Hardy Electrical and Solar Pty Ltd

Hardy Electrical and Solar Pty Ltd Reviews

5.0

Based on 15 ratings
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About

Based in Kingscliff, New South Wales, Hardy Electrical and Solar is a family-run business that provides services to the Northern Rivers and South-East Queensland. 
 
Our company is run by family and has a strong commitment to the community! 
 
Instead of dealing with pushy salespeople, Hardy Electrical and Solar offers skilled Energy Consultants that will customise a solar package to meet your unique household needs. 
 
We work hard at establishing trusting relationships with our clients and deliver first-rate post-installation communication. 
 
We not only install on residential properties, we install on Commercial properties too.
 
Our mission is to provide high-quality installations using premium products. 

In addition, we are a Fronius Solutions Partner Plus,  Sunpower Premier Partner, an authorised CEC Installer, and a New Energy Tech Approved Seller.

Reviewers report paying: $6,100 - $7,800 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

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Hardy Electrical and Solar Pty Ltd Reviews (15)

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Average Scores

5.0/5

Value for money

4.9/5

Quality of System

4.9/5

Installation

4.9/5

Customer Service

  • 5 star 13
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Prompt, professional, great advice

The quote process was efficient, honest and transparent. The team turned up on time and installed a large system for our business over two days

Supplier Reply:

Thank you for your positive feedback! We're pleased everything went smoothly with your installation. It was a pleasure working with you.
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Hardy Solar brilliant

We had an out of town company come to our place & explain the whole ‘solar’ thing; it was ok, but we thought we would give TRUE locals to Kingscliff the opportunity of quoting. We got better quality gear for less price & got a good $400 discount on top of their already cheaper price.
The three guys that did the installation were fantastic, great communication & not needy at all, despite my offers of tea & coffee/cold water. They were left with the house unattended for a decent time & are extremely trustworthy!
No hesitation in recommending HARDY solar!

Supplier Reply:

Thank you for choosing us and for your wonderful feedback! We're thrilled you found our team trustworthy and our service and prices exceptional. Your recommendation means a lot to us!
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Original Review on 26-08-2023:

Service was great.

Every aspect from purchase , installation and service was fantastic.
Immediate installation. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Kent: "Are you happy with the performance of your system so far?"

Yes works perfectly, Hardys Electrical great for any enquiry or service.
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Hardy's solar reduced our bill from $1000 per quarter to less than $250.

Hardy's has ensured our solar system works hard for us long after installation. They provided a tailored quote for what we actually needed, rather than selling us more. Importantly, they taught us how to maximize our system’s efficiency, such as when to run appliances to minimize bills. They also showed us how to read energy bills to get the best rates. Even after 12 months, we're still in touch with them to keep our costs down. Awesome service and commitment to making solar work for you.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thank you, Leanne! We're delighted to hear that our personalised service and ongoing support have been helpful. It's great to know you're maximising your system's efficiency and saving on costs. We're always here if you need anything!
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Great customer service from beginning to end.

The sales process was smooth and well explained, Brett did an excellent job of helping with the whole process. The guys doing the install were prompt, turned up on time, and finished the job early afternoon. They even recommended some minor alterations to the panel layout to prevent any future shading issues from neighbours trees. The whole process was explained well right through to Daryelle in the office. The inverter was explained in detail and I also have an app that lets me monitor the power being generated and what i am using and exporting to the grid.
Inverter rating: 5/5

Supplier Reply:

Thank you, Peter! We're glad Brett and our team provided a smooth sales process and installation experience. It's fantastic that you're enjoying monitoring your system with the app.
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Excellent Customer Service and after Sales Support Top Notch

Installation process went very well, from the beginning when the Energy Consultant turned up at my door. Very informative, what worked well for me was that I was listened to and there wasn't any pushy, repetitive sales pitch.
I was unsure of something once my system had been installed, my call to the office was answered very quickly and professionally.
Inverter rating: 5/5

Supplier Reply:

Thank you for your feedback, Courtney! We're pleased to hear that your installation experience was smooth and informative. We're here to help whenever you have questions!
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Smiths Creek installation done in 2 days!!

All of the above was done and explained in full detail
Inverter rating: 1/5

Supplier Reply:

Thank you for your review! We're glad we could provide a quick and efficient installation with clear explanations along the way!
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Fantastic Company to deal with from quote to installation

Sales- staff very knowledgable and helpful
Installation - friendly, polite staff who were prompt and punctual in the delivery & installation
Customer service- very helpful in setting up the grid connection, downloading appropriate apps and demonstrating on how to use the app.
We had a hotwater connection problem which was attended to within the hour of notification.
Would highly recommend Hardy Electrical and Solar Pty Ltd
Inverter rating: 5/5

Supplier Reply:

Thanks, Karin! We're glad you had a great experience with our team. Enjoy the benefits of your new Solar System! ??
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Trouble free solar installation.

From first phone contact to finish of installation very professional service.
Installation day installers on time and completed on time,no issues with staff very polite,approachable, answered questions regarding solar system. Worksite tidy during installation and on completion.
After installation Admin staff communicated what happens next,very helpful.

Supplier Reply:

Hi Peter, We're glad to hear you had a great experience from start to finish! Enjoy your new solar system! ?
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Best in the Biz

From alaysis of my energy consumption through install and to the after sales monitoring and subsequent recommendation by the energy consultant of the best energy plan for me to save even more..well they have absolutely lived up to their reputation :) My first monthly bill was $10.65 wow ! They will be doing my next system for sure, no brainer.

Supplier Reply:

Thanks, Brett! We're stoked to hear about your savings and look forward to working with you on your next system! ??
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Professional Company !

Very Professional Business. Easy quoting. Great Installers. They removed the old system and left site tidy. One of the installers was very helpful in connecting me to Solar Web on the computer. Overall very happy. We have used Hardys 3 times now over more than 12 years. Wouldn’t go anywhere else…
Panel rating: 4/5
Inverter rating: 4/5

Supplier Reply:

Thanks for your loyalty, Lyn! We're glad you're happy with our service and the team. Looking forward to assisting you in the future! ??
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Great service and stoked with outcome

Hardy installed my 8kw 21 panel system in July last year. Brett who did our quote was super helpful in terms of size of system and number of panels I should/could get. From quote to installation was only about a month and I’m thrilled with the results. My electricity bill is down to less than a third of what it was previously. After installation I was a bit hopeless at using the isolar app to track my energy production and feed to the grid but Daryelle in the office was super helpful and now I can check my production and usage at any time. Can’t recommend Hardy enough.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Kristie, Thanks for the great review! Thrilled to hear you are happy with your system and our team's support. Enjoy those lower Electricity Bills!?
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Great overall company to work with

Started just by querying about possibly getting solar in regards to cost/ when it would be installed etc. Peter came around and took us through some different options they had for solar and the gave us what he would recommend based off how many people we have living here and what and when we mainly use our power. He was very well spoken and efficient - didn’t feel like an upsell. We went for what we were recommended and couldn’t be happier! It has cut our power bill back and the company arranged to have it installed within only a few weeks after we had gone ahead with it. So happy with the whole process and the outcome of our solar. The boys that installed it were great and reliable, got it all done in one day. They then took us through Thank you Hardy Solar
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hi Adelle, Thank you for the wonderful review! We're thrilled to hear you're pleased your Solar System and our team! ??
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Great service, professional company

Hardy were great from start to finish, patient whilst we decided then quick and efficient one we have the go ahead. Would have no hesitation in recommending.
Panel rating: 5/5
Inverter rating: 5/5
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Highly recommended.

Fantastic Installation. Good customer relations. All paperwork completed for the grid connection prior to installation.
Panel rating: 5/5
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