Marshall Energy Solutions Reviews
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Reviewers report paying: $3,500 - $12,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
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Marshall Energy Solutions Reviews (11)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 8
- 4 star 1
- 3 star 2
- 2 star 0
- 1 star 0
View Timeline
23 June 2024
21 June 2024
Great local installation
Good people, have done a great job, left the premises clean and tidy17 June 2024
Extremely Poor Communication and Service
My experience with Marshall Energy Solutions was terrible. Communication was almost nonexistent—they didn’t reply to my emails for weeks and ignored my messages. He even had an important email from AusNet Services about my export application sitting in their spam folder for nearly a month! I only heard from them because my SolarVIC application was about to expire.To make things worse, they submitted the wrong documents with 0kw export, instead of 5kw export to AusNet Services and my retailer, causing delays and money back in my pocket. I had to spend a lot of my time chasing up AusNet Services and my retailer to fix their mistakes. I even questioned my export before the forms were submitted! I started this application at the start of the year, and i've only now just fixed everything.
The only ok part of this whole process was the installer, but that doesn’t make up for everything else that went wrong. I wouldn’t recommend Marshall Energy Solutions to anyone looking for reliable service.
26 August 2023
Outstanding work
Highly professional, great team work and very good pricing. Installation was done at our convenience.Panel rating: 5/5
Inverter rating: 5/5
03 August 2023
Great team work
They have done a great job. Will recommend to my friendsPanel rating: 5/5
Inverter rating: 5/5
31 July 2023
Best solar installation
They’ve done a great job. Very happy with the service, installer was very polite. The products were top brands. Very competitive price too.Panel rating: 5/5
Inverter rating: 5/5
29 July 2023
Best solar company in Melbourne
Great company, dealing with Marshall Energy was stress free. The work was neatly done, never had any issues so far.Panel rating: 5/5
Inverter rating: 5/5
28 July 2023
Fantastic installer
Excellent installation by Shennal from Gnowee Solar. Efficient, tidy and polite.Currently pending ESV inspection.
28 July 2023
Very happy client
We had great experience with Marshall Energy Solutions. No issues so far with the installation. I’d highly recommend them.28 July 2023
Amazing installation and polite staff
Professional company with experienced staff, very happy with the outcome. Fred was great to deal with, very patient throughout great experience overall.Panel rating: 5/5
Inverter rating: 5/5
28 January 2023
Leaves much to be desired.
The sales process was difficult.I was promised two weeks install in November and it wasn't installed until January.
I had to repeat myself multiple times of the specifics of what I wanted, and after signing the contract they tried to change this again.
The installers left their hard rubbish on site, which of I am still waiting for them to let me know when they will pick it up as the rubbish is too large for me to dispose of myself.
Good feedback is that the inspector said the subcontractor they used usually do a good job.
Knowledgable with good communication
Added battery and inverter to existing system. Marshall Solar described proposed change and organised all aspects of installation.Panel rating: 3/5
Battery rating: 5/5