Green Edge Solar Reviews
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About
Green Edge Solar is a Solar Power Installation company based in and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Green Edge Solar Reviews (3)
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Average Scores
3.0/5
Value for money
3.5/5
Quality of System
3.7/5
Installation
2.0/5
Customer Service
- 5 star 0
- 4 star 1
- 3 star 0
- 2 star 2
- 1 star 0
04 April 2017
24 April 2015
Solar installed in December 2013. Up to installation stage, everything went well.
Encountered intermittent fault with Growatt inverter after about 7 months and contacted 'Green Edge Solar' to look at problem. This happened about 8 months ago. Has been given the runaround since with no resolution.
Does not return calls and when on the odd occasion I get through, the reply is "I will get back to you" or "I will send someone to check" and nothing happens.
Finally resorted to contact Growatt directly for replacement. Growatt's customer service was excellent. After putting in a claim form, the replacement was delivered within a week and on top of that, they reimbursed up to $150.00 off the installation cost.
Potential customers .... be aware.
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Encountered intermittent fault with Growatt inverter after about 7 months and contacted 'Green Edge Solar' to look at problem. This happened about 8 months ago. Has been given the runaround since with no resolution.
Does not return calls and when on the odd occasion I get through, the reply is "I will get back to you" or "I will send someone to check" and nothing happens.
Finally resorted to contact Growatt directly for replacement. Growatt's customer service was excellent. After putting in a claim form, the replacement was delivered within a week and on top of that, they reimbursed up to $150.00 off the installation cost.
Potential customers .... be aware.
21 January 2014
Stay clear. This is going on a year now. Bloody Government incentives, brings the worst out to service the community.