KIK Electrics Pty Ltd

KIK Electrics Pty Ltd Reviews

4.9

Based on 45 ratings
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About

KIK Electrics is a dedicated team with over 15 years of experience in the solar industry. Fueled by our passion for renewable energy, we are certified A-Grade electricians and accredited by the Clean Energy Council (CEC), ensuring that your solar system meets the highest safety and technical standards.

From your initial call to installation and beyond, we're here for you every step of the way. Our friendly and reliable team, backed by extensive expertise, takes pride in providing a professional and knowledgeable service that you can trust.

Investing in solar power is a significant decision, and our 15+ years of experience allow us to offer invaluable insights and guidance tailored to your specific needs. We understand the importance of creating a greener future while enjoying the financial benefits.

Join us at KIK Electrics in harnessing the power of the sun for a sustainable tomorrow. Contact us today and let our experienced team empower you to make a positive change with renewable energy.

Reviewers report paying: $4,859 - $4,900 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

Battery brands previously installed

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KIK Electrics Pty Ltd Reviews (45)

Show Most Recent reviews from All time

Average Scores

4.8/5

Value for money

4.8/5

Quality of System

4.9/5

Installation

4.9/5

Customer Service

  • 5 star 35
  • 4 star 10
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Hassle-free solar installation and follow-up

Two installers recommended by SolarQuotes were very punctual and close on prices quoted (the third was very slow). However, I selected KIK electrics who were not on the list provided by SolarQuotes but were on their list of reviewed installers. KIK electrics consistently had high scores (4-5) from reviewers and, importantly, zero poor reviews. A poor review can be 'flushed away' by an adequate installer response, but otherwise they just sit there and contaminate a lot of otherwise good work.
One of two directors of KIK electrics, Justin, answered my phone call and was immediately on top of my requirements. Their quote was similar to the earlier two, and Justin made helpful suggestions about a modular BYD battery, and waiting to collect data from the Fronius inverter to see if we really needed to spend more on another module for the battery.
The installation team of four arrived at 8am on the appointed day and worked till 6pm in 30+ degrees to get the job completed. Justin arrived the next morning to set up the monitoring system and install a (free) range extender. Justin also organised all of the grid connection details and has been happy to answer a few follow-up queries.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Original Review on 14-10-2023:

A straightforward quoting experience and a professional installation.

KIK Electrics demonstrated to me that they valued the opportunity to quote for the contract and that they took pride in their work. Their communication was clear and they paid attention to my requirements during the installation process. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Philip: "Are you happy with the performance of your system so far?"

The Jinko panels and Sungrow inverter have been fine. As far as I'm aware they are performing as well now as when they were installed 10 months ago, so no complaints there.

I've just had a Zappi EV charge point installed which is able to charge my car exclusively from excess solar energy. I don't do a huge number of kilometers so I'd expect to be able to charge the car almost entirely free of charge from solar, with the occasional top up from the grid during winter.

Bring on V2G / V2H with bi-directional charging!
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It's Looking Good

KIK were very helpful during sales process and then when setting an installation date. It had to change once but they were quick to tell me and quick to offer me another daye not much later.
Installation team were very timely, friendly, professional and respectful of our home as they had to go through it a fair bit during the install. There were alternative sites for the inverter and they explained the pros and cons of each and let me make the decision. Explained the app clearly. Inspector gave it a tick a few days later. They were good with then organising the grid connection.
So far so good operationally as we head into autumn/winter.
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Very Straightforward to Deal With

Competitive quote and answered my questions pre purchase. Installation team led by Dante were easy to work with. Questions over where the inverter would go which they went through with me as their thinking progressed. They gave me a couple of options, explained plusses and minuses and allowed me to decide. They had to go through the house often during the install but were always careful. Gave me a good run over with the app for the inverter and job was done.
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An incentive was offered by KIK Electrics Pty Ltd for this review. Learn more here.

Excellent, precise, knowledgeable, punctual.

The quoting process was easy to follow. KIK Electrics staff clearly explained the reasons for their suggested layout for maximum solar production as my roof has many profiles. The process to obtain rebate approvals was made easier with clear advice and instructions provided by KIK Electrics staff. Confirmation of installation day and time was confirmed prior to the date. On the day their installation team used an app to show real time travel/arrival. The team of 3 were friendly, polite and tidy. I was involved in the discussion of where to place the inverter in my garage for the least intrusiveness. They answered my 'first timer' questions without hesitation. When they needed to turn off the power I was alerted well beforehand. Once connected the SolarEdge inverter and the app to access my solar power data was explained. The workspace was cleared and all packaging taken away. Installation was on a Wednesday. The following Monday was inspection day and turn on day. Connection for feedback to the grid is currently being organised through KIK Electrics. Full service from start to finish. I found all the staff to be professional, knowledgeable and friendly.
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KIK Electrics

KIK electrics were great from start to finish the process of quoting, fitting the panels and connecting to the retailer was made very easy. The guys that came to do the installation were great as well, on time cleaned up after and explained everything, also they helped with the downloading of the App & how it worked. would recommend KIK Electrics
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An incentive was offered by KIK Electrics Pty Ltd for this review. Learn more here.

Great company, good experience

Dennis came out in person to talk me through the different options and the extra work needed. The quote was very reasonable, and everyone was very easy to work with and made the whole process straight forward. Justin was great with checking the switch box upgrade needed and the installation itself, and the inspection was done and my solar system switched on quickly.

This could be a complicated process with all the different approvals and so on, but KIK Electrics made everything straight forward and no hitches.
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Original Review on 30-03-2023:

Fantastic process

After being directed towards KIK Electrics, l was very impressed by the quality and systems understanding of the sales person and the ease of the quoting process. The installation process went very smoothly; it did take a little longer for my site given the complexity in the number of roof angles. However the installers were all very polite and willing to answer any queries that l had. Overall l was very impressed with the service from KIK Electrics and have already recommended them to friends. Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

10 months later we asked Marshall: "Are you happy with the performance of your system so far?"

I am very happy with the system overall and do actively discuss with friends and family the benefits that its bringing.
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An incentive was offered by KIK Electrics Pty Ltd for this review. Learn more here.

You will not go wrong with Kik Electrics!!

We just wanted to share our amazing experience of having a battery installed to our solar panel system. We opted for a Sonnen battery.

It has been some weeks since the team completed the battery install, and well, what can we say about the experience? Go for it! We are not regretting our decision!

Throughout the entire process, Kik Electrics, and the very supportive Justin Raymond, were great! Justin provided us with the full information and knowledge that we required to gain the most from installing a battery/backup system. He also coped very well with all of our questions!! Justin was also very supportive regarding the application to the then relevant Victorian rebate scheme. The installation team were diligent, informative, and completed the install with minimal disruption. They provided post fitting knowledge on how to operate the system to maximize the efficiency with our expected use. They were efficient and friendly and really did tidy up, and left our place spotless.

If anyone out there is looking for a competent, capable, informative, and supportive team, you will not go wrong with Kik Electrics!!
Inverter rating: 5/5
Battery rating: 5/5
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Exceptional Customer Service & Installation

I recommend KIK Electrics to everyone for the Exceptional Customer Service that I received, from the Salesperson through to the installers. When I was contacted by KIK Electrics following my referral through Solar Quotes, the Salesperson was very responsive, answered all my questions and helped me understand the process and installation. I followed this up with some calls to discuss further items and the Salesperson sent an installer out to answer some installation questions - This additional service was above and beyond.
On the day of install - the guys were fantastic and explained & checked things with me throughout and cleaned up beautifully. The behind-the-scenes connection process has also gone very smoothly.
Thanks, KIK Electrics.
Panel rating: 5/5
Inverter rating: 5/5
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An incentive was offered by KIK Electrics Pty Ltd for this review. Learn more here.

Installation of solar panels on private house

I chose KIK electrics to do the installation after the representative came to my home and gave a very thorough and informative briefing including size and method of installation, expected performance and realistic estimate of the benefits. He also informed me that KIK would take care of all rebate applications and approvals. The resulting estimate of cost to me was acceptable. On the agreed date for the installation the crew arrived on time and completed the installation by lunchtime. The system was demonstrated to be operational and the appropriate App was installed on my phone. The system has to be approved by a government inspector before being finally switched on and connected to the grid. This is supposed to happen within10 days. Now 6 days and counting!
The Kik electric crew were efficient, pleasant and helpful at all times as were the staff contacted by Email. Thank you KIK electric.
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Possibly the best experience I've ever had with tradies!

I love good service and I love a deal, which offers good value for money: with KIK Electrics I got both. I am so happy.

The system design and sales process was smooth and responsive to my needs. Justin visited the premises and discussed all options with easy-to-understand explanations of the technical design, pros and cons etc. At no time did I feel pressured and I just felt he understood my concerns etc and I trusted his expertise.

The installers came on time, completed the job when they said they would and were a delight to have working on my home. The tidy-up after the job was thorough and had it not been for the brand-new PV system I would not have known they had been here all-day.

The following morning I had a call from the sales person to make sure I was happy with the installation: I'm delighted!
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Professional neat installation

Josh and his team from KIK electrics did a fantastic job installing my solar system, they are extremely professional, easy to deal with, and kept me informed throughout the quoting and installation process, they have done a very neat quality job, all done in 1 day, I recommend them.
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Best electricians around by far!

I had the pleasure of dealing with the team at KIK Electrics to purchase and install my solar and battery system. I could not be happier with the product and the service KIK provided every step of the way and left my review previously about those experiences.

I believe the true test of exceptional customer service is the after care I receive. I recently had a very small issue with the inverter that needed attention. I emailed the director Justin Raymond about the issue and he was on the phone to me within the hour to remedy the problem. Justin quickly diagnosed the issue, sourced the part from the supplier under warranty and arranged to come out personally to replace it. He spent all the time he needed to ensure the system was fully operational.

Justin is a master of his craft and provides a level of service to know that I'm in good hands with Justin and his team at KIK Electrics.

I would not hesitate to recommend them to anyone for not just solar, but any electrical work. Well done!
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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An incentive was offered by KIK Electrics Pty Ltd for this review. Learn more here.

Quick efficient service

Quick and comprehensive communication from my initial query to the final bill.
Answered all my initial questions, without making me feel like an idiot.
The installation was quick and efficient.
The installer and his team were pleasant and tidy and cleaned up after they were done.
All the paperwork and admin side of things was handled smoothly.
I am up and running with my solar power and very pleased with the result.
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An incentive was offered by KIK Electrics Pty Ltd for this review. Learn more here.

Best Installer

The quote we received was competitively priced and was well put together with descriptions of the components and it included images of the panel layout on our building.
The installers turned up on time and were very efficient and professional and they did a neat and tidy job. There were no scraps or rubbish left after the installation which I was really impressed with.
Everything was organised for us and the few things that we needed to do to were easy.
Overall I'm really happy with the work and I would use KIK Electrics again.
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Great job

Excellent installation very tidy and neat also very helpful tradesman.
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Great service

From quote to installation everything ran very smoothly. The installers were punctual polite and very efficient. I have just had the inspection completed and the system is on today.
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Good components - Initially low on performance, but has been resolved

I purchased a 10kw system that originally was not performing as well as the proposal suggested it would, Solar analytics also suggests that the system is under performing.

I was getting partial winter shading from a pergola roof and neighbors trees. Had to spend extra on a couple of optimisers but not sure how well they are working.

After the install I wondered if they might have been better putting some panels on the west side rather than in partial shade.

Since contacting Kik Electrics they have come out to site to relocate the panels experiencing shading and moved them to the west side, at no cost to me. I appreciated that they were keen to resolve the issues and make it right. They do care about after sales support.
Panel rating: 4/5
Inverter rating: 3/5
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KIK made it simple to make the decision

KIK service was excellent, good price, efficient and pleasant re my queries. Install was very professional. It was a difficult instal as my switchboard is upstairs (one co had fled!). Staff pleasant. Number of panels was reduced on the due to shadowing from the number of heating/aircon equipment and the explation was clear and easy to understand.

Cleanliness, pleasant installers.
Now I just wait for the approval and turn on
Panel rating: 5/5

Supplier Reply:

Hey Jan, we greatly appreciate your kind feedback! It's wonderful to hear that you had an excellent experience with KIK service. Our team aims to provide efficient, professional installations with clear explanations. I'm sure the inspector will be there in no time and have your new solar system turned on. Enjoy!
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Beautiful installation

KIK electrics process for quoting was made easy by the sales teams being able to answer all of our questions and then some. The installation was made so easy, the installers were on time, tidy and polite, with any and all questions answered with easy. They really made the process easy to follow and understand.

Supplier Reply:

Thank you for your kind words Ingrid. We're thrilled that our sales and installation teams made your experience with KIK Electrics so seamless and enjoyable.
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Very professional company throughout the entire process

KIK Electrics details were provided via SolarQuotes (1 of 3) and from the very beginning promptly contacted me to arrange an apponitment. All questions about the quote were explained including a realistic assement of the payback. What is most notable is that all information provided about the appoinments from the initial meeting, to the installation day all happened exactly as planned (Each appoinment was preceded by a reminder message). On the day of install all the work was completed on time, and even some minor changes were explained. Once the system was completed a quick lesson was provided on how to access the monitoring app.

A very professional company.

Supplier Reply:

Hey Toby,

We are glad to hear you have enjoyed your experience with Kik Electrics and that we made the process seamless. Enjoy your new solar system!
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Excellent installer, very helpful and friendly staffs

Sales/quoting process is at ease. Installation is going well very understandable, tidy and punctual. Customer service give a clear information and very helpful.
Inverter rating: 5/5

Supplier Reply:

Thank you for choosing us for your solar installation! We're delighted to hear that everything went smoothly. Enjoy the benefits of clean energy, and feel free to reach out if you need anything in the future.
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An incentive was offered by KIK Electrics Pty Ltd for this review. Learn more here.

Great service

Very happy with KIK Electrics - recommended them to two friends who have both gone ahead with installations.
Inverter rating: 5/5

Supplier Reply:

Hey Tracey,

Thanks for the feed back and the recommendations! Enjoy the benefits of your solar system.
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Professional installers with excellent service

I cannot thank KIK electrics enough. Justin talked my finance and I through the whole process and educated us on how solar works and the benefits of solar on our property. The quality of products they use are also no comparison as most companies sell the dream but don't follow thought with quality inverters and panels. KIK electric delivered with the goods (literally). The installers Deon and Dirk were excellent and extremely professional. They rocked up on time and completed the job even when the weather turned grim. They cleaned up and went through the installation and thoroughly explained the next steps and what to expect. We couldnt be any happier with out new system and start reaping in the benefits. Thanks KIK electrics!

Supplier Reply:

Thank you for your feedback! We're thrilled that Justin guided you through the process and educated you about solar benefits. Our commitment to quality shines through our products, and Deon and Dirk's professionalism during the installation was exceptional. Enjoy the benefits of your new system!
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KIK were very helpful and understanding throughout quoting, installation, after sales service.

The process of quoting was made as easy as possible by answering my many questions with practical reponses that explained things in a way we could understand.
The installation team were both polite and respect full. they even vacuumed the grass of the aluminium filings.
After installation service has been great. KIK team have helped whenever asked.
Inverter rating: 5/5

Supplier Reply:

Thank you for your fantastic review, Robert! We're glad our team made the quoting process easy and provided practical responses. The polite installation team and great after-service reflect our commitment to customer satisfaction. We appreciate your feedback!
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An incentive was offered by KIK Electrics Pty Ltd for this review. Learn more here.

Fantastic workmanship!

From the initial enquiry right down to how to install and use the solar app on my device, KIK Electrics were incredibly professional. Dennis was knowledgeable over the phone and provided me with an initial quote right on the spot and answered any and all questions I had. He was very patient with me as I looked over other options and checked in on me over the next week or so and was incredibly patient and professional. When I emailed him for clarifications and questions, he was open to discussing these with me. The installation process was easy and the installers were very professional in their work. They even replaced a broke tile or two while they were on the roof. My partner was home during this process and they took the time to show him how to use the app once it was up and running. After the inspection a week later, I called in a couple of times to ask questions and the team was very friendly and keen to continue to uphold the relationship and took time to answer the questions and queries I had. The team also took care of the relevant connections after the inspector's check.

Supplier Reply:

Thank you for your amazing feedback! We're thrilled that KIK Electrics provided you with a professional and friendly experience. From initial enquiry to installation, we're here to support you every step of the way. Enjoy your solar system!
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An incentive was offered by KIK Electrics Pty Ltd for this review. Learn more here.

Simple and easy

Sales consultant was very helpful in picking a suitable system, and responsive to my questions. Installation was quick and the team was friendly and explained the system and how to use the app. System was just activated so it's early days, but seeing it working on the app is awesome. Would recommend KIK to anyone thinking of getting Solar on their house.

Supplier Reply:

Thank you for your wonderful feedback! We're glad our sales consultant assisted you in choosing the right system and quick installation and friendly team made the process smooth. We're excited for your solar journey and appreciate the recommendation!
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An incentive was offered by KIK Electrics Pty Ltd for this review. Learn more here.

Great System

Every step of the way, KIK Electrics have been a pleasure to deal with. Their pricing competitive, the installation top notch and their after service fantastic. Even 6 months after the installation I was having a bit of trouble logging in to the app and they happily helped me sort out the issue. The best thing of all is since the installation and changing our retailer, we haven’t had to pay for electricity. I was so happy with their service that I recommended KIK to my dad and they installed new panels and an inverter for him too. Thanks KIK for a job well done.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thank you, Mick, for your amazing feedback! We're thrilled to have provided you with a pleasurable experience from start to finish. It's great to hear that our competitive pricing, top-notch installation, and fantastic after-service met your expectations. We're always here to help, and we're glad we could assist you with the app login issue. We're delighted that you've been enjoying the benefits of your solar installation and that you recommended us to your dad as well. We appreciate your trust in us and look forward to serving you and your family in the future.
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Highly recommend.

I had 4 quotes and it was easy choice Dennis was the most professional. Getting firm quote was just matter of few minutes on his tablet. I can say the same about team of installers professional and punctual. I have already recommended KIK electrics to my friends.

Supplier Reply:

Thanks for the positive feedback Paul! We glad to hear you were happy with our team!
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An incentive was offered by KIK Electrics Pty Ltd for this review. Learn more here.

Great Installer for a difficult Install.

My install was going to be a difficult one. Double story house with a steep 40 degree roof incline. The KIK team were able to provide a quote through to installation. I was not able able to get quotes from other installers and even being ghosted when they saw the difficulty in the job. But KIK Electrics came through and was able to provide me with a great solar system installed on my house. They were even able to work through the issues of finding a scaffold contractor for the job. I would recommend them to all my family and friends.

Supplier Reply:

Thank you, Roman, for your fantastic feedback! We're thrilled that our team successfully tackled the challenges of your difficult installation. We appreciate your recommendation to family and friends. Enjoy your great solar system!
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Fantastic installer and assist me on some details that I need

Sales quoting is fair,the installation goes smoothly and on time and they help organise the grid connection with my provider’s
Inverter rating: 5/5

Supplier Reply:

Thank you for your feedback Ernesto! We're glad you found our sales quoting fair and that the installation went smoothly and on time. We're always here to assist with the grid connection process.
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Great Installers

High Quality Solar install, Installers were onetime and did a nice clean install in the position I wanted the equipment installed
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thank you for your Robert! We're pleased to hear that you had a high-quality solar installation and the installers met your preferences.
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Amazing service

KIK were awesome right from the start. Initially I wanted a larger system but they talk me down into something that was more appropriate for our house. They guided us through the subsidy process and then installed the system promptly and professionally. Couldn’t be happier!

Supplier Reply:

Thank you, John-Paul, for your awesome feedback! We're delighted that KIK guided you to the right system and provided a prompt and professional installation. We're thrilled to have made you happy!
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Responsive and efficient Installer - Quote, design to install within a month

Anticipated more complex install due to complexity of my roof and available space
Kik's team didn't shy away from a more complex job with minor variation from original design on the day of the install

Was able to arrange for install within 1 months of getting a quote and installation work was completed in 1 day

Team was very punctual!

Overall cost was on the high side for the size of the system (5.3kw - 13 panels) but this is under the context of the more complex install (panels on 6 different roof sections) and also inverter with conditioners and integrated EV charger

Was expecting to have consumption monitoring and EV charging cable included with the initial quote but ended up costing an additional $690. Charger cable provided was also on the short side (4m instead of the 7.5m)

Generally, happy with Kik's team and would recommend to others
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Professional and friendly service

I can only repeat what has already been said by other reviewers. Friendly, helpful service from start to finish. Sales rep. was helpful, and installation was done within the timeframe stated.
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Very happy. Smoother process than I thought it would be.

The whole process was pretty streamlined. I didn't really understand the Solar Vic loan side to it but soon had that sorted. Grant was really helpful on the phone in the early quote and sales process. He took the time to explain the system and savings to me while I had the quote in front of me. The fact that their installers are all electricians swayed my choice in the end.
The installers were extremely professional, on time and tidy. Got the job done efficiently and worked as a team.
They were both ( David and Deon) very friendly and answered my questions. David even found a broken tile on my roof and replaced it for me with a spare one I had!
I would definitely recommend KIK Electrics.
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Very Happy

Very happy with the prompt, efficient and courteous service.
Looking forward to the benifits of out new system
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KIK Electrics

Highly recommended the KIK team, from customer service to technical advice right through to installation.
Everything was painless they handled everything and when they had finished cleaned up after themselves.
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KIK Solar

They were prompt, came to the house and took the time to explain what was needed and why. They were all much the same re quotes but KIK said they’d do it earlier than the others , and they did. Professional, competent guys came exactly when they said they would and did a good job as far as we can tell. No mess, very capable. Now we wait for much smaller bills. Inspection and turning it all on happened about ten days later .
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An absolute pleasure dealing with KIK Electrics

KIK made the whole process so easy from sales through to installation. They were happy to answer all our questions and adapt the system to meet our needs. It was a real pleasure to deal with them and would not hesitate to recommend them.
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Recommended installer

Was an easy process from start to finish. Good quote detail, thorough explanations and efficient installation.
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Very happy with the Kik team.

Very happy with my system design and implementation.
Panel rating: 5/5
Inverter rating: 5/5
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Nice people, even better price

Kik electric were very communicative and very timely. The installers were also very hard working
Panel rating: 5/5
Inverter rating: 5/5
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Sales consultant was amazing and explained all about the solar system. Installation staff was professional and done great job within the time frame.

Solar quotation was very smooth and professional answer all my questions regarding solar and after installation services and guarantee. Installation team done good job and organised grid connection and safety inspection.
Inverter rating: 4/5
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