Koolec

Koolec Reviews

5.0

Based on 2 ratings

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About

Koolec Solar & Electrical, based out of Brunswick East are your Solar & Battery experts.

We focus on site specific systems & tailor the requirements of each customer in accordance with their needs and budget.

We pride ourselves on being a premium solar installer. We only work with trusted brands such as Fronius, Tesla, Goodwe, Jinko, Longi and REC.

What set us apart from the rest:

·       We do not use subcontractors. Our electricians not only have experience in solar but have over 15 years experience in domestic electrical which has taught us the value of a flawless finish. We want your roof to look as beautiful as your kitchen.

·       Being a small business, every one of our installs has the business owner present, knowing that every piece of the process no matter how  small will be done to A grade standard.

·       No quotes without a site specific visit. This gives us a true understanding of the capabilities of your property (and no nasty surprises on the day of install)

We pride ourselves on our customer focused approach.

 

Reviewers report paying: $4,584 - $12,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Inverter brands currently installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Koolec Reviews (2)

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Average Scores

5.0/5

Value for money

5.0/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 2
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

A Dream Installation That Came True

The Sales/Quoting Process was exceptional. Jamin from Koolec visited the site and assessed our requirements in detail. Subsequently we were presented with a written proposal that included a video presentation of two options. This enabled us to assess just what each option offered, the brands to be used which I had already indicated as my preferences, and the cost. From this information, and a few queries back to Jamin, it was very easy to assess each proposal and make a choice. We did, and installation was scheduled very easily and promptly.

Installation commenced on time. Unfortunately Jamin had to deal with staff illness during the install but this only showed the caliber of the company as the installation continued on and was only slightly impacted timewise which was no problem for us. Jamin's attitude, politeness and tidiness throughout was exemplary.

On completion, the system, which included a charge point for our new EV (electric vehicle), was connected to the grid and we were shown how to use appropriate the software.

In summary, this was an installation that was not expected at this time and my initial research seem to indicate a somewhat "scary" road ahead. However, the Solar Quotes guide which brought us to Koolec ended up being "A dream installation that actually came true".

Panel rating: 5/5
Inverter rating: 5/5
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Great service and follow up

Koolec installed our panels in May and we could not be happier. Great service, from the quote right through to install and follow up.
They worked so has to get everything done in 2 days with minimal disruption to the household.
Jamin followed up with the energy provider and the connection was seamless.. his after care was great, checking everything was working and explains the system and app to us.
Would highly recommend ths very professional and hard working team.

Panel rating: 5/5
Inverter rating: 5/5
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