Go Sparky Pty Ltd Reviews
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Go Sparky Pty Ltd is a Solar Power Installation company based in Newport NSW. Here are their reviews as submitted by visitors to SolarQuotes
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Go Sparky Pty Ltd Reviews (9)
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Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 7
- 4 star 1
- 3 star 1
- 2 star 0
- 1 star 0
View Timeline
24 June 2024
04 March 2024
Original Review on 08-05-2023:
Small business = better customer service
I chose Go Sparky for the simple reason that Ben wasn't pushy in his attitude. He gave me three available choices - gold, silver, bronze - of which I chose the silver. A good quality and output Jinko Tiger 430w hooked up to Solar Edge HD Wave producing 5.6 kw, all for a competitive price after attracting 4 other quotes. This install was to supplement my 8 year old SMA 4.6kw set up.Ben and his 2 installers were polite and had the job done in a day. From order to install was less than 2 weeks. The job was very professional and tidy.
Although this was a mid year install, I'm looking forward to capturing a lot of western sun in summer.
I wouldn't hesitate to recommend Ben's Go Sparky to anyone looking for a new solar system, upgrading or adding.
Thanks again Ben and crew
10 months later we asked Peter: "Are you happy with the performance of your system so far?"
Yes, I am happy with what I chose for the western side and now have the roof covered north, east and west. Thanks Solarquotes.05 August 2023
Excellent Knowledgeable Installer and Outstanding Customer Service
Navigating through the solar process can be very overwhelming. Ben from Go Sparky is a lovely guy who patiently answered all our questions which made it easier to understand and make an informed choice. He wasn't pushy and his price was very competitive.The installation went very smoothly. Ben and his team were prompt, polite and hard working. Customer service was excellent.
I would highly recommend Go Sparky if you are looking to install a solar system. I have already recommended Ben and his team to others.
21 July 2023
Job well done!
We are very satisfied with the installation of 10.6kW of solar panels by Go Sparky Pty Ltd. The sales and quoting process was very streamlined and timely. Ben at Go Sparky Pty Ltd was the only installer that came to take a look at the premises in person.The installation was professionally carried out and it was obvious that these guys know what they're doing leaving no trace behind other than 26 panels on the roof.
Go Sparky Pty Ltd has made sure we have everything needed for the grid connection after install.
We highly recommend Go Sparky Pty Ltd and will be using them for any other electrical in the future.
A
30 April 2023
Great installation & excellent service
Definitely recommend Ben - did a great job installing our solar system. Upgraded our power board and replaced some faulty sockets in the house at the same time. Very good quality tradesman and fair prices.Inverter rating: 5/5
19 December 2022
Outstanding Customer Engagement
From the planning process until the very end Ben and team were highly professional, great communication, always informative and hard workers. Very impressed with his ethical approach, such as ‘if we crack a tile we replace the tile and will not just patch it together again ‘ (no tiles were cracked). He also took time to thoroughly explain how the panels were attached to the roof.Super Personalised service, we did not feel like we were part of a sales process but working with a quality tradesman who takes pride in his work. We know Ben is remotely monitoring our new system and will actively follow up.
Highly recommend Ben and team.
Panel rating: 5/5
Inverter rating: 5/5
01 December 2022
Great installer, seamless process
Ben and team were great, quoted promptly, communication was excellent, very responsive and friendly.Importantly, install was done well and on time, fitted in between endless days of rain!
Would definitely recommend Go Sparky.
27 November 2022
Knowledgeable, does what he says, and all round good bloke
When I initially requested a quote, Ben was the only person to actually come out in person, check out the premises and have a chat about what I need. He provided a very cost effective quote, turned up when he said he would, and is clearly passionate about his business and solar. I had a bunch of questions which he patiently answered for me.Even little things, like noticing my antenna was casting a shadow and then changing it around and upgrading it for me, free of charge, shows how good of a bloke he is.
I've already recommended him to half the street, and would happily use him again. Wherever I can, I go local, and this is another example of a great local business providing excellent service.
22 September 2022
Beautiful Installation
Ben from Go Sparky was a complete professional throughout our solar installation process. He was very genuine and honest in his advice and recommendations when providing us with a quote for our system.The installation process went smoothly, they were punctual, they took there time to do a beautiful installation and any damaged roof tiles was replaced.
Customer service was fantastic, we had some issues with our inverter connecting to our home wifi, Ben returned promptly to wire the inverter directly to our router.
We can't be happier with our solar system, it's working perfectly and we highly recommend Go Sparky.
Panel rating: 5/5
Inverter rating: 5/5
Installation great, post support non existent
I had Go Sparky install solar on my home and the installation was great - the team was punctual, polite, cleaned up perfectly. No issues with the team or the installed product. I did have an issue with a component post installation at which point I contacted them. However after responding to my initial query for support I have had no response since - just radio silence. I attempted to contact them via many SMS, emails and phone requests for help but there has been nothing but silence. I had to go back to the inverter company directly for some support to help fix my issue. What we have is great BUT it wasn't cheap when compared to Arise and other mass suppliers. We went with them as they was local and wanted to support a local small business. That said as it was expensive and I expect(ed) a modicum of support post install.