G Solar and Electrical Pty Ltd

G Solar and Electrical Pty Ltd Reviews

4.9

Based on 285 ratings

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About

Established in 2014, G- Solar & Electrical is a locally owned and operated solar electrical company, owned by Grant Newman, a 5th generation Cairns local electrician with over 10 years experience in the renewable energy industry.

We have installed and maintained hundreds of high-quality solar systems, from 2kW up to 1.7MW, which deliver rapid return on investment for homeowners and businesses.

We provide No Obligation Site Inspections that are personally conducted by Grant to ensure clients are only provided the facts, based on his extensive local experience, with no sales talk. This also ensures that all quotes provided are firm, with no hidden extras.

We pride ourselves in not just ‘selling a solar system’ but supplying a quality energy solution installed by our own in-house team of CEC accredited installers and backed by our 10 Year ‘Peace Of Mind’ Installation & Service Guarantee.

At G-Solar, we make solar installation effortless and transparent, thanks to honest savings estimates, expert advice, quality products, professional installation, and true local after-sales service.

 

Local – Proudly 100% locally owned and operated since 2014.

 

Office – 32 magazine St Stratford feel free to drop in for a coffee.

 

Systems – All our quality systems are designed for our local conditions

 

Experience – We install and maintain hundreds of systems across the country

 

Installers – Our in-house team, including owner Grant, are all Clean Energy Accredited solar installers.

 

Electricians – Fully licensed electricians accredited to install, repair, and upgrade systems.

 

Warranty – If there ever should be a warranty claim, we will look after the claim from start to finish.

 

Installation – We provide our clients a 10yr company-backed installation warranty for total peace of mind.

 

We are a New Energy Tech Approved Seller, Clean Energy Council Member, Local Buy Pre-Qualified Supplier, and National Electrical and Communications Association member.

Reviewers report paying: $4,000 - $10,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

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G Solar and Electrical Pty Ltd Reviews (285)

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Average Scores

4.8/5

Value for money

4.9/5

Quality of System

4.9/5

Installation

4.9/5

Customer Service

  • 5 star 219
  • 4 star 65
  • 3 star 1
  • 2 star 0
  • 1 star 0

Smooth installation

From the beginning of the quote process to the final billing, it has been smooth running. Everything was explained in great detail and service has been fast, efficient and very reliable. Thank you so much!
Panel rating: 5/5
Inverter rating: 5/5
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Excellent local company

What a pleasure to support this local business. From our first meeting with Grant to the follow up calls and confirmation, it was always done in such a friendly and professional manner. The team on the day were excellent, working in very hot conditions, and were so accommodating. We could not recommend
G-Solar highly enough.
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Fast and efficient with difficult weather

Sales and quotes fast and efficient
Tidy work cleaned up there mess like no one was here
Customer was good no problems at all.
Wasn't here to be shown about how to use app. Not installers fault
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G-Solar excel!

This whole process was so efficient. I called having seen their Facebook ad, they sent Dean the next day. Very competitive quote and the installation was within that month. That went smoothly. Customer service follow up has been brilliant. Really do recommend this company in every way.
Panel rating: 5/5
Inverter rating: 5/5
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Great company to work with.

From the initial contact with G-Solar to the final sign-off we were kept informed of each step in the process. The old system was removed and the new one installed on the day assigned, and the installers were done within a few hours.
We were very impressed with the professionalism and speed of the installation. An issue with the wireless dongle was sorted within a few days. I would recommend G-Solar and Electrical to anyone wanting to install/upgrade their rooftop solar.
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Fantastic Service

From Site Visit to installation. Punctual and explained everything to you. Overall great customer service.
Inverter rating: 5/5
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Amazingly quick and professional, great system

The installation after the quote was accepted went very smoothly. Amazing system was installed in less than a day by an highly professional group of installers. On time to start and left the site clean.
I was given a thorough run through of the operation of the system and the application
Battery rating: 5/5
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Very Professional and Knowledgeable

The service provided by the whole G-Solar & Electrical team has been exceptional, from the first contact and through the whole process. Their professionalism in every area – customer service, timely communication, and an easy to understand, informative quotation, has been outstanding. The installation team worked well together and clearly explained the operation of the products after installation. The bonus being their work was extremely neat and tidy, and they left the work areas spotless!
We would not have any hesitation in highly recommending the G-Solar team. It is great to be able to recommend a truly local and professional business.
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Port Douglas Community Hall Solar

The whole process ran smoothly. The pricing was competitive and the install process ran smoothly with the contractor fitting in with Council's availability. The web page works well and Council is looking forward to the cost savings.
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G Solar Review

The team at G Solar were excellent to deal with at all stages from initial visit and then quote to final installation. I had to have some roof work done before installation and they were more than willing to be flexible on the job. The system they installed looks very neat and tidy and I would have no problem recommending them to anyone else.
Lee
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Service oriented and Local

Amazing to see the owner of the business, Grant, is the first face to face contact.
I was absent during the installation, but Brendan stayed in contact.
A fault with the monitoring system was picked up by Brendan, which he resolved with Sungrow in a short space of time. System is now operating normally and the battery is providing power all night long. The office staff were very professional and reacted to any queries I had in a timely manner. Well done to all. Highly recommended
Inverter rating: 5/5
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Excellent Service

From the start of the initial visit to look at my residence to the completion handover by the installer G-Solar were very professional and friendly. The notification process of personnel arriving was possibly one of the better I have dealt with.

The quoting process was easy with detailed information provided on the 3 levels of install you could receive. There was constant communication on any concerns I might have had.
The installers were very professional, and tidy with the area left clean.

The handover after the install was great with the installer explaining the details of what to expect and what might happen if something was not quite right.

I can say we are pretty happy with the process.
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How easy was that!!!

Right from the outset GSolar were so easy to deal with. They explained every step and nothing was a problem. The installation was smooth with no problems and the system is running perfectly.
They even handled Ergon!
I recommend you give them a call if you are considering new solar, solar upgrades or going off grid.
Battery rating: 5/5
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Amazing service

We were impressed with the prompt and professional service provided and the team that came to our home were super friendly and answered all our questions .
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Great experience Friendly and proficient staff

Great experience, very helpful and pleasant staff who treated me as a person
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An incentive was offered by G Solar and Electrical Pty Ltd for this review. Learn more here.

Great customer service

Customer service was excellent, and the installation team were both easy going and fast/professional
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Excellent service

The quoting service was very informative and clearly conveyed. Installation was on time and the guys did not mess around straight into it. All explained by Sheldon who supervised the install and was very polite and helpful.
Panel rating: 5/5
Inverter rating: 5/5
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Great Installation

The whole process from the quoting of the job to the installation of the solar system was seemless.
I highly recommend the team at G Solar.
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PETE'S 8KW FRONIUS AND TRINA SOLAR SYSTEM

I DID VISIT G-SOLAR TO DISCUSS THE LOCATION OF PANELS ON MY ROOF AND HOW MANY I WOULD NEED FOR AN 8KW SYSTEM. I FOUND THE STAFF TO BE VERY KNOWLEDGEABLE AND HELPFUL. I WAS VERY IMPRESSED WITH THE VERY DETAILED INFORMATION EMAILED TO ME PRIOR TO INSTALLATION.
THE INSTALL WENT SUPER WELL AND THE GUYS WERE VERY PUNCTUAL AND POLITE AND TIDIED UP WHEN THEY LEFT. THE INSTALL IS VERY NEAT AND THEY FINISHED THE JOB ON TIME.
THE SOLAR SYSTEM IS WORKING BETTER THAN I EXPECTED. I AM VERY HAPPY. THANK YOU.
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Great Customer Service

From quoting to installation the process was professionally handled. Communication is key with each stage of the process detailed to myself.
I opted for a local company that has quality inputs and after sales service.
Panel rating: 5/5
Inverter rating: 5/5
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Outstanding service.

Outstanding service and professionalism. TooK 6.5hrs to install and I thoroughly recommend this service if you are thinking of installing a solar system
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Solar system upgrade.

Quoting was easy & very informative.
Communication was good.
Workers kept work area tidy.
Electrician walked me through the operation of the inverter & set-up the wi-fi connectio
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Fantastic Installer and Customer Service !

We asked several quotes and Gsolar happily helped us understand what would be best for our house. They didn't try to upsell.

Installation was smooth and customer service after the installation is kind.

We are very happy that we chose Gsolar.
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An incentive was offered by G Solar and Electrical Pty Ltd for this review. Learn more here.

High Level Customer Service and Installation

We contacted G-Solar and received a quotation and explanation in good time. The technicians were on time and a pleasure to have at our property. G-Solar organised the energy connection detail and the technicians helped through the process of installing and understanding the app and its features. Exceptional service and then customer service follow up.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Very happy with our solar system installed by G Solar and Electrical Cairns

Grant and his team are very professional and reliable. The quoting process was easy and Grant did it himself. He didn't oversell anything to us, and was helpful with information and explains everything well. The installation team were prompt, professional and cleaned up everything after them! Customer service from this company is very professional and reliable. They deserve this review for the standard of service the entire team provides.
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Easy solar process

Grant was great to deal with. Quick to respond for an inspection and answered all the questions.
The product works great so far, and the installation looks very professional.
The tradesman was a bit rude on installation day, definitely not the same professionalism as Grant.
Overall a happy customer.
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Quick and easy process, quality product

Thank you G-Solar! Great customer service, the whole process was easy and staff were polite, punctual and professional. Throughout the sales process, staff clearly explained the options and matched to a system to suit my needs. After installation the staff showed me how all the settings worked and helped me to access the app to track power production and consumption which has been a game changer. I also opted for the PV point so that I will have still be able to plug in a fridge or charge phones if the power goes out, and the guys also updated my electrical switches for 40% less than the price that I was quoted by an electrician (I even had an electrician look in the power box and say 'this is the nicest power board I've seen' lol). I'm very happy with the system installed and appreciate the after call service to ensure that I was happy with the installation and to answer any questions that I had. Very happy to recommend G-Solar to people looking at installing solar, especially being a local business. Thanks again!
Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 15-09-2023:

Happy Days

Communication excellent
Product functions as advertised
After sales and service spot on so far
Installation went without a hitch
Very Happy
Wait for a battery future Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Peter: "Are you happy with the performance of your system so far?"

We have earned about $1500 from our panels in less than a year and not paid a cent out. We have had one of the wettest, overcast summer for years and still put loads into the grid. An investment we are happy with
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Easy and professional to deal with

From the initial quote to the installation, everything was delivered in a professional manner.
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Job well done

Good service and quality solar. Contacted through out process, advice when they are arriving. Any issues or concerns discussed with owner before they proceed. Can call them if any issues or questions.
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G-solar

People, G-solar is the way to go. I highly recommend this local business if you need solar done.. Very efficient with time from start to finish, clean installation, well done to the Boys..
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G Solar ..a professional/trustworthy outfit

G-Solar was recommended to me by a TAFE plumber teacher friend who had used them to install a solar system at his own home & who was very happy with the work carried out & the system installed. I too in turn am now delighted with my new 6.6 KW solar system, Fronius inverter & Trima panels. G-Solar were excellent in regards to their clear & informative communications with me from the Initial inspection on site at my home to the installation day & making sure everything was working perfectly & explaining all that i needed to know. G Solar made it a total breeze for me.What I also appreciated was thst they didn't do an over sell, not at one time did I feel pressure to purchase any additional equipment./add ons .but I did choose to pay extra to have my dodgy old switchboard with old ceramic fuses upgraded to a modern safer one which I'm so pleased I did! I highly recommend G-Solar .a local & very professional company with trust worthy great staff , offering quality systems at an affordable fair price.. so glad I went with them!
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An incentive was offered by G Solar and Electrical Pty Ltd for this review. Learn more here.

Great installation

Were easy to work with and installation was a breeze for them. Answered any questions I had and very knowledgeable.
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Fantastic service

The whole process was easy and professional
The work was done in a day - despite staff illness- and this included updated meter box
the result is a very neat , quite inverter and meter box
very happy
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A great job from start to finish

I recently had G-Solar install a solar system at my house, and I couldn't be happier with the results. From start to finish, their team was courteous and professional. They did an excellent job, ensuring that the installation was neat and efficient. The final product exceeded my expectations, and I'm very happy with the savings I'm already experiencing. I highly recommend G-Solar for anyone considering solar solutions!
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Excellent company to work with

Everyone from G-solar are fantastic from initial quote through installation and follow up. I can’t fault them. Easy to communicate with, no nonsense, great price and awesome system which is perfect us. No more electricity bills for us. Thankyou G-solar.
Inverter rating: 5/5
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G solar nk

The installation was great quote was just what I wanted installation done the said and time quoted still.waiting on ergon to connect sò cant say how well.it works bu? if anything else is a guide it will.be fine
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Great and efficient

Easy to deal with, no fuss local company. Very neat and tidy job when installing our 13kw system with extra batteries for our night time use. The app as well is great- we can see in real time how much sun energy we make.
For the first time in a long time I am exited to see our Ergon ‘bill’ thanks guys!
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Installation and customer service

Could not fault the whole service, from quote to installation.
All the team were very professional and knowledgeable on the product, installation process was very seamless, arrived on time and completed the job with professionalism .
I'm glad I went with my gut feeling and would highly recommend the G Solar team.
Inverter rating: 5/5
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fantastic installation

Sales and quotes were very efficient and easy to understand.
Installation was very smooth workers were polite tidy and on time.
Customer service was of a very high standard and all apps and systems were installed and working before G-Solar left the property.
I would highly recommend this company as they have very good work ethics and have been willing to answer any questions that we have had since the installation of the two systems. Solar as well as a tesla battery.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
EV Charger rating: 5/5
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Friendly and helpfull

Out of the three Solar companies I approach G Solar were the most affordable and explained the system very clearly and did not have the full sales pitch that some other companies had. When it was time to do the installation the installers did an excelent job, were neat and tidy and explained the system and how to navigate app.

I would and have recormended G Solar as a preferred Solar Installer.
Panel rating: 5/5
Inverter rating: 5/5
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Review Gallery Drive

From 1st contact to Installion fantastic service. Always keep up to date with every step
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Highly Recommended

From initial site visit to post installation follow-up call, G-Solar has provided a professional, informative, efficient and friendly service. Our quote, which included various options, was delivered in a timely fashion and accompanied by all relevant information. Installation was booked at a time that suited us and occurred as scheduled. Installers, Josh and Alex worked efficiently and tidily on the day and gave an overview of the hardware and online monitoring system before leaving our property. Office staff, Kristina and Suze were always great to deal with and happy to answer all our questions and queries. Based on our experience, we would highly recommend G-Solar and Electrical.
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Outstanding

"G Solar truly exceeded our expectations with their exceptional service and expertise in installing our solar system. From the initial consultation to the final installation, every step was handled with professionalism and precision. The team was incredibly knowledgeable, answering all our questions and ensuring we felt confident in our decision. Not only did they deliver on time, but the quality of their workmanship was impeccable. We're thrilled with our new solar system, and we highly recommend G Solar to anyone considering making the switch to solar energy. Thank you for a job well done!"
Panel rating: 5/5
Inverter rating: 5/5
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Profesional and quality workmanship

I can't fault the experience I had with G-Solar from the first enquiry call to the installation and then post installation follow up. During his site visit, Grant answered all of my questions and gave me a great overview of my options without being pushy and salesy. The online quote came through within 24 hours with a good amount of information to assist me in making my decision. I had received a couple of other quotes which were around the same price but the warranties and peace of mind that G-Solar have their business here in Cairns, plus their customer service sealed the deal for me. I was kept informed along each step of the process and the team did an amazing job including the clean-up afterwards. Overall, a fantastic experience from beginning to end, happy to recommend G-Solar to anybody.
Inverter rating: 5/5
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Great customer service & efficient on installation day

Couldn't fault G-Solar!
Grant came by to give a quote and do a quick site inspection, he was professional, knowledgeable and honest! The quote was ready within a few hours and I was able to book in straight away. He was able to answer all questions accurately and gave his best recommendations.
G-Solar arranged everything from then on, I only had to fill out a few online forms! The whole process was so smooth and uncomplicated.
On installation day the boys were on time, professional and didn’t affect my day at all. They were so efficient - the solar was installed just after lunch and ready to be used!

Very happy with the whole process.
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A great job

Unfortunately I was away when the installation was done, but my wife was home and told me everything went smoothly and was keeped inform about everything and the installer went through how the system works. Very perlite and answered any questions she had.
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Excellent Product- Exceptional service

From start to finish the service has been unbelievable. Everything involved was explained to us in great detail our customer service rep was open to all our questions and helped us to understand the benefits of complimenting our existing system. The installation went smoothly despite the challenging weather conditions. Every member of staff we have been in contact with has been professional and supportive. For a quality product from a professional team at a competitive price you can’t go past G-Solar.
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Fantastic Service !

Had solar installed by G Solar, from the very first contact to installation I can not fault the service. I had a very long chat with Grant about which system was right for me and his views were spot on. The team arrived to complete the install and were a great bunch of lads and a credit to the company, professional and friendly.
If you want Solar this is the company to use ! I will always use G Solar for any future installs and checks should the need arise ! Fantastic service and customer care !
Panel rating: 5/5
Inverter rating: 5/5
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Fantastic from start to finish

The entire process with G Solar was positive from the initial consultation, to another meeting to further discuss additional options with batteries, to installation. Installation team were friendly, knowledgeable, tidy and professional.
Admin team pleasant to liaise with and prompt with Ergon connection referral.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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