Hardy Electrical and Solar Pty Ltd

Hardy Electrical and Solar Pty Ltd Reviews

5.0

Based on 28 ratings

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About

Based in Kingscliff, New South Wales, Hardy Electrical and Solar is a family-run business that provides services to the Northern Rivers and South-East Queensland. 
 
Our company is run by family and has a strong commitment to the community! 
 
Instead of dealing with pushy salespeople, Hardy Electrical and Solar offers skilled Energy Consultants that will customise a solar package to meet your unique household needs. 
 
We work hard at establishing trusting relationships with our clients and deliver first-rate post-installation communication. 
 
We not only install on residential properties, we install on Commercial properties too.
 
Our mission is to provide high-quality installations using premium products. 

In addition, we are a Fronius Solutions Partner Plus,  Sunpower Premier Partner, an authorised CEC Installer, and a New Energy Tech Approved Seller.

Reviewers report paying: $6,100 - $8,500 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Hardy Electrical and Solar Pty Ltd Reviews (28)

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Average Scores

5.0/5

Value for money

4.9/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 25
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Great experience. Wonderful customer service

Great experience. No question was dismissed, and all were answered with professionalism and with high regard for me. The installation team were considerate to all questions and their ability to problem solve on their feet is a credit to them.
Panel rating: 4/5
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Great local installer

Hardy Electrical and Solar installed our first system 6 years ago, and we were really impressed with their level of professional service, recommended high-quality products, and customer support. Our second 6 KW system was installed within days of us accepting the contract, and it was up and running on install day. I can't thank the install team enough for going out of there way to explain the install and discuss options with us. They made a big effort to hide additional cabling and explained well the integration of the old system with the new. Followup support was prompt, appropriate, and well received. Thanks again, Hardy Electrical and Solar.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thank you for trusting us again after six years—it means so much to our team! We’re thrilled to hear you’re happy with both systems and the care our installers took to make everything seamless. It was a pleasure explaining the setup and ensuring the new system integrated perfectly with the old one. If you ever need anything, we’re just a call away. Thanks again for choosing Hardy’s Electrical and Solar! ?
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Excellent Service

I received a quote with several options. I quick call with Jackson Hardy helped me with making the best choice for my situation. After paying the deposit, everything else happened real fast. The boys who installed the equipment were very kind and knowledgeable. Customer service before, during and after was excellent. I can highly recommend this company.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thank you for your wonderful review! We're glad Jackson and the team made the process easy and seamless for you. Your recommendation means a lot to us, and we're always here if you need anything in the future! ?
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A great installation, the only thing missing is the battery.

All was good. A great team effort. Everyone knew their stuff. Thanks.

Supplier Reply:

Thank you for the great feedback! We’re glad to hear our team’s knowledge and effort stood out. If there’s anything more we can do for you, don’t hesitate to reach out!
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Excellent service and quality workmanship.

Amazing service and timely response and installation with excellent communication and politeness.
Inverter rating: 5/5

Supplier Reply:

Hi Craig,
Thank you for your fantastic review! We’re delighted to hear that you appreciated our service and communication. Your support means a lot to us!
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All very good

Fast and efficient on a very steep roof. young boys with knowledge and no shortcut in the installation. knowledgeable sales personnel and courteous office staff
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hi Tommy,
Thanks for the great feedback! We're glad our team delivered efficient service and that you found our staff knowledgeable and courteous. We appreciate your support!
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Outstanding quote presentation and quality install.

From start to finish the whole process was transparent and informative. Brett our sales rep was fantastic. I didn't know much about solar but the team at Hardy's made that easy for me to understand and choose their service. Very happy with the team that installed the solar installation, quick and very efficient workers. Highly recommended.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hi David,
Thank you for your wonderful feedback! We’re thrilled to hear that you found the entire process transparent and informative. Brett and the team strive to ensure our customers feel supported and well-informed, so it’s great to know we achieved that for you. We’re also glad to hear that our installation team met your expectations with their efficiency. Your recommendation means a lot to us, and we’re here for any future solar needs you may have!
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Highly professional and cost effective service. If you are looking to have solar panels installed, STOP now and contact Hardy Electrical. Highly recommended.

Excellent customer service, smooth timely installation. They did everything. No hidden costs and dramas. Value for money. Highly recommended.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hi Amer,
Thank you for sharing your experience! We’re thrilled to hear you found our customer service top-notch and the installation process smooth and timely. It’s great to know you appreciated our transparent approach with no hidden costs—value for money is something we strive for. Your high recommendation means so much to us! If you have any questions or need assistance in the future, we’re just a call away.
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Exceeded my expectations

Being new to the solar panel market, I relied on obtaining quotes from different organisations. HES helped me work through the whole process with them to suit our specific needs. When compared to the other quotes, this process was carried out in an open and honest manner which was appreciated.

After deciding on the system, the appointment was made and the installers arrived when they said they would. They were well mannered, helped me understand what they needed to do and at the end of the install, they cleaned up. Having been in the construction industry myself, this was a pleasant surprise.

The installers left after showing me how the system worked from the inverter. However, I did have issues working out the software so after making contact with their office, I was helped by a very courteous staff member.
The whole system is working exceptionally well and I have to say, the whole process has well exceeded my expectations. This is a local family business with high standards and I would not hesitate to recommend Hardy Electrical & Solar.

Supplier Reply:

Hi Jim, Thank you for your detailed review! We’re delighted to hear that your experience with Hardy Electrical & Solar exceeded your expectations. It’s great to know our open and honest approach made a difference during your decision-making process. Geoff and the installation team take pride in their work, and we’re glad to hear they provided a thorough and tidy installation. We also appreciate your understanding as you navigated the software—our team is always here to help! Thank you for supporting our local family business and for your generous recommendation. We’re excited to continue serving you!
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Highly recommended.

Your HARDY team members were on time, worked hard, and were courteous. The four workers were a pleasure to work with. They were professionals with a good attitude. I don’t think they could be faulted. I would have no hesitation in recommending Hardy’s Electrical and Solar.

Supplier Reply:

Hi John, Thanks for the wonderful feedback! We're thrilled to hear our team made such a positive impression. You've been a pleasure to work with as well, and we really appreciate your recommendation!
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Great system

Prompt response to request for quote. Personable, professional advice for system answered all questions felt very comfortable with the whole experience. So much so we recommended our neighbours to also approach for a quote which they did.

No fuss installation with supportive trades people.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hi Jeffrey, Thank you so much for your kind words! We're really glad you had such a great experience with us. It's awesome to hear your recommended us to your neighbours. We appreciate you spreading the word and choosing us!
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Very Happy Customer

Absolutely fantastic company to deal with Customer service was great and communication was spot on. Highly recommend Hardy electrical. My solar looks Devine.
Inverter rating: 5/5

Supplier Reply:

Hi Julie, Thanks so much for the kind words! We're glad you had a great experience and appreciate your recommendation.
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A really good all round install a couple of things had to be changed in the lay out and the guys kept us fulli informed very happy

from the first call with Geoff he was very professional and gave me good information about the size of system we would be needing, and his price was also very pleasing great service. And the install guys were very good and professional derrick

Supplier Reply:

Hi Derrick, Thanks for the great feedback! We're glad Geoff and the install team provided such a professional and positive experience. Appreciate your support!
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Prompt, professional, great advice

The quote process was efficient, honest and transparent. The team turned up on time and installed a large system for our business over two days

Supplier Reply:

Thank you for your positive feedback! We're pleased everything went smoothly with your installation. It was a pleasure working with you.
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Hardy Solar brilliant

We had an out of town company come to our place & explain the whole ‘solar’ thing; it was ok, but we thought we would give TRUE locals to Kingscliff the opportunity of quoting. We got better quality gear for less price & got a good $400 discount on top of their already cheaper price.
The three guys that did the installation were fantastic, great communication & not needy at all, despite my offers of tea & coffee/cold water. They were left with the house unattended for a decent time & are extremely trustworthy!
No hesitation in recommending HARDY solar!

Supplier Reply:

Thank you for choosing us and for your wonderful feedback! We're thrilled you found our team trustworthy and our service and prices exceptional. Your recommendation means a lot to us!
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Original Review on 26-08-2023:

Service was great.

Every aspect from purchase , installation and service was fantastic.
Immediate installation. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Kent: "Are you happy with the performance of your system so far?"

Yes works perfectly, Hardys Electrical great for any enquiry or service.
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Hardy's solar reduced our bill from $1000 per quarter to less than $250.

Hardy's has ensured our solar system works hard for us long after installation. They provided a tailored quote for what we actually needed, rather than selling us more. Importantly, they taught us how to maximize our system’s efficiency, such as when to run appliances to minimize bills. They also showed us how to read energy bills to get the best rates. Even after 12 months, we're still in touch with them to keep our costs down. Awesome service and commitment to making solar work for you.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thank you, Leanne! We're delighted to hear that our personalised service and ongoing support have been helpful. It's great to know you're maximising your system's efficiency and saving on costs. We're always here if you need anything!
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Great customer service from beginning to end.

The sales process was smooth and well explained, Brett did an excellent job of helping with the whole process. The guys doing the install were prompt, turned up on time, and finished the job early afternoon. They even recommended some minor alterations to the panel layout to prevent any future shading issues from neighbours trees. The whole process was explained well right through to Daryelle in the office. The inverter was explained in detail and I also have an app that lets me monitor the power being generated and what i am using and exporting to the grid.
Inverter rating: 5/5

Supplier Reply:

Thank you, Peter! We're glad Brett and our team provided a smooth sales process and installation experience. It's fantastic that you're enjoying monitoring your system with the app.
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Excellent Customer Service and after Sales Support Top Notch

Installation process went very well, from the beginning when the Energy Consultant turned up at my door. Very informative, what worked well for me was that I was listened to and there wasn't any pushy, repetitive sales pitch.
I was unsure of something once my system had been installed, my call to the office was answered very quickly and professionally.
Inverter rating: 5/5

Supplier Reply:

Thank you for your feedback, Courtney! We're pleased to hear that your installation experience was smooth and informative. We're here to help whenever you have questions!
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Smiths Creek installation done in 2 days!!

All of the above was done and explained in full detail
Inverter rating: 1/5

Supplier Reply:

Thank you for your review! We're glad we could provide a quick and efficient installation with clear explanations along the way!
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Fantastic Company to deal with from quote to installation

Sales- staff very knowledgable and helpful
Installation - friendly, polite staff who were prompt and punctual in the delivery & installation
Customer service- very helpful in setting up the grid connection, downloading appropriate apps and demonstrating on how to use the app.
We had a hotwater connection problem which was attended to within the hour of notification.
Would highly recommend Hardy Electrical and Solar Pty Ltd
Inverter rating: 5/5

Supplier Reply:

Thanks, Karin! We're glad you had a great experience with our team. Enjoy the benefits of your new Solar System! ??
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Trouble free solar installation.

From first phone contact to finish of installation very professional service.
Installation day installers on time and completed on time,no issues with staff very polite,approachable, answered questions regarding solar system. Worksite tidy during installation and on completion.
After installation Admin staff communicated what happens next,very helpful.

Supplier Reply:

Hi Peter, We're glad to hear you had a great experience from start to finish! Enjoy your new solar system! ?
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Best in the Biz

From alaysis of my energy consumption through install and to the after sales monitoring and subsequent recommendation by the energy consultant of the best energy plan for me to save even more..well they have absolutely lived up to their reputation :) My first monthly bill was $10.65 wow ! They will be doing my next system for sure, no brainer.

Supplier Reply:

Thanks, Brett! We're stoked to hear about your savings and look forward to working with you on your next system! ??
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Professional Company !

Very Professional Business. Easy quoting. Great Installers. They removed the old system and left site tidy. One of the installers was very helpful in connecting me to Solar Web on the computer. Overall very happy. We have used Hardys 3 times now over more than 12 years. Wouldn’t go anywhere else…
Panel rating: 4/5
Inverter rating: 4/5

Supplier Reply:

Thanks for your loyalty, Lyn! We're glad you're happy with our service and the team. Looking forward to assisting you in the future! ??
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Great service and stoked with outcome

Hardy installed my 8kw 21 panel system in July last year. Brett who did our quote was super helpful in terms of size of system and number of panels I should/could get. From quote to installation was only about a month and I’m thrilled with the results. My electricity bill is down to less than a third of what it was previously. After installation I was a bit hopeless at using the isolar app to track my energy production and feed to the grid but Daryelle in the office was super helpful and now I can check my production and usage at any time. Can’t recommend Hardy enough.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Kristie, Thanks for the great review! Thrilled to hear you are happy with your system and our team's support. Enjoy those lower Electricity Bills!?
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Great overall company to work with

Started just by querying about possibly getting solar in regards to cost/ when it would be installed etc. Peter came around and took us through some different options they had for solar and the gave us what he would recommend based off how many people we have living here and what and when we mainly use our power. He was very well spoken and efficient - didn’t feel like an upsell. We went for what we were recommended and couldn’t be happier! It has cut our power bill back and the company arranged to have it installed within only a few weeks after we had gone ahead with it. So happy with the whole process and the outcome of our solar. The boys that installed it were great and reliable, got it all done in one day. They then took us through Thank you Hardy Solar
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hi Adelle, Thank you for the wonderful review! We're thrilled to hear you're pleased your Solar System and our team! ??
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Great service, professional company

Hardy were great from start to finish, patient whilst we decided then quick and efficient one we have the go ahead. Would have no hesitation in recommending.
Panel rating: 5/5
Inverter rating: 5/5
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Highly recommended.

Fantastic Installation. Good customer relations. All paperwork completed for the grid connection prior to installation.
Panel rating: 5/5
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