Hills Natural Solar Pty Ltd

Hills Natural Solar Pty Ltd Reviews

4.9

Based on 35 ratings

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About

At Hills Natural Solar, we pride ourselves on installing Quality Solar Systems in The Hills District and Greater Sydney region with more than ten years of experience in the Solar industry. We are a family-owned and run team that takes care of our workmanship. We are not about "being cheap" when designing and installing your system. We are all about Quality— Quality care, Quality Products, and Quality workmanship. We will only install a system for you that we would be proud to install on our own home.
 
Once we have helped guide you through your choices, we will work with you to organise a time for your installation with one of our in-house installers. The installer will guide you through your new system and answer any questions you may have.

You're now a part of the Hills Natural Solar Community, and we are always available to support you. Should you have any questions or concerns, just reach out.

 

Reviewers report paying: $5,000 - $6,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Battery brands currently installed

Battery brands previously installed

EV Charger brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Hills Natural Solar Pty Ltd Reviews (35)

Show Most Recent reviews from All time

Average Scores

4.8/5

Value for money

5.0/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 26
  • 4 star 9
  • 3 star 0
  • 2 star 0
  • 1 star 0

Quality and seamless installation

Recently had a 10.56kW system (24 panels) and Tesla Powerwall 3 battery installed by the team at Hills Natural Solar.

Materials: My brief to Hills Natural Solar was for the installation of the Powerwall 3 given its incorporation of the battery and inverter. Regarding panels, I was seeking a quality panel that could address my energy needs and that it be all black to complement my roof. In keeping with the aesthetics, I also requested that the panels not be positioned in the front facing portion of the house.

The recommended Aiko panels are a sleek black and were installed in conjunction with the black racking system and clamps, resulting in a perfect blend with the aesthetics of our roof. The panels look great and have the ability to function even in circumstances involving partial shading.

The Powerwall 3 is beautiful and functional and protected by a cover (separate cost) to guard against the elements and accidental contact. Despite being a recent install, we have already received complements on the install and both my wife and I are very happy with how it turned out.

Process: From the initial contact with Aishah, the planning and proposal of the install, the actual install with Matt and the team over 1.5 days and the post install, I echo the sentiments of other reviews in that the process was seamless. Aishah was fantastic in managing the admin side and was not only responsive to my queries but proactive in anything that required my attention.

Matt was all that I could ask for in fulfilling the install: top bloke, punctual, knowledgeable, answered my questions, explained the system and most importantly, completed the job within time, in a neat manner and to a high standard.

Overall: I strongly recommend Hills Natural Solar if you are seeking a quality and seamless installation to address your individual solar needs.

When it comes to something as long term as solar, doing it right the first time is crucial and something that this family owned business appears to have perfected.
Panel rating: 5/5
Battery rating: 5/5

Supplier Reply:

Thank you for your detailed and thoughtful review, Ernest. We’re thrilled to hear that you’re happy with your new system and that it complements your home perfectly. It’s great to know the Aiko panels and Powerwall 3 met your expectations in both functionality and aesthetics.

We’re also pleased that our team provided the support and expertise needed to make the process smooth and seamless for you. Your recommendation means a lot to us, and we’re grateful for the opportunity to help you with your solar needs. Thank you again for choosing Hills Natural Solar!
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Great professional quality service

I really enjoyed working with the Hills Natural Solar family business. Everyone was extremely helpful and friendly. The quote was fair, provided a great system and gave good advice on panel position to get the best use out of the solar panels. I would 100% recommend this business.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thank you so much for your kind words, Kirsty! It was an absolute pleasure working with you. We’re thrilled to hear that you found our team helpful and friendly and that you’re happy with the advice and system we provided.

Your recommendation means a lot to us, and we’re always here if you need anything in the future. Thanks again for choosing Hills Natural Solar!
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Highly recommend Hills Natural Solar

Everything about the engagement, installation and after installation process was exceptional - Aishah was great to deal with, friendly, patient, not pushy but very informative and helpful with pre-sales questions, during sales process and after installation; Matt was friendly, knowledgeable, not pushy, thoughtful about the design taking account of our shade issues, prompt, polite and tidy with the installation. HNS has been helpful with engaging with Ausgrid also.
Highly recommend Hills Natural Solar.

Supplier Reply:

Thank you so much for your kind words! We’re so glad to hear that your experience with us was positive from start to finish. It’s always our goal to provide friendly, informative, and thoughtful service while ensuring everything runs smoothly. We truly appreciate your recommendation and the trust you placed in us for your solar installation. Thank you again!
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Hills Natural Solar Installation

Hills Natural Solar has just installed a 13.2 kw system, Matt and Aishah and the team were very professional and great service, they come to site, completed the job and removed all the waste.
From when I received the quote to when we installed the Solar Panels it seamless, I really recommend Hills Natural Solar for anyone looking at a great service and great pricing.

Matt and the team were all fantastic and very professional. Really appreciate all the work and great workmanship. Thanks so much and will refer many more customers to you.

Supplier Reply:

Thank you so much for the fantastic feedback! We’re really glad you had a great experience with our team – we work hard to make everything as smooth as possible. Your recommendation means a lot to us, and we're thrilled to have been part of your solar journey. Thanks again for choosing us, and enjoy the benefits of your new system!
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Very professional, helpful and clear in answering queries.

The quote was explained and process of payment etc made clear. I could ring and clarify any concerns.

Installation was professional took one and a half days to complete. Very prompt and tidy.

The installer explained how to connect to my energy supplier. The supplier made it more complicated than necessary.

Instead of one page form it was 3 pages and I had to give more details on the installer than initially thought.

The installer connected me to the enlighten app so I could check on usage etc.
Panel rating: 4/5

Supplier Reply:

Thank you for your kind review, Linda. It was a pleasure working with you. We are pleased you are happy with everything and look forward to watching your bills come down. Please reach out with any questions you may have along the way.
Regards The Team.
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A positive experience.

Very easy to recommend Matt, Aishah and their team.
To my mind they were just better at communicating the various options that would suite the site with its shade issues.
Matt did the initial inspection and the install. Aishah politely answered all my queries on differences in panels, inverters etc and updated quotes promptly.
The install went smoothly, up and running noon the second day. Phone app all good.
All going well to date.

Supplier Reply:

Thank you for your wonderful feedback! We're grateful for the opportunity to assist you and are pleased that the communication, installation, and overall experience met your expectations, This is always our aim.

If you ever need further support, please don't hesitate to reach out. We truly appreciate your recommendation!
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First class installation

Hills Natural Solar were one of the first companies proposed by Solar Quotes to contact us with a quote. They took the time to explain the system selection and were more than happy to adjust the quote several times based on our discussions about panels, inverters, future battery use etc. Nothing was ever a problem and all questions and updated quotes were done very promptly.

After selection, we had to move the installation date several times because of issues with availability on our side. Again, nothing was a problem and dates were moved and confirmed very promptly and with no issue.

The installation itself was flawless. The guys arrived when they said they would, we barely knew they were here (apart from the obligatory banging noises from the roof which of course was expected) and when they were finished, how the system was setup and how it all worked and what the next steps were, were all explained to us. Knowing that you tend to forget all this new information in the heat of the moment ... they even followed up after everyone had gone with a revision of the what needed to be done and more offers to help should we get stuck. Oh, and every single piece of packaging, cardboard, plastic and cut wire was picked up and taken away with them. You'd never know anyone had been here and certainly not for the amount of work that had been done !

We had a minor issue with the monitoring post-install (the following day) but again, text messages, phone calls and even a return visit from Matt sorted everything out (it was actually sorted by the time he got back onsite with us !).

Very happy with the entire process and our system is even running the house while it's raining (I was actually suprised to see it generating on such a dull day). This has admittedly been our first solar install but I would consider this absolutely best in class.

Supplier Reply:

Hi Peter,

Thank you for your kind review. We're really pleased to hear that your experience, from quotation to installation, met your expectations.

We’re glad our team’s attention to detail, like resetting the storage room and cleaning up thoroughly, made a positive impression. It’s those little touches that we feel can make a big difference, and it’s great to know it stood out for you.

We appreciate your recommendation and are here for any future assistance you might need. Thanks again for taking the time to share your feedback! ?
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Approachable, friendly and great Solar installers

Matt, Aishah and team are really friendly, prompt and punctual. They explained all the processes to me and answered all my queries patiently. The installation was a breeze. I would recommend Hills Natural Solar as we had a very good experience.

Supplier Reply:

Hi Bijish,

Thank you so much for your kind words! We’re thrilled to hear that the team were able to make the process smooth and easy for you.

Your recommendation means a lot to us, and we're glad we could answer all your questions and ensure a seamless installation experience.

If you ever need anything in the future, don't hesitate to reach out! ?
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Extremely efficient and professional

We could not fault our solar experience with Matt and Aishah. We ended up choosing Hills Natural Solar as we wanted to deal with the same people from start to finish. Matt not only designs the system for you, but he also installs it. You don't have to worry about dealing with a sales person who promises you the world, then with a sub contractor that says it's not possible. Aishah's customer service is amazing and she keeps you up to date throughout the whole process. We would definitely recommend Hills Natural Solar.

Supplier Reply:

Thank you so much for your kind words and positive feedback!

We’re thrilled to hear that your solar experience with Matt and Aishah met your expectations and that you appreciated the personalised service from start to finish. Our goal is to ensure a seamless process, where you're in good hands every step of the way, and we’re glad to know you felt that. Your recommendation means a lot to us. If you ever have any more questions or need assistance in the future, don’t hesitate to reach out.

Thank you for choosing Hills Natural Solar
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Fantastic from start to finish

The team at Hills Solar are excellent. I talked to multiple installers and what stood out for me was -
- Professional and punctual
- No hard sell
- Owner is the installer who runs the project from design to installation. The team take pride in their work
- On time, all promises kept. The actual output of the system exceeds the estimate provided upfront
- Small business, family owned and operated
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hi Sam,

Thank you so much for your thoughtful review! It truly means a lot to us to hear that you had such a positive experience with Hills Natural Solar. We pride ourselves on being a small, family-owned business, so your recognition of our personal touch and attention to detail really resonates with us.

It’s great to know that the system is performing even better than expected! We believe in delivering not only on our promises but exceeding them, and we’re glad that came through in your experience. We’re grateful you chose to work with us and are thrilled that our approach stood out to you.

Thanks again for your support, and if you ever need anything in the future, we’re here to help!

Best regards,
Hills Natural Solar Team
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The best solar team!

Hills Natural Solar was by far the best company that we engaged in. They were professional, most informed and friendly. Their quote was competitive with using the best solar product in the market. They answered all our questions with patience and kindness. They arrived on time and installed our solar with care with their friendly team. Once installed, Hills Natural Solar connected us to the grid and made the transition into solar smoothly, and with the app, we can now monitor our solar product. Once again, because of the friendly staff and their professionalism, we went with them and it was the best decision to go with solar. Highly recommend their service Thanks Hills Natural! Kind regards, Tony
Inverter rating: 5/5

Supplier Reply:

Dear Tony,

Thank you so much for your glowing review! We are thrilled to hear that your experience with Hills Natural Solar was such a positive one. Our team takes great pride in delivering professional, friendly, and informed service, and we're glad to know we could answer all your questions and make your transition to solar as smooth as possible. It's fantastic that you're enjoying the app and the ability to monitor your solar system. We appreciate your recommendation and are grateful for the trust you've placed in us.

Kind regards,
The Hills Natural Solar Team
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Thanks SolarQuotes for your referral

I have been wanting to install a solar system but didn't know where to start. I got quotes from a door knocker, from the internet (interstate installer) and from an electricity retailer (my son has his solar system installed from them). They were all offering string inverters. Then I got the 3 quotes from SolarQuotes, one offering only microinverters and 2 offering 3 designs available in Australia. I went with Hills Natural Solar as they were local, have the best options and good reviews that I was happy to work with

Sales: Prompt in providing quotes, responsive to queries about the solar panels, inverters, the installation process and their company.

Design: 3 options provided based on the following Inverter technologies: string, optimizer, microinverters. Brands quoted where the best in terms of performance, reliability and warranty. Since my roof are north facing, I could have picked any design and it would be a perfect solar system producing free energy from the sun.

Installation: Scheduled about 10 days from the time I put a deposit. They arrived early and started on time. It started to drizzle then but that only caused some minor delays. Matt is very professional and was able to complete the installation shortly after noon, with some time to see the solar system working. It was cloudy next 3 days and I can only see 5-6 kWh production daily but as soon as the weather cleared up, I got up to 33 kWh production from the solar. First time right!

Post Installation & Support: I even have more questions after the solar system is up and running, mainly around the application. Aishah was able to promptly replied with clear explanation.

Note: The quote didn't include a consumption metering nor panel information. Only solar production information is provided with the application. I had to order them. Glad I did as with the information I got from the app, I was able to adjust the use of my high powered electrical appliances and maximize my savings (80% self consumption). Installation of the consumption metering took just 2 hrs. Matt even took the time to replace some broken tiles they have found on my roof, not caused by their installation.

Overall, Hills Natural Solar is a reliable, professional solar installer company. I would definitely recommend to anyone.

Supplier Reply:

Hi Renato,

Thank you for your detailed and thoughtful review! We’re thrilled to hear that you had such a positive experience with Hills Natural Solar. It’s fantastic that you found our team prompt, professional, and responsive throughout the entire process—from providing the initial quotes to offering support after installation. We’re especially happy that your solar system is performing well and that the consumption metering is helping you maximise your savings.

We always aim to deliver a smooth and reliable experience, so it’s great to hear you were satisfied with Matt’s installation and Aishah’s follow-up support. Thank you for choosing us and for recommending our services to others—it’s customers like you who motivate us to keep doing our best!

Kind regards,
The Hills Natural Solar Team
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Great overall experience!

Hills Natural Solar were great throughout the process from providing detailed quotes, getting the required approvals and efficiently completing the installation with no disruptions.
The level of service and communication was excellent and made everything a lot easier.
I was very happy with the overall experience and would definitely recommend them to anyone looking for a solar panel installation!

Supplier Reply:

Dear Kamil,

Thank you so much for taking the time to leave such a kind review of Hills Natural Solar. Your positive feedback means a lot to us, and we're thrilled to hear that you had a great experience.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
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Highly recommend

We have been wanting to install solar for quite some time, but it all seemed too hard with all the calls we had made.

The team at Hills Natural solar were quick, efficient, helpful and had attended a site inspection, submitted a quote and installed out system within a 10 day period!

They have been just as helpful since the installation! Couldn't be happier with our choice!

Supplier Reply:

Thank you for your kind words, It was an absolute pleasure working with you both and so glad that we could make it a smooth process for you. We look forward to seeing your solar produce and your bills come down. ?
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Good honest and professional

The sales process was reassuring, whilst others promised the world, they didn't seem genuine, and my research backed this up.

Installation was very professional and punctual with no mess.

Customer service has been fantastic, my follow up queries were attended to immediately.

They organized the grid connection and ran through the app and how to use it.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Dear Kieran,

Thank you so much for your kind review! Your feedback means a lot to us, and we're thrilled to hear that you had a positive experience. We appreciate your support and look forward to seeing your system produce. ?
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Professional and friendly local installer

I recently had the pleasure of having my solar panels and EV charger installed by Hills Natural Solar, and I couldn't be happier with their service. Our installation was a little different, as we were adding more capacity to our existing system. Aishah and Matt were more than happy to tweak our quote a few times to suit our needs.

Aishah, Matt, and the entire team exuded professionalism from start to finish. Not only were they quick to install the system, ensuring minimal disruption to our daily routine, but they also kept the place tidy, which was greatly appreciated. Matt also spent some time going over how to use the EV charger.

Aishah and Matt were communicative and awesome to deal with, making the entire process streamlined and stress-free. It’s clear that Hills Natural Solar values its customers' satisfaction and aims to provide top-notch service. I highly recommend them to anyone looking to install solar panels or an EV charger.
Inverter rating: 5/5
EV Charger rating: 5/5

Supplier Reply:

Dear Alex,

Thank you so much for taking the time to share your experience. We're thrilled to hear that you are pleased with your new solar panels and EV charger.

As a family-run team, it's especially rewarding to know that we were able to provide you with the professional and efficient service we strive for. We always aim to minimise disruption and keep the workspace tidy, so we're glad you appreciated that aspect of our service.

Your kind words about our communication and dedication to customer satisfaction mean a lot to us. We're delighted that we could make the process streamlined and stress-free for you.

Thank you for recommending us! If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,

The Hills Natural Solar Family
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Outstanding customer experience, top quality installation

The sales & quoting process was simple. Staff were helpful, friendly, professional and no pressure. Practical options were provided with honest recommendations. I was relevantly communicated with throughout the process and I felt like we were working together on the project.

Installer was punctual arriving on site at the agreed time and completing within the time advised. Work was very neat and tidy. Site was thoroughly cleaned on completion and I was given a clear explanation of the system

All post install paperwork and processes were completed on my behalf within a few hours of the site work being complete

I am a very, very happy customer.

Supplier Reply:

We’re glad we could assist you and simplify the process. Your positive feedback means a lot to us and motivates us to continue providing the best support possible.

It’s great to know that you found our advice helpful and that you are pleased with the installation. Your satisfaction is our priority, and we're happy that you feel confident in your decision.

Thank you again for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. ??
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Excellent installer, great company to deal with.

We received a few quotations for our solar system as part of our knock down rebuild. We found that Aishah and Matt were very helpful with their advice and design on the system and we liked that they were a local business.
The whole process was very smooth and we were able to work in with our builder and Hills natural solar to have some work partially completed during the build and the remainder finished after handover.
Matt and his team were very professional and did an excellent job with the installation.
We are very happy with the quality and service received by Hills natural solar and highly recommend them.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hi Wes,

Thank you for your kind words, It was an absolute pleasure working with you and Congratulations on your new home. ?
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Top quality service

After getting quotes from quite a few solar system providers, we have decided to go with Hills Natural Solar, which is a family run company. Aisha, Matt and the team have been great, staying engaged with us at every step of the process from the initial inquiry for a solar system all the way to the installation. Matt and the team did a great job during the installation with a minimum of disruption to our daily activities; they were very punctual and professional. We are very pleased with both the service we have received as well as the installed solar system. Highly recommended.

Supplier Reply:

Hi Mehmet.

So pleased to hear that you are happy. We pride ourselves in making sure customer focus is first and foremost surrounding everything that we do.

Welcome to the Hills Natural Solar family! We look forward to hearing how well you are saving.
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Hills Natural Solar

After getting different quotes we went with Hills Natural Solar because we preferred to have a local/smaller business doing the job. Matt came to our home to explain the different products and was professional and knowledgeable.

It took us a little while to get strata approval but Aishah was patient and answering all our questions. She also assisted us with organising the grid connection after the installation and sorting out a Smart meter application.

Once we had the approval a date was set within a week. Matt did a great job with the installation. He was also punctual and tidy. We would highly recommend them.

Supplier Reply:

Hi Eileen,

Thank you so much for taking the time to leave a review. Your feedback means a lot to us, and we truly appreciate your support.

We're delighted to hear that you had a positive experience with our services. If you ever need anything in the future, please don't hesitate to reach out.
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Totally professional from start to finish

Matt, Aishah and their team were fantastic, and provided support, advice and unrivalled customer service from the initial quotation to day of installation.
Always arrived when they said they would, worked efficiently, with a minimum level of disruption to us and made sure our property was left how they found it.
Whilst the system was not the cheapest option considered, it did deliver better quality options and solutions the other mass marketed systems couldn't.
Extremely happy with using Hills Natural Solar.
Panel rating: 5/5

Supplier Reply:

Hi Allan,
Thank you so much for taking the time to leave us such a glowing Google review. We truly appreciate your support and are thrilled to hear about your positive experience. Your feedback means the world to us. ?
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Natural Solar were very flexible with install date, working in with the builder’s progress/ delays.

The system is a (22.5 deg to the horiz) East-West-South array of Maxeon Sunpower 41 x 410W/panels, powering a house and internal granny flat (6Br), an EV via a Zappi 2 charger, and a Tesla Powerwall 2, via 2 x 8.2kW Fonius inverters.

Supply is 3 phase, ducted AC load circa 8.2kW, resistive hot water converted late 2023 to Heat Pump (3.6 kW now 0.7kW).

We’re located on the Central Coast.

House build is 2023 North Facing Hamptons Brick Veneer. R6.0 ceilings, R2.0, windows double glazed.

Solar offset over these 13months has been 121% (19.5Mwh generated, 16.1MWh consumed, which includes EV home charging (Tesla Y, 40k km/annum)).

I’m an Environmental Scientist and happy to help others with their operational carbon reduction plans for their new builds. ?
Panel rating: 5/5
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Terrific from the first contact, through install and the follow up

Wonderful family run company to work with, they’re incredible knowledgeable and passionate about Solar.
Quick communication and seamless process. They handled everything for us.
Installation was tidy, punctual, they even replaced a large amount of cracked roof tiles for us.

The whole Team at Hills Natural Solar were absolutely incredible to deal with. Aishah and Matt were friendly, knowledge and helpful - providing a wealth of information, timely communication and a great service from the first contact, through install and to follow up afterwards. We’re so pleased with the result and are already reaping the benefits of the panels. Without a doubt I’d recommend this great family run company for anyone considering solar!
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hi Lauren,

Thank you so much for your kind review.

It was a pleasure communicating with you and helping you through the process.

We are very happy that you are happy with everything and wish you happy savings.
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Honest company

The engagement from the beginning was honest without the marketing gimmicks. The quotes and options were clearly explained.
Inverter rating: 5/5

Supplier Reply:

Hi Denise,

Thank you for taking the time to leave us a review. We wish you happy savings for the years to come!
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Excellent response to technical questions and quality and timely installation

Aishah and Matt were excellent in answering all my questions about the system and in planning for the system to suit long term requirements such as battery and back up compatibility in the future. They were both also excellent to deal with.

Install was done in an efficient, tidy and timely manner and there have been so issues that have arisen post install. All paperwork was provided very quickly.

Overall, more than happy with the Hills Natural Solar.

Supplier Reply:

Hi David

Thank you so much for taking the time to share your experience with others. We are so glad to hear that you are happy with your system and are grateful for your support. We look forward to hearing from you when you look at adding a battery in the future.

Kind regards Matt and Aishah
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Service and Simplicity

Installing the 12.3kW (440w) Trina panels with the IQ8 Enphase Inverter System was by far the smoothest home improvement process I've ever experienced. From the outset, the customer service was exceptional. Unlike other firms, this team responded promptly to my quote request within just 48 hours—a refreshing change from the frustrating delays I encountered elsewhere. One company even left me waiting for almost two weeks, while another sent three different salespeople without any coordination.

Aishah and Matt stood out for their fantastic service. They not only ensured that everything progressed swiftly but also accommodated my schedule and timeline without fail. Remarkably, from the initial quote to the system being fully operational, only six weeks elapsed—even during the busy Christmas period. They were attentive to all my requirements, never dismissing any of my preferences. I was also grateful for their suggestions which ensured I didn't make any mistakes in my choices..

The quality of their work was top-notch. They arrived punctually, executed the job as promised, and left the premises in impeccable condition. I particularly appreciated the neat wiring, devoid of unsightly conduits cluttering the exterior walls— a testament to their attention to detail.

With the system up and running smoothly, I've become an enthusiastic solar advocate. I highly recommend reaching out to these professionals for a quote. Trust me, it's the easiest process you'll ever experience!
Inverter rating: 5/5

Supplier Reply:

Hi Tu,

Thank you kindly for your review. We are so pleased to hear that you are happy with your system and I must say that it was a pleasure working with you to make it possible. We look forward to seeing the savings roll in and your reliance on the grid decrease. Thank you for your support.
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13.2kW solar installation

Aishah was fantastic to deal with. No hard sell and Matt visited the property to look at install. Not the cheapest but the service I felt most comfortable with. They offered alternative systems and spoke through the pros and cons of each. The installation team were polite and tided up the area. Overall very impressed with the service and follow up calls
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Great, easy process

Aishah was great to deal with right from the start. She spent time and was patient in explaining and addressing all my questions, helping me understand the benefits of different systems and designs. She was patient with weighing up the cost and benefit of options and I really appreciate her knowledge. Matt was also great at coming back to me with multiple quotes quite quickly even though I was a little indecisive. The installation timeline was very quick, pretty much a week after I signed papers and put a deposit down. I didnt have the pleasure of meeting Matt but my parents were happy with his workmanship and professionalism. The work was interrupted by the rain but it Matt went the extra mile to come back the following day -- early! -- to finish it off. It was a seamless process, right to the end when we had to try and switch our electricity plan. Aishah was helpful with trying to help us switch our electricity plan to solar. We got a little frustrated with AGL, but Aishah did what she could to assist with the process and we are grateful for the responsiveness and the time. All in all, we would highly recommend again.
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We are thrilled with our panel and battery installation and highly recommend the installer

Excellent sales and quoting process - we really valued the hands-on on site appraisal of our needs. Good customer service and quick responses to our questions.

Installation day went very smoothly, very good workers, punctual and polite. The site was tidied on departure.

We had already organised grid connection, however Hills Natural Solar offered to organise if needed.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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The best solar installation

Big thanks to Aishah and Matt for the seamless solar installation. Their professionalism and expertise exceeded expectations. I'm thrilled with the results and will happily recommend to anyone.

Rachel
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Great people and great service, no subcontractor

I have made a few studies before I decide to go with Hills Natural Solar. I am happy that I am not dealing with sales person and then subcontractors. Aishah is always approachable and helpful to answer my questions. Matt has all the knowledge and qualifications to carry out the installation. His team arrived in time, was well organised and the solar system started to run smoothly on the day.

I would highly recommend Hills Natural Solar
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Exceptional solar Installation Experience

I wholeheartedly recommended Hills Natural Solar to anyone considering solar installation. From start to finish and to the after installation wifi monitor, Aishah and Matt have carried out every process professionally and seamlessly that have exceeded our expectation in every way.
You won't be disappointed with Hills Natural Solar and they truly deserve the top-rated status.
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Well Done Team

The process from quote to installation was a pleasant experience
There was no sales pressure and the team were very respectful of the time it took us to make our decision
The installation team were courteous, tidy and a pleasant to work with
Thanks for the great experience

Supplier Reply:

Thanks so much, Andrew!

We really value your feedback.

It has been a pleasure working alongside you. We look forward to seeing your savings roll in.

As always, reach out should you have any questions. :)
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Great Team - Excellent Result

From our first contact we found Hills Natural Solar to be helpful and prompt in answering any questions. They organised approvals and had our system installed within two weeks of acceptance. We really liked that Matt came out and personally checked our site, performing extra measurements to ensure there would be no problems on installation day. Ash (in the office) was always available to answer any queries. A sizeable team arrived and had the installation completed by mid afternoon. Now we are all set up to see our energy production on our phone app. Definitely recommend Hills Natural Solar.
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Solar on my new build

Having solar installed by Hills natural solar, a local business within my area that highly recommended the enphase product as they utilise it on their own home. They install the products themselves and don't utilise sub contractors and have been helpful and contactable throughout the process.

Supplier Reply:

Hi Wes,

Thank you for your kind review and congratulations on your new home.

It has been a pleasure working alongside you to design a system that suits your needs.

Happy savings. :)
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