Green Solar

Green Solar Reviews

4.8

Based on 345 ratings 1 Review removed
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About

Since 2012 Green Solar Pty Ltd (formerly Green Solar) has supplied and installed thousands of realible, quality solar systems, provided with friendly ongoing backup and support. 
 
Two reasons Green Solar stand out from the crowd: 

Firstly, our installation knowledge, skill and neatness - a solar system installed well and configured better than the next company, will save you more money. 

Secondly, ongoing support - we dont see solar as a one off purchase, but an ongoing relationship - this has seen our customers save more on their power bills due to advice on retailers and general solar usage.

We have seen throughout our history, Green Solar systems save our customers more. 
 
For your convenience, Green Solar consultants can provide quotes face to face, via video call, over the phone or via email.
 
For quality systems and advice, call us today - 1300 760 914.

Reviewers report paying: $5,500 - $8,700 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Green Solar Reviews (345)

Show Most Recent reviews from All time  across Australia

Average Scores

4.7/5

Value for money

4.8/5

Quality of System

4.9/5

Installation

4.8/5

Customer Service

  • 5 star 221
  • 4 star 117
  • 3 star 7
  • 2 star 0
  • 1 star 0

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Great service, thanks.

Tidy and professional work. Good information and detail, happy days.
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5 Stars

Excellent customer service from start to finish. Past finish actually, happy to help post install.

Used the same installers for their jobs. Obviously have good communication with them as they understood a few additional requirements I added to design.

No regrets paying a little more to go with a local independent company that values their customers and pride in their work.
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Great to deal with

Would highly recommend Green Solar. They provided very useful information to assist with selecting the size and type of system, there was never any pressure to go with them though, or any upsell on a larger system / more expensive components.
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Fantastic experience

From the quotation stage to the clean installation to the after service needs knowing Green are there to assist you if needed the Green experience has been wonderful
Inverter rating: 5/5
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A great company to deal with

I found all the staff at Solar Green fantastic to deal with, punctual honest, helpful and never pushy. The installation process was smooth and very professional and after sales support in assisting setup of the app and fine tuning the batteries has been just great. I cannot recommend Solar Green highly enough. They are a breath of fresh in in an industry that can be confusing and difficult to negotiate.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Fast, efficient, professional & meticulous service.

Can't ask for more from such a team. From enquiry to quotation to confirmation and installation.... all done within 10 days not to mention the friendly and no pressure sales staff, no fuss and all knowledgeable technical installation personnel. And to know that I'm now well equipped to save from my electricity bills is great! Thx Guys! Highly recommended team!
Battery rating: 5/5
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Another great install!

Barry, Paul and Paul are great to work with. This is my second install with them, the first in 2019 on the house, this one on the shed. Extra shout out to Paul in the office for contacting me ahead of the install to get the inverter correct and follow up on details. Thanks all!
Inverter rating: 4/5
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Perfectly organised

The whole process was seamless on our recent install. Looking forward to reduced power bills.
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I found the service provided by Paul and his team at Green Solar to be extremely professional and educational. Paul was very kind and patient in explaining the different solar technologies to me, and I found the options provided by Green Solar to be well priced. The installers were also very professional and did a magnificent job installing my solar system. After reviewing several quotes from various solar companies and doing some research myself I ultimately decided on a Goodwe inverter and Aiko solar panel combination. I was very impressed by the aesthetics of the Aiko panels (they are beautiful) and the shade tolerance compared to other panels. I am very happy with my choice.
Panel rating: 5/5
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Highly Recommended

Paul provided me with his wealth of knowledge, and gave me the confidence to make my own informed decisions.
He genuinely cared, and took the time to promptly answer all of the questions I had.
The installation team were great, installing the system quickly, neat and hassle free.
Highly recommend.
Panel rating: 5/5
Inverter rating: 5/5
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5-start solar experience

Paul and his team have been amazing to deal with. Paul answered all our questions and provided excellent advice and worked with us to find the best system for our home. We were never pressured into making a decision and all round we have received amazing customer service from Green Solar. The install team were also great and extremely tidy they went to great effort to ensure the conduit was hidden or not exposed at all. Definitely received the 5-star experience.
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First up was Great to talk to an electrical person, not an actual salesman. Informed the best system for our needs.

Given Great advice from an electrical person , not a salesman. Calculated system to our needs , given good quality equipment to choose from. Ultimately our choice of panels and inverter.
Almost 2 months since install, performing above expectations …..and it’s winter. Installation was trouble free, good crew, workmanship. Highly recommend Green Solar.
Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 12-08-2023:

Genuine, professional people

Paul Thistleton was endlessly patient, never pushed, never asked for the sale. Informative correspondence over about a month and I made the decision and even then he gave me a few days giving me an option not to go ahead with it. The installation was done by a team of three. Arrived on time. Friendly. Did the job in about three hours. Neat work and left the place tidy. Last thing he said was the system was operating and showed me how to use the monitor app. they did the grid connection. Unreservedly recommend Paul and his team Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Ben: "Are you happy with the performance of your system so far?"

Absolutely. We are in credit with alinta
When the inverter went in I mentioned it was in the blazing afternoon sun and was that OK. The installer wasn't worried. But we went back to green solar and they went out of their way to help us put sun covers on it. A point to keep in mind if the sun is on the inverter
Unreservedly recommend green solar and Paul Thistleton
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Great team to deal with

They were great talking me through my options and answering my questions. Really open and honest advice.
Price was comparable but their superior service stood them apart.
Inverter rating: 5/5
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Trusted Business - Great Service

John and then team from Green Solar have just installed a second system for us. We were super happy with our first system and so chose to use them again. We like that John does a site visit and recommends from that not from satellite views. He is very knowledgeable about the available systems and how to position them on the roof for best production of electricity. He considered the look of the panels and the placement of the inverter and cabling. He uses quality equipment and as an established local business, he is available should the need arise for service issues.
All communications were prompt and friendly.
We highly recommend this company.
Inverter rating: 5/5
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James' install

Green Solar installed a 6.6kW, Fronius inverter with Longi hi mo 6 panels for me. It is an add on to my existing system which was also installed by Green Solar in 2018.
I am extremely happy with the installation of the system. The team were very supportive with my requirements on a tricky east west install configuration. The team gave me several options to consider and in the end provided me with a very efficient layout option, that I am delighted with.
I would highly recommend with no hesitation, Green Solar to anyone thinking of getting a professional and easy to talk to and helpful solar installation company. I will be back to get batteries from them when they become more affordable.
Very happy second time around customer
Panel rating: 5/5
Inverter rating: 5/5
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Very helpful, was able to provide answers to all my question no matter how uninformed.

Provided a number of quotes consisting of 2 size options and 2 panel options. I ended up going with the larger of the size options and the better quality panel option.

Installers arrived when they said they would and after checking the site suggested adjusting the panel layout slightly to optimize sun exposure. They were onsite about 6 hours and arranged for the old panel to be taken away same day.

They provided instruction on how to use the app to check performance of the system and control power usage of the hot water system.
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Willing to work with our shading issues

Sales and quote process was fine, they weren't very keen to come and see the property. Also, when we decided to go for a larger solar system, they didn't get the quote quite right and then came back and told us they had under quoted.
We are still waiting to be connected to the grid - only had the solar installed this week, due to our availability. They showed my partner how to use the system, but we don't quite understand what they did with the water heater.
It is early days of having the system, and all seems to be good for now.
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Professional

Very impressed with Green Solar, Brian was very helpful, definitely not the pushy salesman type and seemed well informed and happy to share as much information as possible. The installation went well with no problems. Sparky mate said their work looked tidy, so that is good to hear. The install team didn't leave any mess at all. Very happy so far.
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Very neat installation!

We are very happy we chose Green Solar for our solar system. Paul was excellent throughout the quoting and advising process, always willing and available to answer all our questions. This was much appreciated. The installation team were skilled and efficient and very neat. Our conduit couldn’t have been done better, completely hidden from view. Connecting to the grid and explaining the monitoring app was seamless and organized in no time. Will definitely recommend Green Solar to friends and family.
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We had a seamless team with Paul and the team. Everything was great from start to finish

Very professional process. After a run in with a cowboy a couple of years ago, I was going into the process with a negative impression of the industry however this has been turned around given the experience with Paul and team. I loved the email communication on the difference between a good and a dodgy operator and this gave me comfort that the team knew what they were doing. On the day, the team said they would be there at 12pm. They arrived 5 minutes early and left the place spotless. The handover was seamless as well through to paperwork and linking in with our current provider. Overall - very happy with the output, experience and overall levels of service. Highly recommend!
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Happy customer

Plenty info provided with quote. Open to questions. Very accommodating. Installer did a tidy job. Still happy with the system after 18 months in service.
Panel rating: 5/5
Inverter rating: 5/5
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Very Neat and Tidy

Green Solar was very patient with my questions of different layouts, clearly explaining how each would work and doing the calculations on how much power each layout would produce.
Pauls communication was excellent and the Install is a very neat and Tidy Job with quality well reviewed components.
I would absolutely recommend Green Solar for anyone in Brisbane looking at purchasing a Solar System.
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Definitely a 5 Plus Star plus company! Green Solar, professionals in their field and very customer focussed.

Definitely a 5 Plus Star plus company! These guys are gems, they were extremely polite, great communicators, happy cooperative workers, left the site pristine, had an awesome work ethic and absolutely are a credit to the Solar industry.
From my initial contact with Brian it was clear the company was a choice pick and a cut above the others I had dealt with as he was a great listener regarding our needs, wants, budget and any concerns. He went above and beyond providing us with up to date industry and company product information together with actual company experience with the products, finally forwarding 3 proposed systems with a combination of system size, inverters and panels.
On the day of our installation Green Solar Pty Ltd upgraded our GoodWe inverter to a 10K due to the 8.5K being unavailable at no extra cost to us. The inverter was connected to our Wifi, the monitoring App was well explained and grid connection organised by the team. Paul and Co. also returned post installation to install the inverter cover.
The entire process was stress free for us and communication pre and post installation with Green Solar was and is always open.
Green Solar, are professionals in their field and very customer focussed.
A huge call out to Brian, Paul and Paul and Co.! 5+++ Stars. Thank you!
Panel rating: 5/5
Inverter rating: 5/5
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Service Can't Be Beat

Brian from Green Solar was very helpful throughout the whole process, and it was an easy decission to engage Green Solar.

The installation team (Paul and his merry men) knew their stuff and were prompt courteous and very knowledgeable.

It is rare to get such good service from start to finish, highly recommend Green Solar if you want good service from start to finish.
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Original Review on 27-04-2023:

Green Solar .

Paul was very informative from the very start, he was not pushy. He put all options up front and told me what to be aware of when getting other quotes. It became a no stress experience for me. I’m in my 70s. The installation was prompt, Paul was very informative from the very start, he was not pushy. He put all options up front and told me what to be aware of when getting other quotes. It became a no stress experience for me. I’m in my 70s. The installation was prompt, they removed the old system. The installers were very professional. Paul has been great with all aspects of the process and even after completion has kept in touch. I have confidence should any problems arise, he will be able to help sort it. Mary. removed the old system. The installers were very professional. Paul has been great with all aspects of the process and even after completion has kept in touch. I have confidence should any problems arise, he will be able to help sort it. Mary. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Mary: "Are you happy with the performance of your system so far?"

Yes, I think so. I had a problem with Diamond Energy and the meter reading. They kept giving me estimates. I now have remote readings done. Had one bill after one month, which was $176.00 which was really great, my previous bills were in the range of $400.00 to $500.00 per month. I have a big family. Haven’t had another monthly bill, so I don’t know what their billing agenda is!
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Rescued me from the failure of another solar company

I commend Paul and Aaron for their exceptional professionalism in completing a challenging solar installation project. Faced with the sudden closure of my initial solar contractor (who had already completed a wiring rough-in), Paul swiftly assessed the situation, offering transparent communication that alleviated uncertainties. The installation process was marked by Aaron's remarkable efficiency, punctuality, and technical mastery. Paul's communication skills ensured a collaborative approach, providing regular updates and promptly addressing inquiries. The final solar system surpassed expectations, a testament to Green Solar's commitment to excellence. For those seeking a reliable and proficient solar provider, I wholeheartedly endorse Green Solar, whose dedication and expertise turned a potentially difficult situation into a resounding success.
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Paul and his team do a great job.

Paul and his team do a great job. They are honest, stick to their word and quoted price , and overall a flawless experience. i am recommending family and friends to Green Solar
Panel rating: 5/5
Inverter rating: 5/5
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Good experience

Very happy with the process. Installer in particular was very professional and friendly despite getting held up by rain a few times. Very happy with the sales process as well. Had a very minor issue that was fixed quickly.
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Excellent Customer Service

The sales person Paul was exceedingly helpful right from the first contact and no question was too much work for him to reply to. Very prompt response including over the weekend at times.
The installer Paul and his team were on time, very friendly, happy to answer any questions. Very neat installation. Overall a great experience.
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Satisfied customer

All aspects of the process of system selection, pricing, providing information about solar and actual installation were easy, responsive and timely.
The grid process was also organised by Green Solar and is currently underway.
Very happy with everything to date.
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Thank you, Green Solar, for making my transition to solar energy a seamless and gratifying experience.

I am writing to share my exceptional experience with the installation of solar panels and a Tesla battery by Green Solar. In an industry where choosing the right company can feel like navigating a sea of uncertainty, I am delighted to express my utmost satisfaction with the entire process, from the initial consultation to the flawless installation.

After thorough research, I considered four different solar companies, but what truly set Green Solar apart was their outstanding team. Throughout the decision-making process, I had the pleasure of working closely with Brian, who exemplified a rare combination of personability and deep knowledge. Brian's wealth of experience shone through as he provided me with a wealth of information, patiently addressing all my queries over the course of 7-8 conversations. What truly stood out was his non-pushy approach, allowing me the time and space to make an informed decision.

When it came to the installation, Paul and the Green Solar team delivered a stellar job. Their meticulous attention to detail was evident in every aspect of the installation process. Not only did they complete the installation efficiently, but they also took the time to explain every step, ensuring that I fully understood how the system operates. The level of professionalism and expertise demonstrated by Paul and the team was truly exceptional, as reflected in the accompanying pictures.

I am over the moon with the solar system and Tesla battery installed by Green Solar. Not only have they significantly reduced my environmental footprint, but they have also future-proofed my home, providing me with a reliable and sustainable energy solution.

In conclusion, I wholeheartedly recommend Green Solar to anyone seeking a top-tier solar installation experience. Their knowledgeable and personable team, led by Brian and Paul, sets them apart in an industry where such qualities are often hard to find. Choosing Green Solar has proven to be a wise decision, and I am confident that others will find the same level of satisfaction in their services.
Battery rating: 5/5
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Very professional installation

Paul was very professional and helpful. The installation was also very quick but neat and tidy. Would highly recommend.
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Great service, friendly and informative.

Paul the owner was very helpful and the information he provided was very useful in our decision process.

The install team lead lead by Paul were punctual and friendly and when they departed the site was clean and tidy and the solar system was up and running.
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Excellent Service

From day one Green Solar exceeded my expectations. I was kept in the loop about battery delays and nothing was too much. The installation team arrived on the day and when they left the work site was left spotless. Last but not least a huge shout out to Paul Thistleton of Green Solar for the excellent service
Battery rating: 5/5
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Original Review on 24-12-2022:

Great installer

From the original quote to the completed installation everything was easy.
The installation team were very courteous & extremely tidy,the quality of their work was excellent. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Rob: "Are you happy with the performance of your system so far?"

No issues at all everything is working beautifully.
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Knowledeable installer and excellent quality installation

The whole process from initiation request for quote through to installation, commissioning and handover was fantastic. The only hiccup was my own impatience and having to wait in-line for it to be my turn.
Paul and the team were fantastic, designing a system that met my needs; using different wattage panels to maximise production from a limited roof area and orientation.

Installation was great. A very neat install and the team were extra careful as I had only been able to source 3 extra roof tiles should any break due to age. Wiring and conduits were neatly laid and the inverter neatly installed.

All paperwork regarding installation and connection to grid were handled by Paul and the team at Green Solar. I made my life so much easier.
Panel rating: 5/5
Inverter rating: 5/5
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Green Solar helped us break-free from our big power bills.

Breaking free from our big power bills. When we finally decided to make the switch to solar, we shopped around a bit but most companies had only been around a few months to a year at most until we discovered Green Solar and soon got in contact with Paul Thistleton. He’s been in the industry for years, very upfront about what works and what doesn't, provided several solutions for us, and explained everything about the process involved. We went with the GoodWe 6000 MS3 MPP T’s single-phase 7.6 kW Inverter (Industry-leading smart consumption metered inverter, with a 10-year warranty, also offers up to 100% DC input oversizing) matched with 16 x Jinko Tiger Neo N Type 475w solar panels (Premium utility-scale panels, with a 10-year warranty, and most efficient conversion ratios for low and high range light conditions as well as back-side panel reflected light absorption). Fully installed on time and under budget for less than $6k. It’s been 3 months since we switched in late June 2023 and our quarterly power bill has dropped from $450 to just $72 for the period Jul-Sep on the basis of 9 kWh average daily usage for a 5-bedroom home with 7 split air conditioners. We didn’t change our living habits and enjoyed being kept informed about the performance and savings we were making with the SEMS smart app included for free with the package. We highly recommend contacting Green Solar as the choice installer and supplier of quality Solar Power solutions.
Panel rating: 5/5
Inverter rating: 5/5
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Very happy

Installed in a timely manner as the way that we discussed.
Inverter rating: 4/5
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All round great service

Very glad I went with Green Solar- the process from initial contact to installation has been super easy, and customer service was amazing at every step. No question was too silly, and the responses were always thorough and super fast, without being too technical for me to understand. Installation yesterday was fast but not rushed, and the panels on the roof look amazing: really neat and tidy installers who clearly take pride in their work and are passionate about what they do. Prices are competitive- don’t expect bottom budget price as the work and products are quality, but they are definitely not exorbitant and I feel like I have gotten great value for money, and a system that has been personalised for what I was after rather than just the “bog standard” that some other companies I had quotes from flung my way.
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Fantastic Company

Green Solar was a great company to deal with. Brian provided a lot of insightful information about solar systems as a whole and really helped us make an informed decision.

Our installation date was booked in a few weeks after the quote was accepted and the day went smoothly, the installation team were professional, friendly and answered all my questions.

Quote Process: Quick, easy and very informative.
Installation Date: Confirmed within a timely timeframe once the quote was accepted.
Installation Day: Great team, tidy, professional, and quick. The went above and beyond, identify an issue with my 3 phase system and fixing it on the spot!

We’d received cheaper quotes but felt the service and high quality was a priority and Green Solar didn’t disappoint!

Highly recommended!
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Struck gold

From initial contact, through to installation and even after installation, Green Solar was great. The owner, Paul, provided information on a vast range of technologies and products, which proved to me I was in good hands with someone who had thorough knowledge of the industry.

From signing of the paperwork to installation was 13 business days. Installation team rocked up nice and early to get going, finished and fully installed in about 6 hours.

Installation team made a small dent in ceiling when working in the garage which wasn't a huge issue, but it was great for them to come to me and tell me of the damage rather than just do what some others would do and attempt to cover it up or leave it for me to find later.

All in all, the process was great from start to finish, and I'm looking forward to saving money on my bills. Currently producing around 90kWh of electricity on a 15kW system, can't complain.
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Original Review on 09-11-2022:

Great installer

Very helpful and informative during the sales/quoting process. Answered all of my (extensive) questions with thorough, well-considered answers. Had no issue going into details to explain every aspect that I asked about until I was fully satisfied. Wasn't pushy.

I was given a lead time of approx. 6 weeks for installation, but by chance there was an opening 2 days after I paid the deposit and was able to sneak in quickly.

The champion who did the installation was a sub-contractor with 2 decades experience. He came ready to do the install first thing in the morning despite it pouring rain, which turned out to be a good move as it fined up and he was able to get them all installed on the roof later on. Friendly and cheerful guy, happy to answer lots of questions my young children had while he was going about his work.

Unfortunately there was an issue that became apparent after the digital meter was installed, where the system was not feeding any energy back into the grid. The installer chased up the inverter company and managed to sort it out (still waiting on confirmation from the inverter company what the exact issue was - but they were able to resolve it remotely). Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Chris: "Are you happy with the performance of your system so far?"

Yes
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Superior service, well done Green Solar.

Quote / Sale: Paul was professional, practical, patient (with all my questions) and I believe provided a system the I asked for.
Panel placement - discreet.
Inverter placement - under cover and well ventilated.
My criteria were reliability, safety, quality and backup service.

Installation: The team from Green Solar were punctual, friendly and the installation and switchboard upgrade was neat and hassle free.

Customer service: Exceptional, especially the advice regarding the meter box upgrade.
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Clear explanations.

Sales and quoting process was excellent.

Installation was polite, friendly and very capable and efficient.
Yes all completed.
Panel rating: 5/5
Inverter rating: 5/5
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Very helpful and informative.

Paul and team were fantastic from start to finish. Even after install is willing to answer any question about solar. The install was really good even though we have an odd shaped roof. Thanks again.
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Excellent service

Green Solar was the first to call me after receiving my details from Solar Quotes. Paul the salesperson was patient and explained everything in detail. He never pushed me to purchase from Green Solar and provided plenty of information via email for me to read in my own time. In the end I felt comfortable with the company and proceeded with them. The installers turned up on time and were professional. They explained everything to me after the install and I am very pleased with its operation so far.
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Great company to deal with

Green solar was the only company who did a bespoke quote for us and explained us everything we need to know. The other companies were just trying to sell us an expensive solar system we won’t fully use. Exceptional customer service. Professional and neat installation on a tile roof. We can highly recommend.
Panel rating: 5/5
Inverter rating: 5/5
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A great experience!

I had investigated installing Solar a few times previously, but couldn't seem to find a really reputable company that seemed legitimate. Green Solar came highly recommended to me, and I am pleased to say that it has been a really good experience dealing with them. From the initial consultation to the day of installation, they were happy to answer all of my questions in an open and transparent manner. Their installers were highly competent, and did an excellent job of the installation. I would highly recommend Green Solar if you are considering having a system installed.
Panel rating: 5/5
Inverter rating: 5/5
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Thumbs up for Green Solar

Paul from Green Solar was great to talk to. Knew the products and walked us through the options.

Installation was a breeze and the guys were a pleasure to host.
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