In Series Electrical and Solar Pty Ltd Reviews
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About
With over 10 years solar experience, In Series specialize in renewable and sustainable energy solutions. Their experienced in-house installation team prides themelves in delivering quality and cost effective solutions tailored to meet customers individual needs. Notable installs include a 100KW installation on the Panorama hotel and a 80KW system on the Launceston Health Hub. Their loyal, friendly aftersales service is what sets them apart from the competition.
Reviewers report paying: $11,907 - $15,216 for depending on hardware choice and installation difficulty ( how is this calculated? )
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The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
In Series Electrical and Solar Pty Ltd Reviews (32)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 20
- 4 star 12
- 3 star 0
- 2 star 0
- 1 star 0
20 November 2024
12 November 2024
Good 1st conversation explaining what would be best for us
Quoting service excellentInstallation a little hiccup as they had wrong colour panels, but only 3 week delay to put on
Install went fine
How it works for us we obviously won’t know until over 12 months at least but can only go on what they recommend as they know more about Solar than us
04 November 2024
Good install.
Good service by company. From sales, quote and install. No issues to datePanel rating: 4/5
Inverter rating: 4/5
11 October 2024
Great communication and informative
All involved were efficient, tidy and punctual. Everything was explained clearly and connection was completed.Panel rating: 5/5
Inverter rating: 5/5
15 September 2024
Great service from In Series!
Des was excellent to deal with, providing knowledgeable and prompt advice throughout the quoting process. The installers were great - prompt, friendly and did a great job despite poor weather.The price was cheaper than a similar system from another installer, and appears relatively consistent with local pricing (dearer than mainland I believe, but good value).
So far very satisfied with the service and performance of the system we have got, wish we'd done it years ago.
13kw of panels with 10kw inverter appears to have been a good decision so far.
12 August 2024
Quick and efficient installation
Very happy with the service and quality of products supplied.31 May 2024
Very Professional
Good job. Quick install. Good clean up and instruction on how to use16 April 2024
Original Review on 21-06-2023:
Perfect service
Bill came to discuss quotes and spent an hour at my home. He was so friendly and helpful. Didn't over quote me for example, a partial upgrade to meter box was required yet other places told me a full upgrade was required at double the price. They ensured panels were placed to get max benefit unlike other places I got quotes from. It included a hot water timer for free. They also had a lot of panels or inverters to choose from to suit your needs and budget, unlike other places.The communication was excellent and the boys that did the job were great. On time, and job done in 5 hours. Answered any questions and emailed to ensure I was happy with the installation.
Highly recommended.
10 months later we asked Elle : "Are you happy with the performance of your system so far?"
The system is working well and has produced as intended, if not better than what the proposal estimated.05 April 2024
Good value & service
In Series Electrical contacted us within 48hrs, and were the only ones who contacted us in the first 2 weeks, from the 3 companies chosen by Solarquotes.We were very pleased with the deal offered, and the salesman was friendly, and down to earth.
The installers were friendly and polite, turned up on time, tidied up after themselves, and we were given a rundown of the operation of the system and inverter once it was all operational.
We are very happy with every aspect of our installation.
27 March 2024
Hadspen Home Owner
Very happy from site visit, sharing of information & education, quote, time line, communication, installation & follow up.
11 September 2023
Thoroughly recommended
The installer was prompt, the discussion on our needs was thorough and frank, the pricing was good and fare and what was promised was supplied. Very happy with the professional level of service.04 September 2023
Fantastic Service from start to finish!
In series were the first to respond to my Solar Quotes enquiry. I received a phone call with a very friendly and knowledgeable representative. The process from the start was informative, personalised and financing seamless. We are now up and running with a Solar Edge system and I am extremely happy with the system everything that was discussed was delivered, on before time and on budget.Panel rating: 5/5
29 July 2023
InSeries are great!
InSeries gave detailed quotes in a timely manner. The salesperson listened to our needs. They handled everything. Installation was completed seamlessly. So very happy with the whole process. This company is great!13 June 2023
Original Review on 16-08-2022:
Good company to deal with
Bill the person giving quote gave us a detailed quote and sat with us to talk through what was involved. Installation was about 4 weeks after accepting quote and on day of installation the 3 workers were very friendly and efficient. They were mindful of making a mess after rain They have notified our electricity provider of installation and we are waiting on them for final process.Overall I would recommend In Series for any solar panel installation. Great job.
10 months later we asked Kevin : "Are you happy with the performance of your system so far?"
We have been very happy with our solar system. Have paid very minimal power until now but winter is here so expect to pay more31 May 2023
Great job done!
Easy to deal with face to face sales/quoting processesExcellent customer service and communication processes
Installation was timely as scheduled, efficient and tidy. Neat job on roof.
Also efficient follow up, they advised power supplier of requirement for grid connection, no worry for us
12 May 2023
Beautiful Installation.
Representative was punctual to quote on work.Quote was sent promptly and was detailed.
Representative replied promptly to any queries I had.
Tradesmen arrived on time and went about their work promptly.
Tradesmen were polite and asked me for any information they needed.
All rubbish related to the job was cleaned up thoroughly.
The electrician helped me download the app to my phone.
The company has filled in all of the required paperwork.
Because I already had a small solar system the new system was able to connect to the grid and they have forwarded the request to connect to tariff 93 to Tas Networks.
18 March 2023
Great service by In Series solar
From enquiry to installation, the processhas been easy and gone through without a hitch. Great communication throughout
Highly recommend.
Inverter rating: 5/5
15 October 2022
Original Review on 15-11-2021:
Excellent knowledge & advice about solar systems.
Warm, friendly & helpful sales team with a quote than came later the same day.Installation team were very professional going about their tasks, very polite & knowledgeable
about any questions I had at various times. After the install was completed, they organised
the grid connection & explained the operation of the inverter, hot water timer and monitor system.
11 months later we asked Andy: "Are you happy with the performance of your system so far?"
System has performed superbly over the last twelve months. Already saved me well over $1000 on my electric bills.Only had one minor problem, the monthly report from Solar Analytics failed due to the poor reception signal on my system but a quick phone call to In service soon put things back in order with the instillation of a booster aerial.
Highly recommend In Service as a Solar provider and installer.
17 September 2022
Review
Does guys was very friendly and right on it. Got back to me straight away with a range of options. Very efficient and tidy installation Got to discuss some options with the sparky. Only took about 6 hours. Took me through the inverter operations. Didn’t set the timer on it but I’ve done that. Paid the company but haven’t heard back from them yet with a receipt. Think the grid connection was lined up prior to the installation.
10 September 2022
Awesome people to deal with
In series electrical was the first to get in touch with me and sent me 4 proposal’s. The next day they turned up to look at the job and discuss options, they even customised the system to suit my needs. The installation went smoothly and looks great.Panel rating: 5/5
Inverter rating: 5/5
13 July 2022
Frank, helpful communication and a great team.
Bill was very frank about the pros and cons of different system configurations, and helpfully directed me to additional information to address questions he didn't have immediate answers to. Bill and Des also appeared to work well as a team, and communications from Des were prompt and clear, providing exactly the information I needed to make a decision. Same goes for the installation team, who arrived on time, and delivered exactly as promised.Also, at no point was anyone from In Series pushy, which I greatly appreciated.
Panel rating: 4/5
Inverter rating: 4/5
16 March 2022
Original Review on 05-07-2021:
My Solar Installation
Quoting System was excellent, The sales consultant came prepared with a folder with all details and a overhead view of the roof with images of where the solar panels would be fitted.A very professional team who carried out a no fuss, quick high quality professional installation.
They helped organise the grid connection and answered all my questions about tariffs and Aurora +
I highly recommend them.
Ray
8 months later we asked Ray: "Are you happy with the performance of your system so far?"
Yes the system is going great, very happy.07 February 2022
Good hard working fellas that knew what they were doing.
Everything was fast and efficient. They took care of every detail.13 December 2021
Couldn’t be happier with my solar system from in series
Couldn’t be happier with my solar system from in series, Bill was great to deal with, installation was quick and easy and my power bills are a fraction of what they used to be.11 November 2021
Two great options
We went with an install from In Series and are delighted with the result. I should also state that the quote from I Want Energy was competitive and their representative was also great. In the end we chose to go with In Series as they were more local and their installation was "in house". They could also offer an earlier install date. The installers were polite and efficient and communicated very well to educate us on the system and its features. The company handled all of the post install issues e.g. connection etc. Well Pleased25 October 2021
Straightforward quote and install
Very happy with the whole process from initial contact through to install. All completed in a very timely manner.27 September 2021
Fantastic authentic tassie company
Brilliant from go to woah! Couldn’t do enough for us, generous with time, extras and consultation.Panel rating: 5/5
Inverter rating: 5/5
03 September 2021
Happy customer
The In Series team were great from sales talk to installation. The installation was very professional, the lads were well-mannered and polite, and they left our place immaculate...no bits and pieces or rubbish, unlike other tradies we have had complete work.13 May 2021
Excellent installation
Des was very prompt with his quote and it was the best priced. 4 guys showed up for the install which was done neatly and efficiently in about 3 hours. They tidied up afterwards and provided good instruction on system usage.17 October 2020
Professional installation
I liked the professional way the company came across there prices were what I expected installers were great connecting to the grid a bit slow aurora's fault not in series.Overall everything went well
Thanks for the recommendation
Panel rating: 5/5
Inverter rating: 4/5
11 March 2020
Rooftop Solar
For a local solar company we could have not ask for better service. From sit down and discuss at home with Matt gower to Moretta the manager...The attention to detail for us to have solar was perfect...Even down to the selection of the panels ....we could not have asked for a more perfect transaction ...nothing was any trouble, and to the installation with In series electrical & solar co with minimal disruption very nice people...If I could do it again I wouldn't hesitate. We now have low to zero power bill .......we added 3.3kw to our existing system. Perfect+++++Panel rating: 5/5
Inverter rating: 5/5
29 May 2019
Good communication, did as they said they would do, efficient and tidy installation, all running as it should so far!
Very personable salesman, quote was thorough and quality equipment promised.Installation was quick and easy, with a quality looking result.
Everything was organised for me, I just had to sign it off after being taken through the system operation, the app, and next steps with the retailer