Green Star Alliance Reviews
About
Green Star Alliance is a Solar Power Installation company based in Melbourne and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes
Panels, inverter, battery and EV charger brands
Inverter brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Green Star Alliance Reviews (2)
Show Most Recent reviews from All time
Average Scores
3.5/5
Value for money
3.5/5
Quality of System
3.5/5
Installation
1.5/5
Customer Service
- 5 star 0
- 4 star 0
- 3 star 1
- 2 star 1
- 1 star 0
View Timeline
13 September 2012
18 July 2011
At point of sale I was promised the system would be installed before the end of the financial year, June 30. I later found out that the company had signed up over 600 other systems in that period and had no chance of fitting my system within that time frame. It was not until I rang Green Solar Alliance that any contact was made to advise me the system would be late. I had to make 3 further follow up calls, whinging, over the next three weeks to finally have an installer ring me with a fitment date. I would have been happy at the sign up at the time if I was advised the system would not be fitted for 2 months but for the salesman to lie and tell me it would be fitted in the next 3 weeks is disgusting. Honesty is always the best policy.
Show Details
Original Review on 12-07-2011:
I am still waiting on the inspection and hookup to the grid. I understand that it's a very busy time at the end of june, but I feel like I am in the dark as to where the process is up to ?I don't even know if all my documents are with the network supplier or retailer. Original ratings
Panel rating: 3/5
Inverter rating: 3/5
Value for money: 3/5
Quality of System: 3/5
Installation: 3/5
Customer Service: 2/5
14 months later we asked Rick: "Are you happy with the performance of your system so far?"
Yes