Invincible Energy - Company Review Notice Invincible Energy - Company Review Notice
Invincible Energy

Invincible Energy Reviews

4.0

Based on 8 ratings

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About

Invincible Energy is a Solar Power Installation company based in Dandenong and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes
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Panel brands previously installed

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Inverter brands previously installed

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The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Invincible Energy Reviews (8)

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Average Scores

3.9/5

Value for money

3.8/5

Quality of System

4.1/5

Installation

4.1/5

Customer Service

  • 5 star 1
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 1

Un-Invincible!

The system fit up was quick & by appearance done well. It was fitted up on March 6 & even today 12 April, I don’t know if it is connected to the grid. I had an Invincible employee perform some work on last Tuesday & I have not heard anything as yet. I was supposed to be provided with maintenance & warranty docs on Tuesday, I didn’t. I had trouble from the day it was fitted with signing off on the finance. What I was quoted as x $’s per week changed to monthly payments & exceeded what I agreed to. I was expected to sign a 20 page doc that had a lot of clauses that didn’t apply to what I signed off on in the installation agreement doc. They even sent communication to me threatening to send info to debt collectors!!! I never refused to sign off, I just wanted all ambiguity removed from what I was to sign.
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Quick responses getting quotes

I had an offer via PowerPal for a solar battery but thought it would be best to have two more quotes for comparison. I therefore asked SolarQuotes to contact two other solar installers. The two contacted me very quickly but their quotes were greater than PowerPal/Invincible Energy. I therefore told these two companies that I would be going with my original installer and that is what happened.
Invincible Energy were very friendly and not pushy in any way. The electrician installed the battery within 4 hours but had to leave it turned off until an inspector checked things out. Unfortunately this inspector did not know that there was an enclosed fuse switch and did not turn this on. The unit was therefore not working and I had to eventually request the electrician to come back onsite. He actually rang me and told me where the "hidden" fuse switch was located. As soon as I turned that on the unit was fully operational.

Battery rating: 4/5
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Good installer

Sales person was more informative with least pressure for sale..
Offered better explanation without confusing details....
Offered payment options as well.

Inverter rating: 4/5
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Efficient installer

The solar quote was quick and the salesperson was willing to adjust the quote according to my needs.
The installation was also quick- there was a team of four/five people.
Customer service is ok but not the greatest as my application is on hold right now due to new requirements that was effective as of 1/10/22. I called the office five days after I received the email from united energy and I was told that everything went smoothly. I had to forward the email to the office but haven’t heard anything from them yet.
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Straight forward and professional

They sent a sales person who provided good information and options for us. They also not harrased us to make a decision, knowing that we were asking for quotes from others.
Once we made a decision, the process was very simple and straightforward. The installation was organised within 2 days of signing the contract agreement. They're ontime and professional inspite of the cold weather. They communicated everything from the installation plan to the after. Our solar was active 2 weeks after installation. All done with limited hassle.
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Excellent experience from start to finish.

I dealt with Roger from invincible for my installation and have now referred to family members as I found their willingness to help and provide the best solution for our needs as their primary focus. The entire team has been extremely professional and the only glitch I experienced was some Wi Fi drop out at the inverter end due to the distance to my main modem. But Invincible also helped with this to ensure I was happy. Highly recommend Roger and the team.
Panel rating: 5/5
Inverter rating: 4/5
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Seamless installers, very professional

Sale was straight to the point outlined all the costs involved, I didn't have to do anything. The installers where very professional and polite, great customer service all round.
Inverter rating: 5/5
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Fantastic from start to finish.

Fair dinkum service and value, going beyond the extra mile! I had many quotes for same products and conditions, out of pocket was minimal compared to average quote of $2000. Person to speak to is Adam. He is the one I dealt with.
Thank you for your service in trying to find the best deal
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