Gnowee Solar Pty Ltd

Gnowee Solar Pty Ltd Reviews

4.7

Based on 40 ratings
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About

Gnowee Solar Pty Ltd r is a leading National Solar/Renewable energy company based in NSW, with over 12 years of experience providing clean energy solutions to residential and commercial clients. Greenultimate was founded in 2010 with a vision to promote the use of sustainable energy sources and reduce carbon emissions in the country. Over the years, Gnowee Solar has established itself as a trusted brand in the industry, known for its quality products, excellent customer service, and competitive pricing. In addition, the company offers a range of solar and renewable energy solutions, including solar panels, battery storage systems, solar hot water systems, and energy-efficient lighting solutions.

Reviewers report paying: $7,790 - $12,900 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Panel brands currently installed

Panel brands previously installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Gnowee Solar Pty Ltd Reviews (40)

Show Most Recent reviews from All time  across Australia

Average Scores

4.7/5

Value for money

4.7/5

Quality of System

4.7/5

Installation

4.8/5

Customer Service

  • 5 star 24
  • 4 star 15
  • 3 star 0
  • 2 star 0
  • 1 star 1

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So much easier than I feared!

This was an easy experience. Explained to me in terms I could get my head around. Answered all my questions in plain english. Installation was fast and efficient. Reasonably priced. Super pleased with the experience.

Supplier Reply:

Thank you so much for your kind words! We're thrilled to hear that you had a smooth and positive experience with us. Providing clear communication, efficient service, and high-quality installations at a reasonable price is always our goal. It's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing us – we truly appreciate your support! ?
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Fantastic price, installation and customer service.

Nim, from Gnowee, happily provided me with full quotes showing power production and pay back rates etc for several configurations of panels and inverters as I continued to compare all the options. Nim promptly answered all my questions. I finally made the decision and the installation happened within a week. The installation looks incredibly neat - something I only appreciated afterwards. My system has 29 panels and produces 12.32kw. (This wasn't an option in the section below)
Nim is very punctual, tidy, polite and not at all pushy.
He organised all the grid connections and connected it to the WiFi. He also helped me set up the app and showed me how to use it. Very happy with how easily and efficiently everything was done!
Panel rating: 5/5
Inverter rating: 5/5
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Efficient and punctual

My installation was completed efficiently with no issue.
They were punctual.

Supplier Reply:

Thank you so much for your kind words! We're thrilled to hear that your installation was completed smoothly and on time.

Our team takes pride in delivering efficient and reliable service, and it’s great to know that we met your expectations.

If you have any questions or need further assistance, feel free to reach out. Welcome to the Gnowee Solar family! ?
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Professional processes throughout the sale and installation.

The sales and quoting process was everything we needed
The installation was done with technical expertise and professionalism. on time and without any inconvenience
Customer service was excellent and the technician spent extra time showing us the App for the Alph ESS
Inverter rating: 5/5

Supplier Reply:

Thank you so much for your wonderful feedback! We're delighted to hear that you had a smooth experience from sales and quoting through to installation.

Our team strives to deliver not only technical expertise but also top-notch customer service, and it's great to know we achieved that. We're especially glad the technician could walk you through the Alpha ESS app – we want to make sure you get the most out of your solar system.

If you ever need any further assistance, we're always here to help. Welcome to the Gnowee Solar family! ?
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Excellent service

Gnowee replied to our enquiry first and a rep arrived on the same day. The rep explained the process very well and our experience confirmed the rep's account of the process.
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Gnowee Solar made my solar investment and installation experience truly positive

Absolutely thrilled with the solar installation provided by Gnowee Solar From start to finish, their team demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction.

The initial consultation was informative and transparent. They patiently answered all my questions and provided a detailed breakdown of the installation process, costs, and expected savings. This gave me confidence that I was making an informed decision.

During installation, the team was efficient and respectful of my property. They completed the job on schedule and left everything clean and tidy. The quality of workmanship is excellent, and it's clear they take pride in their craft.

Overall, I highly recommend Gnowee Solar to anyone considering solar energy. Their knowledgeable team, seamless process, and exceptional service have made this experience truly positive and rewarding.
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Efficient installation

Yes good assistance in all areas. Horst and Nim were very helpful

Supplier Reply:

Thank you for your kind words! We're thrilled that Horst and Nim provided excellent assistance across all areas. Delivering exceptional service is our top priority, and we're delighted that they could make your experience a positive one. If you ever need assistance again, don't hesitate to reach out. We appreciate your feedback!
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Quotation to installation

From Quotation to Solar Panel the installation process could not have been made any easier and the installers are s credit to the Gnowee Company. .
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Perfect Installation, Friendly and Punctual

Sales were friendly and helpful, explained everything and gave me options to match my use case.

The installers were friendly, they got the job done fast and everything looks perfect.

Supplier Reply:

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our sales team provided you with friendly and helpful service, ensuring you were well-informed and provided with options tailored to your needs. It's fantastic to know that our installers were able to deliver a speedy and flawless installation, leaving everything looking perfect for you. We truly appreciate your feedback and look forward to serving you again in the future if you ever need assistance.
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Affordable price, fast, high quality installation

The whole process of purchasing solar was a breeze with Gnowee solar. Quote was quick and very competitive. Installation was completed within 5 days of the quote. Customer service was 10/10, and is currently organising my meter upgrade with the power company.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thank you so much for your glowing review! We're delighted to hear that your experience with Gnowee Solar was nothing short of exceptional. We pride ourselves on providing quick and competitive quotes, and it's wonderful to know that you found the process to be a breeze. Our team works hard to ensure timely installations, and we're thrilled that yours was completed within just 5 days of receiving the quote. We're also pleased to hear that you found our customer service to be top-notch, and we're more than happy to assist with organizing your meter upgrade with the power company. Thank you again for choosing Gnowee Solar, and please don't hesitate to reach out if you need anything else in the future!
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Extremely talented workers, very fast response

Incredible customer service, very quick to respond to my concerns and extremely intelligent workers. Workers were very polite, friendly, and clean. Thanks so much for the great effort.
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Thanks Finn for your assistance in my choose of installers for our solar selection

Horst from Gnowee was lovely and very patient
I wasn’t there for the installation. But I believe all went well
Gnowee helped with all the paperwork and all has gone smoothly so far

Supplier Reply:

Thank you Leanne for your wonderful feedback! We value our customers reviews and will continue to serve you to the best of our ability with our brilliant team.
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Wonderful installation but cheeky salesman

The sales person was excellent unit I requested a consideration on the installation price due to a different system being installed
I had a quotation for a 3 strings 3,4,5.setup in 2 different locations on the roof to avoid trees shading causing lower delivery of power
I received a 2x6 set up in one location instead without my permission or any consulting
The installation was perfect but the salesman was insulting when he told me I was cheeky requesting a discount due to less wiring requirements and labour
He has not contacted me since the installation to see how I feel or how the job went only to say the installation team have the final say about the panels layout. I would have appreciated support to set up my Fronius monitoring program
Panel rating: 5/5
Inverter rating: 5/5
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Very professional

Sales and quoting was very good and understandable
The installation went perfectly - came on time no slackness near and tidy respectful and was helpful when questions weee asked
Customer service was the best - helpful respectful at all times -
Explained how it worked and also advised and showed me my damaged power board that other electrians over the past months/years should have picked up on as it was dangerous.
Extremely happy with Repersentive and the installers.
Inverter rating: 5/5
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First Class Experiece

Apart from still waiting 12 days after installation for the inspector to turn the system on, Gnowee were exceptional. Horst explained everything we needed to know. His patience in taking us through the process was most appreciated. The installation process with Shennal and his team went smoothly. Assuming my system gets turned on this week, I am very pleased with Gnowee, and I highly recommend them.

Supplier Reply:

Thank you for taking the time to provide feedback on your experience with Gnowee. We appreciate your honest review and are glad to hear that overall, you had a positive experience with us.

On a bright note we are delighted that your system was turned on by the inspector now.

Always a pleasure to hear that Horst, our team member, was able to explain everything you needed to know in a clear and understandable manner. We take pride in our team's knowledge and commitment to providing excellent customer service.Shennal and his team has always ensured a seamless installation experience for our customers.
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Gnowee Solar review

They started my system and never finished it.

Edit 24/2/2023: The system is now installed but not how the original quote stated and not how I wanted.

Supplier Reply:

Hi Peter,

Your Solar System was fully installed on 28/12/2022, and the Licensed Electrical Inspector from Solar Victoria signed off the COC on the 13th of January.

We have provided you with all documentation with your Invoice.

Thank you
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Gnowee Solar were great to deal with, highly recommend

Gnowee solar we're great to deal with. Horst based in Mornington was very helpful & honest and very informative. He came out to our house and assed the site and took us through the process. They organised all connection to the grid for us which was great. I would definitely recommend Gnowee Solar if your looking to go ahead with Solar.
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Great sales person, great installation, easy setup after installation.

Great

Good all round service

Would recommend to anyone that wants a good hassle free system

Supplier Reply:

Thank you for the great review, Michael. We appreciate that you put your trust in our care and look forward to providing you with a great service in the future!
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Great so far. So glad I have finally gone Solar

Hasn’t been installed yet but best explanation by seller and down to earth approach
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Professional

Gnowee Solar was not the only company we received quotes from for our solar energy system but they were certainly the most professional and stood out from the others. Warnie attended our site in person, designed our solar system and we were very impressed with the level of information, knowledge and potential savings he provided to us with his quotation submission. He was always very pleasant and accommodating to our needs and was able to answer any enquiries promptly. The installation was done with little disruption and the installers very professional, hard working and clean. Rubbish was removed when the job was completed and the installation thoroughly inspected by Warnie upon completion. Gnowee then submitted all relevant documents for connection to the grid in a very timely manner. After having dealt with Gnowee Solar from start to finish, I absolutely highly recommend them for your solar needs.
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Efficient installation with a tidy result

The salesman was polite, patient, informative and always available for follow-up phone calls.
The installation was efficient, tidy and punctual.
The company was very helpful in organizing the connection to the grid.
Panel rating: 5/5
Inverter rating: 4/5
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Wish we’d got solar earlier

Very simple & fast process - should have done it years ago. Fantastic knowledge and service from Horst who answered all my questions openly and honestly without arrogance or showmanship. Install was done in a day with no issues - very polite and easy going installers. Using the free PowerPal app supplied by the government (I can’t work out how to use the Inverter app - too complicated) I can see we’ve already halved our weekly energy usage from the grid. Looking forward to seeing how much we’ve saved on our next electricity bill.

Supplier Reply:

Hi Martha,
Thank you once again for choosing us to power your home with solar power.
We will continue to support you with any future concerns and queries.
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Great spec not cheap but high quality.

I wanted a premium system and thought sunpower macron was the way to go. With tons of reviews from this website and others I appreciate there are many views on the subject. I ended going with rec alpha panels and a fronious inverter and was very happy with the service from gnowee solar. They were not able to supply the originally quoted panels but made a fair compromise on the alternative. The best thing was that I was was fussy about the source of the panels as I am not happy to support countries with trade sanctions against Australia. Another reputable company in our area did not listen as well and this proved to be the deciding factor.

The dreaded Covid hit on our original very prompt installation date and the reschedule was quickly arranged.

On the whole a great result.

Supplier Reply:

Thank you Michael for choosing Gnowee Solar!

We’re very grateful for customers like you and will continue to serve you for years to come!
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Great Service during the process

Totally smooth process, sales person was the only one to come to site to quote and was great and available to take my calls at any time and communicated exceptionally well and quick to respond. Would recommend these guys to anyone else looking for Solar solutions.
Inverter rating: 4/5

Supplier Reply:

Thank you Darren for choosing Gnowee Solar!

We’re very grateful for customers like you and will continue to serve you for years to come!
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Great rep, great installation team. All friendly and explained everything

Also very happy with solarquotes - thank you. Very pleased with the service , communication and explanations from the team and after sales responses to questions.

Supplier Reply:

Thank you, Sarah for choosing Gnowee Solar!

We’re very grateful for customers like you and will continue to serve you for years to come!
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Great company. Great installee.

Gnowee was great start to finish. Easy to communicate with. All options presented were clear and easy to understand. Great customer service. Installation booked quickly and ran smoothly. Further follow-up onsite was detailed and personalised, giving me greater confidence I had chosen the right company.
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Original Review on 01-08-2021:

Excellent and informative service

We had several quotes and two excellent sales representatives from different companies who were always willing to explain cost/benefit ratios, processes and products.
Our final selection was based on the ability of the sales person to respond to our questions and uncertainties.
The whole process was easy; the service was prompt and efficient and all communications were timely and efficient.
We are extremely happy with our choice and our solar system. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

Supplier Reply:

Thank you Judy for your wonderful words, we really appreciate the time you took to write such a detailed review!

We’re very grateful for customers like you and will continue to service you for years to come!

8 months later we asked Judy: "Are you happy with the performance of your system so far?"

The system is meeting our expectations and we haven't paid a power bill since last winter. We hope to install a battery later this year or early next year when we change over to an electric vehicle and are very confident that our system will be the right one for this too.
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Solar and battery installation

Thank you Warnie and team for professional consulting and solar panel and battery installation. Your team was very helpful in providing all the needed information.

Highly recommend !
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Gnowee Solar Quote

Excellent service and follow up. Installation is due next week.

Supplier Reply:

Hi Peter,
Glad we could provide you with excellent customer service. Please re-visit your review once the installation is completed. Looking forward to exceed your expectations.
Thank you again for your review.
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Excellent installation

Was very happy with the job Gnowee did. We had two systems installed as we have two separate dwellings. The customer service was exceptional. A great product at a reasonable price. Salesman Warnie was lovely and very knowledgeable. Installation was done within a day, they turned up when they said they would. They helped organise the grid connection.
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Excellent system and experience.

In addition to the 3 quotes through solarquotes, I got a fair few more, and had been doing some general research for a while. Overall the costs are pretty similar between companies when you have an idea about what panels/inverter. So for me it came down to what company I felt I could trust to do a good job.

Hence why I went with Gnowee Solar. I found that Horst was easily the most accommodating person to deal with out of the various companies. He was not pushy, understood exactly what he was doing, and happy to adjust the setup multiple times. There were a few minor issues related to the computer software not showing the roof accurately which made it difficult to determine the maximum number of panels I could fit, and this was identified on installation day. However issues happen and the most important thing is that they were quickly managed.
The installation is great and of very high quality. It was a fairly large system by usual residential standards (9.36kw) and I am very happy with the result.

I appreciate all the effort. thanks.
Inverter rating: 5/5

Supplier Reply:

Thank you Coen for your wonderful words, we really appreciate the time you took to write such a detailed review! Horst has years of experience in the industry and a great asset to Gnowee.

We’re very grateful for customers like you and will continue to service you for years to come!
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A class

Excellent service and great system, could not be happier with our decision
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Very impressed with all aspects from quote installation and now the systems savings as well

They were great, all went smoothly very professional and knowledgeable.
Panel rating: 5/5
Inverter rating: 5/5
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Smooth free installation

Quoting process was very easy to understand as the consultant takes his time without any rude.
Installer was very polite and punctual.
The installer did the grid connection.
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Highly recommended

Overall a very good experience with Gnowee. All involved were very professional, knowledgeable and arranged the installation and then all connections promptly. We even had Worksafe come out unexpectedly during installation for a site check without any issues.
Inverter rating: 5/5

Supplier Reply:

Dear Dawn,

Thank you for your business! At Gnowee, we appreciate and value each one of our customers. We wish to have the honour of serving your needs for many years to come!
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Good service but install could have been better

Panels were put into a position that didn't allow access to guttering even though there was plenty of space on the roof. Credit to Gnowee Solar though, they sent the installers back to move the panels and repair the tiles they broke.
Inverter rating: 4/5

Supplier Reply:

Thank you for your business! At Gnowee, we appreciate and value each one of our customers.

We will always attend to any follow ups as early as possible and glad we managed to move the panels back as required.

We wish to have the honour of serving your needs for many years to come!
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Wonderful experience

We got our system installed and are loving it and are getting credit bills every month.
Inverter rating: 5/5
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65kw system at the warehouse

Installed a 65kw system with Gnowee. We are very happy with the installation, very professionally done. The installation was very neatly done. Would highly recommend this company to anyone.
Inverter rating: 5/5

Supplier Reply:

Thank you Ranga for your business! At Gnowee, we appreciate and value each one of our customers.

We wish to have the honour of serving your needs for many years to come!
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Thanks to them our last five bills were in credit!

Gnowee Solar provided a professional service in the installation of our solar panels. The process was simple and it was a hassle free experience. Extremely happy with these guys. Thanks to them our last five bills were in credit!
Panel rating: 5/5
Inverter rating: 5/5
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Gnowee Solar rep in Melbourne was recommended by family friends. Quotation was simple: show me your best quote for the products you want and I’ll match it!
Was successful in getting the SolarVic grant and loan in the same round as getting the quote.
Panels and inverter (Sungrow) delivered by OneStop Warehouse two days before install.
Installation took about two weeks to get booked in; finish of the job is excellent and passed the SolarVic inspection with only a couple of minor adjustments needed to be done in retrospect (double check you’ve trimmed your cable ties!)
Panel rating: 5/5
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