Future Solar WA Reviews
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Future Solar WA Reviews (21)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 13
- 4 star 5
- 3 star 0
- 2 star 3
- 1 star 0
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This 2.75 star review was removed at the request of the reviewer
Learn More01 September 2022
25 May 2022
Great all round experience
Everything ran smoothly and the supplier was in constant contact providing updates.Panel rating: 5/5
Inverter rating: 5/5
20 August 2020
Good value for money
With Future Solar WA, it was straight forward easy and only the relevant information was provided. Patrick provided very good tech support. My only complain is for the admin who gave away my installation date to others because I asked if they can do it on an earlier date due to a sudden conflict in my work schedule. In effect, the installation was delayed for three weeks! I still highly recommended these guys though. Please check CEC Retailer code Not CEC Member when you are dealing with any solar company.16 August 2020
Fantastic service!
Patrick was great. I had no idea how solar works, all I wanted was to have solar. He took his time to explain step by step and provided me with a range of options available. No pressure whatsoever. Flexible payment options too! Installation went well, and whatâs great about it is - he is still available to answer any of my endless questions and is very helpful and professional. I highly recommend his service!Inverter rating: 5/5
29 July 2020
Great Service and Product
We are very delighted with the excellent standard of service we received while dealing with Future Solar WA. From the initial consultation with Patrick, to the communication from their admins team, and the installation team, everything was smooth. They were very prompt, friendly and efficient. It goes to show the difference of customer service when u are dealing with a CEC Approved Retailer. We have been saving on our electricity since we installed the panels and are very happy to recommend them to all our friends and family.Inverter rating: 5/5
19 July 2020
Very pleased and highly recommend
Going solar was always on my mind. But I only wanted to go with a CEC Approved Retailer. Patrick from Future Solar WA gave us all the information we were looking for and helped us make the decision and from there on we have had easy installation with prompt service. Highly recommend them to all for fair price and good service12 July 2020
Awesome job
After talking to almost 7 solar companies, Future Solar WA was my choice because of their no nonsense approach. They gave me a quote, answered all my queries and installed in the time frame they promised. They really showed the difference between a CEC Retailer and others cowboys . Great price, and service. Highly recommended.Panel rating: 5/5
11 July 2020
AWESOME SERVICE
Awesome price great service Technian showed up on time as schedule and got the job done effectively Patrick was knowledgeable and helpful so will start enjoy saving now12 June 2020
Future Solar 6.6kw & 5kw inverter
I dealt with Gary who was always knowledgable & helpfulInstallers were tidy & polite
Old system was neatly removed
Would highly recommend
11 June 2020
Saisfied
Of the quotes I received from different solar companies, Future Solar WA was the most informative, and least pushy. Patrick was extremely helpful , in providing all the information and answered all our questions. From Patrick to the install tream and the admin team all were very professional. After we accepted the quote, an installation date was booked swiftly and the install was done with in a week. We were informed on every step of the way of what to expect. The install team were very courteous and worked very prafessionally. We had a concern regarding our newborn being in the house while the install was to be done, and the team made sure we had a pleasant experience from start till now. Very happy with them and will recommend them to others.06 June 2020
Efficient service, very helpful
I asked for lots of different quote options and the team were very helpful at providing alternatives. All the paperwork and approvals were processed quickly, and the instal within a few weeks. Prior to instal we received PDF outlining what the installers needed on the day and the installers arrived on time, were courteous and did the job well. The admin team were very helpful. Only small criticism is that we had to clear up screws and fixings off the garden. We bought good quality products and it seems they are working well (installation was yesterday). Overall we are very happy.Panel rating: 5/5
05 June 2020
Great Service
Sales was good Knowledge Installation was good Service and Tidy up after. RECCOMEND Future Solar Professionally run .Panel rating: 5/5
Inverter rating: 5/5
05 June 2020
Impeccable job done!!!
Service Future Solar provided us for our home was of the top quality and exceeded our expectations in terms of electricity savings. We are very impressed with the services of Future Solar who provided us with professional installation services. Highly recommended.02 May 2020
Food quality system, poor installation
Good quality system, 6.6kW Seraphim 330SMB plus Huawei hybrid inverter plus Solaranalytics meter for 4,750. but installation below par. Instead of the planned north tilted install on a 6.5 degree South sloping roof they installed it flat and tried to convince me that was ok.25 January 2019
28 September 2018
25 September 2018
1 Quoted panels not available when order placed.
2 Panels fitted to West/front of house not North as requested, large street tree!! 12 panels face East, 11 panels facing West.
3 New Colorbond roof dented, " All our workers wear steel cap boots, it happens some time", was the reply
4 Not willing to even look at damage, no show.
5 Inverter cutting out, called many times. 3 weeks still no one has come, System 10 months old.
6 Still waiting.
05 May 2018
21 March 2018
29 January 2018
Installation was on time and went very smoothly, the original 3.5kW inverter that was specified was not in stock so to prevent delays they upgraded to 5kW inverter.
Fully commissioned and the run through of the system operation Including setting up wifi monitoring was good.
At a later date I upgraded the system with an extra 4 panels to better utilise the bigger inverter, I got a Very good price for the installation of the extra panels.
Service couldn't be faulted and they were always available for any enquiries.
Would definitely recommend to others.
21 October 2017
I will say though that I left a message with one of the companies you suggested and they did not get back to me.
Gregg
Exceptional customer service and great installation team can’t be happier