JNT Electrical Reviews
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About
JNT Electrical are a family owned and operated business that pride themselves on designing and installing the best PV array solar system to suit your specific needs. We understand that solar is a long-term investment and that is why our reputation for high quality products and workmanship is what sets us apart from the rest. All of our installations meet and exceed Australian standards, ensuring you get maximum value, safety and power generation for the life time of your system and this is backed up by our ongoing maintenance and support.
With JNT Electrical being a Clean Energy Council accredited and registered solar installer you can be assured that the recommended system will be the right system to suit your lifestyle now and into the future and will be matched with high quality modules, inverters and mounting equipment built to stand the test of time. Our systems deliver the right renewable energy solution to give you the best possible return on your investment for many years to come.
Update Nov 1, 2023: Due to a business restructure JNT Electrical now operates under ABN 34 671 419 097. All JNT Electrical customers will be supported!
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The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
JNT Electrical Reviews (71)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 39
- 4 star 31
- 3 star 1
- 2 star 0
- 1 star 0
19 December 2024
29 October 2024
Dan is great to deal with
The quoting process was simple and straightforward, making it easy to understand the pricing and options available. The team was responsive and transparent, ensuring there were no surprises.The installer was polite and tidy, keeping the workspace clean throughout the process. They arrived on time and completed the installation efficiently, which demonstrated their professionalism and respect for the property.
Dan provided excellent customer service, answering every question thoroughly. He helped organize the necessary connections after the installation and took the time to explain how to use the new equipment, making sure we felt confident with the setup.
Panel rating: 5/5
Inverter rating: 5/5
17 July 2024
Exceeded my expectations
This was an installation on the roof of a unit, with much the same layout as a townhouse, each unit has it's own roof space, no units above or below.The sales and consultation process was excellent, Daniel came out and inspected the property, showed me the app and answered my questions.
The ordering process was excellent and the staff processed the order and update to my account and metre with Ergon for me.
The team inspect the site and plan the installation the day before, the team of arrived the next day bright and very early. After a long day, the system was fully operational and before long I had the app running on my phone and computer to monitor the output. The output exceeded my expectations, on the 2nd day it was a clear sunny day in the middle of July (Winter) when I expected the output to be good, but it topped out at 5Kws at lunch time which I would not have expected for mid winter, having had solar panels on my last home for many years.
The battery managed to power the unit all night without going flat, even running an AC in heating mode all night, since installation the unit has not used more than 1KWh of grid.
Panel rating: 5/5
Battery rating: 5/5
24 January 2024
Original Review on 30-03-2023:
Fantastic installer, walked through the whole process with me. Fast and painless.
Customer service was exceptional from quotes to install and follow up. Install team were professional and courteous.Team also helped organise everything including the grid connection.
10 months later we asked Stewart: "Are you happy with the performance of your system so far?"
The system has performed above expectations. Really happy.10 March 2023
Original Review on 12-05-2022:
Very happy solar owner
JNT Electrical were everything they promised to be - on time, polite and knowledgeable technicians, great and continuing communication, excellent product and I have the peace of mind to know I can always rely on them to come back and fix any problem. They even offered to replace broken tiles they did not break but found on the roof.10 months later we asked Peter: "Are you happy with the performance of your system so far?"
yes23 January 2023
Prompt service and overall good experience with them.
On time,polite and knowledgeable workers. Very helpful and willing to explain things. Prompt communication.Really gr8 interactions with them.
24 July 2022
Original Review on 14-12-2021:
Fantastic Customer Service & Value for Money
Laurie, who came to quote, was friendly and approachable. He was obviously knowledgeable and had no issue answering all of my questions. He ended up doing 5 quotes for me (different inverter/panel combinations - which involved different configurations of panels too) and nothing was ever a problem. The quote for the exact same system I had everyone quote on was over $600 cheaper. He took the time to explain what he saw as the pros and cons to each of the systems he quoted on also.Installation went smoothly. The team arrived on time and were finished an hour and a half earlier than they had predicted. They confirmed everything Laurie had discussed with me before beginning and on completion gave me a guided tour of everything and helped setup the monitoring from my phone. Laurie also popped in to ensure everything ran smoothly and to say thank you and Merry Christmas. He even gave me a bunch of flowers, which was a lovely touch.
All correspondence with JNT was prompt and professional.
7 months later we asked Shelley: "Are you happy with the performance of your system so far?"
Great system. Great performance.18 February 2022
Professional team
JNT where great from sales, administration and insulation then follow up.Easy to deal with great communication with custom, through to completion.
A big thank you.
24 January 2022
Overall satisfaction
Good value,quality installation, very good customer liaison tradespersons very tidy17 January 2022
Easy process to quote and order
It was easy dealing with Daniel (JNT in Gladstone), very quick with the quote and three sensible choices to pick from.Seamless process from picking date, install and invoicing.
The solar install was for an investment property.
19 November 2021
Original Review on 20-03-2021:
Professional service
Laurie was very professional, polite, explained the whole process during the quoting process. The installation was smooth and professional, the team was punctual, explained everything, worked efficiently and I’m very impressed with their professionalism. Highly recommend them and the solars are working beautifully ever since.8 months later we asked Orsolya: "Are you happy with the performance of your system so far?"
After almost a year of having solar system installed, I couldn't be happier: with the sunny months, our electricity bill went into credit already and we are still to hit summer. Thank you for all the information you have provided!16 November 2021
TOP NOTCH TEAM, very professional and friendly!
The consulting sales rep, Laurie, was thorough and clearly communicated their whole process so expectations were set. He then followed up from our meeting promptly with competitive pricing.The install team showed up right on time, was polite/tidy, and gave me a thorough install debrief.
So far, I've had a great customer service experience.
20 October 2021
First class sales and service
Many thanks to Laurie for the time spent explaining the system and the follow up after installation.The installers were on time, extremely polite, and left the place in a very clean tidy way.
Many thanks also to the team for their work installing, and also to Lochie for coming over to the house after installation to install the grid connection and app on my phone.
18 October 2021
Original Review on 14-02-2021:
Very easy
As planned and why does the the review need to be more than 10 words8 months later we asked Keith: "Are you happy with the performance of your system so far?"
East and West facing solar panels made winter performance very disappointing. However this is made up for during summer months.06 August 2021
A good company to do business with
The whole process with JNT Electrical was excellent, the quoting process was easy and spent time explaining the process. The installation was on time and tidied up after themselves. Laurie turned up during the installation with flowers for my wife, a very nice touch. The system has been operating for a few weeks now and everything is working fine.Inverter rating: 5/5
20 April 2021
Original Review on 17-08-2020:
Efficient local company
Very helpful sales, punctual, clean and pleasant installers.Great site Finn put us on the right road to understanding solar.
8 months later we asked Eileen: "Are you happy with the performance of your system so far?"
Really pleased with our solar system and the help that Solar Quotes gave to unravel the mine field of information that is out there.06 April 2021
Great service from quotation to install
Very knowledgeable sales person and did not push us into buying a big system we didn't need. Met our requirements to a T. Installers were fast, knowledgeable and very polite. Would recommend to anyone.Panel rating: 5/5
Inverter rating: 5/5
25 March 2021
Great Service
Sales process was simple as I knew what system I wanted and just needed to confirm pricing and availability. Very quick to arrange the system and install. Very impressed with the install process and workmanship quality. Connection was all arranged with Energy supplier. All in all, extremely happy with the service from start to finish. Added comfort of knowing there is local support should there be any issues later.Panel rating: 5/5
Inverter rating: 5/5
28 February 2021
Original Review on 29-06-2020:
Good customer service from initial phone call to final install
From the initial sales call to completion of the install the level of customer service was excellent information provided was clear, easy to understand and followed up om when required. The install was on time, efficient and proffesionaly carried out. The administration of the install was performed without a hitch, timing of different steps were communicated and proved to be spot on ( including connection to grid).Overall a good experience.
8 months later we asked John: "Are you happy with the performance of your system so far?"
The system has performed as expected.15 February 2021
Great customer service and good installers.
The quoting process went very smoothly, even though I made a few changes.The installers arrived when they said they would, did a good job and even cleaned up after them selves.
Great customer service and overall a very good experience.
14 February 2021
Great service
From the start the company made me feel as if I matter. They were professional and courteous, and everything was done on time.12 December 2020
JNT were super efficient. Great young installers. Very clean finish at my home. Can"t complain
The whole process with JNT was seamless. Very clean tradesmen28 September 2020
JNT, great to deal with, very professional and reliable.
The guys that carried out the install were very professional. The equipment installed was all to a very high standard and also cleaned up the mess once complete. I had a couple of minor issues with the smart meter and these were addressed promptly by Jason who turned up when he said he would. Can’t fault these guys and would highly recommend them to anyone wanting a solar PV system on the Gold Coast.Steve
Broadbeach Waters
Panel rating: 4/5
Inverter rating: 5/5
23 September 2020
Great service start to finish
Process made easy by the JNT team. Simply a good local business.16 September 2020
A Positive Experience!
A great experience- knowledgeable salesperson- no pressure!!!!!! Followed up and kept me informed throughout the process.Fantastic installation team- on time - friendly, helpful and professional - great attention to detail onsite.
Inverter rating: 5/5
12 September 2020
Great value for money
Great install.Did not receive any help with the App for the inverter which was not easy to connect with.
But all other aspects of the install were great
Inverter rating: 5/5
02 September 2020
Great professional service end to end.
Great professional service all the way through. A pleasure to deal with, and made the transition to solar very easy. Sales process was relaxed and unpressed.Laurie and Jason made everything very clear. Installers were slick and efficient. No broken tiles! Good communication and follow up. Happy to recommend.
Panel rating: 5/5
Inverter rating: 5/5
24 July 2020
Very professional installation
Went to grid today so will be waiting to see resultsSales and a genuine quote - excellent. Dan gave me all details and quote that was for install not an inflated one that covers deals with finance companies, which saved lots compared to “interest free†installers, watch out for this, offer cash and price drops drastically. Appreciated the honest upfront approach from Dan
Great install. Came out yesterday and scoped job (raining) turned up as scheduled today and gone by smoko leaving behind a very happy customer. Been in electrical install game for 50 years and would have these boys on my team anytime. Well done looks good
Now I can see why JNT was recommended.
20 July 2020
Highly recommend! Best value for money installer on the Gold Coast with amazing service & seamless installation.
After doing lots of research on the best inverter / solar panels and getting many quotes I finally decided upon getting JNT Electrical to do the install. For was for a number of reasons, they offered the best price, best (timely) customer service & agreed to do the job 3 months down the track (at my request) with no deposit required. Laurie, their Sales Rep is fantastic! Laurie ended up doing 3 different quotes for me (at my request) as I kept changing my mind (re panels/inverter & the number of panels I wanted). None of this was ever a problem for Laurie. He'd get the quote back to me later the same day or following morning. JNT organised all the change over paperwork for me, I didn't have to do anything with my energy provider or Energex in connecting to the grid, JNT did it all. Lachie (their wonderful technician/installer) even got up on the roof to do a precise measure up included in their quote (not many other techs who came out did this - go the same effort or time). Jason the owner of JNT was so helpful, friendly & professional. Nothing was too much trouble for him either. Jason & his team of four (4) showed up on time on the day of install, finished in a matter of hours, their team is efficient and hard working. Laurie the Sales Rep even showed up on the day to hand deliver me a bouquet of flowers to thank me for choosing JNT. By choosing JNT I ended up saving up to $1500 compared to other solar installers on the GC (for the same premium product). JNT are the best value for money on the Gold Coast. If you're looking to get solar quotes, start with JNT Electrical. I guarantee you'll get the best price (comparing apples for apples - premium inverter/panel products), the best service & peace of mind with their professionalism & any follow up questions you might have after installation. I can't fault these guys. Very happy I chose JNT.Panel rating: 5/5
Inverter rating: 5/5
17 July 2020
People of the Gold Coast.......look no further
Sales and quoting.....no nonsense. Told you what you needed to know and factored in a roof restoration for us with the ability to stage the installation of brackets and return to install the rest of the system when our roof was sealed.The guys were polite, punctual, tidy and good tradies.
The after sales service has been fantastic with all warranty, STC and registration docs emailed through.
The only thing I could fault was my choice of system components and even then, I have no issue.
A pleasure to deal with.
02 June 2020
Original Review on 14-10-2019:
Great installation
Jason and his colleague arrived on time. The panels were installed quickly and efficiently and it was explained clearly.8 months later we asked Janet: "Are you happy with the performance of your system so far?"
Yes my bills have been significantly lower.31 May 2020
Excellent job done
The boys from JNT Electrical did a great job. Nothing was a problem, everything was explained to us about the system and the job was left spotless. I would highly recommend them.Inverter rating: 4/5
29 April 2020
Good and friendly service throughout the whole quote and installation
Laurie visited my property and provided a verbal quote while at my property. This was confirmed in writing same day.Contract was discussed and no deposit required as early installation was agreed.
Jason, company owner, installed 6.6Kw system (5Kw inverter with 20x330Kw panels) on the agreed day in around 5 hours and I was impressed with Jason’s friendly while professional approach. Grid connection was arranged prior to installation as my existing system was being replaced.
Very pleased with process from start to finish. I’d recommend JNT to anyone considering solar.
Panel rating: 5/5
Inverter rating: 5/5
28 April 2020
Fantastic instillation. Great value.
Could not recommend more highly.Extremely professional and went the extra mile.
Very punctual and explained to me every aspect.
Panel rating: 5/5
Inverter rating: 5/5
07 April 2020
Highly recommended
The sales process was painless and informative.The installation was carried out within 3 weeks of quote acceptance.
The team of installers were polite , effective to and informative . We were amazed at how quickly the job was completed. The sales person arrived, during the installation, with a bunch of flowers. Nice touch.
The grid connection was organised by JNT.
17 March 2020
Original Review on 09-07-2019:
JNT proved to be a very good choice. They were very congenial while being 'upfront'. They provided thorough consultation and faultless administration and delivery. All this plus a personal touch. Most satisfied customers David and Sofahnya8 months later we asked David: "Are you happy with the performance of your system so far?"
Yes09 March 2020
Great company-Great service-Great installation
Price was an important factor in my choice as was service. In this instance with JNT, I had both and more. Although my solar system is yet to be commissioned , I had a couple of hiccups post installation occurring in the meter box. JNT were all over it providing exceptional and prompt attention ensuring the least amount of inconvenience even attending out of hours to remedy the problem. I will go as far as to say I have never received this quality of service from any other trade like I have with JNT. A young company with a young owner that is certainly going places. JNT provide the service that you should but don't receive from many other trades. Jason (owner) for his age (young), has acquired outstanding ethics combined with a passion and commitment in service that will ensure he will be around for a long time into the future. A Very Happy Customer.28 February 2020
Professional service.
the process of sales was professional, clear and no sales pressure.installation was done tidy and functional. the process was explained.
i was very happy with the whole deal and installation
Panel rating: 4/5
Inverter rating: 4/5
29 January 2020
Fantastic service. No fuss and got the job done!
The quote was offered and then executed in an efficient manner. The installation was very punctual and only took a few hours. The grid connection is pending but I understand JNT have set the wheels in motion for this.20 January 2020
Would Highly Recommend
Turned up on time, and did a great job. JNT Electrical were courteous, provided value for money, and answered all my questions. They were GREAT!05 December 2019
Great company
Great to deal with and it all went very smoothly30 August 2019
Original Review on 29-12-2018:
Excellent service and able to install second system in Brisbane in early January.8 months later we asked IAN: "Are you happy with the performance of your system so far?"
Excellent23 July 2019
22 July 2019
15 June 2019
Fantastic install and service
Very neat and tidy team and very polite and gave me a quality system at a very good price highly recommended15 June 2019
No More Power Bills!
Thank you so much Jason for installing our solar panels and battery system. We have gone from having high power bills to getting credits back from the supplier. I would recommend this company to anyone.07 June 2019
05 May 2019
30 April 2019
22 March 2019
JNT Electrical are a very professional organization, from start to finish!
Very professional and helpful
Dan at JNT Electrical was very helpful when explaining the various options for us, made it easy to understand the decision we were making.The installation went smoothly with them, they removed the old broken system and cleaned everything up.
Grid connection was easy and they stepped me through the use of monitoring app.
Inverter rating: 5/5