Green Choice Electrical

Green Choice Electrical Reviews

4.8

Based on 117 ratings

About

Green Choice Electrical is a proudly owned, and operated, WA based business which has been offering solar and green energy solutions to both commercial and residential customers since 2012, operating as a sole trader and then reverting to a Company structure in early 2017. We believe in, and support, the concept of sustainable energy and in the benefits achieved by reducing our carbon footprint.

Green Choice Electrical only employs Clean Energy Council Accredited Solar Installers and Solar Designers.

We install your new solar system using our own teams, therefore we don’t ever sub-contract your installation to other parties, and we support you after the installation is completed by providing you with a 10 year workmanship warranty.

At Green Choice Electrical we take great pride in what we do, and how we do it. We have completed over 4000 installations, we are always on time, our work is completed to a very high standard using quality products and we ensure we leave your property exactly the way we found it.  

 

Reviewers report paying: $4,200 - $6,560 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Green Choice Electrical Reviews (117)

Show Most Recent reviews from All time

Average Scores

4.9/5

Value for money

4.8/5

Quality of System

4.8/5

Installation

4.9/5

Customer Service

  • 5 star 82
  • 4 star 34
  • 3 star 1
  • 2 star 0
  • 1 star 0

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Highly recommend

Very happy with Green Choice. Easy to deal eith, knowledgable and very tidy install. Highly recommend
Panel rating: 5/5
Inverter rating: 5/5
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Very professional & excellent installation.

The entire process was seamless & very efficient . I am very happy with my decision with Green Choice Electrical .
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Excellent Service

Only installer who offered to inspect the property without trying to lock me into a contract. Price of system was also very competitive.
The guys had a good care attitude towards the job & were pro-active with the decision making re invertor location, etc.
I strongly recommend this company...........
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Highly recommended - Great service and good price

Sales and quoting was seamless and Greg responded to any additional questions I had on the systems quoted very quickly either through email or phone. It made choosing the right system an easy process.

At the time of quoting, the property was still under construction however they were happy to come out to the property and do a prelay and come back later to install the panels once the building construction was complete.

Installation was on time and their after sales service was excellent with prompt responses and helpful advice along the way.

Overall very happy to recommend Green Solar for your solar panel installation.
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Excellent installer, professional and well priced for Fronius based system

We chose the installer based on both a well priced package and the professional attitude I experienced with a phone call discussing our options for the install, as we had a current system to be relocated from house to a garage, as well as a new system install. They were also more than happy to accommodate my needs to split the relocation and new install over some time so I could have roof free of panels for some insulation work done between the two days. The work on site for the 2 days was good with all workers friendly and professional, leaving the site clean and tidy. Once the work was complete one of the guys sat with me at my PC to help complete the configuration of the new PV system on Fronius Solar.web. There are limitations on how Solar.web can display the info of the two separate PV systems however that's a Fronius issue, not the installer.
Inverter rating: 5/5
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High recommend for anyone getting solar

- Sales/quoting process was really good, had multiple conversations with sales person to get the layout of the panels on my roof and they came out to the property to figure out what would be the best placement.

- The installation was quick and well done. They told me the time they would arrive and they were punctual. Started work promptly and finished up quicker than anticipated. The install of the inverter looked clean and the wiring on the racking looked ok from a distance. They me setup my account and connecting me to the consumption monitoring app, but forgot to setup the electricity tariff.

- Customer service was always on point since the start. They were quick to reply. They maintained their professionalism even after the installation. As mentioned,they forgot to add the energy tariff, but a quick email and it was promptly resolved. They took care of setting up everything and I had my solar connected to the grid immediately after the installation was done.


Really happy with the provider so far
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Great installer, hassle free

Sales/quoting was very efficient. Managed to book us in within a week.
Customer service was great, Greg responded to all my queries promptly.
Installation was quick, on time and left no mess behind.
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Original Review on 12-04-2023:

Very Well Managed Process Throughout

Always great communication.
Quality consultation
Good education along the way
Clear contracting
Latest technological solution
Bespoke, site-specific panel array design
Cost efficient focus
Hassle-free installation
Accurate administration.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked John: "Are you happy with the performance of your system so far?"

It has definitely been a standout winner in every regard.
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Outstanding service, price, and product

Green Choice were the only installer brave enough to install the number of required panels on my fairly small double story roof, where other contractors said it wasn’t feasible to fit that many panels. It took Green Choice some extra effort but they fit everything perfectly and to a high quality standard.
Panel rating: 5/5
Inverter rating: 4/5
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It all went very smoothly.

The quotation was quick and accurate. The installation was punctual.
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Great system and customer service

I was initially impressed by the no nonsense non-pushy approach to customer service. My questions were easily and readily answered, system design took into account our needs, and the price being reasonable certainly didn't hurt either. When we encountered a problem with possible installation dates, a few calls to reschedule others freed up a date we could work with without overly inconveniencing others. The installation itself progressed smoothly and efficiently.
The system itself is great - we are effectively self sufficient for power from 6am to 5pm daily and that's with a big ducted a/c humming away for 7+ hours each day. Couldnt be happier!

Panel rating: 5/5
Inverter rating: 5/5
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Great installer

No pushy sale person. Happy to help and answer to all my questions. Work was done in timely manner, nice and clean, no mess left behind.
Already recommended to the rest of the family and whoever will ask me

Panel rating: 5/5
Inverter rating: 5/5
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Great installer, quality system at a good price

Good communication and was happy to work with me to quote and install a system and size which I was happy with and did not try to push particular products like some of the other companies.
Install went well without any complaints.
Pricing was very competitive and their comms and work ethic was great. Overall very happy to recommend them.

Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 16-12-2022:

Seamless Install

We decided to beef up our solar as the old system was only 3 kw and our power bills were still substantial. We upgraded the existing single phase power to 3 phase so we could install an 8.2 kw Fronius Inverter with 10.66 kw of REC Alpha 410W solar modules. This was about as big a system as we could fit on our roof and leave room for a future solar hot water.

There was no requirement for a deposit which was nice, and the job went as smoothly as you can hope given its proximity to Christmas and everyone wanting things done yesterday. There was a delay in the inverter supply so the panels and supporting wiring went in 5 hours one day and the inverter the following week.

We paid extra for the Fronius smart meter and the WiFi was not perfect to start with (too many brick walls) but we installed a WiFi extender inside the house close to the inverter and it seems to be going OK. Initially, the smart meter did not monitor the grid connection so you only see the inverter output, but after I contacted the installer, they came around and fixed the problem so it now shows, solar production, consumption by the house and power to/from the grid.

Having got an email from Finn after the install with a checklist of paperwork that should be included with the install, I can see room for improvement with Green Choice Electrical on this front. Our previous installation had everything in one envelope which was great whereas I am about to start chasing the bits down to pull this together myself. They have emailed most things but it would be nice if it was all bundled together.

We went for a biggish inverter as we plan to install a battery and management system in 2023 to make sure we have lights during future outages that seem more likely and to reduce our power bills to grid connection fees only.

As we lost the rooftop pool heater matt, we have also installed a Madimack heat pump (17KW) which will use an additional 0.3 - 2.5 kw. The plan is to look at full electrification of the house (induction hotplate) and solar hot water heater) in the future.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Anthony: "Are you happy with the performance of your system so far?"

The original 8.2 kW Fronius Symo system ran perfectly well for the 11 months it was installed.

I have since replaced the original inverter which was not a hybrid one with a new 8.0 kW Symo Gen 24 unit and included a new 13.8 kW BYD battery which started operation from 12/10/23. So far, so good.

An expensive mistake not to sort hybrid/non hybrid out from day one.
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Excellent service

Staff were extremely helpful and patient with our many questions. Installers arrived at the exact time and on the day they said they would. They were professional, helpful, courteous and willing to answer all our questions. They left our home clean and tidy and took away any rubbish. They carried out all necessary paperwork to ensure we were connected and made sure we were WiFi connected to the system app.
Panel rating: 5/5
Inverter rating: 5/5
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I can recommend Green Choice

The salesman was straightforward, the installation was OK, the installer was polite and discussed the process with me, customer service was good. The grid connection was done promptly.
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Great installer

Very detailed and comprehensive quote.(3 options)
Accurate solar panel layout before install and asked where we would like the position of inverter.
Very good customer service before and after install.

Panel rating: 5/5
Inverter rating: 5/5
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Efficient installation and good comms from installer

The installer maintained good communication throughout, ensuring a smooth process from quotation through to job completion. The installation itself was highly efficient, and the resulting work is tidy. Follow up support was offered to ensure grid connection and all questions were answered about the system installed.
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Original Review on 29-10-2022:

Great value!

Everything was done pretty quickly with minimal disruption. They’ve also been responsive afterwards when I stuffed something up! Original ratings

Panel rating: 5/5
Inverter rating: 3/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Marcel: "Are you happy with the performance of your system so far?"

Mostly.
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Original Review on 13-10-2022:

Simple solar.

We were happy with Green Choice Electrical right from the beginning.
Polite and friendly and not pushy at all.
Everything was as they quoted and on time as well.
We found them very helpful and efficient.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Rob: "Are you happy with the performance of your system so far?"

Twelve months on from installation and everything is good. Solar panels and inverter are fine, they just silently do their jobs. No maintenance or anything else I need to do.
The power generated by the system plus the electrical rebates over the last year means we have not actually had a power bill at all. No bill for a year for our electricity. Zero, nada, zilch, not a single cent spent paying for power!
One of the best outlays on the house we ever spent. At this rate the whole system will pay for itself in about 5 years.
Solar is a great idea for anyone who wants to save money and also save carbon generation.
Highly recommend getting one installed.
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Great professional service

Job well done. Efficient workers completed in a timely manner. Very well executed stalled - neat and time tidy.
Panel rating: 5/5
Inverter rating: 5/5
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Good Family business, no call room

All works as expected. The 2 young installers were very polite and easy to talk to. seems like a good company I have recommended to others.

It was nice to talk directly to the owner of the company rather than a call room
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Trouble fee experience

Great customer service with Greg by phone and emails, installation by Ben and 1 other trouble free and even asked where I wanted the inverter to be placed.
Inverter rating: 3/5
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Knowledgeable, Honest, Well Priced & Helpful

Very easy quoting process, followed by smooth installation, WIFI link up & grid connection by Green Choice Electrical
Panel rating: 4/5
Inverter rating: 4/5
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Good quality at a very competitive price.

Good quality at a very competitive price.
Quick and efficient service.
knowledgeable and friendly service.
Highly recommended.
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Original Review on 02-07-2022:

Excellent Service

Very easy to deal with. Arrived at 7am on the button as promised. Installation team were a great bunch of young guys. Very polite and with the threat of rain, installation went very fast. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Kieran: "Are you happy with the performance of your system so far?"

Appear to be roughly 50% better off with Solar installed. System has worked for 1 year and no issues.
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The response was quick and didn’t take long to set the installation date. Very happy with the process

Response was good and punctual , didn’t take long to set the installation day
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Green choice electrical solar system install

Thoroughly happy I proceeded with Ben and greg at green choice electrical.

Communication, workmanship and after sales support flawless. These guys take pride in what they do

Panel rating: 5/5
Inverter rating: 5/5
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Easy to work with, excellent workmanship

Ben, Greg, and the team were very knowledgeable and quoted us a very competitive price for a good quality system. On the day, the team showed up on time, and were incredibly efficient. We were also very impressed with the quality of their workmanship. Would highly recommend this family business. Our solar system is working perfectly!
Panel rating: 5/5
Inverter rating: 5/5
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Deal directly with the installer

Long established smaller local company. Quote was prompt. Sales follow up was contactable and helpful.
Grid connection was organised for me and fees were included in the installation.
Installation was on time. Neat job.

Panel rating: 5/5
Inverter rating: 5/5
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Great hassle free service.

This company was installing solar next door when i approached them.
The quoting process was great, no pressure selling and happy to supply more than one quote for different combinations etc.
The installation was very punctual, installers were very polite and efficient, tidy and polite. Explained the operating of the system after completing the installation
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Symo 8.2-3-M inverter and Trina Vertex S Panels

Quoting process was fast, efficient and detailed and a balanced view of most appropriate solution to fit my needs was provided. The installation was carried out within two months of receiving a quote and was completed by professional and experienced tradesmen who done an excellent job. Customer service following installation was good and I was given guidance on how to apply for Fronius' 5 year extension warraty.
Inverter rating: 5/5
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Best service I have had in years

As above, fair pricing, great system, exceptional installation and service through out the process.
Panel rating: 4/5
Inverter rating: 5/5
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Great company to deal with

Green Choice were very well priced and responded to all my queries. Ended up being such an easy experience, my next door neighbours got their solar done too
Inverter rating: 5/5
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Original Review on 10-03-2022:

Great company with fantastic communication, very professional installers.

The quote process was really great with regular and prompt communication, happy with the quote.
The installers were prompt, very professional and friendly with great knowledge of the panels and inverter.
Green Choice Electrical organised the grid install with Western Power, I didn't have to do anything. They also connected my inverter to the Fronius app which was appreciated.
Would definitely recommend Green Choice Electrical to anyone.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Mark: "Are you happy with the performance of your system so far?"

Very happy with my solar system, great reduction in power bills. Just waiting for battery prices to drop then will be straight onto them as well.
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Great installer

Very responsive to all emails, all staff were polite, installation was quick and looks good, and the value for system quality was better than other quotes received.
They also helped chase up an issue with solar analytics and resolved this quickly.
Would highly recommend.

Panel rating: 5/5
Inverter rating: 5/5
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Great Value

Fitted me in only a few days after coming to site. Went with Fronius inverter and Trina Vertex S+ panels. Price was well below competition. Good to have family run business keeping installation in house.
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10/10!!

Very friendly people, extremely easy process and very knowledgeable. Install was very quick and stress free. Would highly recommend.
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Very happy customer

After receiving the quotes, I chose Green Choice Electrical as they offered what I was after at a terrific price. They were wonderful to deal with - professional, reliable and answered all my questions. The whole process was so much easier than I thought it would be - I really wished I had done it sooner.
Inverter rating: 5/5
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Original Review on 08-11-2021:

Good Service

The sales person was very "REAL" , no hidden extras and offered a complete package , start to finish. The installation was prompt, efficient and very tidy, also very nice and polite young men. Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 5/5

8 months later we asked Ian: "Are you happy with the performance of your system so far?"

Yes our system is performing well although there has been no follow up call from Green Choice just to check. Three months after install our supplier Synergy chose not to read our meter which is near our front door unobstructed and decided to send a bill based on our consumption average prior to sola. This bill was incorrect and substantially higher than it should have been, i.e almost three times the amount. After three phone calls to Western Power and Synergy to whom i gave the correct reading to, the bill was re issued at a substantially reduced rate and this was all because one lazy meter reading person did not read our meter.Be aware !
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Polite and professional

They were polite, efficient and set up and instructed me on grid connection.
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Highly Recommend! Quality Service and Customer Care!

I didn't need to look any further after meeting Ben and Greg. Their knowledge and expertise was evident and they didn't push or press for the sale. Polite and friendly, I was comfortable with them from the start.

I live in a rural area and expected there would be a delay for their visit to quote. This wasn't case. Ben and Greg were out within a matter of days and on a weekend too! I was amazed they gave up their personal time to come out and quote.

My questions were answered clearly and the process explained so it was easy to understand.

Their quote was competitive and a pleasant surprise. Install date was within 4 weeks.

Greg kept me informed throughout, not once did I have to follow up or felt left in the dark. Very reliable and true to their word. They put the customer first.

As far as the installation is concerned, Ben and his team did a fantastic job. The day was stress free for me, the guys got immediately to work and had everything in hand. When you see the installation of the panels and the inverter, you see the high quality of workmanship. Neat and straight, all looking and working as it should. Ben and his team clearly take pride in their work and I couldn't be happier.

For anyone considering solar,I definitely recommend contacting Greg and Ben.

Green Choice Electrical just gets it so right - from start to finish.
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Original Review on 07-10-2021:

Excellent company to deal with NO PUSHY SALES

Was given a quote for what I wanted within the first day and was given all the information I could need with absolutely no pushy sales. Greg and Ben were very easy to deal with and the price was better than expected for good quality components. Ben set up the app for us which is brilliant and basically there was nothing for us to do but say yes. And no deposit was needed, payment after installation. They don't use subcontractors either which was important to me. Would recommend. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Shelley: "Are you happy with the performance of your system so far?"

We have been very pleased with our solar system to date and gas been giving us good return on our investment. We haven't been through a whole winter with solar as yet to determine how well it offsets our winter bill but our spring summer and autumn bills have been very reduced. The company we went through were fantastic and haven't needed to contact them since installation as all is running as it should.
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Original Review on 20-09-2021:

Green Choice Electrical

Out of the three quotes we arranged Green Choice Electrical's site visit and quoting process was very professional. We had plenty of interaction between Installer and us to ensure we picked the right system for our needs. Everything was completed within days from the Electrician coming in on the Friday to install electrics to the shed and Green Choice turning up on the Monday to install, all was completed in a morning. As we had a prior system we were already grid ready but Synergy had to update meter which was completed on the Tuesday.

We would also like to thank Finn for all the information he had on his site certainly helped tremendously in making choices and geared with prior information to ask Installers questions when making site visits.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Mike and Kyra: "Are you happy with the performance of your system so far?"

Nearly 12 months later and still rate 5 stars, experienced no problems, even going through power outages. Outlaying extra for the Solar Analytics made us more aware of what we use and when, wish we had installed something like this with our original system 10+years ago. Only downside is we get next to nothing for what we send to the grid in WA, considering what they charge us for what we do use, hence monitoring via Solar Analytics has changed the way we use power.
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Act Local. Think Global.

This installation was for my investment property. My tenant is very happy with the decision. Every time I see the panels on the roof, I am reminded about Australia’s potential as a renewable energy powerhouse. Let’s do it…. for everybody.
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Fronius and Jinko

My experience with Green Choice was very pleasing.
Greg was genuine to deal with and quoted me a good price with Fronius inverter and Jinko panels.
The installation was very quick, completed in half a day and operating well.

Panel rating: 5/5
Inverter rating: 5/5
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Green Choice install and supply

Liked that Green Choice electrical actually installs the system itself so one company is responsible for the entire job if anything goes wrong
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Very helpful and did a great job on the install

The team at Green Choice Electrical did a great job installing our system. They answered all our questions after receiving the quote and provided enough information to make an informal decision to go ahead
Inverter rating: 5/5
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Fronius jinko

Quote arrived promptly. It was clearly laid out. It did not include reams of marketing hype that were with the other three quotes I received.
Spoke with Greg a few days later. He did not try to push a sale on me but would quote any system while stating "you don't need this".
Installation was moved one day at he installers request and I was fine with that. Perth was having some stinking hot days and I wouldn't want to be on a roof in 42C.
Installation had some pros and cons.
I heard a noise outside my house and three lads were unloading a trailer and looking at my meter box.
No one had knocked on the door when they arrived at the property.
Without getting into specifics they could do with developing some social skills.
My overall impression was they appeared to be rushed.
I had to ask what was going to happen and the time frame for the installation.
We did have a conversation about roof placement as it was an east west installation.
With hindsight I'm unsure if the east facing panels are in the right place but time will tell.
The placement and connections to the inverter is top class.
I was disappointed to find remains of cable ties cut from the panels which were securing the connectors littering the front of the house.
Probably more stars if they gave a few minutes when addressing the basics.
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Original Review on 20-05-2021:

Great Company to deal with and awesome Installation team

The quoting process was very fair and Greg was very prompt in relation to any questions I had about various system options.

Installation was excellent. Team were polite, efficient and punctual.

Greg organised grid connection prior to installation, the process was seamless
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked David: "Are you happy with the performance of your system so far?"

Yes
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