kept us informed and updated throughout the process, and it was just a really seamless and wonderful experience.
We would recommend MC Electrical to anyone who is considering having Solar installed.
Supplier Reply:
Hi Rob, thank you for your kind words. We're glad to hear that our expertise and customer service made the process smooth for you from start to finish.Keeping you informed and ensuring a seamless experience is what we aim for.
We appreciate your recommendation and are pleased to have made your solar journey a positive one.
22 October 2024
Fantastic service and quality installation
MC Electrical were fantastic to deal with, from initial engagement to installation and post install.Their Solar Consultant was prompt for our meeting. They answered all my questions, took me through the process and provided a solar pack containing brochures from panels, inverters and project timeline activities (the only company that did that). Very professional.
The installation went smoothly. The install team was punctual and took onboard my concerns around any inverter noise and placement within the garage. I also raised a concern around ducting being visible from the front of the house. They spent the time and effort to run the ducting inside the porch ceiling into the garage so as to not make it visible from the front of the house. The ducting inside the garage is clean and placed to run along the ceiling. They also re-organised my switchboard layout to make sure the switches are grouped together.
Post install they went through the system setup and also pointed me to the videos they have on their site.
It’s been over six months since the install and there have been no issues.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Tony, it's great to hear your experience six months in.We're pleased that our team met your concerns with careful inverter and ducting placement and improved your switchboard layout too.
Thank you for your review and for also highlighting Mark's YouTube channel designed to help customers with common questions.
21 October 2024
Professional from start to finish
MC Electrical were prompt with their quoting.I picked them because firstly they were a very reputable company + they are official installers of REC panels.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Peter, thanks for your feedback. It's helpful to know you were looking for a REC Certified Solar Professional installer and thank you for trusting us to install a premium system for your property.21 October 2024
Perfect price and performace
Hassle free over the phone/email quoting. Best pricing by some margin considering the inclusions such as battery ready inverter, tracking software, quality panels and long warranties on equipment and their workmanship.Phone queries handled on the spot if possible or within the day if more detailed. Online tutorials, courteous and knowledgeable staff made the admin component easy and trouble free for the purchaser.
Installers were on time, communicated well, courteous, respectful of the property and completed the job within advised time frame. Also ,my yard was completely clean of all rubbish upon completion.
MC Electrical is truly a unique company in these times, well managed from top to bottom, competitive pricing and cares about their good name by delivering exceptional customer outcomes.
Supplier Reply:
Thank you for your thoughtful review, Mark. We’re glad you appreciated the value we offer with our pricing, inclusions, service and workmanship. Your recognition of the team's combined efforts means a lot to us.17 October 2024
Tradie Redemption
My latest Solar experience started with a knock on my front door by a young lad asking me to talk about roof top solar and I quickly sent him on his way. Having noted the company he represented, i rang them and arranged a representative to visit and give me a quote, although he was very nice, it was evident that he was just a fancy version of a door to door sales person.I then used good old Google to hunt around for solar retailers and came across SolarQuotes, they introduced me to the world of true and serious Solar Retailers. All 5 retailers they gave me were well presented and gave me good solid quotes.
MC Electrical was by far the superior retailer in my opinion due to there excellent communications both on line and over the phone, they answered all my quires promptly and without hesitation. There web site is something to behold, bucket loads of info and blogs to answer all things Solar. The admin staff were exceptional and easy to communicate with.
My experience with Trades People over the years has not been good, i found most I dealt with arrogant, self opinionated and lacked communication skills. NOT SO WITH MC ELECTRICAL, There install team arrived on site promptly at the arranged time, introduced themselves and got to work.
I was impressed with their work ethics, no person seemed to be in charge and all went about their work in an orderly and happy manner. Work progressed in a very professional manner and the job completed to my satisfaction.
I highly recommend MC ELECTRICAL as an great company to deal with, truly professional with exceptional staff.
Supplier Reply:
Thanks for sharing your solar journey so comprehensively, Bevin.It’s good to know that after researching solar installers, you found our communication and service outstanding, and Mark's blog helpful to answer your questions.
We’re pleased to hear that the installation process was to your satisfaction and our team’s professionalism and work ethic made a lasting, positive impression.
Your high recommendation is greatly appreciated.
17 October 2024
Exceptional service
Having had many quotes and conversations about solar for my home, it was a very easy decision to go with MC Electrical. From start to finish they were brilliant and looked after us every step of the way. On time, polite, tidy, efficient and VERY good at what they do. I have and older home with old cabling that was dodgy and they went through everything to make sure it was all safe and looked like they had fun doing it! My system is fantastic and I'm very happy with it. From me and my Family to all the MC Electrical family....Thank you very much.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi David, it’s great to hear our team looked after everything brilliantly and made sure your older home was safe too. The MC Electrical team really appreciate your gracious words from you and your family, thank you very much for your review.17 October 2024
Great install, quality job and top after sales support
Had my solar system for 12 months now. 13.3 kw. Very impressed with the installers and their attention to detail and quality of the job. They organised everything and their communication was timely, clear and very helpful. I would highly recommend MC Electrical. After sales support and a follow up after 12 months reflects their commitment to their customers. We are also saving heaps on our electricity bills.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks for your high recommendation, Mark. We're glad you're happy with the system and our team's ongoing support 12 months later—and that you're seeing great savings on your energy bills too.08 October 2024
Solar system install
Knowledgeable sales person visted me on site.Installers arrived on time on the install day. A very tidy install and cleaned up afterwards. Gave me a run through.of the system afterwards.
Very happy with the service so far, and I would highly recommend them.
I opted for a switchboard upgrade and got them to remove my old system which had failed, which increased the price I paid.
Inverter rating: 5/5
Supplier Reply:
Your high recommendation means a lot to us, Wayne. Thanks for noting the switchboard upgrade and system removal as additional factors in the price in your review. We're glad to hear you're very pleased with it all.01 October 2024
Brilliant Installer - Best in the Business!
We recently had a solar system installed by MC Electrical and I am extremely happy with the result and I can’t recommend them enough! The entire process from first contact to quote to install to handover to after sales customer service was nothing short of brilliant. I did a lot of research prior to the install and I knew what I wanted so I requested three quotes via the SolarQuotes website to compare pricing and products. All quotes were received quickly and pricing was similar with all quoting the Fronius Gen24 inverter, but different panels. Even though MC Electrical was a fraction more expensive, I chose to go with them for a few reasons. Firstly they clearly know solar, you just need to look at their website or YouTube channel to see they know their stuff. Secondly, they have their own employees, not subcontractors, which I think is important as it usually means a better quality install as the guys have more pride in their work. I was also happier with the Canadian Solar panels quoted by MC compared to the other quotes as they have been around a while and have great reviews on numerous websites. An additional benefit was MC being a Fronius Solutions Partner Plus which gives additional warranty on the inverter and more access to support if needed. Lastly, it is pretty hard to ignore all the amazing reviews MC Electrical gets on various websites. So, because of these reasons I decided to go with MC Electrical and I’m glad I did as the entire process was so easy. My initial quote from Ben was pretty much spot on, but I did have to go back a few times with questions and clarifications, all of which were answered quickly with no issues.Once I gave the go ahead I was contacted super quickly to arrange an install date and was provided with all the info I would need to know moving forward. On install day, the team arrived on time and Alan gave me a quick run through, clarified a few things and then the guys set to work. I was home for the entire install and was so impressed with how the guys worked so well together and were so precise with how they went about things. Everything was done with no fuss and finished ahead of schedule, with all mess cleaned up and rubbish taken away. I was blown away with how neat and tidy the inverter install was and love how everything is labelled with etched tiles. My wife thinks I am weird, but I keep looking at the inverter in the garage and commenting how pretty it all is!
I was given a final run through on how everything works and the team was on their way. After the install, Jo and Kendall were in contact to finalise payment and provide a whole heap of information about the next steps, which was all so helpful. Every step I was kept up to date with detailed instructions, links and videos on what was next and what I needed to do. Logins were setup to the inverter monitoring service and all relevant applications were made to the energy provider so I was left with nothing to do but watch the kW production add up in the monitoring app. Thanks MC Electrical, you made the entire process so quick and easy, I will certainly be recommending you to anyone who asks (and probably some who don’t)!
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Gareth,It's great to hear that our in-house team and extensive solar experience gave you the confidence to go with us.
It's also good to know that our performance-tested product range and extended warranties with our Fronius Solutions Partners Plus status were key considerations—it sounds like you really did your research!
We appreciate your feedback about the installation day. It's always rewarding to hear that our team's precision and care made a positive impression.
Thanks for taking the time to write such a comprehensive review and for enthusiastically recommending us to others, Gareth.
29 September 2024
Great service!
Great service, professional installation and very happy with the product. Highly recommend MC Electrical. Everyone was very friendly and professional.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
We appreciate your high recommendation, Robert. Thanks for reviewing your experience.25 September 2024
Customer Care
Good Customer Care - notified me straight away when my inverter was not recording data and needed to be rebooted.Supplier Reply:
Thanks for reviewing our aftersales support, Theunis. We're here to help anytime.19 September 2024
Fantastic company to work with
I'd like to give a big shoutout to Alan and the team who handled the solar system installations at my house. Their work was of exceptional quality, very neat, and they paid great attention to every detail. I would also like to express my gratitude to the MC Electrical team for their excellent communication and unwavering support throughout this journey. Mark's YouTube video helped me get my home running on solar power right after installation was done. You guys are legend!Supplier Reply:
Thanks for the shoutout, Renata! I've passed your feedback to Alan to share with his team.16 September 2024
Quality service
From the initial contact through installation and dealing with my enquiries I have found the team at MC Electrical to be very professional and easy to deal with. As I was a novice at the solar experience I have very much appreciated their help in setting up my system and answering my questions . With their experience and quality work I recommend them to anyone looking to install a solar system.Supplier Reply:
Thanks for your recommendation based on our extensive experience and quality work, Francis.04 September 2024
Very satisfied.
A well installed, very effective system and an excellent customer service.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you for commending our workmanship and service in your review, John. We're pleased to hear your solar has been very effective.30 August 2024
Top quality from start to finish
We highly recommend MC Electrical. From the quote to the customer service follow-up, they have been excellent. The installation team were professional, courteous, and ensured everything was cleaned up after the job. The system was installed on time and as promised, and the team took the time to explain how everything works. We’re extremely happy with our solar installation and feel confident in the quality of the work and the ongoing support. If you’re considering solar, you won't be disappointed if you choose MC ElectricalPanel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
We appreciate your trust and confidence in MC Electrical for your solar installation, and we're glad you're incredibly pleased with your system, Eoghan. Thanks for your high recommendation.28 August 2024
Informative, helpful and high quality installer.
The communication from MC Electrical was excellent for the entire process. They were very responsive to all of my questions and always followed up when required. I had several quotes from different companies and I felt MC was the only company that provides me real advice on the installation possibilities rather than what I wanted to here. As an electrician myself I was very impressed with the process from start to finish including the quality of the installation.Supplier Reply:
Thanks for your thoughtful review, Dane. It means a great deal coming from a fellow electrician. We're pleased our communication, advice, and installation quality met your high standards. Your recognition reinforces our commitment to providing genuine guidance and top-notch service.28 August 2024
Wow!! How good are these guys?!!
These guys are serious professionals! Installation was next level, made prev house install look like a joke.Great communication, quoting was easy and sales guys were fantastic.
Installers was fantastic, left no mess, clearly explained system and arrived early (well impressed)
If you are after a quality system installed by pros, look no further than these guys.
After sale and install customer care is also next level.
Super happy customer
Highly recommend MC Electrical
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks for your glowing recommendation, Darren and for highlighting our team's professionalism - they are second to none.21 August 2024
Professional Team
Happy from start to finish.I found MC Electrical on the SolarQuotes website as a highly recommended business. The head office was near my workplace at Eagle Farm, so I dropped in unannounced one afternoon to discuss options for installation of a solar system, including a battery. After discussing possible options, I left feeling informed and confident that this company would deliver a quality product to suit my needs. Within 24 hours I received a quotation containing several installation options based on the discussions I had the previous day. I decided to go with a 12kW system combined with a 13.8kWh BYD battery. Following payment of the initial instalment, I was immediately provided with an installation date. As the installation date drew nearer, I received follow up calls from admin staff confirming the installation would proceed as planned. The installation occurred over two consecutive days and was accomplished by a team of tradesmen that obviously knew what they were doing. The work has been completed to a very high standard, which was in line with my expectations and I am very pleased with the results. My experience with MC Electrical has been positive across all sections of the business from the sales team to the office staff and tradespeople.
Price was important to me but it was not the primary driver. Rather, my focus was ensuring I received a high quality, reliable system and I believe that is what I have received. I highly recommend this company.
Supplier Reply:
Thank you for taking the time to write such a comprehensive review of your experience with us, Michael.16 August 2024
Fantastic Service and Installer
We had a great experience with MC Electrical. From start to finish the customer service was great. And the quality of the system has been amazing. I would definitely recommend MC Electrical for anyone looking for a solar system.Supplier Reply:
Thanks James, we only install the best of what we have performance-tested here at our office and warehouse. Appreciate your recommendation.15 August 2024
8 Months Later
Had a follow up from MC Electrical on how my system was performing! Let them know was very happy with the quote, installation AND performance of the system! Especially since it is generating more than originally forecast! Very happy with the whole process!Inverter rating: 5/5
Supplier Reply:
We're glad you're pleased with your solar's performance and our ongoing customer service, Colin. If you have any questions about your system in the future, please don't hesitate to reach out.13 August 2024
Seamless provision
The quote process was prompt, informative and engaged with our information requirements. Timely and professional.Excellent communication leading up to installation. On installation day, very considerate of household needs and time frame. Seemed highly organised and tidy. MC Electrical walked us through each phase comprehensively and the communication was flawless.
Supplier Reply:
Thank you for your feedback, Joanne. We’re glad our prompt, professional service and clear communication met your expectations. It’s great to know our team’s consideration of your needs and organized approach made a positive impression.09 August 2024
Great installer with great products
MC Solar was a pleasure to work with at every step. They took the time to discuss various options and considered my own views on the desired installation and performance during the quote. The installation happened as agreed and when the backup relay was faulty - which they found out during their testing - they made sure to replace it asap. Even though the installation ran till late, they took their time to explain everything and demonstrated how to operate and what to look out for. They also followed up a few weeks in to see how we felt it was performing. My only regret is not having sized the battery stack slightly bigger, we will see in a year.Supplier Reply:
Thank you for reviewing your experience with us, Karel. We're pleased to hear that our team was helpful and attentive throughout the process, from discussing options to ensuring a smooth installation. Your understanding during the backup relay issue is much appreciated, and we’re glad we could resolve it quickly.We value your feedback on the battery size and are here to assist if you decide to upgrade next year. Please feel free to reach out with any questions or needs. Thank you for choosing MC Electrical —we look forward to continuing to serve you.
08 August 2024
Very professional
We lately had the solar system installed. It is beautiful. MC electrical is very professional and trust worthy!Supplier Reply:
Thanks for trusting us with your solar panel system, Lily. All the best with the rest of your new build journey.08 August 2024
Solar in Newport QLD
Have been researching this for some years and based on reviews and YouTube content chose MC Electrical for install.Quote was done on sight by MC Electrical and they covered all my concerns including getting the inverter on an internal wall in the garage and including a "Catch Relay" for the HWS.
On the install day, guys showed up on time, there were many with others dropping by at planned stages to carry out their roles. There was a few challenges to get the cabling to meter box neat, (guess there always is if it is not installed when house is built). They figured a path for the cables and installed all cabling very neatly.
Site was totally clean when they finished.
Post-install they setup monitoring accounts with Fronius & Catch. They also submitted application to Energex and guided me through getting my Energy provider updated with the new system.
Inverter rating: 5/5
Supplier Reply:
Thank you for your reviews on both Google and SolarQuotes, David! We appreciate you taking the time to outline your experience in great detail.05 August 2024
Confidence inspiring!
Highly professional team from the initial consultation, all the way to the install and customer service post install.Solar consultant came prepared with all of the hardware spec sheets, mounting brackets and water proofing gear. This was more than I'd seen previously and straight away instilled confidence in the MC Electrical team.
Panel layout was reviewed during the pre installation site inspection which allowed for a further optimised layout.
Grid connection was processed by MC Electrical, as well as the notification post install for the meter upgrade.
Day of installation was seamless. Team was on time, professional, and had clear communication throughout the whole day. Any variables or placement options were discussed early to ensure the final install was both visually pleasing and function at the same time (PV Point placement etc). Monitoring platforms were discussed and shown how to use them.
Mark's youtube videos are a great tool and helped to understand all things solar (bills, monitoring solutions, tariffs etc) as well as the specifics of the Fronius GEN24.
Overall, very happy with the install and highly recommend MC Electrical.
Inverter rating: 5/5
Supplier Reply:
Thanks for recommending us and Mark's YouTube channel as an educational tool for those new to solar, Jonathon. We appreciate you taking the time to write such a comprehensive review of your experience with us.31 July 2024
Fantastic service
The team at MC Electrical were amazing.Mark was super quick to come over and give me a quote for installation.
Tiah was great with organising a date for installation and even let me know that an opening had come available and got me in 4 weeks ahead of schedule.
Couldn’t recommend them enough, and very happy with the solar savings I’m already achieving.
Thanks MC Electrical!
Inverter rating: 5/5
Supplier Reply:
Thank you for your fantastic review! We're thrilled you had such a positive experience with our team and are already enjoying your solar savings. Thanks for choosing MC Electrical and for recommending us!24 July 2024
Highly recommended Solar Panel Installer - A+++++
Yorick came to do the sales quote and gave me the options and what he thought best fitted my house which was great cause it wasn't the most expensive one. The admin team were great in working out the install date and helping me alert my neighbours of the outage and how long for.The team on the day installed the system without any issues , turned up on time and were very clean and informative of the process of the installation. They showed us exactly how the system worked and helped setup the app to monitor the system.
I am very happy with this install and highly recommend this company
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks for thoroughly reviewing all aspects of your solar journey, Dean. We aim to make the process simple and stress-free for our customers, even with the added complexity of properties with body corporate. We're so pleased that you're very happy, and thank you for your high recommendation of us.24 July 2024
Professional Installation
The sales and quotation process was smooth and included information on how the system would perform in our situation. The cost included the removal of the old system. Installation was a breeze. The crew were friendly, efficient and professional - they clearly knew their stuff! MC Electrical organized the paper work with Energex and the retailer with a meter change soon to occur. After installation support was helpful to enable us to access and understand inverter data.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks for reviewing your experience with us from start to finish, Russell. To learn more about your system, Mark's created a 'Know Your Solar' YouTube series to help customers with common questions: https://mce.solar/KYS24 July 2024
Decent price, great service!
A very painless process from start to finish.I found the quote to be fair for what I was getting and I was given practical advice around whether to go with a battery or not (I chose not to) and what options I could look at for panels.
I chose to go with MC Electrical as the installation team are all employed by MC Electrical (no third-party installers) and if there were any issues then they'd be the ones servicing the system.
The team arrived bang on time, tidied up everything after themselves, and were courteous and professional the entire time.
I would 100% choose them again.
Supplier Reply:
Yes it's crucial for quality control of your installation that we use well-trained, long-term employees instead of subcontractors. Thanks for sharing your experience here on SolarQuotes as well as Google Reviews, James. We appreciate your support!18 July 2024
Extremely happy.
The whole process from initial contact to generating power was exemplary, they even gracefully handled the odd spanner I threw in.In all seriousness though from my first interaction with the company to the last the service was fantastic. Their system consultant was willing to answer any questions while being extremely transparent and providing all the relevant information on the process, systems, pros and cons etc.
The installers arrived on time, well 2 months early as we got lucky and had our job moved forward. They were courteous, professional and did neat work anyone could be proud of. The install was quoted as a two day affair but a large team was sent and they received backup too so the whole install took just a day and still managed to bring down some afternoon power. Which was good because it allowed the installer to give us a full tour of the system and let us know what to expect moving forward.
The post install interactions with billing, account setups, documents and resources was good with multiple options for getting information or questions answered. MC electrical organised our grid connection and began the process for getting the obligatory meter change with our power company. I've already watched a couple of Mark's videos over at MC Electricals youtube channel to get more info on the inverter and to change it's wifi connection.
All in an all it was a fantastic, professional exchange with all parties involved being passionate about solar power! We'll be back when we're ready for batteries!
Inverter rating: 5/5
Supplier Reply:
Thank you for your detailed and glowing review! We're delighted to hear about your seamless and professional experience from start to finish. Enjoy your new system, and we look forward to assisting you with your battery needs in the future. Thanks for choosing MC Electrical!05 July 2024
Mc Solar are very professional
The whole process was very good and felt like it was a seamless process.Supplier Reply:
Thank you for your kind words! We're thrilled you had a positive experience. Your feedback means a lot to us. Enjoy your new system!27 June 2024
Great service and people
Recently had a battery system installed to complement the solar panels previously installed by MC Electrical. As with the solar panel installation MC Electrical provided first class service and installation of the battery.Efficient sales and office staff kept up regular communication in the lead up to installation date, professional installation by electricians, very tidy job done, with good hand over instructions.
Prompt invoice/receipt provided which allowed me to lodge battery booster subsidy application with government within tight timeframes.
Would highly recommend MC Electrical for all things solar
Inverter rating: 5/5
Supplier Reply:
Thank you for your kind words James! We're thrilled you had a great experience with our team. We appreciate your recommendation and are here for all your solar needs!19 June 2024
Excellence in Service, Experience & Value
We highly recommend MC Electrical for all your solar needs. From the first point of contact to the continued after sales support, our experience has been very positive, is great value for money, with a genuine customer focus, and all has flowed seamlessly. With a great team approach and a highly professional process, our solar installation felt stress free, the panels look great, and we are looking forward to all the benefits now. Thank you !Supplier Reply:
Thank you for your wonderful review Donna! We're delighted you had a positive, seamless experience with our team. Enjoy the benefits of your new solar system!12 June 2024
Quality installation achieved by experieneced team
My experience with MC Electrical was excellent throughout. The installation team worked exceptionally well together, got along well, communciated continually and appeared to work efficiently. I'm very satsified with the quality of the installation. The wiring is tidy and compact. The components are installed level on the wall exactly where I wanted them to be. The team took into account the variation in our roof to ensure the panels were level and well placed. They consulted me as appropriate and ensured I was satisified with the quality of the work and the appearance of everything, which was particularly important to me.Supplier Reply:
Thank you for your fantastic review Geoffrey! We're thrilled you're satisfied with the installation and our team's efficiency. Enjoy your new system, and thanks for choosing us!12 June 2024
Terrific seamless overall experience!!
Worked with MC Solar & Electrical start-to-finish on installation of our solar panel / inverter system, so we were familiar with their excellent work. From that experience, we naturally called them for our battery installation. Once again, a great team to deal with in terms of answering tech questions, sizing / quoting, planning and onsite installation (shout out to Shane & Lawrence for their skillful work & professionalism), and accounts / payment. They make the process of harnessing the sun quite seamless! :-)Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you for your wonderful review Tony! We're delighted you had another great experience with our team. Enjoy your new system, and thanks for trusting us again!30 May 2024
BYD Battery Installation
The whole process, from discussing my needs, evaluating options, answering my many questions, through to decision and installation was excellent. The team who did the installation were friendly, knowledgeable and professional.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
EV Charger rating: 5/5
Supplier Reply:
Thank you for your lovely review! We're thrilled you found our process excellent and our team friendly and professional. Enjoy your new system!29 May 2024
A great installer.
Josh and his team were prompt, neat and clean tidy. Great communication all through the day and nothing was an issue. All the team very polite. Josh went above and beyond to ensure a neat and tidy job was done. Recommend them to anyone.Supplier Reply:
Thank you for your kind words! We're delighted Josh and the team provided excellent service. Your recommendation means a lot to us. Enjoy your new system!27 May 2024
Great service and install
Sales and quote were well explained. The service and install were excellent and on time.Supplier Reply:
Thank you for your positive feedback! We're glad you found our sales process clear and our service and installation excellent and timely. Enjoy your new system!23 May 2024
Quality Installation and product
The service from wo to go was highly professional, from the quoting process to the installation. We did loads of research before hand before making a decision which included speaking to past customers of MC , and other suppliers.They definitely lived up to our expectations and beyond. We were kept very well informed in the lead up to the installation and the staff were very obliging in addressing any questions we had.Most importantly the product used was well tested by MC and compared to others on the market and we are convinced we got the best one at a fantastic price.
I don’t hesitate in recommending this company to anyone
Inverter rating: 5/5
Supplier Reply:
Thank you for your fantastic review! We're thrilled to hear we exceeded your expectations and that our team kept you well-informed. Enjoy your new system, and thank you for recommending us!22 May 2024
Highly recommended!
Well mannered and professional team. Kept the place tidy. Post install service was also great with step by step instructions and support. Happy from start to finish.
MC Electrical Rocks
I’ve just received my extended solar system, 10 years since my first faultless installation by the MC Electrical team. The first system has performed faultlessly, which is a testament to the quality of their work.My new system was a real test joining an older Tesla/solaredge setup. The team was awesome seamlessly integrating my new Fronius My garage wall is an artwork of electrical engineering, outstanding. The professionalism from the first interaction to the delivery of the new system and follow-up is fantastic. Having over 10 years with the company, I have always felt supported able to pick up a phone and find a friendly interaction nothing seems to hard.
Rock Stars
Supplier Reply:
Hi Gary, thank you for your loyalty and for sharing your experience over the past 10 years. It’s great to hear that your original system has performed flawlessly and that the team overcame the challenge of integrating the new Fronius with your existing solar system. It’s always a pleasure to support you, and we’re thrilled you’re still happy with our service after a decade.