Harris Electrical and Solar Pty Ltd

Harris Electrical and Solar Pty Ltd Reviews

4.8

Based on 25 ratings

About

We are a local, experienced, and highly qualified Electrical business based in Singleton & servicing the entire Hunter Valley. We specialise in domestic, commercial, industrial & solar design and installations.

Being a local business, we give back to our community for its support, by employing locally, buying locally, and focusing on local growth and development, including new and innovative electrical and solar technologies and integrated solutions.

Our business has grown significantly over the past few years due to the quality of our work, our extensive skills and professional attitude towards our customers, who tell us that we give them confidence in our abilities.

They trust us because we do what we say we will do.

We would deem it a privilege to become your local service provider.

Reviewers report paying: $19,990 - $22,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Harris Electrical and Solar Pty Ltd Reviews (25)

Show Most Recent reviews from All time

Average Scores

4.8/5

Value for money

4.8/5

Quality of System

4.8/5

Installation

4.8/5

Customer Service

  • 5 star 18
  • 4 star 7
  • 3 star 0
  • 2 star 0
  • 1 star 0

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An incentive was offered by Harris Electrical and Solar Pty Ltd for this review. Learn more here.

Great work

They removed old panels and installed new ones. The batteries were there already
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Positive experience

Very professional approach by Sales Representative from the initial quote to official handover. Installation was performed expediently and with a minimum of fuss.
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Fantastic Installer

Very knowledgable and professional design and quoting process.
Installation was very professional, courteous and tidy.They did a great job.
Customer service was fantastic, showed me how to use the Solaredge monitor, made sure I was happy with everything.They organised grid connection and everything.Answered all my questions when I rang up.I highly recommend Harris Electrical and Solar and Kyle.

Panel rating: 5/5
Inverter rating: 5/5
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Easy process with brilliant service

Just had solar installed in our house and parents house. The whole process was excellent. I obtained 3 quotes and the only company to provide all the info I wanted as well as taking the time to actually explain solar and what we were getting. I felt very confident using them and would absolutely recommend them for all solar/electrical needs

Supplier Reply:

Hi Alexandra,

Thank you so much for your positive review. We strive to go above and beyond for our customers, including them in the whole process and working with them through all the available information.

We hope to be working with you again soon.
Cheers,
Harris Electrical and Solar
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Outstanding Service and experience

A shout out to Kyle and team for the process of my solar journey.

I was very much the " anti " I don't need it and Kyle's time to demonstrate, discuss and work with my concerns were outstanding. We then negotiated a package that met my needs without trying to " upsell " to me continuously, being conscious of both my budget and my current and ongoing needs.

Rebecca has also maintained excellent communication and liaison's, then Liam and team arrived for install and all very professional and efficient keeping me informed and site very tidy.

Kyle has called today to do the follow up, his service and patience were above and beyond, this is a topic I am very naive and Kyle took time to demonstrate the app and also my Energy Aust app as well as discussing best use of appliances and effectiveness of the new Solar.

An outstanding team, very refreshing and I look forward to referring this business to my clients and family.
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Fantastic installer

From the initial quote to install was an absolute breeze. Kyle and the team at Harris were super helpful and easy to work with. Very happy with their work and how they left my place clean and tidy.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hi Matt,

Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying your 13.2kW Solar system.

It makes us incredibly happy to know that we were able to help provide you with this service. We'll continue working hard to provide you with an excellent experience.

Thanks for taking the time to write this review; it means a lot to us. Cheers!
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Tidy install

Not the cheapest but close
Quote very itemised you could see cost of individual components
Installers listened to how I wanted the panel layout, tilt frame angles etc
Work carried out on rooftop 5 star
Work on switch board tidy but 4 star

Supplier Reply:

Hi Wayne,

Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying your new 17.6kW Solar System

It makes us incredibly happy to know that we were able to help provide you with this service. We'll continue working hard to provide you with an excellent experience.

Thanks for taking the time to write this review; it means a lot to us. Cheers!
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Quality installation, Great service

Easy quoting process, smooth removal of old system and installation of new panels and controller. Area left tidy and operation of new system fully explained, couldn't ask for better service
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hi Michael,

Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying your 15.4kW Solar System

It makes us incredibly happy to know that we were able to help provide you with this service. We'll continue working hard to provide you with an excellent experience.

Thanks for taking the time to write this review; it means a lot to us. Cheers!
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10kW Jinko Solar System

Sales and quoting process was fantastic and seamless.
Communication all the way through the process.
Install very smooth and communication when moving appointment was greatly appreciated even though out of their control.
Gents on the day of the install were fantastic and explained the whole process.
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Happy customer

Installation very good panels look good sleek and tidy

customer service A1 from Office to the installers and mainly Kyle Bailey
who done the run through on the system and set up my solar edge app on phone
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New Solar Install with Harris Electrical

Have just installed a new Solar System with Harris Electrical and we couldn't be happier with the outcome.

The team at Harris, have been such a pleasure to engage and work with. They have communicated every step that was need to take place and sent out people to speak to us and see the property before and after the installation. I can tell you straight up, you don't receive this from other solar companies!
There was even a little issue with some of the panels that came from the supplier and Harris dealt with this immediately!

Awesome local company, awesome service and the loveliest of people to engage with.

I would highly recommend them for your solar install.
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Fantastic local installer. Deep knowledge and uses their own products.

Sales and quoting process was smooth. Phone consult with Cooper to discuss the scope of what we were looking for and a site inspection.

Installation went flawlessly - completed in two days, including all internal wiring. System is cleanly installed with wires internally routed in Garage.

Grid connection and post-sales service was attentive. I had some post-purchase jitters on selection of single-phase inverter over potential three-phase options but was reassured on selection.

System initially had some issues with inverter output being capped, but this was resolved within a week between installer and SolarEdge customer support.

I have since returned to this installer for installation of SolarEdge home battery and backup system and I'm completely satisfied with the results.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Great work great team

The team who installed our solar were very efficient and easy to communicate with. We were very impressed and would recommend this company to anyone looking at installing solar
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Solar Quote process

Harris Electrical answered my many questions, was always responsive and pleasant to deal with. The quoting process was easy and the companies provided quotes as requested. Installation was as arranged with an additional day to finish required. Customer service could not be faulted.
Inverter rating: 5/5
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Knowledgeable sales staff and very competent installers

Cooper Harris's quotation was very comprehensive and clearly se out what was being proposed. Although the quote was not the cheapest, the benefits of their system represented value for money.
The installation went with no hassles with the installers arriving on time. They were very polite and I was impressed by the way they went about their task with care for our premises. They cleaned up and took away all the rubbish.
The follow-up at all stages of the process was great .
We would highly recommend this company and their team.
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Great service and knowledgeable staff

Cooper was very straightforward and knowledgeable about everything and he was very nice and informative about the different things I needed in order to not have any troubles or hidden costs after everything was installed. It turns out he was right about having to upgrade my switchboard (very old house). Otherwise my solar would have been sitting on the roof without being able to be used until that would have been sorted out. Thanks to everyone on his team I was very happy with the results.
Inverter rating: 5/5
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Harris Solar

Great company. No swindling. Good panels and inverter. Direct communication. Waiting for installation.
Panel rating: 4/5
Inverter rating: 4/5
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Original Review on 29-12-2020:

Very happy with everything so far!

Cooper from HE&S was the only person to actually turn up at our house for a site assessment.
He was the only one to answer a list of questions I sent in an email, and answers emails within 24 hours generally.
Hard to tell anything else so early on, but the install overall looks very ship-shape, and the mySolarEdge App is great for monitoring the system and is telling us we will get quite a bit of FIT at this time of year when we actually get the meter updated - happening soon!

Proposal details and price were in line with the other quotes. HE&S gives a 25-year installation warranty which is excellent.

Downside was the length of time before we actually get the install done. But this would be the case with any installer, as the weather is the boss unfortunately. Also I had many questions about the system which involved some delays as I wasn't going to commit until I was sure everything was hunky-dory!

Date given for when the system was purchased was date of deposit.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 5/5

6 months later we asked Nigel: "Are you happy with the performance of your system so far?"

Yes, reduced our Autumn quarter bill by about 75% helped by a 16c per kWh Feed In Tariff (FIT) from Origin. Obviously during Winter, the savings will be less, but Spring and Summer should provide a good return.
The only glitch regarding installation was that the cables between panels are dragging on the tiles. Now that we are due for a six-monthly service I will get this attended to.
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Solar installation

I would highly recommend Harris Electrical and Solar, prompt service, professional. From the initial appointment to the installation everything went smoothly.
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High Quality, Professional and Punctual

We recently had a 14.8kW three phase solar system with dual 8kW SolarEdge Inverters (for future scalability) installed by Harris Electrical and Solar and we couldn’t be happier. The Harris Electrical Team were professional and completely transparent from the initial consultation to the after-service support. Cooper listened to our unique requirements and designed a system to deliver against expectation, today and for another 20 years. We have recommended Harris Electrical and Solar to our family and we recommend them to you!!
Inverter rating: 5/5
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Professional, prompt and turns up when they say they will.

The quote was very informative and all questions were answered.
No high pressure sales pitch.
The installation was done with a minimum of fuss and at a time that suited us.
Follow up support has been excellent, couldn't recommend Harris electrical enough, would certainly use them again for any other electrical work.
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5 STAR

I will be recommending Harris Electrical to everyone.. Cooper made it so easy.

Quoted straight away, prompt timing from quote to installation.

Cooper listened and advised the best way to move forward and made me feel confident in going with Harris Electrical.

Everything was organised from start to finish, even the grid connection and coming back to show me how to understand it all.
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Quality install

Fast, Efficient, friendly and good quality installation. Quote was fast, helped with questions on locating panels, including different options and why one option was preferred over another.
Work Crew installed system in 1 day and were very easy to converse with.
Installation was a no worry service, supplier did all external work leaving a hassle free installation for me.
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Excellent no fuss install

The Team from Harris did a great job from the quoting right through to the installation.
The owner was very knowledgeable and made every effort to ensure the system was sized to my requirements and all of my questions answered.
The installation team did a fantastic job, paying attention to detail and ensuring everything installed to a high standard and was neat and tidy.
They were polite, punctual, and left our home and surrounds as they had found it
I would certainly recommend Harris Electrical and solar to anybody requiring a solar installation.
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A pleasure to do business with.

Very freindly and informative. Professional and courteous crew. Turned up on the scheduled date and stayed until finished. Can't ask for more than that.
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