HOTT Electrics Pty Ltd Reviews
About
HOTT Electrics established in 2014 is a family business short for Hope & Scott Electrical.
- We are proud to say we have 500+ 5 Star customer reviews making us the highest rated local solar & electrical company.
- We are Master Electricians not salesman, you will be dealing with the actual electricians who will be installing your custom solar system, not a sub contractor who is only working for that company for the day.
- Our No.1 focus is creating happy customers
- We give a lifetime warranty on our works & we truly care about installing your custom quality solar system but also helping you with your electricity tariffs to ensure you’re taking full advantage of your earnings.
- I personally will be checking in with you after 3 & 12 months to ensure you are happy with your investment & still have app monitoring access etc.
- We also regularly do giveaways, so you might also be one of our winners!
Our company motto on our vans is “Shockingly Great Service, Best At Watt We Do!”
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
HOTT Electrics Pty Ltd Reviews (22)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 13
- 4 star 8
- 3 star 0
- 2 star 1
- 1 star 0
View Timeline
26 August 2024
27 June 2024
Very Happy Customer
Very happy with the whole process, Was informative and Honest, was happy to recommend on my needs and not over sell. Very efficient and punctual with keeping to Install date, above and beyond customer service, even helped with our own wi-fi issue that wasn't their problem, and done all the forms and paperwork for grid connection on my behalf.08 June 2024
Outstanding professional service and workmanship on 45-degree pitched terra-cotta tiled roof!
Outstanding professional service and workmanship. Very impressed with HOTT Electrics as a solar and full electrical panel installer. The HOTT Electrics team did an amazing 18.48kW installation on a challenging 45-degree pitched terra-cotta tiled roof. James provided expert knowledge, advice, competive pricing and excellent value propositions. The quality of the installation has exceeded our expectations.Thank you HOTT Electrics - well done :)
EV Charger rating: 5/5
04 June 2024
A Great Solar Augmentation from a Great Installer
Recently contracted HOTT Electrics to augment our existing seven year old 4.9kW, Fronius/Trina installation. Their’s was one of four quotes obtained, and involved onsite inspection and discussion with the actual installer as opposed to remote/unseen estimates from the other three. Answers to all our many questions with respect to this installation (including the complete upgrade of our old asbestos-backed switchboard which also became necessary) were readily provided and explained, as were system design suggestions/options to best suit our particular needs and situation. All work was carried out by a very courteous, punctual, well-presented and totally professional crew, who were a credit to the business. There has also been prompt follow-ups in relation to metering and system performance. The augmentation involved adding another separate string comprised of a Sungrow SH5.0RS hybrid inverter, Trina Vertex S+ 440w panels (1.76kW) with additional cabling for future expansion and a Sungrow SBR096 battery. Total system size now 6.66kW. Everything is working to specification and we are especially pleased with amount of visibility we now have of our power utilisation, that monitoring for all PV (both old and new) is handled efficiently by a single Sungrow app, having a backup capability and a future-proofed outcome. Grid connection and all other grid-related issues were dealt with by the installer.P.S. HOTT's belief in retaining and simply augmenting our existing system was an unprompted confirmation of a similar recommendation provided in prior exchanges we had with Anthony and Kim of SoarQuotes!
Panel rating: 5/5
25 April 2024
Solar installations
Great service from start to finish very happy with the results16 April 2024
A well drilled team
We were impressed with HottElectrics from quote to install and clean up. They are a punctual and polite well drilled team that have a passion for solar and the related products and services they deliver.We were impressed with their attention to detail in quoting and the final workmanship of the installation.
13 January 2024
Original Review on 11-02-2023:
Average
The whole exercise was average, but a good learning curve11 months later we asked Dave: "Are you happy with the performance of your system so far?"
Yes it has, my last 3 monthly bill was only $26.5608 December 2023
Designed to my wants and needs. Not trying to sell a volume product
James was the only one to visit my home to get my specific wants and needs which I valued highly.The install was done neatly and needed a second day to finish off the software config on the battery and inverter.
While not the cheapest the brands used and work done were of good quality.
Panel rating: 5/5
Inverter rating: 5/5
24 November 2023
Excellent service from start to finish
The whole experience was outstanding. Clear information, great advice, knew about other requirements including roof tiles and removal of old aerial. Installation guys were excellent and post installation follow up was very useful too.Panel rating: 5/5
14 November 2023
Fantasic service and honest pricing
Quote process was outstanding. Sales person did some videos to explain the process and costs and provided a number of options. The installation team were prompt and did exactly what they said they would do. And since install 6 months ago, their customer service for minor issues (with monitoring only - no issues with actual solar supply) is perfect. Thanks team.Panel rating: 5/5
Inverter rating: 5/5
13 November 2023
Great installer
Done everything for me had to change from Origin but due to would of taken longer to get installedInverter rating: 4/5
31 October 2023
HOTT Electrics - Great guys to deal with!
Scott and the team at HOTT Electrics did a fantastic job installing my solar. Really nice down to earth guys and easy to deal with in all aspects. James and Scott spent a lot of time with me on the design and quoting, and explained all aspects of the system and the installation clearly. Many other strictly solar companies sent out sales reps that weren't able to answer all my detailed questions on the installation and electrical work that was needed.Their installation was very neat and tidy, and worked with me to accommodate where I wanted everything mounted and where/how the cabling was to be run throughout the house. Highly recommended.
22 October 2023
Happy Customer
Hott did a great job going through our electricity bill and consumption as well as explainjng the different solar options. The quote received was well detailed and explained. The installation was very well done and looks good. Timely and great customer service overall.Panel rating: 5/5
Inverter rating: 5/5
09 October 2023
Original Review on 11-12-2022:
Good Workmanship / Punctual and great afterservice ,so far.
I did the organising the grid connection myself ( I presume that is the smart meter.)Supplier Reply:
Thank you so much for your review Jim.Please keep in mind I will be in touch with you after 3 months and 12 months to check in and help with your tariffs.
We strive to continue to get better for our customers. Is there anything we could have improved on to make your experience even better?
Regards,
Scott
10 months later we asked Jim: "Are you happy with the performance of your system so far?"
G’day Fin, it’s hard to know how the system is compared to another . I’ll know better when the next Electricity bill comes. The system is working fine ,but with the changes in Electricity prices we have to wait and see.03 August 2023
Excellent local Illawarra and Southern Highlands electrical contractors
Scott and his crew were top notch for three electrical upgrades to put home in the northern suburbs of Wollongong. The on site inspections of our needs and the suggestions made and the quoting process, we’re professional and easy to understand. Their explanations of the benefit of quality solar panels, what to expect from the electric retailers and way to extract maximum benefit were clear and easy to follow. They were the best of our three quotes by a clear margin.The installation of our solar panels, heat pump hot water system and split system air conditioner were just fine. Minimal disruption, no fuss and clear advice on how to use our new systems to best advantage were clear and very useful. They even moved the passive heating system for our pool, to the other side of the house, so that the solar panels were most effective. Impressive.
They organised our connection to the grid with us and helped us to get a better deal from our supplier. After work service has been good too.
So we are happy campers and would commend Hott Electrics to anyone seeking quality electrical contractors.
Inverter rating: 5/5
03 August 2023
Very confident in choosing Hott Electics to install our Solar Panels
It was great to talk face to face and not a sales rep on the phone, Hott Electrics customer service was professional and informative, their installation team were punctual, polite and tidy, they even replaced an existing broken tile which was extremely appreciated by us. Above all, they are a local company and we feel very confident that should any problems arise in the future we will be able to contact them to have it resolved.01 August 2023
Totally recommend Hott electrics
Very punctual professional and friendly. Communication was great, installation was on time and staff were happy to answer all questions and didn't rush when explaining the system to me. Would recommend this company to friends and family.11 July 2023
Great Customer Service & Product
Scott and his team from Hoot have been doing all our electrical instillation on our new house after the handover 5yrs ago. So it was a no brainer to get them to quote on a battery system and extra panels when we decided to finally go down that path. Scott's go to man for solar is Sam, and his customer service and knowledge of such sytems is second to none.Once we decided on the correct system to buddy up on our current solar and a price was agreed on and the deposit paid we had the team at our place 10 days later.
The culture that Scott has in place with his team is very evident. The boys were there first thing in the morning and by 4pm the job was complete. This also included adding some extra electrical items for outside and the main bathroom.
Unfortunaly through no fault of their own, a software issue meant that they had to return the next day to carry out a Blackout procedure to test the sytem. But apart fromn that it went as smoothly as clockwork. The new battery and extra panels are working perfectly as well as the other items installed. I highly recommend HOOT for all electrical work and solar instillation.
29 May 2023
Great installation with great customer service
HOTT electrics is not just a solar installer, they are master electricians who are knowledgeable and professional. They give you opinions about how to maximize your panel efficiency when designing your system. They also respond to you very quickly if you have any questions. In short, the whole installation process was smooth and pleasant.
02 May 2023
Professionalism, Punctuality, Quality, Responsiveness, Value
Hott electrics installed a 9.3 kW Solar System at my house.We were very happy with the whole process. They provided various "options and good technical advice. The installation team were very professional and on time.
I would not hesitate to recommend them for a solar installation.
Panel rating: 5/5
Inverter rating: 5/5
02 May 2023
Professionalism, Punctuality, Quality, Responsiveness, Value
Installed my new solar system amongst other electrical work. Solar Experts , very knowledgeable and a great team to work with. Would rather go with a trusted local electrician where my warranty wont disappear a couple years later unlike the 'marketed' solar companies out there. Very fairly prices for all the quality work they have done for me.Inverter rating: 5/5
25 November 2022
Great service, highly recommend
It's too early to comment about the product but the team seems to know what they are doing which is peace of mind when spending that much money.Supplier Reply:
Thanks so much for your review Kapila.Looking forward to keeping in touch about your system and ensuring it’s always producing what it was designed to.
Regards,
Scott
Happy solar customer
Fantastic installer. Was able to configure panels with my quirky roof and 26 degree pitch. The boys were brilliant, on time, polite, always letting me know what was happening and tidy. Got the job done in one day and the after sales service is impressive.