Lenergy Reviews
About
Lenergy's core focus is to accelerate sustainability by providing renewable energy & efficient solar solutions for households and businesses.
Reviewers report paying: $9,500 - $24,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
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Inverter brands previously installed
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Lenergy Reviews (33)
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Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 22
- 4 star 11
- 3 star 0
- 2 star 0
- 1 star 0
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20 November 2024
19 November 2024
Terrific service
We had a five star experience with Lenergy Solar.The customer service was outstanding by Matthew Sparke from consultation through to design. The product and quality were exactly what we were looking for.
The service received from this business from the advice, transparency and knowledge was impeccable.
The installation team led by Lincoln had the system installed and operating in less than a day.
They all went above and beyond to give us the best solar system for our needs.
We highly recommend this business.
Pete & Jenni
19 November 2024
An incentive was offered by Lenergy for this review. Learn more here.
Finally a solar / Installer package that satisfies our requirements.
We've been in the market for a suitable system / installer package for the last five years or so. I was impressed with the standard of workmanship of a similar system installed by Lenergy at our daughter an son-in-law's place in Goulburn.Communication was excellent from the start, even from the admin team.
All questions were satisfactorily answered before and during installation, by the Matt (Sales) and Winston and Ziad (technical).
I am an engineer and was pleased to find my technical questions were responded to in an acceptable manner, giving me confidence they have the expertise on board to advise on and install the optimal system based on our requirements and budget.
The installation team, lead by Ziad, was specifically selected to meet our concerns. The installation team listened to our prestart discussion and all concerns were adequately managed, particularly regarding the care of our roof following replacement of the original tiled roof with a new Colorbond metal roof. There was good teamwork throughout, without being rushed, even when the weather was becoming a little threatening. They completed the task just before it started raining.
Did I mention they are great at communicating?
I only provide positive detailed reviews like this on rare occasions.
I have been entered into a Tesla Powerwall 2 giveaway as a result of our installation, but I am happy to provide this review in any case.
Tony Z.
Albion Park
18/11/2024
06 September 2024
Professional and quality install - very happy!
After spending much time deliberating whether or not to install solar panels, in March 2024 we opted to proceed and chose local company, Lenergy, to carry out the supply and installation. We were very impressed with the company from our first meeting where all of our many questions were answered and nothing seemed too much trouble. We were confident that Lenergy had the experience and expertise that we were seeking and a ten year warranty on workmanship. We didn't opt for the cheapest quote; we chose a mid range quote which appeared to be value for money for a quality product.The details provided to us in our first meeting gave us an assurance that panels would be of benefit. We were very pleased with the smooth installation process and the panel of choice (Jinko) accompanied by Enphase Microinverters. The support post install has also been outstanding. Being able to call with any queries regarding the Enphase App or the system, and receive a prompt reply is comforting. Very happy with our installer and our panels and highly recommend Lenergy.
Panel rating: 5/5
Inverter rating: 5/5
12 August 2024
Excellent Service. Prompt and Reliable
Very happy with our installer. Delivered as promised, helpful and knowledgeable.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
09 August 2024
Could not have asked for more
The team at Lenergy was fantastic through the entire process from our initial online quote and phone calls through to the install process. The team was professional and always provided options of us to best suit our needs. We had some minor issues with our property during install. The team on site was quick to identify these and provide options for working through them which we are greatly appreciative of. I could not recommend Lenergy enough.Panel rating: 5/5
Inverter rating: 5/5
08 August 2024
Upgraded Solar system.
Responsive quotation service. Sales process was helpful and our questions were answered in full.Installation advice and actual install was very professional and completed in a timely manner.
Will have them on the list for future purchases.
04 August 2024
Fantastic End-to-End Solar Experience
The Lenergy team from pre-sales through to the hand over were exceptional. The team provided great guidance on the solar products to use, and worked with us to agree on the best solution. The installation went without a hitch, adjusting the installation as the need arose and kept us informed all along. We couldn’t be happier and would strongly recommend Lenergy to anyone.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
30 July 2024
Solar install made easy by Lenergy
When looking for house solar I came across Solar Quotes. I had three quotes submitted and chose LENERGY for my installation. LENERGY made contact, put in their quote before I even heard from the competition. Mat explained his plan for our house and made some changes to suit our requirements. We were offered 3 different systems and virtues of each explained.LENERGY was not the cheapest quote I received but seemed the most professional in their approach and were based in my local town.
Once contract was signed we were given an install date about a month out, however this was brought forward about 2 weeks as bad weather hampered other jobs. I was continually updated on my jobs progress. On install day a team of well mannered, polite and competent workers arrived at our house. We had discussions of where inverter and battery could be placed with the reasons for such placement explained.
At the end of each workday I received a message explaining what had been done that day.
All workspace was cleaned up and any moved articles returned to original position at job completion.
On completion the working of the system and procedure for monitoring were explained. LENERGY contacted my grid energy supplier and organised a seamless changeover to solar. Any questions I may have had about the install explained.
Would highly recommend the Lenergy team for solar installation.
19 July 2024
Pleased and Satisfied Customer
The whole approach taken by Lenergy was the right combination of being considered, professional and personable. The team listened to what we were looking for and developed the right solution for us. The installation occurred on schedule and the team doing the install did a great job. In addition, they helped me understand what I was receiving so I could use the solution effectively - there were a couple of follow-up items which were handled quickly and efficiently.It was a pleasure working with the whole team.
Inverter rating: 4/5
16 July 2024
Fantastic company
Amazing customer service from the initial contact and quoting through to the installation. All employees were polite, helpful and answered any questions that we had. The.whole process was seamless and we would highly recommend this company to others.Panel rating: 5/5
Inverter rating: 5/5
11 July 2024
Great Company, Great People and Service plus quality workmanship at a value price
Recently I had to remove my solar system and have it re-installed after the roof was replaced.I chose Lenergy from many due to word of mouth and reviews in regards to quality of workmanship. The process for quotation of removal and re-install plus addition of extra panels was smooth and professionally completed in the expected time.
Once the process began, they kept me informed all the way through of updates daily and were 100% engaged in regards to the installation of the system.
Everything was completed on time and at a much better quality than the original system install I had.
Since the Solar system went so smootly, I asked Lenergy to instal a second Tesla Powerwall to take full advantage of the solar system size and production capacity. The same experience all the way through.
Highly Recommended.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
11 July 2024
Outstanding customer service
This was a customer service experience of the highest standard from the initial contact with Matthew through to completion of my solar installation.Most impressive attention to punctuality and communication at all times meant that I had total confidence in the service delivered by Lenergy.
Every step was carried out smoothly and professionally resulting in a most enjoyable experience.
Highly recommended
07 July 2024
Fantastic service
From first contact with Lenergy to completion of the installation the team at Lenergy were professional, everything was fully explained and the installation went without a problem .Lenergy were excellent to deal with and I would highly recommend them .
Paddy
Moss vale
Inverter rating: 4/5
01 July 2024
Open and communicative team, professional and one of the tidiest sparkies I ever engaged
Sales rep actually attended my site before quoting which got a better end result for my installation and offered a better location for my inverter than the other suppliers who quoted from their computers and not from a site inspections.Installation team where friendly amazingly clean and went over and above to make sure I was happy before leaving
Inverter rating: 4/5
18 June 2024
Highly Recommend!
Highly recommend Lenegy! The entire experience was seamless. From intial contact to the installation team. Very professional and great to deal with!Panel rating: 5/5
Inverter rating: 5/5
14 June 2024
Highly recommended
Fantastic team from start to finish, very happy with the outcome. I’ve already been recommending Lenergy to others in my area. Thanks team!Inverter rating: 5/5
08 June 2024
Great to deal with very helpful and informative Great crew that installed the system and finished off beautifully .
Great to deal with from the beginning to the end with ongoing support, Very helpful and informative Great crew that installed the system and finished off beautifully .13 May 2024
Lenergy Best Solar Company .
Quote process excellent. Clear and in plan English. Had an interactive video chatting through the quote to explain all aspects of it.Installation- fast efficient solar panels placement to best sun capture but maintaining aesthetics as well. Exceedingly polite team with excellent communication throughout installation.
Organised grid connection. There was nothing for me to do.
Follow up phone call to check no concerns or questions.
Fantastic
Panel rating: 5/5
Inverter rating: 5/5
10 May 2024
Happy to go local for peace of mind when needing support and information going forward.
The whole process was quite seamless once I decided to go with the local company and the install was brought forward and completed in a day.29 April 2024
Wonderful experience
We had a wonderful experience with Lenergy. From the very first call with Aysha, to the quoting process with Matthew and Charles, through to install with Ziad - the process was smooth and professional and the team was a delight to deal with. We wouldn’t hesitate to engage Lenergy again. Thank you!Panel rating: 5/5
Inverter rating: 5/5
11 April 2024
Great Experience
The experience from initial contact to installation was seamless and exemplary. The response to our enquiry was with 48 hours and a site visit was organised for a few days later. Mathew spent a lot of time on site understanding our property and needs before takin us through the various options available to us. Our quote - which detailed three options - arrived in days and was accompanied by an explanatary video that was comprehensive and easy to understand. A few follow up questions were answered promptly by the team and left us feeling confident in accepting the quote. Installation was a similar experience with a project manager assigned to us who oversaw the job. The entire installation team were professional, knowledgable and courteous and the job was completed in the time allocated and without incident. After installation we wanted to make a change to the panel layout and this was done promptly and without issue. We have no issues in recommending Lenergy as overall our experience was exemplary and a stand out in terms of quality, professionalism and responsiveness.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
10 April 2024
Great installation - ahead of schedule
Overall a great experience and very happy with the system, which was installed 3 weeks ago- Knowledgeable sales person, went through multiple rounds of questions and redesigns/analysis on position
- Good communication from Ops team, came ahead of time to run cables in roof so installation day was quicker
- Contacted me 2 weeks ahead of planned install as a slot came up
- Clean installation all finished within a day
- Punctual and polite staff
- Explained clearly how system operates, what to do if in case of emergency, made sure I was set up on the app
Panel rating: 5/5
Inverter rating: 4/5
01 January 2024
Excellent service from Lenergy
We are very happy with the service provided. The installlers arrived promptly on the date booked and work efficiently throughout the day to complete the installation. They tidied up everything on completion and provided an explanation of how the system worked and how to download and use the app in our phones.05 December 2023
Helpful staff.
I found everyone at Lenergy very helpful in all respects.The installation was carried out in one day and the system is working well.
I like the application on my phone that let's me know what power is being generated.
14 November 2023
Professional Company
Sales process without any problem - all requests quickly respondedInstallation was as advised - prompt and commissioned professionally
Panel rating: 5/5
Inverter rating: 5/5
09 November 2023
Fantastic installer
The guys and girls from lenergy made the whole process super easy. From quote to install it couldn’t have been easier. Super happyPanel rating: 5/5
Inverter rating: 5/5
09 November 2023
Fast, efficient and thorough
The team did a fantastic job right from the sales experience to the installation. I highly recommend them.27 October 2023
Very Happy
The quoting system was excellent, the sales person was very good explaining the process, systems, and prices.The install went smoothly and the installers were polite, tidy and punctual. They also assisted me to install the app on my phone and made sure I understood how everything worked.
The paperwork to install a smart meter and connect to the grid has been submitted and I have a date for the technician to do the work.
I am very pleased with the process and my system.
I have also received a call from the sales person to make sure everything is okay.
09 September 2023
Professional!
The team at Lenergy were very professional from the get go. They were proactive in trying to get a system within my budget, they're responsive in communications and installation day went smoothly. Happy to recommendInverter rating: 5/5
04 September 2023
Lenergy a great Solar system - Supply & Install
Matthew inspected the site, walked us through the systems available, understood our requirements / integration and accurately quoted a correctly sized system complete system upfront.Then Fozzy & crew did an amazing job with the installation & commissioning of our Solar system.
Lenergy took care of everything including the grid connection.
Many thanks Lino & Jill
Panel rating: 5/5
Inverter rating: 5/5
15 July 2023
Great Customer service
I received three quotes when I went online through Solar Quotes. All three were punctual in contacting me and professional in the manner in which they formulated their quotes. It was really a toss up with whom I chose. I am confident any of the three would have been a good choice.In the end I went with Lenergy due to the fine detail in their quote including how they placed the panels on the roof, the placement of the inverter and the ability to add on later.
What I will highlight is that I did get a quote from a company that regularly advertises on TV. It was approximately half the price of the quotes from Solar Quotes. However, they quoted without looking at the plans of my house and with no details from me. On that basis I had no confidence that I would get a quality system and workmanship nor would the price be kept and would there be after sales service. I had been down that path previously. By contrast the quotes from Solar Quotes were all similar in detail and price.
I am very happy with getting my solar through Solar Quotes and Leenergy.
Inverter rating: 5/5
05 July 2023
Lenergy 100% recommend
Everything from the start to finish was very professional. Staff were all well mannered and approachable. Clean and efficient. Recommend them 100 %. Thanks LenergyInverter rating: 5/5
Easy as...
The while process was easy as, especially starting here with SolarQuotes. U had 3 excellent quotes with fantastic products, just came down to availability and price...