LMS Electrical

LMS Electrical Reviews

4.9

Based on 47 ratings
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About

LMS Electrical is a leading provider of rooftop solar, battery solutions, electric vehicle charging solutions, and other electrical services across South East Queensland, for residential and commercial customers. 

 

Established in 2013, we are rare in the industry in that all work is performed by our own employees. By investing our own people, we are known for our exceptional workmanship and unparalleled customer support (that goes well past installation). 

 

If you're considering solar or batteries or electric vehicle chargers, reach out for a complimentary quote.

Reviewers report paying: $4,500 - $5,300 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

LMS Electrical Reviews (47)

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Average Scores

4.9/5

Value for money

4.9/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 41
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Highly recommend - wouldn't go anywhere else!!!

We had an absolutely fantastic experience from the beginning to the end with LMS Electrical!! We couldn't speak more highly of them, especially Luke our sales person and Tony, our lead installer on the day.

Luke was helpful, friendly and never pushy. He was the only sales person I've come across that I've actually felt comfortable with, and who I could tell wasn't just focussed on the sale. While we appreciate selling solar is his job, it never felt like the only focus. A big part of it for us was not only quality products but "the vibe". We were looking for a company who we could trust and who would listen to us if we had questions or concerns. Without fail, we could contact Luke at anytime and he would get back to us. Our relationship with Luke started a couple of years before we actually committed to installing solar due to a variety of factors. It was his willingness to always be there even though he knew we weren't a "quick" sale, which really made us feel even more comfortable with LMS.

We wanted solar on the shed (not the house), with it symmetrically aligned and evenly spaced. Aesthetically, it was extremely important to us that everything looked symmetrical, neat and tidy. LMS hit the mark perfectly. Tony and his team on the day did a fantastic job. Tony ran the show like a well oiled machine with everyone having their own jobs on site to complete the work order efficiently and to a high standard. We emphasised to Tony on the day that having a symmetrical even spread of panels was extremely important to us, and he reassured us that if anything had to change or wasn't working after measuring up, he would let us know. This gave us peace of mind that we could communicate properly together and wouldn't end up with something we didn't want.

It all went perfectly on the day, and the final install looks perfect!!! Absolutely incredible. We're so thankful for not only the fantastic quality products, but the tidy workmanship and friendly service. LMS Electrical always communicated well and there was never a moment where we wondered what was happening. They were helpful in explaining the whole process (including pre-install and post-install) and managed expectations exceptionally well. All of the paperwork was filed efficiently to ensure the system was fully connected as quickly as possible.

Highly recommend LMS Electrical, and wouldn't go elsewhere!
Panel rating: 5/5
Inverter rating: 5/5
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Fantastic Installer

We recently had a solar health check and a PowerPoint installed, and we couldn't be happier with the service! From the start, Loryn was incredibly responsive and provided us with a detailed quote in no time. Her knowledge and professionalism set the tone for the entire experience.

Once we moved forward, Paul came out to handle the installation, and he did a fantastic job! He was punctual, friendly, and clearly skilled at what he does.

Overall, the team exceeded our expectations with their quality of work and customer service. We highly recommend them for anyone in need of solar services or installations!
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Recommend LMS as reliable and with good customer follow up

Project involved removal of aged solar panels and replacement with more effective and efficient configuration in South East Queensland. LMS were very candid about what to expect, and provided comprehensive material to address all relevant questions. LMS team were prompt, professional and courteous in our dealings. LMS completed the panel installation for activation, and took extra time to test and take owners through the collection and monitoring software.

System has operated in line with expectations, and I would commend LMS to others thinking of acquiring solar.
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Excellent support incl after sales

The sales team was knowledgeable and supportive albeit at first tried to sell me a whole new PV system to replace my 18 month old one.
The support offered by the team was excellent.
Everything fell into place and I now have a zero power bill.
One improvement would be to run through the operation and use of the battery system.
Panel rating: 5/5
Inverter rating: 3/5
Battery rating: 4/5
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ABSOLUTE PROFESSIONALS

I couldn’t be happier with the work Grant and his team conducted at my place to install panels and inverter. They were professional, courteous, polite and informative telling me exactly what was going on what they were doing and what I could expect. Would ABSOLUTELY recommend these guys to anyone else looking for a solar solution.
Inverter rating: 5/5
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Excellent Service from start to finish

LMS were so easy to deal with from the quoting through to the installation. Communication with everyone was great. The installation was done on time and was done very quickly. Everything up and running within a few hours. Explained everything very well and showed me how to monitor everything via the app.
Great company to deal with.
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PROFESSIONAL OPERATION FROM FIRST CONTACT THROUGH TO COMPLETION OF INSTALLATION

Sales Rep was a pleasure to deal with had all the information I required knew the products and gave me options. Installation done in a day, was professional everyone knew their craft all permanent employees, safety was very important (2 story house, tile roof, early morning dew) Customer service was very helpful with regular updates from the office, organised grid connection wifi etc plus full rundown and problem solving tips on how everything works from their installation electrician on site.
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Seemless consultation and instillation

Everything went smoothly. My first contact answered all questions and wasn’t rushed. I had a competitive quote and all paper work was promptly supplied. The team was punctual, polite, tidy and friendly. The system was explained to me and I have referred LMS to others.
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Solar Everton Hills

Was easy to deal with LMS from quote to installation , On the day of installation the guys were on time and friendly and because they had an experienced team, each had their allocated jobs and got stuck into the install. I was surprised that the had the total job completed in about 4hrs on a very windy day as well. Cleaned up afterwards also removed an old sat dish for me. Was shown details about system and how to download app. I got a number of quotes they were not the cheapest but they had excellent reviews where the cheaper ones didn't
Would recommend to anyone looking for solar
Panel rating: 5/5
Inverter rating: 5/5
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Excellent service! Would happily use again. Friendly, professional installers with great workmanship

No complaints. They were exceptional at every stage of the process. Highly recommend them to anyone looking to get solar work done.
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Great Installer

Communication was excellent from start to finish. I obtained a couple of quotes and LMs were the only ones who actually got up on to the roof to look at our existing panels. installation was on time and flexible to my needs. Efficient installers and wonderful clean up afterwards.
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Very Happy Customer!

From start to finish the service from LMS Electrical has been brilliant from getting the best price to a easy and professional installation of our system. Can't reccomend this company enough. Don't waste getting quoates from anyone else in this area, just go straight to these guys!
Panel rating: 5/5
Inverter rating: 5/5
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Great company

Was a pleasure to deal with LMS from quote to installation , On the day of installation the guys were friendly and got the job done quicker then forecasted
Would recommend to anyone looking for solar and batteries
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Prompt quote & very competitive price, with quality products!

Prompt quote & very competitive price, with quality products!
Wanted to support a local, Australian company - LMS staff were both professional & genuine, would not hesitate to recommend their services.
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Installation went smoothly

The whole process went well, installation was trouble free and done within the parameters I requested.
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Professional and friendly

These guys are professional and easy to deal with. Explain everything I asked. Plus they have the best price.
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Professional, customer-focused, and excellent workmanship

After going through three different solar companies recommended by SolarQuotes, we finally decided to use LMS Solar and Electrical and we couldn’t be happier to choose the right company and the right team to install solar at our house. Luke was very patient and knowledgeable, he provided options that were suitable according to our household needs while also guiding us through the differences between each option. After much discussion, we’re confident that we chose not just a good solar panel & inverter brand but also a great company to install the panels.

The installation team, Tony and crew, were very polite and attentive. They answered all our questions and concerns patiently, not in a rush-quick way. Something that we noticed was they also cleaned the debris (not just on the roof but also inside the house where they had to check the roof via the access panel) after they finished installing the panels. There was a time when we were concerned as the panels seemed not to fit our roof but we thought we would ask about it later after they finished work, however, one of the team members took notice of it and kindly explained that one of the panels was moved to the west-facing roof because the latter has more space for the panels. I think that’s a great customer service on-site, most workers won’t be bothered observing small things like that.

Post installment, one of the team members stayed to explain how the inverter works and how to manage & monitor via the app. All our questions were answered promptly without a fuss. They also changed the electrical switchboard to a safer one.

We’re more than satisfied and certain that we can always reach out to LMS again should we have concerns or any solar/electrical project in the future. Thank you Luke and team for the great work!
Panel rating: 5/5
Inverter rating: 5/5
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Value for money, great customer service

Accurate, fast quotation, very cost competitive for the quality of the proposed system. Quick install with no issues, on time, nothing we needed to do. can recommend.
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Customer focused, seamless E2E process!

The end-to-end process from quotation to install and connectivity was seamless, we were well informed & supported throughout the whole process. The designer (Luke), salesperson (Ray), installers (Tony & Team) and support staff (Kiara) at LMS Electrical were professional, communicated well and the took time to explain the design option up front (and didn't auto default & push the standard 6.6kW system like other vendors did). Our system (whilst early days) is working better than expected. I am extremely happy with the service provided by LMS and would definitely recommend them to others.
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Wonderful installer

From start to finish LMS Electrical were professional, offered a range of options including panels and inverters, competitive pricing . Both salesman and installer offered unbiased advice and were most helpful with regards to minor queries post installation. We were very happy with the service provided by LMS..
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Value for money good to deal with

The quote was completed really quickly. I did have follow-up questions and they were all answered.
On the installation day, the installation team was polite and got the job done. There was a minor issue with the smart meter recording, however, this was dealt with. Having a local company that is responsive was something I valued in case there are any follow-up issues. I am happy with the service from the team.
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You could only wish all companies were like LMS Electrical

Everything with LMS Electrical has been A+++. From the starting process of quoting and discussing different options, to understanding what I was trying to achieve for other projects as well that I am working on (all that consume power), to the installation, tidy up... it all has been simply amazing.

I live on acerage on a very rocky property. I was shocked to discover that one of the installers was frantically trying to find a small screw that he had dropped so that it didn't get caught up in the mower. Most people would certainly not go to that extent and just would have not even bothered about something like that. That small little thing certainly made me realise that this company has their customers best interests from start to finish.

I ended up getting eight quotes in the end (bit overkill, but it was partly to do with certain panel brands I was looking at). LMS Electrical stood out substantially from the rest. The care to detail and not just providing another quote as many of them do. I highly recommend LMS Electrical, so much so that I left this review! It takes one super amazing experience for myself to leave a review.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Sensational Install

From wo to go, we could not fault LMS,
The knowledge, understanding and patience was exceptional especially from Luke, who is a qualified Sparky,so the process of the customer understanding the process was more easier.
The Crew turned up on time introduced themselves, reiterated what the job was and how long no power, they were very professional and dedicated hard working crew and cleaned up after finished.showed me how to use solarweb app. Very happy overall.
Would highly recommend LMS

Supplier Reply:

Thank you so much for your review Peter! We are pleased to hear you had a great experience with our team. Thank you for your recommendation!
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Excellent Installation

The quote was very professional and covered any questions that I had, the install team turned up on time and removed the old system and the new one installed in good time. They stayed back well after sunset to clean up and ensure correct operation of the solar system including the EV charger.
Panel rating: 5/5
Inverter rating: 5/5
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LMS Electrical are by far the best company to deal with.

LMS Electrical are by far the best company to deal with when it comes to solar and battery advice and installation.
Luke, Tony, Brett & the team are extremely knowledgeable and ready to give great advice in layman's terms, they really do know their stuff !
They upgraded our switchboard for 3 phase, installed a 10Kw inverter and solar system, and a year or so later we have just fitted a 19.2Kwhr battery to our system, and we couldn't be happier, as a tradie myself I have seen more electrical installations than I can remember and LMS's work is up there with the neatest and best I have seen, when other electricians are asking who did the meter box upgrade and commenting on the quality of work you know it's a good job, and I'm not just talking about the stuff you see, the way the run their cables and workmanship behind the board are top notch, I can't praise them enough.
The price listed includes all of the work LMS performed, installing a completely new meter box, components and wiring with the upgrade to 3 phase allowing us to feed in up to 10kw/h, the complete install of the Sungrow Hybrid inverter and panels on a 2 storey house, and the later install of the 19.2kwh Sungrow battery system.
You may shop around for the best price, but what price can you put on service and workmanship like LMS provide?
Do not hesitate to call them for your complete system installations and upgrades, these guys are the best by a mile!
Inverter rating: 4/5
Battery rating: 5/5
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An incentive was offered by LMS Electrical for this review. Learn more here.

Exceptional indtaller

From the start when Luke provided a quote he and his team's service was above and beyond! His team is very polite and courteous and they did extra work for me without me asking and knowing it had to be done. Their work iwas of high quality and they did the organisating to connect to the grid as well. The system is working very well and I have no issues with it. The team was punctual at all times and they did exactly what they said they will do; I will definitely use them again in the future. Thank you so much!
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Professional service

The sales process and the installation was very good. We have been pleased with the process and the solar.

We have recommended LMS Electrical to friends and family
Inverter rating: 5/5
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Highly recommend these guys!

Luke and his team have done multiple solar installations for me and they have always been honest and reliable. Luke is very easy to communicate with and always clear and prompt with his replies. The entire process has always been handled professionally and the team are always polite and lovely to deal with. I haven't had any issues with the workmanship or equipment, and any minor problems have been immediately rectified without any hassles.
Inverter rating: 5/5
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Great install. Very happy with our system

The team were professional and punctual and the install went smoothly. Our system has significantly reduced our energy bills. Highly recommend LMS Electrical.
Inverter rating: 5/5
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Awesome service, value & quality 3 years on and counting!

We had LMS supply & install a Fronius Symo 10, 32xRisen panels for $13k back in March 1st 2020.
Luke and the Team were nothing but professional & easy to deal with at the time and has definitely been one of the best investments we have made for our family.
Would totally recommend LMS Electrical for any of your solar needs, you won’t be disappointed.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thank you so much for your review
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LMS Solar Review

Excellent service, excellent quality of the job installation, excellent value
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Solar done right!

As an IT professional who values providing top-notch service to clients, it was a pleasant change to experience great service from LMS Electrical.

From start to finish, my entire experience was without fault. The LMS team is not only knowledgeable, they are passionate about what they do, and doing it right. Trust in the installed equipment and quality work is crucial for any investment, including solar. I have that trust with what LMS has delivered and that is priceless.

I have no hesitation in recommending Luke and the LMS team to anyone who needs their solar needs taken care of!
Inverter rating: 5/5
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Excellent and easy to understand advice and great install on time.

Highly recommend the team from LMS Electrical. clear and easy to understand information up front on my options for an EV charger to work with my current solar system. Once selected the install was quick and on time, with lots of friendly advice and tips on the day on the most effective operation of the unit.

Thanks LMS.
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Great workmanship and after sales support

Customer service is amazing, great job done with the install and tidying up our meterbox as part of it.
Inverter rating: 5/5
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Superior in all aspects- Service, value & communication

New house purchased, energy prices going up… so it made simple sense… Let’s install a large solar panel set up and battery system.

The issue was… the solar and battery industry is quite fickle. After obtaining 6 quotes among the industry with various prices, options and quality… we almost gave up. It was all a bit too confusing & varied… we were getting contacted by salesmen after salesmen with varied quotes.

Then we spoke to Luke at LMS electrical. Any investment needs due diligence completed of value for money, but also confidence in the products offered and most importantly communication.

First of all, Luke and his team are the installers. No getting sold to by a salesman then pushed along the chain to another team to do installation.

Luke explained anything and everything and his honest, reliable and professional yet down to earth attitude gave us the confidence that we found the company for our job.

Installation day was fast, efficient and conducted by a respectful crew of workers.

We are now successfully set up, no more power bills, credit back instead!!!

Superior service, superior communication, superior end result.

Would recommend LMS electrical to anyone looking to beat the energy retailers.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Fantastic service

Luke and the team were very easy to deal with, and were happy to answer all my questions. I'm very happy with the whole process from start to finish.
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The Best Installer on the Gold Coast

It was so smooth from start to finish Luke and his team where great completed the job in one day
couldn't ask for better job WOW .
What can i say if you want a Solar go with LMS speek to Luke and i'am sure you be looked after
a 100% Profesional Team .
Inverter rating: 5/5
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Excellent Quality Product and Service

Luke was very ponctual during few weeks of me deciding on with who to go for my solar needs. Always replied on my messages, even on Sundays or evenings. No pressure tactics at all.
Clearly described the panels, inverter, what can they do and what they cannot. Contrary to others.

Toni and install team was a fun bunch, but never the less polite, punctual, tidy and job well done.
Highly recommend for your solar needs.
Panel rating: 5/5
Inverter rating: 5/5
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Awesome company to deal with from start to finish.

Extremely professional, awesome price and kept in touch throughout the installation. Set up the app and also cleaned up after themselves.
Panel rating: 5/5
Inverter rating: 5/5
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Great high quality install

Great service and professional install. Unlike most sparkeys, they actually cleaned up after themselves and took away all the rubbish, thanks guys
Inverter rating: 5/5
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Solar installation

How was the sales/quoting process?
Very good.
How did the installation go? Polite? Tidy?
Polite and tidy.

Punctual?

Yes


How was the customer service? Very good. e.g. did they help organise the grid connection after the install? I had to organise the grid connection and exchange of meter to a bidirectional meter.
They solar installer explained as much as they could to me about the installation and the smart meter, inverter setup. They showed me in the app for the inverter and as I had a smart meter installed they showed me the energy consumption and solar generation.
Panel rating: 5/5
Inverter rating: 5/5
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Just what we needed

Had my old system decommissioned and a brand spanking new one installed by LMS.

Highly recommended and I had many other quotes including the "too good to be true" offers.

Quote was done quickly including plan for installation photo. I had an idea of what I wanted and it was easy to work with Luke on that.

Great communication, spot on with turning up and getting the job done.

Awesome deal for a premium job done.

Great team arrived early on the day and by mid afternoon my new 10.7kw panels with 8kw inverter was humming along.

I had a smart metre installed with a Sungrow inverter and Longi 370w panels, very glad I did. Rocking at just over 7kw midday today ????. Luke is great to deal with and answers all enquiries in very good time. Thank you LMS!!!
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Trustworthy installer

Luke is very knowledgable and quoted me for an ideal system for our needs within our budget
His staff were punctual tidy and polite
Nothing was too much trouble
I would recommend
Panel rating: 5/5
Inverter rating: 5/5
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Absolute champions!

I have contacted and got quotes from 10 installers and decided to go with LMS. I found and contacted LMS on Facebook, Luke answered all the initial questions I had and provided all the additional information I asked for.

Luke was great through the quote process, worked with me on different layout and system size options, different panel and inverter options. Easy going, no pushy sales tactics, not trying to make you sign up on the spot or push you into a certain product (so do own research on the brands you want, plenty of resources available) but was happy to consult on the products when asked.

He then sent a quote for me to consider, the pricing was not the cheapest, but very competitive. When I said that I was happy with the offer Luke came out for a site visit to check out the building, measure the roof to make sure proposed layout would work and to look at the existing setup including meters and distribution board to ensure there would be no surprises on the day of the install.

Once it was all confirmed and I gave the green light Luke confirmed that the install would take place 2 weeks later. I had a few extra questions and requests after that and Luke answered everything and supplied the info, like datasheets, that I was requesting. One day before the install I received the reminder and the time when LMS team was going to arrive. Next morning LMS team arrived on time, took the old system down in almost no time and started work on the new system. The 2-string 25-panel system on a multi-face roof was up and running by about 3 pm-ish and I even managed to get some power out of it on the same day :).

The LMS guys were polite and professional. They set the system up, brought it up online, helped me set up the online monitoring account and the app on the phone. They explained bits and pieces throughout the install as the system was going up, consulted on where I wanted inverter fitted and on other bits as the install progressed. The power was out for a short time and they worked around me and gave plenty of notice before shutting the power down. Once finished they tested everything before leaving, left everything clean and tidy, stacked old panels where I asked them to. The inverter install is very clean, no exposed wires or conduits, neat install job. Panels on the roof look neat and tidy as well.

I'm happy with LMS and would recommend the guys for Solar upgrades or new installs any day. The system is running and performing well.

It's only been 10 days from the install, so it's a bit early for me to comment on any long term items such as post-install service, long term install quality (e.g. it didn't rain yet, but I hope there will be no issues) or long term system performance or the individual components. I trust it will all be well and I'll keep updating the review progressively as the things develop.
Inverter rating: 4/5
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Great Install

Very competitive pricing for a high quality system, easy to deal with, organised all approvals, clean tidy and helpful, happy to answer any questions prior to deciding upon them.
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Best price by far. Friendly install team and were not pushy

Quote was very good and quick.
Installation was great and came on time and finished on time.
Customer service has been great. Still awaiting grid connection.
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Excellent Solar Experience

Facebook Messenger and Phone Call

Best trade man I’ve ever dealt with

Yes they have connected to the grid with Energex
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