Green Wiring Reviews
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About
Green Wiring is based in Western Australia and provides top quality solar panel products at reasonable prices. It believes that everyone should be able to benefit from renewable energy without having to compromise on the quality of their equipment.
The company has more than 25 years of experience in the electrical industry and has solar installation accreditation from the Clean Energy Council. The team at Green Wiring are said to provide installations of the highest possible quality.
Reviewers report paying: $3,500 - $5,065 for depending on hardware choice and installation difficulty ( how is this calculated? )
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Green Wiring Reviews (883)
Show Most Recent reviews from All time across Australia
Average Scores
4.4/5
Value for money
4.4/5
Quality of System
4.6/5
Installation
4.5/5
Customer Service
- 5 star 273
- 4 star 550
- 3 star 55
- 2 star 3
- 1 star 2
11 December 2024
09 December 2024
Friendly sales person and installers, no issues.
Straight forward job, all people involved seemed genuine and happy (on Day 1) with installation and it's working.Inverter rating: 4/5
25 November 2024
Green Wiring
The process was smooth from start to finish, so far the system is running well.15 November 2024
Good choice
The price is reasonable and the installation is good , happy choice.Panel rating: 4/5
Inverter rating: 4/5
30 October 2024
Simple and Effective installation
The quote was very competitive - much better than the one we got from a 'door knocker'.The installation was very simple, the installers were on time, polite and efficient and always made sure that what they were doing was acceptable to us.
They also removed our old 1.5KW system that they had installed about 15 years ago (which was still working fine but no longer fit for purpose).
The only thing that could be improved is to provide a short set of dot points to inform ( remind ) owners what might come after installation.
- explain the odd set of symbols on the Status that relate to when there are network voltage limitations,
- Synergy may disconnect the system for a short while to test they can shut it down.
- Synergy will change the meter reader.
Overall - highly recommended
Panel rating: 4/5
Inverter rating: 4/5
10 September 2024
Highly rated for good reason
Selected due to their high rating and was not disappointed. Very happy with the work completed and the system.11 August 2024
A good company
Salesperson Steve was very easy to get on with, whereas another with whom we'd had a phone quote from, was Very upset when I emailed him to say that we'd gone with another company. I was told by Steve that installation was going to be the following Wednesday, but a day or so later, phoned to say that the installer was double booked, so we got it the following Wednesday.Removal of the previous installation & the new install was very efficient. The only thing that I wasn't aware of was that the new inverter would be smaller & be higher than the previous one, which meant that two new holes for the cabling were drilled, leaving the previous holes underneath, exposed. It's left to the owner to fill the holes which are 30 mm wide.
The electrician showed us how the system worked & did the connections to the grid through his company.
05 August 2024
Great service good price
Polite, punctual and tide from point of consideration to installation01 August 2024
Easy to Deal with and Competitive Pricing for Premium Inverter
Green Wiring are easy to deal with, competitive pricing, responsive to queries and would use again.Panel rating: 5/5
Inverter rating: 5/5
13 May 2024
Very happy with the process, Pleased I used solar quotes.
I have another house to get solar on and will use Green Wiring for sure, great to deal with and was happy with the finish job.22 March 2024
Green wiring solar
Green wiring were great from start to finish, they made it straight forward and easy. They were the only ones to attend to quote, but were not pushy. We liked that they used their own installers who were fantastic.Inverter rating: 5/5
27 February 2024
A quality installation
Right from the first visit I was made to feel comfortable. They were open and honest. The installation was quick with no fuss. The after sales service was excellent. All questions raised were answered.14 February 2024
A job well done
Under stinking hot conditions the guys came and very efficiently got our install done with no tiles damaged, everything cleaned up afterwards. Helped us with the technology side of things and explained it all to us and were still smiling under very trying conditions.26 January 2024
Hassle free service.
Green Wiring is a family owned Perth company, which is well established. I felt informed and not pressured by the sales rep during the quoting process, and was able to independently research the recommended products, which had excellent reviews. I was able to converse directly with the owner as well, which was reassuring. The installers were punctual, polite and efficient. They worked hard all day, removing all the old solar panels and inverter, installing the new - giving me options as to the location of the inverter - and leaving no damage or mess. They ensured the connection to the grid, and explained how to use the app on my phone. I like how this company is local, and I feel confident in their knowledge, service and ongoing availability.01 January 2024
Timely installation
Being my third quote, I had a bit of knowledge by then, so the quoting process was relatively quick. The installers were polite and punctual. They organized the grid connection after the install.Panel rating: 4/5
Inverter rating: 4/5
12 December 2023
Great installer, quick and easy process.
Competitively priced and worked with me to use my preferred panels/inverter, would highly recommend.Panel rating: 5/5
Inverter rating: 5/5
16 November 2023
Very Happy
Sales person was polite and knowledgeable.Installation went smoothly, tradesmen were professional.
System appears to be working well.
04 September 2023
Referred
Green Wiring are a family run business and have been in operation for over 15 years. No sales pitch, they offered to come around and quote however I knew the system I wanted so I sent photographs of roof area and my meter box and they gave me a written quote (email). They even offered to remove the old system for nothing. No complaints working as expected and in time for summer.28 June 2023
Easy company to deal with
Sales process was great, did comparison and got the information we wanted. Installation was seamless. They completed the grid connection paperwork so was very easy02 June 2023
Original Review on 06-08-2022:
10 months later we asked Doug: "Are you happy with the performance of your system so far?"
yes it has and I’m not sure why i only gave a 1 star to the installation and customer service as at the time it was good.14 May 2023
Honest, informative, prepared
Each aspect of the purchase and installation process went very smoothly and how I expected. You couldn't ask for more.03 May 2023
Really cleared up the process and what we'd need
Steve came and visited my house to quote and was really friendly and down to earth. He took time to look at my current bills and explained how much we'd need/what we'd saved based on units (kWh) and it just made so much sense and what made sense from an installation point of view. Gave plenty of options and the guys that came and installed it were professional and did a great job. Got a good number of panels to fit and no ties were broken.
22 February 2023
Original Review on 28-04-2022:
Happy Customer
Sales person visited and explained the systems and options well (as did all three that quoted per Finn's recommendation). Installation was fast and efficient, despite patchy rain on the day. Goodwe inverter setup was simple (happy with no noise from inverter). Just installed today, so we'll see how it goes.10 months later we asked Paul: "Are you happy with the performance of your system so far?"
Perfect.17 February 2023
Had an issue but complaint rectified today.
Had an issue but complaint rectified today and thanks for the same. The system is under warranty.24 January 2023
Excellent Outcome
From initial contact fro quote to on time installation the quality of service was faultless. The system was installed in half a day with full function and grid connection confirmed.Inverter rating: 5/5
23 January 2023
Happy customer
Process from quote to installation was no hassles.Staff were friendly and easy to deal with.
Would recommend.
29 December 2022
Very impressed
From start to completion Green Wiring where excellent.Good communication Good pricing and no pushy sales talk.
Installers were neat and tidied up after themselves. Took all the packaging away too.
16 November 2022
Prompt and professional from quote to installation
Steve's quote was the best of the three I received.The installation went smoothly, the guys were polite, tidy and punctual.
Inverter rating: 1/5
17 October 2022
Very good install, few cracked tiles. Friendly installer lead.
What stood out to me was that Steve (sales) was willing to schedule work without taking a deposit. This indicated a lot of confidence in his price and quality. Looking back, it was a clever psychological play on my comitment bias! Green wiring were quite a bit cheaper than the other quotes requested through solarquotes, one of the companies sent by solarquotes semed really disinterested.I elected to to puchase the Goodwe HK1000 consumption monitor. Note, this is installed at your switchboard and takes up 4 DIN slots. Add another MCB for solar isolation and you will need 5 DINs available! However it does give me quite a bit of information about my consumption patterns, although the goodwe site isn't great and only refreshes in 2.5 min intervals. Also, I suspect that the HK1000 will be required if I did want a battery later.
I did not elect to go with a hybrid inverter and if it makes financial sense later, I will go with AC coupled batteries (I didn't want to risk a hybrid inverter which had narrow battery compatiblity in the future). My extrapolation from the HK1000 indicates that the payoff time for batteries would be 7.5 years. My inverter was the GW5000D-NS.
I do want to point out that the goodwe inverter acts as a wifi client as well as a wifi access point (for future support), as does the HK1000. I don't particularly like this as it uses default passwords to connect as well as admin! I plan to buy the lan dongle for the inverter and remove its wifi functionality. The HK1000 also features an ethernet connection which I plan to use; its position experiences poor wifi signal strength right now.
I highly encourage you to visit tradezone.com.au and sign up for a free account which will let you see approx cost prices for each component for your system. This will arm you with the knowledge needed to keep quotes in check.
With regards to installation, a few minor issues occured. Roof tiles were chipped off with a hammer which I feel was an unnecessarily risky way to work. I have spotted a few small chips in traversed tiles too. This is probably just something you have to expect with roof work.
From a layout/design perspective, I have not seen a voltage-indicated advantage by splitting 25% of my panels to face the west. The string facing west vs north reached equal voltage at about 4pm, when I was already ramping down to a 6pm shutoff. While its great in theory to "flatten the curve", the generation results indicate this isn't a worthwhile approach.
Panel rating: 5/5
Inverter rating: 4/5
12 October 2022
Great install. Friendly, knowledgeable staff.
I had no issues at all with Greenwiring. Everything was done on time and as planned. All questions were clarified up front. Neat and timely job. It is now 4 years since the installation was completed and its going great.Panel rating: 4/5
Inverter rating: 4/5
28 September 2022
Great service from a small business
Steve the sales guy got in touch soon after I requested a quote and was on site for a chat within a few days. Provided all the information I required. Advice to use SolarEdge optimisers instead of micro inverters was spot on and also consistent with the advice provided by the other companies I spoke to.Installation was without hassles, team turned up on time and cleaned up everything before they left. Team leader Dean communicated well and showed me how the SolarEdge app works before he left.
13 September 2022
Couldn't get consumption meter working Day 1, but got there!
Sales rep was enthusiastic and answered all my questions, and gave a reasonable quote.Only slight red flag (if you'd even call it that) was that he was trying to talk me out of the consumption meter.
Install went well, and installers were good to deal with.
However, again the (lead?) installer tried to talk me out of the consumption meter.
The installers were able to squeeze the inverter in exactly where I wanted it, which I was very happy with.
Install was done, however the Inverter wouldn't start producing power, due to apparently there being too much voltage on the grid. So the Installer booked an appointment with Western Power to see if they could lower the voltage.
Before the installer left, the system kicked on and started producing power, however the website and app wasn't showing any power being produced (even though this was showing on the Inverter, and the datalogger was appearing on the website).
This was left over the weekend, however early Monday morning, Website and App started showing power being produced (apparently Solis support did something on their end). But still no power consumption. The consumption meter I was sold, I believe was slightly different to what the sales rep showed me, being a "wired to the Inverter" version, rather than a Wireless/Wi-Fi version. Talking to the installer, it sounded like it was the first time they had installed this type, which is manufactured by a 3rd party, rather than Solis themselves.
Then later in the day, Installer came back, and speaking to a colleague on the phone, got the consumption meter working and the data displaying on the app.
Overall and in the end, very happy with the service, install and equipment. I'll see how things are going in 12 months time...
14 August 2022
Original Review on 13-12-2021:
Yet to be proven
The quality of the service was excellent.We had 3 companies who were going to contact us. The first company said they were unable to visit us until a time in the future but we were ready to go ahead straight away and a future appointment was not preferred.
Green Wiring contacted us and suggested a time in the near future. We told them that this was a problem and that we were over 90% committed to go ahead. Green Wiring wanted our work and agreed to visit us the following evening.
Steve contacted us the next day to confirm the time for that evening. (We were impressed 2 contacts within 24 hours, he obviously wanted our custom) and then he rocked up on time.
We had previously had another company around to quote and while the rep was friendly she was evasive on a couple of my questions.
Steve had no such aversion to answering my questions and he impressed us with his expertise.
He was not phased when we said we asked for an installation date. Steve gave us a choice of two. We selected the first available time and Steve told us the process from there. He explained that Western Power would be around to change the meter system to digital. We were contacted by Green Wiring at least4 times after the quote acceptance and the installation. Honestly we did not have to do a thing after we gave Green Wiring the go ahead, The installers arrived on time on the agreed day and went about the installation in a most professional manner. When asked how long the installation would take the installer said they would be gone by 2.30. They were finished by 1PM.Under promised and over delivered which impressed us.
Indeed Green Wiring did not make any rash promises they merely told us what would happen and within what time frame. Great company to deal with and we would recommend them to friends.
We also appreciated Solar Quotes follow up and interest in the process. Your comments on the several you tube sessions were very informative and helped to allay any worries we might have.
8 months later we asked John: "Are you happy with the performance of your system so far?"
The system has performed quite well. Although I honestly expected greater savings.I sometimes feel like the panel numbers should have been 20 panels but it was made quite clear at the onset that we would only have 17 panels. We agreed to this at the time.
12 August 2022
Beware the Snake Oil Salesman
Green Wiring visited my house to give me a quote for a solar system. They asked what I wanted and I told them that I wanted, amongst other things, a system that had the ability to monitor consumption. I also told them that I had already received a quote that provided me with this requirement. The Snake Oil Salesman asked me what inverter I had been quoted and I told him. I even told him what price I had been quoted. He said that the Fronius inverter, although more expensive, was a far better product as it was manufactured in Europe and provided everything, and more, than the Chinese inverter that I had been quoted. The Snake Oil Salesman persuaded me to go down the more expensive inverter route on the clear understanding that, I thought, I was still getting what I had been quoted by the other provider, "and more".I signed a one page Contract with them which had the words ``Consumption meter discussed - Yes" and a date by when the installation had to take place as I was leaving for overseas on holiday. After the installation, which took place on the agreed date without any real problems, I went onto the Fronius website to monitor the solar production and compare it with my household consumption only to find that I was not able to monitor consumption. I phoned the Snake Oil Salesman to ask him what I was doing wrong as I was unable to monitor consumption. He advised that a consumption meter was not included in the price and to install one would cost $750. Alternatively, he said, I could go online and purchase a third party consumption monitor, which was easy to install, for a fraction of the price.
I sent Green Wiring an email explaining that I had not received what had been 'sold to me' and in addition the installers had dislodged a number of roof tiles that required rectifying. I told them that I would be deferring the payment until we had jointly resolved the issues at hand. I received no response, either by phone or by email, over the following 4 days before I flew out to the UK. I received an email 6 days after I left the country stating that they had entered my property and rectified the roof tiles and disconnected the system! They claim that they unsuccessfully attempted to contact me by phone so they took it upon themselves to enter my property and decommission the system. Their action is tantamount to trespassing in my book and as such they illegally gained access to my property.
I have since paid for the installation in full although I am far from happy as I strongly believe that I have been conned. So my advice to anyone that is considering using Green Wiring is beware the Snake Oil Salesman and make sure that the Contract that they ask you to sign includes everything that you think you are getting because if you don't they will have an excuse to get out of something
Supplier Reply:
Steve went to see Adam to quote for a solar system.Adan was very happy with what was offered and decided to proceed with the quote and book an installation date in.
The conversation about consumption was talked about but the metre was never ordered.
On the contract of work it shows this.
Adam rang Steve after the installation and had a chat about the metre and asked how much it would be.
Steve quoted for the metre and never heard back from Adam until Adam sent an email 2 weeks after install saying that he was conned about the metre.
As for trespassing, there were a couple of tiles which had slipped a couple of inches that Adam informed us about and we were keen to get back and put them back but we couldn’t contact Adam and we were concerned about the rain that was due so we took it upon ourselves to go there and knock on his door and got no answer so we thought it best to get on the roof and slide the tiles back(we thought this was the right thing to do).
As for turning the system off, payment is due on the day after installation.
Balance of the system still was outstanding after more than two weeks and no contact from Adam.
As for the snake oil salesman, how rude!!!
Steve has worked for Green wiring for quite a number of years and has NEVER had any complaints at all and he takes this insult very personally.
Steve and Green wiring proud ourselves on Clear, upront honesty and professionalism and would never con anyone!!!
We are sorry if there has been any confusion or mis-communication Adam.
30 July 2022
Great service and followup, would recomend
From Quote to finished instal could not have ask for better. Would recommend AAA +22 July 2022
Great Setvice
Steve from Green Wiring was great throughout the whole process. We received a fantastic quote, and ocked in an install date all in one day. The team were punctual and the job was completed in half a day. Very happy with the whole process.Panel rating: 5/5
Inverter rating: 5/5
21 June 2022
Original Review on 20-10-2021:
System installation
All good except escution cut-out on switch board.Was done with angle grinder not file and drill.
So sloppy work there.was surprised as all the other work was good.
Next issue is synenergy in Western Australia are only giving 2 cents buyback,that needs to change as there is no incentive for people to go solar.
The only reason I did is to charge my ev and I consume 8 to 9 kwh per day with that.
8 months later we asked Larry: "Are you happy with the performance of your system so far?"
Pretty good but the huwaie inverter tends to pv limit at 4.5kw instead of 5kw.i have a friend that has a fronius inverter that just limits at 5kw all the time.mine may be voltage related ,reasoning on that is if I plug the electric car in my inverter is back up to 5kw.Not happy with synenergy,s 2.75cent buyback and try to feed the ev as much as I can but that's only 7 to 8 kwh per day.
16 June 2022
Original Review on 16-10-2021:
Easy, good price, good sales rep, good installers
Only quoter to call and not just email a questionnaire, Steve was open and honest when he came onsite to quote, grid connection was arranged before install, installers were punctual, polite, tidy, and went the extra mile.8 months later we asked Sam: "Are you happy with the performance of your system so far?"
Yes, but quite a difference in performance over winter,6.6 panels not even producing 5kVa in full sun27 May 2022
Original Review on 25-09-2021:
Highly recommend Green wiring
Highly recommend Green Wiring, from start to finish. Best price for Goodwe inverter and Canadian panels.The installation was easy and to a very high standard. Thankyou to the Green Wiring team.8 months later we asked Kylie: "Are you happy with the performance of your system so far?"
Feel very confident and happy in our system and Green Wiring for installing. Now we understand how to get the most of using the solar during the day, the only thing I would have changed is putting some of the panels on a different part of roof to maximise the afternoon sun, which is what the Green Wiring installer did suggest.Still highly recommend system and Green Wiring
09 May 2022
Original Review on 07-09-2021:
Great customer experience
Friendly, knowledgeable salesman - answered all my questions. Great price for good quality components8 months later we asked Tony: "Are you happy with the performance of your system so far?"
It all seems to work. But my electricity bill has not dropped a lot. I only have a fridge and aquarium on all the time - nothing that uses a lot of power [gas hot water].My neighbour is about the same but his bills are $40, whereas mine are $200
09 March 2022
great service, so far so good
Only company to actually do a site visit to quote. Managed to bring installation date early. Install was tidy. Connection all done for us. Happy02 March 2022
Easy
The experience right from Steve explaining what's right for us to the experienced installation team, to the quality materials used was just great. Kenny was great with answering all my after installation questions.. Very happy with solar quotes who were prompt with recommending installers and so happy I shortlisted Green wiring. The quality of the PV system and price given was great value. I got a 6.6kw qcell and fronius symo combination. Highly recommend them for quality, honest and value quotes.Panel rating: 5/5
Inverter rating: 5/5
01 March 2022
Great customer service
The process was very easy. Steve came to my place, open to answer all of our questions. Very happy with the outcomeInverter rating: 5/5
14 February 2022
Fair price, great installation, saving money
Sales process - quick and professional. Was good to have the information from SolarQuotes to be able to answer the questions on the spot and correctly.Installation - date was moved up by a month which was great. Chaps arrived on time and finished early.
Overall customer services - great, would definitely recommend this installer
07 February 2022
Easy Process
Sale and quoting process was easy and informativeInstallation team were excellent. Were able to schedule us in earlier than expected and installation was quick and professional
19 January 2022
Great communication throughout. Really competitive pricing and workmen we’re professional and polite. Thank you
Just went in today so need to wait and see how it goes but see above for service and price info13 January 2022
Original Review on 15-05-2021:
Excellent install!
The whole process, from the beginning to the end was very smooth, with no problems. The installers gave full briefing at the end and left the work area as they found it.8 months later we asked Odvar: "Are you happy with the performance of your system so far?"
I would highly recommend11 January 2022
Good Job
Salesman talked us through what we needed. installers left a dozen or so metal clamp things on the roof which probably would have rusted up there. Apart from that they were very neat and tidy cleaning up most of the dust etc when drilling through the carport wall. wi fi is playing up a bit meaning i have to reset it every time i want to look at the daily production but i haven't yet contacted them for a fix. all in all I'm very happy with the system installed and am looking forward to our next power bill.i was not home for the install but the wife tells me the team leader on the install was very nice
Perth Solar Force wanted to make sure I had 20 roof tiles spare to replace broken ones but our installers did not break any
10 January 2022
Great installer, good communication, looks good.
The sales/quoting process was easy. Installation was brought forward due to an opening in their availability. Install went fine, looks tidy.08 January 2022
Great company
Great salesperson and great installation. People were friendly and professionalPanel rating: 4/5
Inverter rating: 4/5
Amazing service definitely recommend it
Very smooth and honest that’s what I value the most.Inverter rating: 5/5