Macedon Ranges Solar Power

Macedon Ranges Solar Power Reviews

4.4

Based on 19 ratings

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About

Please Note: It has been reported to SolarQuotes that Macedon Ranges Solar Power has gone out of business.

Edit: Asic advises this company is in external administration.

With over 10 years experience in solar power installations, Macedon Ranges Solar Power are your local solar experts.


Located in Gisborne and operated by a local family business, Macedon Ranges Solar Power aims to supply green energy solutions to Residential and Commercial customers throughout the Macedon Ranges region.
 
Whether you are a home owner, business or non profit, electricity costs can make up a large portion of your monthly expenses. Even if you don’t use 100% of the energy you produce, solar will reduce your utility bills by selling your excess energy back into the grid and accruing credits with your energy provider.

Macedon Ranges Solar Power can facilitate the transfer of Federal Government STC’s reducing your upfront system cost and advise on the Victorian Government rebate (to a maximum of $2225).

It’s now more affordable than ever to go solar.
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The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Macedon Ranges Solar Power Reviews (19)

Show Most Recent reviews from All time

Average Scores

4.1/5

Value for money

4.5/5

Quality of System

4.5/5

Installation

4.6/5

Customer Service

  • 5 star 6
  • 4 star 11
  • 3 star 1
  • 2 star 0
  • 1 star 1

Competent, good communication

The site inspection went and quoting went well. All questions were answered.
Installation was completed in less time that expected. Staff were pleasant and competent.
Connection of the inverter to the wifi could not be completed on the day and a subsequent appointment has been organized.
The grid connection was not discussed. I assumed it was part of the installation.
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Absolutely atrocious. Avoid at all costs

We have just completed a massive renovation, covering virtually every part of our house, and our experience with Macedon Ranges Solar was by far the worst part of the entire process. The initial installation was done wrongly, so that every panel had to be removed and reinstalled. We then had a number of ongoing issues with the operation of the system. In spite of this, Luke (owner) insisted that we pay in full before the installers would leave. Knowing how he operates, I can understand why. They've basically disappeared on us since then, and it took the threat of the ombudsman to get him to answer my emails and resolve the last remaining issues.

Now that the work is basically complete, I am getting zero support when required. No phone calls returned, no emails replied to. I would go anywhere other than Macedon Ranges Solar.
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Original Review on 12-05-2022:

Local friendly installer, understanding and good quality

Very easy to deal with and down to earth. Being local means they understood my needs (panels on rural shed with a cable back to my switchboard). I was offered REC panels (high quality) at a discounted price. Quality of the installation is great, with dual inverters, however only issue was bits of cable tied were left strewn on the ground around the shed. The electrical install had some hiccups with circuit breakers tripping after on sunny days but that seems to be sorted now after a couple of follow up visits and upgraded units fitted.

I have 2 x 5kW systems, each connected to its own phase (2 phase power). Works really well. 32 panels total.

Definitely recommend Macedon Ranges Solar Power. Small company and you get to know the individuals. Customer service is very good and are competitive in pricing.
Original ratings

Panel rating: 5/5
Inverter rating: 4/5

Value for money: 5/5
Quality of System: 5/5
Installation: 4/5
Customer Service: 5/5

10 months later we asked Corey: "Are you happy with the performance of your system so far?"

After 12 months it still is generating plenty of power and working reliably. Haven't had any issues apart from occasional CB tripping but I think that's to do with my underground cabling. Happy with it all, overall and glad I had it installed with Macedon Ranges Solar Power.
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Great Company

Macedon Ranges Solar was very responsive , terrific communication and a good price. The system installed us working very well and has quality components
Inverter rating: 5/5
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Fantastic

From initial quote to installation the process was made easy. The whole team were professional and friendly. I would highly recommend Macedon Ranges Solar.
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Original Review on 23-08-2021:

Listened to what we wanted!

We were pleased that they came to the house to look/see where we wanted the panels placed, not just a recommendation from a drone photo! Installation was quick.
The crew that came were lovely and polite and arrived when they said they would.
Everything was returned to its original place and there was absolutely nothing left behind in the way of rubbish.
All installation was handled by the company including final inspection by the appropriate authorities
Highly recommended!
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Carolyn: "Are you happy with the performance of your system so far?"

System has worked well and to our expections.
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Solid service

Most expensive quote but no-push advice, technical site inspection before installation, and good communication. Neat installation on time, and w a subsequent inspection for grid connection within a week.
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These guys are a no bs company

Very Professional organisation. The best service and best advice. Matt came out and didn’t over sell our solution. Gave us realistic outcomes which was a nice change.
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Original Review on 02-03-2020:

Excellent Service and Attention to detail with the installation

From the first meeting to the calls with the owner to clarify technical information/queries and to the installation, service was first rate. The installers took pride in their work and were polite, performed neat installation and were on time and ensured everything was working properly. They also gave good advice on different options for the make up of the system.

Would recommend wholeheartedly.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

11 months later we asked Wes: "Are you happy with the performance of your system so far?"

The system has performed to my expectations and the installation was really good but I have since found that it was quite substantially overpriced compared to other installers who offer more for less without reducing quality.
If I had my time again I would get the same system but I now know I would have saved a lot of money had I gone with another installer.
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Macedon Ranges Solar Power

MRSP was prompt to visit and quote, not pushy, and were more than happy to answer any questions i had.
The installers were brilliant, took time to hide cables in a double story wall cavity, and after they finished, tidied up and took all rubbish away.
Unable to fault their workmanship.

Inverter rating: 5/5
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Original Review on 17-01-2020:

Excellent service provider

We went with a local business recommended to us by others who have had installations completed. When in a country town, always found it worthwhile using locals where possible.
Quoting process honest and straightforward. Installation was done quickly, done very neatly.
After installation, they handled every detail until the system was connected to our retailer. Also very helpful and patient in assisting the setup of our app for monitoring production.
Could not have asked for more.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 3/5
Installation: 4/5
Customer Service: 5/5

8 months later we asked David: "Are you happy with the performance of your system so far?"

Better than expected
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Original Review on 26-11-2019:

Quick & Efficient service

I sought 3 quote and received them quickly. Once I made the decision to go with MRSP they had the system installed within 2 weeks. We are not yet connected to the grid as I am waiting for the final inspection which MRSP have committed to organising. Once the STC and SolarVic rebates have been discounted I paid $7200 for the system. Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

7 months later we asked Noel: "Are you happy with the performance of your system so far?"

Yes it has. We have modified our routines to use power during the brightest times of the day. If I am reading my account correctly the panels are supplying about 40% of our daily electricity usage.
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Original Review on 17-04-2019:

They got the job because they were a bit cheaper and they addressed my questions very positively. They did a really great job and their paperwork was all done good for the rebate which will go through soon hopefully. I would recommend them for sure but check out Solar Quotes to know what to ask. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 4/5

8 months later we asked Terry: "Are you happy with the performance of your system so far?"

It has performed exactly as I'd hoped it would. Also, it should be noted that I had the installer use 6.0mm cable for the approximately 12 metres of run from my metering panel to the inverter which he did for no extra charge.
I can't fault the install or it's performance. I've also had cause to contact the installer since and he was very obliging with the information I needed.
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Jeannette and Robert 4.4kw installation

Quotation process informative and followed up with a pre-installation inspection. MRSP very helpful with the rebate process. Installation carried out by two polite and diligent staff members. Installation is neat and functioning to specifications. Grid connection formalities to be finalised with retailer. MRSP has in hand. Overall very satisfied customers.
Inverter rating: 4/5
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Solar quotes an invaluable service for accurate no BS information.
Installation by Macedon Ranges Solar was quick, efficient and professional including preparation of compliance paperwork (Thanks Tilly).
There was some delay with the retailer due to old contact info and Solar Victoria with a clerical error but a call to them quickly had this sorted.
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Thanks for making it easy to choose from reputable companies. We're now reaping the benefits.
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Macedon Ranges Solar have installed today. Quality components at a good price. Looking forward to seeing my power bills plummet. Install guys were courteous and friendly and was very happy with the way installation went. Early days but confident in this company. Thanks Matt and Luke
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Our thanks to Luke and his hard working people who worked onsite. Our system was installed on time under pretty tough conditions. It is now up and running, all within 24 hours. Of course, the savings we might make, only time will tell, but our experience with the people from Macedon Ranges Solar Power was excellent. Our sales contact, Matt was very helpful. Highly recommended.
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