Macquarie Energy Pty Ltd Reviews
About
Macquarie Energy is a client focused electrical firm with vast experience in design and construct across Solar and commercial electrical applications.
We are a project delivery focused business nimble enough to work closely with our clients to deliver their bespoke needs, while maintaining a structure enabling quick and efficient upscaling to deliver our clients larger projects.
Our owner Angus Quirk is hands on and heads up client relations and project management/delivery.
Established in 2009 Macquarie Energy has a wealth of experience and has evolved into the end to end provider it is today able to fulfil our clients needs from conception and design to O&M and everything in between.
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
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Macquarie Energy Pty Ltd Reviews (32)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 19
- 4 star 12
- 3 star 1
- 2 star 0
- 1 star 0
View Timeline
18 June 2024
07 June 2024
Very neat installation
From 1st contact I found the installer very professional and willing to listen to what I wanted and what I expected from a system. All my questions throughout the process were answered quickly and to my satisfaction. The installer gave me an insulation date however due to rain this was pushed back 1 day, which the installer rang me prior and informed me. On the day of installation they turned up on time ready for install and they were all polite respectful tradespeople. I was extremely happy with the installation as it was a very neat and tidy job. After they finished wiring it all up and labeled everything they explained how it worked, what switches did what etc. I was extremely impressed with the quality of the work and would highly recommend Macquarie Energy for solar installations. I also got batteries for back up.Panel rating: 5/5
29 May 2024
Excellent communicator and installer
Initial contact was informal and personable. Angus was happy to come out to check the roof in person. They were happy to amend their original quoted system to my preferences.They were able to supply and install bird proofing to prevent pigeons colonising the panels.
Installation was prompt and efficient with no issues.
Inverter rating: 5/5
25 May 2024
A Seamless Process
Everything from the quoting right through to installation when seamless. The installers where polite and cleaned up all there mess.12 May 2024
Professional and easy to deal with - and locally based
Very responsive during the quotation process and attended in person.Installation completed in a day and saving money already.
Very professional business to deal with.
Panel rating: 5/5
Inverter rating: 5/5
19 December 2023
Fast and efficient service
The owner of the business arrived in person to quote, checked the site and sent quote with projected array shown on aerial shot of house. The installation team arrived on time and fitted the system in a few hours.The system has been up and running for two weeks now and I haven't had any mains electricity use in that time.
15 November 2023
Good installer
sales and quoting was goodinstalation went well apart from a few commissioning issues. M,E are working through theese issues now.
customer service is great so far and yes they are organising grid connection.
26 October 2023
Great service
Mostly good communication, prompt reply to queries, overall very good service.Inverter rating: 4/5
13 October 2023
Great installer, as promised and running great.
Quoting process was honest, fast and easy. Installation team communicated with us before, during and after install. They were done in less than a day, and came back a few days later to check everything was going well. Installers were tidy, punctual and helpful. The whole process was very easy and as discussed/expected, with a great price and a great product to boot. Highly recommend. No battery planned just yet.12 October 2023
Solar installation
Angus from Macquarie Energy Dubbo explained the solar systems and options clearly and in plain English. I was kept fully informed of installation schedule which happened slightly earlier than promised. Tradies were punctual, courteous and professional. Job left neat and tidy.13 September 2023
Original Review on 15-11-2022:
Professional and honest
From first contact it took roughly 6 weeks I had been searching for just under 18 months for an installer (N/W NSW) The sale quote from Angus was informative and an easy process. Installation seamless, good crew of young fellas good customer service so far only installed a week ago. Still waiting for grid connection.10 months later we asked David : "Are you happy with the performance of your system so far?"
Hasn't been the full 12 months yet but has saved me a fair quid even after getting smashed by the power suppliers18 August 2023
Fantastic Installer - Excellent Service
Angus was excellent, came and met me and talked through all options. Expert knowledge and very friendly. Super happy with the install, system looks fantastic and wiring looks very neat and tidy!Inverter rating: 5/5
26 June 2023
Fantastic Installer
It took a while to organise as I live in a rural area, but the team from Macquarie Energy were fantastic. They were patient and they actually listened to my questions and made sure I understood what needed to happen. They did not try and up-sell me and were friendly and did a great job of installing the panels.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 1/5
18 June 2023
Original Review on 22-08-2022:
So far so good
The sales man polite, well dressed, punctual. The installation process was quick and reassuring we were shown how to work the app and promised help if required they did all the requirements with the supplier all I had to do was pay and that was all I wanted to do so far we are very happy hopefully we will still be after our first bill10 months later we asked Val: "Are you happy with the performance of your system so far?"
Very happy wish we had a bigger battery19 January 2023
Not the cheapest but local installers
Decided local people best in the long run- warranty will mean somethingInverter rating: 4/5
05 September 2022
Efficient, knowledgeable and professional.
Thanks Macquarie Energy for taking two trips to Forbes from Dubbo to measure/quote and then install my solar system. Angus (company director) and Dale (head electrician) were both efficient and professional in all aspects of communication and service when quoting, installing and following up e.g: honest, open to discuss various options, clear about alternatives, and provided written quote full of information about the products, warranties and so on, and were quick to respond to enquiries. I received links to the app to track the system within hours of the job being complete and they managed the grid connection after the install seamlessly. Macquarie Energy were able to do a site measure/quote within a week of my request and the job within approx 6 weeks, on time and budget even with lots of rainy weather around the time. It was a small job 3.9kw but they treated me like a priority customer despite the high level of demand around at the moment and the fact that I was in a town 3hrs from their base. I was very happy with the process. The installation is neat and I feel happy to see the glistening panels and flashing lights on the inverter and be contributing to green energy. My little duplex house also looks much more modern and attractive. For me it wasn’t all about profit I just wanted something I can afford and feel a bit greener and as a buffer from the the electricity companies price variation. I’d love to get a battery next! Solarquotes were on the mark highly recommending Macquarie Energy! Thank you!3.9kw PV array
Sungrow SG3KD – 10yrs Warranty
10 x Trina 390w Premium Vertex Modules – 15yrs Product warranty & 25yrs Performance warranty
Clenergy Premium Framing
15yr Workmanship Warranty
Fully Installed after a rebate of $1824.00
$4119.00 Inc Gst $26/week
28 August 2022
Very satisfied customer
Macquarie Energy were prompt to respond to my enquiry. They provided three options for systems that would suit my requirements. They always responded quickly and answered any questions I had.The installers were very polite and tidy. I have no hesitation in using them again and recommending their services to friends.29 June 2022
14.8 kw Solar + BYD Battery - Fantastic
I don't usually leave reviews, however after having this system up and running for 6 months it is fantastic.Angus to his credit came out and done a site assessment unlike others who just want to take the details over the phone. Having discussed what I wanted he came up with a 14.8kw solar array, 10kw Fronius inverter and a 13.8kw BYD battery storage solution for us.
It was a big job and the install was completed over 2 days. Workmanship was professional, neat and tidy. The crew were a bunch of good blokes who did a great job.
One of the battery units when installed was DOA. No problem BYD replaced it fairly quickly and Macquarie Energy got the battery system up and running again.
No more electricity bills and we get paid each quarter for what we feed back in. On some of the better days over summer the system produced over 100kw in a day. With 100% battery back up we have now got a completely reliable power supply through any grid outages.
If you want local professional service, installation and customer support I cannot recommend these guys highly enough.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
21 March 2022
Excellent installation
Macquarie Energy recently installed a 10kw solar system at my home. This company is very professional and easy to deal with. Flexible approach to working with me for the best solar system to suit my budget. Install went smoothly asnd workmanship was very high. Would recommend this company for solar install in central west.28 February 2022
Great Service
I asked the salesman to quote on the same products as other quotes I had so that I was comparing the same thing, which he did, and saved us approximately $2000!The installation - on a two-storey house - was seemless by a very professional team. They were all polite and tidied up after themselves.
They kept us informed all the way along and organised all the paperwork, grid connection and set up an app so that we can track how the panels are going. We have had our first account from our supplier and saved quite a lot from our previous bill.
Very happy and would recommend Macquarie Energy to anyone looking to install solar.
Panel rating: 5/5
Inverter rating: 5/5
10 October 2021
Professional Installer
I am delighted with the whole process of dealing with Macquarie Energy. Angus was easy to understand and a good listener. The team were prompt, friendly and did a neat and professional job.There was a minor problem with the wiring but Dale from Macquarie came back twice until it was rectified.Angus called back later to make sure I was happy.I would certainly recommend Macquarie Energy to anyone thinking of going solar.31 July 2021
Fantastic installation
The staff at Macquarie Energy were excellent in all aspects from the quoting through to installation of the system. We had a lot of queries and they were extremely helpful in answering them. Highly recommend.Panel rating: 5/5
Inverter rating: 5/5
23 June 2021
Original Review on 21-10-2020:
Macquarie Energy Solar 6.6Kw installation in Mudgee NSW
The quoting and sales was done by the principal of Macquarie Energy and he was very helpful. He was not the cheapest but installed within two weeks with the panels and Inverter we wanted. They are in the process of organizing the Grid Connection. We have two houses in Mudgee and both have similar system installed and this new one was not performing up to where we expected. They have followed it up and after discussions with Fronius it is found that we have a fault in the Inverter and Macquarie Energfy is coming out to do a modification with the inverter to improve its performance. Having the two systems in the one town is great as I can measure the performance of them both. Macquarie Energy have been great with follow up service to make sure we are happy with the system.8 months later we asked Malcolm: "Are you happy with the performance of your system so far?"
After a lot of work and investigation over a number of months Macquarie Energy finally got the System working to its specifications25 November 2020
No surprises service.
Angus and his team at Macquarie Energy delivered what they promised without any issues. They upgraded our distribution board and hooked us up to solar analytics so we can keep an eye on our system.
19 October 2020
Macquarie
Quotes quick and accurate Actually visited sight Fairly quick to install Very helpful at explaining system Have had issues with inverter keeps stopping and unfortunately takes a week to repair but all seems good now25 September 2020
Competent professional sales and delivery, responsive after delivery service
Transparent quoting processEfficient installation
Grid installation completed as promised
Efficient monitoring of installed system performance and follow up with Essential Energy
19 August 2020
I have ordered a second system for my rental
I was so impressed with Angus, Dale and the boys that I have ordered a second system for our rental. The whole experience was wonderful and I would highly recommend this firm.Did anything go wrong, sure, things always go wrong in a pandemic , the suppliers left out 2 pieces for the install but in less than a week they drove back from Dubbo and installed those missing pieces.
They kept me informed all the way and I had to chase them to pay my bill but Angus said to me that until they are totally satisfied that everything is all good they don’t send the final bill and that is so refreshing in this money hungry world.
Cheers Gustaaf Kroh.
Panel rating: 5/5
Inverter rating: 5/5
16 August 2020
Great install and sales
Was great sales man worked a system within our budget.Explained all the different systems. Pleasure to deal with
Inverter rating: 3/5
23 July 2020
Neat solar
Great company to deal with, fast neat install everything completed to my satisfaction. Pleasure to deal with, highly recommended.Excellent customer service.
Panel rating: 4/5
Inverter rating: 4/5
07 July 2020
Cannot fault the service.
Quick response to my enquiry, the solar panels were installed within a fortnight of accepting the quote and all connections and required paperwork was completed promptly.Inverter rating: 5/5
21 June 2020
Great service!
Angus and the team at Macquarie Energy were fast to respond and able to answer all questions that I had. The installation was fast, painless and professional.07 May 2020
A job well done.
See previous email.Installation went very well. Installers obviously knew what had to be done and did their job with no fuss.
Customer service excellent, organized grid connection and explained everything.
Happy customer.
The company principal was very prompt to reply to our initial application, attended our home and answered our questions and made suggestions.Two options were requested and supplied. Alternative panel layout for our roof were provided. Layout was confirmed on day of installation.
Panels and inverters were promptly installed on the agreed installation date. The work was professionally carried out with some minor adjustment to panel positions made on the day.
Company has assisted with grid connection.