Green Wave Solar Pty Ltd Reviews

29 August 2024

Solar Panel Installation

All the staff at Green Wave Solar were very helpful and efficient. From quoting to installation it was very quick and once again efficient. The team who did the installation were very professional, polite and respectful. They were always very jovial and advised me at every point of what they were doing.

Green Wave Solar have kept in touch with me at all times and are never too busy to help.

I want to thank all the staff and tradesmen at Green Wave Solar for all their help and assistance, the experience has been great. Thank you!!

Supplier Reply:

Thanks for your lovely review Deb! We appreciate your feedback and kind review!

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22 August 2024

Greenwave solar system

We were impressed by the prompt response to our requests.
The working of the systems and options were given in an easy way for us to understand .
Work was done effectively and efficiently
Grid connection was done for us.
Customer service has been excellent

Supplier Reply:

Cheers Doll, thank you for your kind words :)

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09 August 2024

Why we chose Green Wave

Full credit to the Green Wave Team. Very professional people to deal with. We are very satisfied with our choice from sales to installation and hand over. Mac
Panel rating: 5/5

Supplier Reply:

Thanks very much Mac for your review!

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29 July 2024

Fantastic company.

Cannot recommend this company more highly. Excellent quality product and fantastic service, from finding the right system for us and a smooth and clean installation. This guys are super friendly aswell.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
EV Charger rating: 5/5

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27 June 2024

Seamless Experience

Green Wave Solar responded quickly to my request for information and quotation. Answered all my questions. Only recommended quality panels, invertors and battery's. The installation team were very polite, efficient and tidy. The commissioning and use of the system was explained very well. The app on your phone allows for easy monitoring and efficient use of household appliances to utilize solar production and have the battery at 100% ready for night time use. My journey into the world of solar was seamless with Green Wave Solar. Very happy and appreciative of the team at GWS.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thanks Mike, great review. We appreciate the time taken to write this, so thank you! It was our pleasure.

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18 June 2024

<$2/day inc connection fee over cloudy winter 30-50kWh consumed per day

Sales and system design customised to site constraints, objectives and future aspirations.
Prompt, tidy and fault free installation.
Splendid after sales service
Panel rating: 5/5
Inverter rating: 4/5
Battery rating: 5/5

Supplier Reply:

Cheers Dan, we appreciate your review! Thanks for taking the time to share your experience.

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18 June 2024

Best solar in Dunsborough

Easy to deal with. Told them what we wanted and they designed a suitable system and sorted everything out. Timeframe to order and install was quicker than expected.
Inverter rating: 5/5

Supplier Reply:

Thank you Chris, it was a pleasure! Thank you for your kind review. Cheers, Green Wave Solar

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17 June 2024

Excellent customer service and competitive pricing.

I recently had the pleasure of working with Green Wave Solar, and I couldn't be more impressed with their service. During our initial phone call, I was presented with three pricing options ranging from budget to premium. The quotes were detailed and competitive, making my decision easier.

The level of professionalism continued when an electrician and his team visited to inspect the installation site and ensure everything, including the internet connection, would work seamlessly. The installation itself was completed well within the promised timeframe. The team was polite, tidy, and efficient.

Green Wave Solar handled everything for me, even providing a USB with all the necessary warranty information. Setting up my Fronius account was straightforward, thanks to their clear email instructions. Any questions I had were promptly answered, and I received a follow-up email with tips on how to use the system effectively.

Overall, Green Wave Solar exceeded my expectations in every aspect. Their excellent customer service and attention to detail made the entire process smooth and stress-free.
Panel rating: 5/5
Inverter rating: 4/5
EV Charger rating: 5/5

Supplier Reply:

Wow thank you! What wonderful words on a Monday. The pleasure is all ours, thank you for taking the time to provide your feedback!

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15 March 2024

Great, regional installer (Dunsborough W.A. based)

Price competitive for the region using high quality components. They beat the cheap, national or Perth advertisers once regional travel and same quality components were included.

Installation was clean, punctual and quick. Installers were clean, well mannered and informative.

The whole process couldn't have been easier. Green Wave Solar did everything from planning to installing and organising grid connection and approvals. We just signed documents as requested and paid the bill.

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30 January 2024

Very happy

Found the installers friendly and courteous, very efficient and left premises clean and tidy

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26 December 2023

We'll priced top quality off grid solar system

Kane responded quickly with a quote and revised it as soon as I requested some different components to what was originally quoted.
He was there installing it with his team within a short timeframe and was very helpful in explaining the details of how it operates.
The quote itemised the charges and the installation cost was reasonable.
I highly recommend Greenwave Solar Pty Ltd, situated in Busselton, Western Australia.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

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20 November 2023

Easy install

Very easy install with a great team - very professional and responsive.

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19 October 2023

Original Review on 28-10-2022:

Honest to deal with, may be not the cheapest but good and honest.

The sales and quoting process work very well, everybody was prompt and had the quotes to us very quickly.

The installation when very well and the team was easy to deal with, they did a good tidy job. Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 3/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

12 months later we asked Stuart: "Are you happy with the performance of your system so far?"

The system is doing everything we expected it to do. We are very happy with the service and backup service we have received from Green Wave Solar.

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28 July 2023

Efficient and reliable

We were very happy with our experience with Green Wave. The quotation process was fast and efficient. The installation went smoothly even though the weather was appalling that day. All our questions have been dealt with promptly and the team has been very helpful.
Inverter rating: 4/5

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26 June 2023

Splendid service!

The team at Green Wave were fast and efficient with minimal inconvenience. They were very professional and left the place as if they hadn’t been here at all! And the staff at the office were informative and very easy to consult with. I will definitely recommend them in the future. Thanks guys.
Panel rating: 5/5
Inverter rating: 5/5

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22 June 2023

Professional, Excellent Customer Service

Having known Chris for a number years I had no hesitiation in having Green Wave Solar install our new PV system. Their quote and savings forecasts were all very comprehensive and the lead up to install was smooth.

The installation was very smooth, the team went out of their way to make sure I was fully informed.

They also cleaned up the electrical switchboard which was needed and meant we didn't have to organise a second electrician.

Have no hesitation in recommending Green Wave Solar. Extremely satisfied with the process from start to finish. Thanks Chris for making our solar journey so enjoyable
Inverter rating: 4/5

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19 June 2023

Solar experience

The whole process from quote to install & follow up was very straightforward.

Everything was organised for us.

Customer service was easy & punctual.
Inverter rating: 5/5
Battery rating: 5/5

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19 June 2023

Really good service overall.

I needed to have my old solar system replaced, so after a bit of time spent on research on the Solar Reviews website, then getting information and quotes from my local solar retailers (in South West W.A.), I ended up choosing Green Wave Solar to install a complete new system. They were not the cheapest, but gave me the most comprehensive and realistic information, and once I had set the process in motion, the guys were on time with their installation dates. On the day they were scheduled to install, it was one of the hottest days of the summer (over 40 deg C), yet they were on the roof for hours in that heat, and got the whole job completed and operational as planned. The only thing I would have liked more instruction of, was how to interpret the Fronius App properly. A follow up a few days later would have been appreciated, and while I did not ask for this myself, the offer would have been really appreciated. Apart from that (very minor), note, I was super happy with the guys, the company, and the performance of my new system. I have since recommended them on line and personally and will again.
Panel rating: 5/5
Inverter rating: 5/5

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19 June 2023

Cant recommend enough

Right from the quote all the way to installation and even after sales service, Matt and his team did an awesome job. Great knowledge of their product and workmanship cant be faulted. Cant recommend them enough! thanks guys

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15 June 2023

Easy process great service

Process was easy from quote to installation. Very honest and straightforward and punctual.
Helped with connection.
Panel rating: 5/5
Inverter rating: 5/5

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15 June 2023

Excellent service

Quote was accurate
After service has been great
Top Team
Professional
Inverter rating: 5/5

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14 June 2023

Very good service

Very efficient installers and super friendly guys.I stumbled a bit with my Wattpilot car charger but Chris had a guy around in hours to help me set up my App on my phone.Love the Tesla battery I didn't even know the power had gone off until Tesla sent me a text telling me the Grid had gone down and I was now running on battery power.
I highly recommend Green Wave Solar
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

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13 June 2023

Great to deal with

When I was initially gathering quotes for transitioning to solar, Green Wave was the only installer/supplier to actually visit onsite and provide an opportunity to discuss any issues I had re the install. They were easy to contact and always responded promptly. I found the whole process to be timely and professional. Already I've seen a significant reduction in my energy bills. Cheers to all at Green Wave.
Panel rating: 5/5
Inverter rating: 5/5

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13 June 2023

Great product and service

The installation was efficient and the staff were very friendly.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

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12 June 2023

Professional quote, installation and follow up

The quality of the installation and equipment was superb. The whole process was simple and was done in a professional and effective manner.

I am very happy with the result.
Panel rating: 5/5
Inverter rating: 5/5

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12 June 2023

Best decision we made

Polite, punctual and professional service. Not pushy sales people and advised us on the quantity of panels needed based on our usage.
Competitive price and value for money. Would recommend this company to anybody!
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

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12 June 2023

Top job

I highly recommend Green Wave Solar for a quality and professional service.

Great job guys
Panel rating: 5/5
Inverter rating: 5/5

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12 June 2023

Very professional and great service , we are very happy with the finished product.

Excellent service and communication from start to finish. All the guys were very professional and we are very happy .

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12 June 2023

Too easy!

No chasing, no mess, no waiting. Just good old fashioned excellent, speedy, good quality service.

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12 June 2023

Great company

Great company, solar products good and service was fantastic.
Panel rating: 5/5
Inverter rating: 5/5

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12 June 2023

A very smooth and quick installation of panels. Work crew were very considerate and polite.

Good cooperative and smooth installation even though we had internet issues.

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12 June 2023

Professional service

Solar is such a difficult product to work out which product is superior as …..a builder I see soo many quotes for similar products that you have to be a specialist to know what your actually looking at
Green wave have been fantastic to deal with ,Chris and his teams up front approach and professionalism is extremely refreshing and I can’t fault the service or the product
Inverter rating: 5/5

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12 June 2023

Professional and good quality

Super impressive, a quality system installed in good time. Professional from start to finish. Great people to deal with.
Panel rating: 5/5
Inverter rating: 5/5

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This 2.50 star review was removed at the request of the reviewer

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25 April 2023

Complete satisfaction with Green Wave Solar

From the initial contact with Green Wave Solar through too the installation, we were kept informed on developments in a timely manner .
We felt that we were listened to in all aspects of the process, from initial research into a suitable system , queries regarding cost and the products used and on-site queries while the installation was taking place.
The team of installers were friendly , efficient, punctual and tidy on the job.
Panel rating: 5/5
Inverter rating: 5/5

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14 April 2023

Would choose again

The call back was prompt, 3 options were provided with different panels and inverters to choose.
All very uncomplicated and straight forward, however somehow there was a misunderstanding reg. the smart meter which I thought was included in the price as I had mentioned I would like one.
Green Wave handled Western Power applications etc.
The install team was very friendly, respectful of our house and fast.
All is running well although we haven't received our first power bill yet.
A different provider has quoted the same components for quite a bit cheaper, however they seemed so unorganized, that I decided to pay the higher price for better service (the cheaper provider had arranged a quotation with me on site but never showed and I got calls from 3 different sales reps).
Would recommend Green Wave to family and friends and choose again for solar install.

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11 April 2023

Augusta WA, Solar Panels and Battery

The whole process from initial contact to completion was smooth and seamless. They basically did everything for me. The information and service I received was genuine and well-explained and I am very happy with the outcome so far.
Inverter rating: 5/5
Battery rating: 5/5

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23 January 2023

Excellent service

Excellent service,professional friendly team and quality workmanship. Highly recommended.

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13 December 2022

Installer’s we’re great, Professional service all round

Sales guy was great and informative. The friendly installation team went well with the guys leaving the property tidy like they hadn’t been there. After service was good too, they organised everything with the energy companies and we downloaded the app ready to flick the switch once given the go ahead. The quote was not the cheapest to choose from ,but the quality of the products and service was excellent & very happy to recommend them.

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27 November 2022

Professional and helpful

I previously had a quote from Greenwave Solar. Their team did a site visit and suggested what would be required for my needs. I subsequently revisited the quote and decided to proceed. The team were prompt and efficient and once on site, the system was operational in a few hours.
The Fronius inverter and wifi app work perfectly and gives me real time information.
This company is a pleasure to deal with
Inverter rating: 5/5

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01 November 2022

Fantastic professional team, quick installation, quality units

Quoting was easy, after initial phone consult we were given several options and all questions were thoroughly answered to make an informed choice.Installation was done within days .The Team of 5 arrived on time (in fact a little earlier, Great) and had the job done in 3.5 hours. The guys were very friendly, efficient, polite and James answered all my questions patiently.They left the site tidy and the panels look great .
All applications and the Grid connection was all done by Solar Wave and Chris helped set up monitoring through the Fronius App . So all up from signing the contract we were operational within the week without any issues .Fantastic service , highly recommend and very happy to finally be producing solar power

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23 October 2022

Professional business, great installation

Offered a competitive price for a high quality system.
The salesman had a genuine approach rather than sales tactics, the installation team were quick, professional, cleaned up after themselves and communicated well.

Not much more I could have asked for..
Inverter rating: 5/5

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06 October 2022

An excellent service locally

From the point of enquiry to installation the device was exceptional throughout. There was no delay in installation on time and the process was efficient carried out by 2 knowledgeable tradesmen. At each stage of the process there was effective communication with continued reassurance. Their motto was “we have it under control”. Grid connection by the installer completed a very stress free exercise.

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26 August 2022

Very professional from start to finish.

Thank you Chris, Matt & Team @ Green Wave Solar the whole process was hassle free.
The help & advice given over the quoting, managing & installation stages was exceptional & their team all worked
together effectively on site.
Very pleased with the end result.

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08 August 2022

They were very professional right from the start.

From the quote through to install and set up went without a hitch, would highly recommend them for a new solar system.

I was very impressed with their work and all tradesmen were well organized.
Panel rating: 5/5
Inverter rating: 5/5

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18 June 2022

Pleasant Process

Matt was very helpful with the quote process and explaining everything when I got confused and of all the quotes I got this one was the only one which was detailed all others were just a cost less rebate for total out of pocket cost.

The guys that attended for the install were all very friendly and polite at all times, they were great with our dogs and did a great job of cleaning up before they left.

Could not be happier with the process so far just hoping the meter change will be as efficient so the system can be turned on.

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09 March 2022

Best in the business

I must say Greenwave exceeded my expectations. From Sales, installation, commissioning and maintenance.
All my call were answered promptly and all recommended systems were explained in great detail until I decided to which system was right for us.
There workmanship and attention to detail and communication was perfect.
Even when my internet glitched they popped round to re connect my inverter at the drop of a hat.
We would like to say a big Thank you to the Greenwave Team.
Outstanding products and outstanding service
Joe & Jane Roche
Panel rating: 5/5
Inverter rating: 5/5

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16 January 2022

Perfect

The guys at Green Wave Solar made the whole job so easy. This is our story...

We visited and contacted quite a few local providers. Most just asked for an address, and one even got back to us with a panel plan for the house roof. Pity the giant Marri would shade the roof where they planned to put the panels. And also completely ignored the fact we asked for the panels to be installed on our north facing shed roof.

Another suggested we get an 'electrician mate' to assess our fuse box to see if we needed to upgrade anything before they would quote.

And another said we would have to pay for a sparky to see if the shed power cable can handle the backfeed to the switchboard.

Yet, with one email to Green Wave, they were out the same day to check out our shed, fuse box and suitability of our plan. And the quote followed that evening. A very detailed quote.

We both work, so we never actually met Chris or any of the crew, so communication was key. And the trust was there straight away because of their responsiveness and honesty.

From accepting the quote, to organising the meter upgrage, to installation, and the follow up, it has been nothing but seamless. Basically for us, it was: ask for a quote, and come home not long after to a fully working solar installation. And it was an extremely
neat and seamless job. Brilliant! And we are now saving money, and the planet, kind of.

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12 January 2022

No BS service with a awesome product.

After getting quotes from other suppliers and being left still very unsure we came across greenwave and got in contact. What a world of difference. Everything from sales through to the end was just straight to the point and none of this supplying a cheap crappy product just to make your prices look good. Will only recommend what they know works and are confident in. Very happy customer.
Panel rating: 5/5
Inverter rating: 5/5

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24 December 2021

Professional

Green Wave provided a prompt response to my enquiry for our solar installation.
Detailed explanation of the system, products used, warranty and application process etc.
Very transparent.
Communication throughout the application and installation was excellent. The installation team were polite, efficient and left the site clean and tidy.
Can highly recommend them and would use them for future projects
Panel rating: 5/5
Inverter rating: 5/5

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