Lite Force Pty Ltd Reviews
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Lite Force Pty Ltd is a Solar Power Installation company based in Padbury and serves WA. Here are their reviews as submitted by visitors to SolarQuotes
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Lite Force Pty Ltd Reviews (101)
Show Most Recent reviews from All time
Average Scores
4.7/5
Value for money
4.7/5
Quality of System
4.9/5
Installation
4.9/5
Customer Service
- 5 star 61
- 4 star 39
- 3 star 1
- 2 star 0
- 1 star 0
27 December 2023
04 October 2023
Original Review on 08-12-2022:
Quality and punctual install
Quoting process was easy, installation was tidy and workmen polite. Great customer experience and would recommend as a quality, trustworthy installer.Supplier Reply:
Glad we could help Murray & thank you for the 3 recommendations you have sent our way so far :) We love installing so close to home in Padbury10 months later we asked Murray: "Are you happy with the performance of your system so far?"
Yes system has performed to expectations and happy with the electricity cost savings28 September 2023
Original Review on 09-11-2022:
Highly Recommended
Rory from Lite Force Pty Ltd and his team were excellent from start to finish.From the first meeting, I was impressed by his knowledge, experience, customer focus and attention to detail.
The installation team and office admin team were also brilliant to deal with.
If you're looking for a company that really care about doing a great job, care about getting you the right system and an owner that is committed to meeting and exceeding your expectations with great after-sales service - don't even hesitate, just select them.
Supplier Reply:
Thank you for the glowing review Jon and glad you mentioned that gun salesman of ours ;)11 months later we asked Jon: "Are you happy with the performance of your system so far?"
So far all good, no issues, electricity bills have halved
16 August 2023
Original Review on 13-10-2022:
Quality panels, inverter and installation company
Factual sales quoting process, punctual and tidy installation with a very polite team. System was up and running immediately after the install. Great admin team, very friendly and quickly and efficiently sorted all the required paperwork.Supplier Reply:
Thank you for taking the time to leave a review Leanne and for referring us to one of your husband's work colleagues :)10 months later we asked Leanne: "Are you happy with the performance of your system so far?"
Update Aug 2024: For the 9 months we've been running the system our total billable kWh has reduced by 50.02%. We've exported 4300 kWh for the same period, We've saved 54% on electricity costs, adjusted for provider rate increases over the period. Our installer estimated 50% savings.12 January 2023
Happy customer
Lite Force was recommended to me as a trusted installer by the Solar Quotes website. Rory (Director and installer) was able to fit the solar panels according to my preferred layout, which was not the case for other installers I consulted who preferred an easier option. I am very pleased with the result and highly recommend Lite Force for their expertise and friendly, efficient service.Panel rating: 5/5
Inverter rating: 5/5
03 January 2023
Amazing service
These guys went over and above to help us, we had solar installed within roughly 1 week and the customer service was awesomeInverter rating: 5/5
Supplier Reply:
Glad we could help you get your 10Kw system installed at your new house in Kalgoorlie just in time for Christmas! You won't have to worry about the extremely high bills anticipated any more :)22 December 2022
Lower power bills here we come!
Met with owner of Lite Force. He was very informative and offered quality products. Explained future battery attachment and EV charging if required in the future.Installation went smoothly with installers arriving promptly and cleaning up all mess before they left.
Supplier Reply:
Thank you for leaving a review Christine :) You certainly made the right choice by installing the battery ready Fronius GE24 inverter02 December 2022
Great service
We had three quotes; one never followed up after the initial meeting and two did. Of these Liteforce was the most attentive. They gave me confidence of a good product that was matched to our requirement. It was also very tailored to the particulars of our house from an installation point of view. On the day the installation team were on time, did a tidy job and left no mess.Inverter rating: 4/5
Supplier Reply:
Thank you for the feedback Jonathan. We pride ourselves on a high level of service which is why we only employee and train in-house electricians instead of taking the easy option and using subbies. Happy savings :)11 November 2022
Great service all round.
Very happy with my solar system. Rory came out to my house to quote, design the system and talk me through the whole system and installation procedure. The guys who installed the system were very professional and took care of my ageing tiled roof. It was great to see Rory come out and supervise and even get hands on with the install of the system. The admin team were always very prompt and super friendly when dealing with any queries I had. Can highly recommend Lite Force SolarInverter rating: 5/5
Supplier Reply:
Glad you are happy with the new PV system and great decision on the GEN24 inverter. Now time to save up for some batteries to match!! Happy savings25 October 2022
Good installer, easy process.
Install was easy and near. installer was approachable and answered questions well. Too early to understand system performance.Supplier Reply:
Hey Paul thank you for leaving a review. We pride ourselves on having knowledgeable and friendly in-house electricians for all our installs. When you have questions about the performance, feel free to call me. Thanks again07 September 2021
Knowledgable professional reliable
Rory knew his trade and informed me precisely what would be required with out any sales pitches. the team was punctual professional polite and tidy. Lite force organised everything including the heat pump and installation.Inverter rating: 1/5
Supplier Reply:
Hi Adrian, Thank you for the great review!! It was great to help you upgrade your switchboard, install solar and the new heat pump. Now time to start saving the $$$06 September 2021
5 Star Quality & Service
I would usually complete a fair amount of research and explore various options when choosing a product or service to get the best value for my money, except in this case (due to time constraints) my choice of installer was based purely on a recommendation. Something I would never normally do...However this was a great experience, and the results were truly exceptional!
Rory from Lite Force Pty Ltd was highly professional, honest and easy to deal with when choosing the right system, and I could not be happier.
Our system was installed by both Rory and Jordan whom completed the installation to an exceptionally high standard, and quality of workmanship - the most important aspect of the whole process.
I am confident that I will get peak performance from my solar system for many years to come, and have no hesitation whatsoever in recommending Rory from Lite Force Pty Ltd for your solar installation needs.
Thankyou once again!
Chris - Inglewood
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you for the glowing review Chris. It was lucky you were organised and got us to install the system in two parts so we could use the scaffold as there was no way we could have installed it on such a steep, two-story tile roof without it. I have been monitoring it for the last 3 months and it's cranking record number. Glad you are stoked!!02 June 2021
Excellent service.
I highly recommend Lite Force Solar, excellent service and installation.Competitively priced. The whole team was a pleasure to work with.
Inverter rating: 5/5
19 November 2020
Exceptional owner operated company! Highly recommended!
Rory is an excellent owner operator solar panel company and comes highly recommended from a renewable energy construction manager from the mine site. Rory provides an exceptional level of experience and insight to the role of installing solar panels, making recommendations that will see optimization of return of investment over the life of the panels and is very knowledgeable in the area.Rory installed 2 systems for us and we couldn’t be happier with the recommendations and level of professionalism him and his team exhibited.
When I was conducting my research on solar panels, there is a lot of information out there and it can be confusing. What I observed was, whilst you can shop around and find other solar providers that are able to sell you a system, follow up customer service from these providers are below expectation.
Rory stood out from amongst the barrage of sales pitches we received from multiple solar companies. Rory comprehensive knowledge into each system, flawless installation from Jordan and the team, and provided exceptional follow up customer service. He is punctual to the installation date, easy to contact for any questions and easy to deal with during the sales process, installation and post installation follow up.
We would not hesitate to recommend Rory and Liteforce for any household in WA thinking about installing solar panels for their home.
15 November 2020
Worth Doing
Very Happy with the service and installation from Lite Force seeing savings all ready Rory and team easy to deal with very informative and does a quality install very rare to see the owner of the buisness on the job and carrying out the workPanel rating: 5/5
Inverter rating: 5/5
24 October 2020
Excellent service, great attention to detail
From quote to completed installation, dealing with Rory at Lite Force has been a pleasure. 3 options were quoted promptly and clearly following our initial approach, and Rory followed up with additional information and suggestions in answer to our questions. We then agreed on a system scope and price, and an installation timeline was put forward according to the Lite Force team’s next Esperance visit. This didn’t suit us, as we were planning a trip north - so Rory readily made an adjustment for a later installation to suit us. At all times, he worked hard to keep us informed of his movements and the requirements of our mains power supplier - and the installation today was worked through professionally and without fuss. We’re extremely happy with not only the quality of product but also the quality of workmanship and have no hesitation in recommending Lite Force to others who are looking for a first rate solar installation.17 October 2020
Smart, direct and willing to go the extra mile
Rory was professional and communicated effectively from start to finish. He quotes system was straight forward and offered multiple options to give us the best system for our needs. Weather meant that our install had to be delayed but due to Rory clear and honest phone call this delay caused no issues and I never felt stresses or on "tradie house arrest"The install it self went as smooth as silk the placement of the panels was done with care. The team avoided our patio sky lights without us having to micromanage and everyone of his employees was top notch. We have had this system for a year now and never had a problem.
Panel rating: 5/5
Inverter rating: 5/5
17 September 2020
the person you talk with installs the system
Rory at Lite force is a great guy very infomative in the lead up to installing the system he also carries out the installationInverter rating: 4/5
01 September 2020
Top Quality Workmanship
Having had at least 15 quotes from various suppliers, I decided to take a risk on this smaller company. Rory said at the outset: "I won't be the cheapest, but I'll give you the right advice and do a top quality job" - and he was right. I chose Lite Force because everything was straightforward - no jabs at other suppliers, no pushing particular panel or inverter brands, just solid factual advice and the information I needed to make a decision on what to buy. Lite Force was also the only supplier to note that I might have a slight shading problem at certain times of the day but they also gave me the solution (Tigo optimisers on the end panel in each row).The installation was well planned, neat and highly professional - and they cleaned up everything at the end of day. The installation team was polite and courteous and completed the job in the time stated. The handover documentation was accurate and complete - I didn't need to go back to them and ask questions.
Brilliant!
Panel rating: 5/5
Inverter rating: 5/5
25 July 2020
Great people and company to deal with
We had Rory and the boys from Lite Force Pty Ltd fit our fronius 6.6kw system with qcell panels a couple of months back we couldn't of had a more easy bunch of people to deal with Rory was straight up front with every thing costing time frame etc and when it came to the day of fitting Rory and the boys were great and did a fantastic job i would be happy to recomend them to anyone on my experience cheers Rory and team from LITE FORCEInverter rating: 5/5
17 June 2020
Professional, knowledgeable, reliable!
We had several quotes before choosing Lite Force. Rory gave us good advice, and his team, lead by Jordan, were up on the roof in gale force winds, doing the installation, even though I would've been happy to postpone for their sake. They did an excellent installation, a good comprehensive handover with the Fronius phone app, arranged all paperwork with Synergy, and Rory even did a follow up call-out to make sure we were completely satisfied. Yes we were, to the point of referring our neighbour on to Lite Force who is booked in for an instal soon.03 June 2020
Great Job
Very professional installation from start to finish. All necessary approvals and meter change completed on time. The installation of the panels was done on the day arranged, flawlessly and to a very high standard, paying attention to details.All in all a first class job and I would highly recommend Lite Force based on my experience.
01 June 2020
Great service, and advice. Seamless installation
Installation was fantastic. Very professional with the team walking us through every step of the process, Service post installation has also been seamless.01 June 2020
GREAT JOB
the entire process went well. Rory was very professional and the installation was great01 June 2020
Knowledgeable, Professional & Local
Rory from Lite Force was one of three quotes I received through Solar Quotes. All three were good solid quotes and very professional. However Rory was local and went the extra mile with regards to service, listening to our needs and recommending a system that would best suite our needs now and well into the future, given the size of this investment. I found him very available and being local very easy to deal with. His advise was invaluable and we are very pleased with the large installation at our working farm in Treeton near Cowaramup.I would recommend Rory and Lite Force to any prospective customers looking for the appropriate solar system to suite their immediate needs as well as future proofing their investment into green energy.
14 May 2020
Excellent service
I received three quotes for the install of a new solar system and removal of the old one. Although the quote from Rory Herbert at Lite Force was not the lowest, I accepted it because Rory came across as being straight forward and honest. The install was on time and all of the bits and pieces were tidied up and removed leaving my yard spotless. The unit has been working extremely well for eight months now and I have no complaints whatever with Rory or Lite Force. Thanks for a top job.Inverter rating: 5/5
20 April 2020
Value for money, and works a treat!!
Extremely happy with the solar system from Liteforce. We previously had some door to door salesman give us a price which was way off the mark. We were then referred to Liteforce solar from a friend. They were reasonably priced and they didn’t disappoint. I would have no hesitation recommending Liteforce to anyone.Panel rating: 5/5
Inverter rating: 5/5
15 April 2020
Good Honest Company
Rory from Liteforce was quick to respond after initial contact. The quote he gave me seemed fair with good quality components being used.Installation and quality of install was top notch. Being a tradesman myself I take notice of good workmanship and Rory and his team do great work.
After the installation was complete Rory gave us a thorough run down of the system and checked in a few weeks later to m a ke sure everything was ok.
Great work Rory and crew we are really happy.
Inverter rating: 5/5
15 April 2020
Within 4 months we have gone from a bill to a credit!
Had a system installed by Lite Force mid 2019. Our normal bills were around $250 - $300. The first one after installation was $35. The next 2 have been credits.Delighted with the system and the service.
Highly recommend.
Thanks
Panel rating: 5/5
Inverter rating: 5/5
14 April 2020
FIVE STAR SERVICE
A big thanks to you & team for the amazing job/solar installation at our home, the attention to detail & saving costs on electrical by adding in the extra PowerPoint & sensors while on site.Start to finish best service, only installer to come out to our home to meet, explain the installation processes/systems in detail so you understand & get the most out of your system possible.
Would highly recommend. 5*
Panel rating: 5/5
Inverter rating: 5/5
14 April 2020
Lite Force Solar: Rossmoyne
Rory is very knowledgeable, not pushy, patient and offers excellent customer service. He returned to help with app installation when out internet wouldn't connect.The team who installed our panels were effecient, tidy and pleasant young gentlemen.
I would unreservedly recommend Liteforce based on my experience.
Panel rating: 4/5
Inverter rating: 4/5
14 April 2020
Professional and honest service
Rory at Lite Force was excellent throughout the entire solar installation process. He gave really succinct and simple information at the quoting stage which resulted in us getting the perfect solar setup for our needs.Installation and setup was very professional and neat. We are glad that we made this investment. We would definitely recommend Lite Force to anyone looking for a tradesmen who knows the industry and strives for precision.
Inverter rating: 5/5
14 April 2020
Top marks to Rory and his team.
You should trust this company, They provide very honest information and are not just trying to sell you the most expensive option but the most practical and best suited for your requirements. I saved $$$ going with their recommendation. They will provide options for you to consider. Installers are great under the watchful eyes of Jordan...Great attention to detail all around.Panel rating: 5/5
Inverter rating: 5/5
14 April 2020
Very satisfied
Rory was a pleasure to deal with. He and his team do the work personally, unlike many other firms that sub contract the work out. Rory identified a number of issues while doing the quote that we could sort out before deciding on the final system to be installed. For example we are in an outer metro area and have dual phase rather than single or three phase power. This meant we could not have one single phase string inverter but needed two equal string inverters, substantially increasing the cost. In the end we chose micro inverters on each panel which were a similar price to two single phase inverter and come with other advantages. As we are on a rural property it is some distance to the meter box and Rory had to do the calculations to determine if the existing cables were sufficient, luckily they were. Rory presented a number of options and quotes to which I made a number of changes until I settled on the final option. Rory happily worked through each of these quotes and options with me. In the end Rory’s quote was comparable to the others but came with much greater certainty to other firms who took the approach that I would have to pay more if the subcontractors encounter issues once they arrived to do the job. Rory was always punctual and tidy, he handled all of the connection and rebate issue. I am more than happy to recommend Rory and Lightforce.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
14 April 2020
Rory and his team were very professional, courteous and easy to get along with.
Quoting process was easy to understand and very reasonably priced and the installation was quick and professional.Inverter rating: 5/5
14 April 2020
Fantastic Installer
We had Rory come out and complete a quote for us. He was fantastic and discussed what our needs were and what we were hoping to get out of Solar. He discussed options with us and left us detailed quotes at different prices levels with information about the specifications of each system for us to decide what suited our budget and needs without pressure. He answered all our questions and asked us questions we hadn't even though to ask.The installation work was done to an amazing level. The site was cleaned up perfectly. Even when some things went wrong with the install (heavy wind and rain part way through the day meant that they needed to come back another day, and a faulty inverter that didn't work properly when first installed and needed to be replaced) Rory was amazingly professional and discussed the issues with us and we were able to rework the installation date to get everything installed. His problem solving and customer service was fantastic in overcoming problems.
Rory was super friendly and helpful in getting our solar set up and running and would highly recommend him to anyone wishing to install solar. The experience and level of service received was second to none.
Panel rating: 5/5
Inverter rating: 5/5
13 April 2020
Quality install & professional team
After reviewing multiple quotes from various suppliers Rory from Lite Force made time on a Sunday for a site visit and discuss options for solar.Quote was received within a couple of days with different options and a recommendation to install the smart meter for real time date. Quote was very competitive with previous ones received but with higher end components.
Install was a two part process as we were having the roof changed from tiles to colorbond. I notified Rory one day before the tiles were removed and the team pre-wired the system the next day.
Installation was carried out in a day by the team and attention to detail was a standout for me and really finished off the install. The system was fully explained at handover and the savings have been instant for us after only a month or two.
Wish we did it earlier and would recommend Rory & Team to anyone wanting a quality job at a good price
23 February 2020
Well pleased
After getting quote we did have a delay before installation however living in Esperance we are a bit remote but when the installation started it was done with the very best of care with regards to it being unobstrusive and with a lot of pride in their work would recommend Rory and his team to anyone very happy.Panel rating: 5/5
Inverter rating: 5/5
09 February 2020
Fantastic job
Rory and his team did a fantastic job. From start to finish the whole process went without a hitch. Neat and tidy and a really professional job. Rory has a real pride in his work that shows through in his attention to detail and the way he managed the job. His team were polite and respectful. We were really impressed with how easy it was.Panel rating: 5/5
Inverter rating: 4/5
13 November 2019
Very pleased
Very pleased with the service and outcome. Thank you Rory and team!09 November 2019
Up and running just in time for summer
From the first discussion I could quickly gather Rory was not just selling solar panels but had a good understanding of the larger renewable energy market and energy consumption reduction opportunities. As an electrician the work was not subcontracted and he had his own company and own staff work on the preparation and installation. Due to challenges with the approvals, due to the system size I was going for, he kept me updated and quickly provided updated estimates adjusted for the changes needed to secure the approvals. From start to end the communication was good, installation punctual, quick and clean. Limitations of the single phase system were explained and resulted in purchasing a 3-phase upgrade for the house as part of the work. All the pre-work and costs to upgrade to a 3-phase system were very clear and well justified and aligned to my plans future proofing the installation for expansions in the future. Overall a pleasure to deal with from start to end. While Rory was not on site all the time he made a point of swinging by at least once a day, the team were well supervised on-site and constantly calling back to re-confirm decisions. Well oiled team from my experience.28 October 2019
Awesome job thank you
Thank you for your time and advice as we required a 3 phase system. The peace of mind of dealing with Western Power plus our semirural location had a few wrinkles but we did not have to worry. Amazing service plus super team installing.Inverter rating: 5/5
21 October 2019
Very professional.
Quotation process was promptly atteneded to.Installation was efficient.
After sales service was prompt.
Panel rating: 4/5
Inverter rating: 4/5
19 October 2019
Very pleased!
Very efficient and professional service from Rory and his team. Good advice on placement and a fair, competitive price. Removed and took away the old system and installation although a little delayed, was completed efficiently.Panel rating: 4/5
Inverter rating: 4/5
17 October 2019
10/10 would recommend
Super efficient and friendly, the whole process was very smooth! Could not recommend enough.16 September 2019
So far so good
Rory and the team were punctual, polite, easy to deal with and responsive to any questions. Getting the quote and then arranging the installation was quick and troublefree. I would definitely recommend Lite ForcePanel rating: 5/5
Inverter rating: 5/5
06 September 2019
Great Service, hassle free installation
From start to finish the team at Lite Force solar where easy to deal with and gave great information.For the initial on site visit and quote the info was clear and direct. There was no up-selling over the top products and extras, the options where clear and no push for sales.
The install team where on time clean and polite. I am a big one for trades cleaning up after themselves and respecting my property, the job was completed on time with no issue. The guys even went beyond to help me with providing space in the meter box for the pool circuit. I informed them that we where having a pool installed and they set the meter box up so i didnt need to pay for another electrician down the track.
Panel rating: 5/5
Inverter rating: 5/5
17 July 2019
Rory being an installer as well as selling his own experience was a breath of fresh air honest as well as genuine. Sold the system and installed it ,shifted tv antennas and went beyond what I was expecting. was awesome.
Show Details
12 June 2019
10 out of 10
The whole process flowed really easily, the system is working great, no problems and western power inspectors just did there inspection and said this was a good job done. This was one of the easiest things I have had done. This is Because Rory has it together, he is organised and does the paperwork straight away he is on the ball the whole time. It’s his business and he is passionate and there is pride in his work. Beware of others that self endorse, it is no recommendation. His customers are the proof of praise.21 May 2019
Peter
Rory and the team we’re onsite at the agreed time and carried out the install professionally and efficiently. They explained all the processes to me and kept me up to speed as they worked. They left the site tidy when they finished. All aspects of connection and how to remotely access the system were explained as they did the final setup. Had one minor issue early on with internet connectivity and they were onsite the next day to rectify it.
Original Review on 03-12-2022:
Straight forward process
Easy process to deal with Lite force. Honest quote and happy with the install.System does everything it said on the tin! Original ratings
Panel rating: 5/5
Inverter rating: 5/5
Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5
Supplier Reply:
Glad to hear you are happy with the system Tim and that it is performing to its expectations. Great choice to install a Fronius GEN24 inverter and the PV Point for essential power in the event of a blackout.13 months later we asked Timothy: "Are you happy with the performance of your system so far?"
Working like a charm, with the professional installation from lite force the unit has been preforming well in high temperature.