Koala Solar

Koala Solar Reviews

4.9

Based on 490 ratings

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About

Koala Solar is a local, family-run business based in sunny Perth, WA. Our installation team are CEC accredited solar installers – experienced electricians on a mission to help all West Australians achieve energy independence. Started in 2012 as Line Tech Energy, we became Koala Solar in 2015.

You’ll notice the systems we install are a little different: quality solar systems that include a 10-year workmanship warranty, aftercare support and maintenance. 

Koala Solar provides residential and commercial solar systems in Perth and the South West region, with a wide range of solar panels, inverters and batteries available to add value to your property. 
We are also Fronius Solutions Partner and Tesla Powerwall Certified Installers. 

Koala Solar is an Approved Retailer of the Clean Energy Council of Australia, and our inhouse installers are qualified and CEC certified electricians. We have completed thousands of solar panel installations in Perth and throughout Western Australia suburbs. When you engage our services, you can expect:

  • CEC Accredited inhouse Solar Installers - no sub-contractors!
  • Tier 1 Solar Panels
  • Free Quotes & Site Visits
  • 10-Year Workmanship Warranty
  • Aftercare Support & Maintenance

Reviewers report paying: $3,390 - $7,400 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Koala Solar Reviews (22)

Show Most Recent reviews from All time  across Australia

Average Scores

4.8/5

Value for money

4.9/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 17
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

An incentive was offered by Koala Solar for this review. Learn more here.

Excellent experience with koala solar

This week koala solar installed our new solar system and we couldn’t be happier!

From the moment we first contacted koala solar and asked them to come out to look at our roof structure and discuss positioning of the battery and inverter, which they did (something that other installers either won’t do or winge about doing!) through to the actual day of installation, we were impressed! Nothing was too difficult and the team worked professionally and courteously and left our house clean and tidy.
We both love the app that goes with the installation and being able to watch a live data feed of how much power the panels are generating into our house, battery and grid.
Well done guys. A great local WA family run business. We would not hesitate recommending this company.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Quick install, great service from start to finish

The system was quickly installed (arrived 7am and left around 10am), they were on-time no problems and the guys communicated really well.
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Terrific Installation

The guys sorted out a very difficult high roof very expertly when other installers would not do our house which was three stories high. And very good workmanship all over in just four hours, Very efficient and customer orientated.
Inverter rating: 5/5
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"A-grade" quality Perth installer in every aspect from sales to installation

Quoting process: Took the time to listen and provide the information I needed to make a decision. Being an engineer I had a lot of questions. No pushiness, over specifying or over selling. In fact recommended I not used certain elements or components and the reason why.

Installation: Got me an early install day much to my delight. Installers were punctual, polite, informative, and tidy.

Customer Service: Took control of everything and made the job easy for me. Answered my ongoing questions right up to install. All grid connection and paperwork was taken care of.

Things I felt I needed to do prior: I ensured the roof tiles were cleaned prior ready to be covered by the panels. I ensured I had spare tiles on hand to deal with any breakages. I eradicated some wasp nests so the installers wouldn't be confronted on the day of install. I checked for any potential shadowing that might occur where the panels were planned to go. Found a TV antenna that might potentially cause shadowing, but that was not problem, the installed adapted in ensured the positioning took those issues into account.
Panel rating: 5/5
Inverter rating: 5/5
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Professional installation

Very informative and efficient in the sales and application process.
Arrived on time on the day of installation, and explained everything I needed to know about the system. Area they were working in left spotless before leaving.
Panel rating: 4/5
Inverter rating: 4/5
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All round impressive installation

Punctual, efficient, knowledgeable and cleaned up after installation was complete.
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Great result, very professional, would happily use them again.

Great work by a very professional team of installers, would happily use them again.
Communication was spot on, very hot day, did a great job.
Panel rating: 5/5
Inverter rating: 5/5
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Amazing Team

I came across Koala Solar when doing research on Solarquotes.com.au. From first interaction to the whole process of installation was amazing.

Stuart and the team rocked up at 7am as promised. Throughout the installation process, Stu kept me in the loop. The site was left with no mess at all.

Happy to recommend Koala Solar for your solar and battery installation. The team are amazing.
Panel rating: 5/5
Battery rating: 5/5
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An incentive was offered by Koala Solar for this review. Learn more here.

Extremely professional

Very professional sales team, great communication and non pushy sales with competitive pricing,
Installation was done quick and very happy with the quality of the workmanship.
Panel rating: 5/5
Inverter rating: 5/5
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Fast, efficient and great communicators

From start to finish, Koala Solar were ahead of the compeition. In particular was the way in which they communicated. I must apologiese for the number of emails, messages and calls I made, but Adam put me at ease with each question I fired over.
On the day of the install, they were solid, courtious and done quicker than I expected. I am now watching our usage on the app and loving every second.
I look forward to engaging them again once we buy and EV and need a charger installed.
Inverter rating: 5/5
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Very efficient, friendly and competent team.

Received a phone call the same day I was referred by Solarquotes. Sean listened to my needs and submitted two formal quotation the same day. Their price was very competitive and they follow a simple "sign a contract commitment" with full payment on job completion. Bree kept me informed on progress and did all the liaison with the energy suppliers. The installation team arrived on the date agreed 6 weeks before and was very professional and efficient. I am a very satisfied customer.
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Wonderful Team

Great team of people at Koala, provided lots of information to me. They made the process super easy and convenient. Great to work with!
Panel rating: 5/5
Inverter rating: 5/5
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Efficient and Effective

Received quote within a few days and installation was booked within 2 weeks.

Installers were very professional, arrived on time and left a clean and tidy site. Solar was working same day as installation.
Panel rating: 5/5
Inverter rating: 5/5
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Fantastic Perth-based installed...highly recommended!

The guys from Koala Solar arrived promptly and on time, were very friendly to deal with, were very helpful explaining everything (I had a few stupid questions!), were tidy and super efficient and finished the entire install of the 15 JA panels, Fronius inverter and a Tesla EV charger in under 3 hours.

They even swept up the garage for me...bonus!!

Koala Solar are a fantastic company to get your solar through in Perth...highly recommended :)
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An incentive was offered by Koala Solar for this review. Learn more here.

Great customer service

After researching and getting a few quotes. I decided to go with this family business and was told the owner Stuart will install the solar panel. From the start to finished Koala was very easy to deal with, no pushy sale tactics and showed up on time. Stuart and his team were very polite and professional, gave me a run down on operation of the system. Highly recommended.
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An incentive was offered by Koala Solar for this review. Learn more here.

Friendly and professional. A pleasure to deal with

The quote was very competitive. Customer service personnel were responsive. Very happy with the service and all communication with them.

-Extremely punctual, came at exactly 7:00am
-Panels and inverter cleanly installed
-Start to finish took under 3 hours and they left before 10:00am
-Polite, professional, and answered any questions on the day
-Helped me setup the monitoring app
-They handled all necessary approvals with the electricity retailer

General tips for future solar customers:
-Advise your neighbours there will be hammering/drilling on the day
-Remember to get spare roof tiles before the installation day
-The power is disconnected for approx.15mins during the install window, for switchboard wiring
-They need access to your roof space to place a mandatory warning sign advising of live wires
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An incentive was offered by Koala Solar for this review. Learn more here.

Quick and professional install

No hassle quote from the team, quick chat on the phone with Sean who sent through a couple of quotes with a few different options. No pressure tactics and were happy to answer any questions I had. About a week later I accepted a quote and the team were very quick to start the process with Western Power. Solar was installed today just over two weeks wait. Installation went very smoothly and was given a clear rundown of the app and shutdown procedure of the inverter.
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Koala Solar

Great customer service from being to end, professional punctual installation and help from installers to organise grid connections and app, and explain how meter works.
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An incentive was offered by Koala Solar for this review. Learn more here.

Great installation

Process was really easy. Didn’t need a deposit. They were punctual and tidy, easy to work with.
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Amazing customer service

The process of getting quotes for the house was so simple and easy. The customer service was brilliant and took care of everything and I didn’t have to do a thing.

The installation was easy and done within about 4 hours and everything was hooked up without an issue.
Inverter rating: 5/5
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An incentive was offered by Koala Solar for this review. Learn more here.

Great to Deal With

Koala Solar have been really easy to deal with throughout the process, right across their sales, admin and installers.
They were really flexible when I had to change the scheduled install dates a couple of times, and have been really friendly and helpful at every stage.

The installation itself went really smoothly, and the guys did a good job making everything look very neat and tidy.

So far, I'm really happy with the solar system that's been delivered.
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An incentive was offered by Koala Solar for this review. Learn more here.

Great Investment

Peace of mind from start to finish. Quotation process no pressure. Installation clean and proficient. Provided advice as to where best to locate the panels plus the inverter. After sales first class.
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