Marshall Energy Solutions - Company Review Notice Marshall Energy Solutions - Company Review Notice
Marshall Energy Solutions

Marshall Energy Solutions Reviews

4.7

Based on 13 ratings

About

Marshall Energy Solutions is a Solar Power Installation company based in Melbourne and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes

Reviewers report paying: $3,500 - $12,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Marshall Energy Solutions Reviews (13)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.8/5

Value for money

4.7/5

Quality of System

4.9/5

Installation

4.4/5

Customer Service

  • 5 star 10
  • 4 star 1
  • 3 star 2
  • 2 star 0
  • 1 star 0

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Excellent service from Marshall Energy !

I had a great experience with Marshall Energy for my solar panel installation. Andy, who oversaw everything, was incredibly professional and made sure the installation was completed promptly. The team was efficient, answered all my questions, and ensured everything was set up perfectly. The whole process was smooth and hassle-free. Highly recommend Marshall Energy and Andy for anyone looking for reliable and quick solar panel services!
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Smooth installation

Alex was punctual and courteous in attending to my application for a domestic power supply battery.
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Knowledgable with good communication

Added battery and inverter to existing system. Marshall Solar described proposed change and organised all aspects of installation.
Panel rating: 3/5
Battery rating: 5/5
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Great local installation

Good people, have done a great job, left the premises clean and tidy
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Extremely Poor Communication and Service

My experience with Marshall Energy Solutions was terrible. Communication was almost nonexistent—they didn’t reply to my emails for weeks and ignored my messages. He even had an important email from AusNet Services about my export application sitting in their spam folder for nearly a month! I only heard from them because my SolarVIC application was about to expire.

To make things worse, they submitted the wrong documents with 0kw export, instead of 5kw export to AusNet Services and my retailer, causing delays and money back in my pocket. I had to spend a lot of my time chasing up AusNet Services and my retailer to fix their mistakes. I even questioned my export before the forms were submitted! I started this application at the start of the year, and i've only now just fixed everything.

The only ok part of this whole process was the installer, but that doesn’t make up for everything else that went wrong. I wouldn’t recommend Marshall Energy Solutions to anyone looking for reliable service.
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Outstanding work

Highly professional, great team work and very good pricing. Installation was done at our convenience.
Panel rating: 5/5
Inverter rating: 5/5
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Great team work

They have done a great job. Will recommend to my friends
Panel rating: 5/5
Inverter rating: 5/5
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Best solar installation

They’ve done a great job. Very happy with the service, installer was very polite. The products were top brands. Very competitive price too.
Panel rating: 5/5
Inverter rating: 5/5
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Best solar company in Melbourne

Great company, dealing with Marshall Energy was stress free. The work was neatly done, never had any issues so far.
Panel rating: 5/5
Inverter rating: 5/5
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Fantastic installer

Excellent installation by Shennal from Gnowee Solar. Efficient, tidy and polite.
Currently pending ESV inspection.
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Very happy client

We had great experience with Marshall Energy Solutions. No issues so far with the installation. I’d highly recommend them.
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Amazing installation and polite staff

Professional company with experienced staff, very happy with the outcome. Fred was great to deal with, very patient throughout great experience overall.
Panel rating: 5/5
Inverter rating: 5/5
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Leaves much to be desired.

The sales process was difficult.
I was promised two weeks install in November and it wasn't installed until January.
I had to repeat myself multiple times of the specifics of what I wanted, and after signing the contract they tried to change this again.
The installers left their hard rubbish on site, which of I am still waiting for them to let me know when they will pick it up as the rubbish is too large for me to dispose of myself.
Good feedback is that the inspector said the subcontractor they used usually do a good job.
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