Ideal Solar Reviews
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Ideal Solar Reviews (7)
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Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 3
- 4 star 4
- 3 star 0
- 2 star 0
- 1 star 0
View Timeline
16 August 2024
28 November 2022
Thanks so much
Hi Ideal Solar, today we had our 10kw solar system installed. Ashleigh Dawson visited us last week and talked to both of us and explained every detail to us and we were very impressed with what he showed us and within the week we have had our system installed by Scott & his team who very punctual, polite and very hard working in this heat, all was completed & explained to me within 5 1/2 hours from start to end.04 May 2021
Awesome service
Extremely professional from the first visit for quote to installationArrived on site at the time arranged both times
Site left clean and tidy
Grid connection organised
Inverter rating: 5/5
07 September 2020
Best Service Professionals
Professional and promptWanted a solution to a large energy bill and had several quotes
Ideal Solar took time to work out the best solution
Their quote and solution was calculated and clear
They spent a lot of time working out a system that would work for us were other companies just ask for an energy bill and send a quote
Highly recommend having a chat with these guys
07 September 2020
The A Team
The team at Ideal Solar went the “extra mile†on the whole job. From the start, they were all over it, and never failed to impress. From the initial sales response and quoting, all the way to the installation. Informative, accurate, educational, friendly and efficient. They even assisted with the grid connection as part of their customer service, after the installation was done. Top shelf service. Well done guys!24 July 2020
Value & Efficient
Campbell Investment Property has been using iDeal Solar on a number of our investment projects.They are true to their quotes and install on time. Cant fault the product.
08 June 2020
Awesome Service, amazing output. I get Credits every quarter. Couldnt be happier
Very informative, consultant very good knowledge.Super impressed.
Solar analytics 3rd party monitoring was a bonus
Panel rating: 5/5
Inverter rating: 5/5
Mixed review
The initial quote and sale process was a good experience. Very knowledgeable salesperson. The installation was completed in no time at all. We have been using the app and we've commenced seeing real savings on our electricity bill. That's where it ends. We've been attempting to find out more about the 'price guarantee' and request a review of our usage to determine what size battery we need. We have sent several emails and made a couple of calls. No one wants to help us even though it was all discussed as a service when we initially decided to go with Ideal Solar. The only return contact we have received was to send through our last 2 electricity statements then we followed up a couple more times, but it has been crickets. So, we will find an alternative company to purchase our battery through. Unfortunately, we will not be recommending Ideal Solar to our vast groups of family and friends.