Green Home Energy - Company Review Notice Green Home Energy - Company Review Notice
Green Home Energy

Green Home Energy Reviews

4.1

Based on 16 ratings
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About

Green Home Energy is a family-owned business that serves the Brisbane, Sunshine Coast and Gold Coast areas of Queensland. It employs more than 30 staff and prides itself on offering customers a personalised and professional service.

The company uses advanced manufacturing processes for all of its solar power products, meaning they meet strict Australian and international standards.

A five-year installation warranty is provided on all Green Home Energy solar power systems, as well as a manufacturer's warranty for 90 per cent output for ten years.

Green Home Energy maintains that a good reliable service is the key to its success.

Panels, inverter, battery and EV charger brands

Inverter brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Green Home Energy Reviews (16)

Show Most Recent reviews from All time  across Australia

Average Scores

4.2/5

Value for money

4.0/5

Quality of System

4.3/5

Installation

4.1/5

Customer Service

  • 5 star 1
  • 4 star 12
  • 3 star 3
  • 2 star 0
  • 1 star 0

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Took a while to get installed as it was during the end-of-subsidies rush, but they were quite good about keeping me informed.

I wanted to change to a 3KW inverter and get the other panels later (i.e at the moment I have 8 panels = 1.5KW so can add another 8 panels when I want) and this was no problem.

The installer was very pleasant, conscientious and efficient. I have waited to give my review until I got my first bill after installation: 60% down on previously, so very pleased!
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Original Review on 05-07-2011:

Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

14 months later we asked This person: "Are you happy with the performance of your system so far?"

yes
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Reason for my decision, my neighbour had Green Home install his system and was very satisfied. Also he can assist me if I need advise.
Thank you for your interest.
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The company offered a standby remote system with package but they couldn't supply it upon installation because the Qld government Smart Home Service is using the same supplier and even the government don't have any and there is a long waiting list to obtain them (or so I was told by Qld Gov't. and EcoMasters who were contracted by Green Home Energy).
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Even though I have rated the system etc as good I really have no expertise in this field. Three other homes in my street were fitted with solar panels by the same company and this influenced my decision. I was impressed with the company's efficiency and the installation was effortless and they were very accommadating. The company was very informative and made sure I completed paperwork to enable Energex to finalize process.
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The company gave weekly updates regarding the progress of the installation.
Panels were promptly installed.
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Im sure that when the rush is over the retailers who couldnt be bothered will be knocking on doors for business. Hopefully the system we chose will be good value. Will wait and see
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It was a long process going through 5 different companies but a real eye opener into the solar industry. The research into products - makes, models, warranties etc. but all worth the outcome. I was very lucky to have been able to chose a company that has provided me with exceptional service. I am yet to benefit from the system at present (awaiting meter box change from energex) but am certain it will be a great asset.
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this is an extremely fragmented industry wiith many suppliers giving different versions of how the installation process proceeds , from clearly not having a clue as to what they are talking about to telling me complete rubbish as to my requirements ,particularly in the area of how the system connects into the power board ,the meters required, and the compulsion that I would Have no option but to be placed on time of use metering .I found no consistancy between any of the suppliers,everyone had a different story to tell and I'm still waiting for my system to be installed .I wonder what little gems during the installion process I will hear
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