Frazer Electrical Group Pty Ltd Reviews
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About
Frazer Electrical Group is an experienced team of electricians and accredited solar installers based in Sydney’s West. We always provide the highest quality of excellence and workmanship to our customers service.
With over 7 years in the electrical and solar industry ranging in all electrical applications. We offer a range in the electrical field from switchboard upgrades and inspections to solar installations.
The team at Frazer Electrical Group specialise in Solar power installations, we like to make your experience with us easy and affordable. From designing your system to installing your solar power installation.
Reviewers report paying: $5,900 - $7,600 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Frazer Electrical Group Pty Ltd Reviews (22)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 17
- 4 star 5
- 3 star 0
- 2 star 0
- 1 star 0
12 December 2024
07 November 2024
Solar Installation
Quotation and explanation of the system itself was very good. Installation went well in a day. System has been performing well. No post installation contact as yet, but is just gone 1 month.24 October 2024
An excellent installation by real craftsmen
Quote matched our requirements. No sales pressure quote, explicit and honest answers to our questionsPanel rating: 5/5
Inverter rating: 5/5
22 October 2024
Outstanding price, great job
Ben visited before quoting, which I much appreciated.Installation was faster than expected, as I jumped into an unexpected opening in their calendar. The team arrived on time, and were all polite and tidy. I also had a minor follow up adjustment which was sorted without me needing to be home.
Overall communications were great. The system was working by 3pm on the day of installation - all I had to do was call my provider and let them know I'd upgraded. Easy-peasy. The installer explained how it worked, and showed me the app.
The Enphase app is terrific - I'm nerding out on the detail provided and annoying my family by talking too much about it! ? I'm looking forward to monitoring my future use and learning to make best use of the free power (ignoring system costs)
Panel rating: 5/5
Inverter rating: 5/5
27 August 2024
Good communication, quick turnaround and great quality system.
Efficient and thorough quoting process. Polite, punctual and diligent installers. Good customer service with after sales follow up.Panel rating: 5/5
Inverter rating: 5/5
01 July 2024
Really nice people to deal with very upfront
Great people to deal with Ben and the team were true pro's08 March 2024
Reliable
Very helpful reliable service did a good jobWe’re very knowledgeable
16 February 2024
Fantastic install
The quoting process was quick and easy and they provided multiple quotes and were able to change and add to them quickly upon request. The installers were polite, punctual and thorough. They organised the grid connection and returned to the home to finish off setup once our wifi was setup.15 January 2024
A great and down to earth experience
Ben from Frazer Electrical contacted me within a day.Well spoken, patient and smart. I got good advice (not an upsell) on what I needed with all the pros and cons to the options.
Two of his staff came the next day to check the site and quote - they were both very friendly and easy going young blokes. I had my quote the next day and just after Xmas closure I had my system installed.
It was done well and it was great service. The price was really competitive and hence the experience was what got the business over the cheaper, won't leave ya online commission chasing alternative.
If ya believe in quality and supporting local businesses than Frazer Electrical are a fantastic choice.
27 October 2023
Good service and follow-up support
Quote process was smooth and efficient. Installer provided good communication and follow-up support with a few minor teething issues - Support provided until the issues were resolved - great outcome!Inverter rating: 5/5
Battery rating: 5/5
21 September 2023
Efficient and Reliable
Prompt Quote and reasonable. The installation was quick and efficient and they took the old stuff away for free, and did the grid connect, i would highly reccommend Ben and his Frazer Electrical Group for any work around the house.02 August 2023
Original Review on 27-09-2022:
My solar installation
Ben came to my house fairly promptly. Explained the process to me and how he would do the job. I was happy with his quote and his expertise. He was very punctual and was always there when he said he was going to be. I accepted his quote and the job was done not long after. I thought that he and his team done a very professional job. I am an electrical tradesman myself and was happy with the workmanship. He helped organize the grid connection and now it is all up and running. I am yet to receive my first bill, to see if I have any savings. I would recommend Frazer Electrical.10 months later we asked George: "Are you happy with the performance of your system so far?"
Yes very much so. I am very disappointed that the supplier seems to be getting a better deal than me. But all in all I am happy
24 July 2023
Best service from start to finish
From start to finish was excellent , any questions I had was answered promptly , installed earlier than expected date , I organized the grid connectionPanel rating: 1/5
Inverter rating: 5/5
14 July 2023
Very professional
The quote was given by an electrician who knows his subject, was keen to get the job, personally supervised the work and resolved an issue regarding the rebate.28 June 2023
Original Review on 29-08-2022:
Highly professional
Professional installer who took time to explain different options, negotiated placement of panels on-site, answered all my questions clearly and communicate every step of the process. After installation was completed Ben explained what needed to be done on my part with my provider and set up the monitoring process. I highly recommend this company.10 months later we asked Janet: "Are you happy with the performance of your system so far?"
So far I am very satisfied with the system and level of support from my provider.
24 February 2023
Excellent service
Quick turnaround from start to finish, excellent service and quality products.11 January 2023
Great team of guys who installed the solar
Great team of guys who installed the solar, no mess, no fuss. Great job.12 August 2022
Original Review on 17-11-2021:
Instant response and factual no fuss
Requested quote late Friday was there Saturday no pressure great communication willing to listen and understand my needs offer solutions and advice couldn’t be better9 months later we asked Rex: "Are you happy with the performance of your system so far?"
Unfortunately not enough sun to make a comment03 April 2022
Exceptional Customer Experience
From our first contact with Ben the customer service has been exceptional from Frazer Electrical. We changed our design about 4 times and each time Ben updated my array plan. Ben came out for a measure and we decided to go with a 9.75kW system which was installed without any dramas in a day. Mind you it was a long day for Ben and his team but all completed in 10hours!I would recommend anyone considering solar to speak with Frazer prior to making a decision.
Panel rating: 5/5
Inverter rating: 5/5
22 January 2022
Very satisfied customer
As a retired electrician I was very impressed with the professionalism of Ben Frazer and the Frazer Electrical team. A partly shaded roof made the upgrade of our old 3.6KW system challenging with a number of companies opting out from quoting. Ben however was never phased. He designed a system using micro-inverter panels and 3 phase inverter which performs very well. The system was installed early in January and has performed admirably ever since. The “Enphase” app allows real time monitoring of the system and has shown that already we are producing substantially more electricity than we expected. We will be closely monitoring the system over the next 12 months to assess if the connection of a battery in the future is warranted. We are very happy with the system and recommend, without hesitation, Ben Frazer and Frazer Electrical Group to other prospective customers.Panel rating: 5/5
Inverter rating: 5/5
02 December 2021
Extremely happy
Ben was a pleasure to do business with him and his team did a great job getting my solar panels connected all in a day with no mess very professional from the time he measured the job till finish .Thanks Ben and team ..02 November 2021
Terrific prompt and professional service
Contact from Frazier was same day then visit to the site the next day. I received a quote and panel layout the following day. Then I received a follow up call to make sure I received and was happy with everything on the quote. 4 days later after I received 2 other quotes from companies that only quoted using Google Earth to view the property. We decided to go with Frazier. The complete installation has been done in 10 days. Now just waiting for connection.Very prompt and professional service. Awesome to see the day and age.
Glad I did
Was all done in a timely manner from the time I said let’s get some quotes from SolarQuotes I was always in the know throughout the process Frazer Electrical Group did an outstanding job throughout the whole processBattery rating: 5/5