Expert Electrical

Expert Electrical Reviews

4.8

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About

Expert Electrical - The Best in the Business


Servicing QLD & NSW with quality solar solutions 

October 2022 Business Update:
From July 2014 Expert Electrical traded under a Trust structure under ABN 67 914 971 040. Following a business restructure the business now operates under a Company structure under ABN 27 646 275 872.

All existing customers will continue to be supported under their warranty conditions.

  • Off grid specialists

  • On grid battery specialists

  • EV Charger specialists

  • CEC Approved Retailer

  • Tesla Certified Installers

  • SMA PowerUp dealer - VIP Service and Support and free extended warranty on Sunny Boy Inverters

  • Fronius Service Partner - VIP Service and Support

  • QCELLS Q.PARTNER - VIP Service and Support

  • We recommend site inspections with our friendly team to ensure everything runs smoothly on installation day, to ensure a comprehensive quote and no extras

  • Finances options available

  • Ben has been installing solar since 2005, therefore we only offer brands we know and trust will stand up to the test of time, with warranties be dealt with quickly in the unlikely event of failure
  • Offering air conditioning and general electrical services



 

Reviewers report paying: $5,700 - $7,900 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Expert Electrical Reviews (647)

Show Most Recent reviews from All time  across Australia

Average Scores

4.8/5

Value for money

4.9/5

Quality of System

4.9/5

Installation

4.9/5

Customer Service

  • 5 star 461
  • 4 star 173
  • 3 star 12
  • 2 star 1
  • 1 star 0

Above and Beyond

Expert Electrical exceeded my expectations at every step - from providing a comprehensive quote to navigating the complexities of Feed in Tariff, right through to the seamless installation. Particular highlights were the additional pieces of work, removing an old wood burner chimney from the roof and expertly handled an ongoing pigeon problem at my property, including some near vomiting moments from the guys, taking extra care to clean and protect the work area from bird droppings and cleaning the roof before starting the install work. Their team even offered helpful advice about preventing future issues with birds nesting near the electrical installations. What truly sets them apart is their exceptional professionalism and how well their team worked and communicated. In today's business environment, it's rare to find a company where every team member is so engaged and customer-focused. They took the time to explain everything clearly and ensured the area was spotless after completing the work, including removing all traces of bird mess along with their usual cleanup. I'll definitely be using their services again and highly recommend them to anyone needing solar installations and electrical work done, especially if you're dealing with challenging situations like pest birds around your property. They're problem-solvers who go above and beyond!
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So glad we went with Expert Electrical

We were recommended to ring this company.From our first contact they were prompt in organising a visit to sort out the best system for our needs.This all happened so quick and from the office girl expert salesman to the team who came out to install.We are so grateful for their service and professionalism.To make sure we got our system installed due to weather.They sent a team of 5 out .
Panel rating: 5/5
Inverter rating: 5/5
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Great team

We couldn't be happier with the whole process!
The communication was awesome from Lee providing the quote and working with us to get the best system to suit our needs and Martina in the office always ready to answer any questions we had.
The installation team were so efficient. Dante and Caleb kept us informed as to what they were doing the entire time.
The boys left the site clean, tidy and other than the system being in you wouldn't have known they were there
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Pain free

Easy process from the early stage of quoting to the actual installation.
On the day the team removed our old faulty system and installed the new 13.2 Kw system without any issues.
Great to see how much power we are now generating to power the 2 houses on our property.
Cant recommend highly enough A+
Panel rating: 5/5
Inverter rating: 5/5
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Excellent experience

Expert Electrical installed our solar system in our previous home and after moving to a new home we chose to use them again without hesitation. The total work carried out included:

- removal of old rooftop hot water system
- install of 13kw of solar panels and inverter
- install of heat pump hot water system
- install of air conditioner and two ceiling fans

The work was carried out as scheduled, on time and on budget, and we have experienced no issues with workmanship or quality. This is the second time we have used Expert Electrical and if we ever need another solar system or battery in the future we will use them again.
Panel rating: 5/5
Inverter rating: 5/5
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Great Team at Expert Electrical fantastic Job

Quotes and advice was great the team at EE listened to what we wanted and didn’t try to talk us into what we don’t want like a lot of other companies do.
EE kept us up to date and arranged install dates as soon they had a date for the parts arriving.
Guys were super friendly very professional the way they installed and managed the whole job.
Very happy customer
EV Charger rating: 5/5
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Easy experience with great communication

Quoting and sales process was seamless, Expert Electrical attended site and discussed the options and also talked about emerging electrical advancements which is great to know they are keeping up to date.

Installation was on time with no issues, staff were very professional and I often laughed at hearing the seniors engage the juniors in their training.

Explanation and guidance was given but I am technical and pick things up quickly so could work everything out.

Overall great experience from quoting to getting in communication with Origin and Energex due to being an embedded network and then the install all working no issues.
Panel rating: 5/5
Inverter rating: 5/5
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Very Professional . Prompt and efficient installation.

Quoting inspection was done with prompt follow up with documentation that was clear and easy to follow.
Installation personnel were very polite and efficient with the whole installation. site left clean and tidy.
Instructions given to allow charge rate of solar panels to be followed at any time.
Would highly recommend this team (and have already done so)
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Quality Service & Product

From Quote to instillation the team provided everything we were after. Any questions we had were answered promptly with detailed information. This information assisted us in choosing the system/panels and layout that suited our home.
Panel rating: 5/5
Inverter rating: 5/5
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Very professional service

Very professional service from sales through to the installation. Highly recommend after the service that we have received from other installers and sales people.
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Completely hassle free

Expert Electrical installed my original system over 12 months ago. No hesitation in going back to them when I decided to extend a month or so ago. Quote process was very efficient, communication around arranging installation was timely and the installation was very efficient on the day. Walked me through the extra pieces (Watt Pilot EV Charger) and how it all worked.
Panel rating: 4/5
Inverter rating: 5/5
EV Charger rating: 4/5
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Fantastic Installer

Lee was the person who came to see my property, and provided me with a quote. Lee was very professional, and friendly. He was easy to communicate with, took the time to listen to what I had in mind, and provided solutions to them.

The installers were Caleb and team, they were amazing all around. There was a missed day due to part of the team being unwell, but they made up for it, and still did a great job. Caleb and team were professional, friendly, and polite. They kept a very tidy worksite, and the clean up after was good too. After the installation of my solar they explained what to expect afterwards, and also showed me the app that will work with my solar energy system.

The grid connection was organised by Expert Electrical, and they also kept me informed of the process, and what I need to do in terms of contacting my energy provider to notify and confirm with them that I have installed solar on my property.

On the whole I am very impressed with their work, and would highly recommend them to anyone seeking to have solar installed.
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Fast, Efficient and knowledgeable

The installation was fast and great, all completed within the day. Excellent communication and follow up.
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Fantastic installer

Expert Electrical have been brilliant throughout the whole process of replacing our old 1.5kw system. They were very quick to reach out and organise a time to quote. Lee was very knowledgeable and listened to what we wanted and was able to provide multiple quotes as we didn’t know if we wanted a battery or not. Once we accepted we were booked in for installation within a month.

Caleb and the team were very professional and did a great job with the installation. Caleb set up the app and showed us how to use it. It is great being able to monitor our consumption for the first time. We have had a few questions after installation and they have been very prompt in responding.

The whole process has been seamless and we are very happy we went with Expert Electrical.
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Expert Electrical

All my dealing with Expert Electrical have been 1st class..Their staff were friendly and effiicien,.Pricing was competitive. and installation went very well
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Expert electrical lives up to its name

We have had an excellent experience with expert electrical. From the get-go, Joran established a great rapport with us with timely email and phone contact to get the quote customised to our electrical needs, roof space for pannels and future proofing with suggested types of inverters.

The installation team was punctual, tidy, and professional. We rely on tank water for drinking and have high standards of cleanliness which they meet. They did 2 days of hard work all always easy to deal with. A special thanks to James Cameron and the other boys who I can't recall there names for going up and down the ladder on a 2story house with 74 panels and racking.

The whole expert electrical team were great. The staff from the office and installation team simplified the process of registering the system with energex and setting up the apps to get the most of ouf the solar system.
Panel rating: 5/5
Inverter rating: 5/5
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No Hassle Installer

The Expert Electrical team have been fantastic!
Lee was very professional and informative during the quoting phase and coped with all my requests.
Martina and Emma have been very helpful and supportive with applications and admin processes.
Caleb and his team were on time, very polite and efficient during installation and commissioning and how to use the monitoring app.
Whilst not the cheapest nor most expensive Expert Electrical have provided the system I needed at a reasonable price.
I highly recommend Expert Electrical to anyone considering a solar installation
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Above and Beyond

I had to replace my existing system, but wanted to keep my old Tarrif. Expert Electrical went above and beyond to liaise with my power supplier to determine the maximum system configuration I could have without losing my feed in tarrif. And then they beat the competition on price! Great installation with little wait time. Highly recommended!
Inverter rating: 5/5
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Trustworthy

The installation was done in an expert manner, and was smoothly operated.
Panel rating: 5/5
Battery rating: 5/5
EV Charger rating: 5/5
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Awesome working with Expert Electrical

The team at Expert Electrical are really top notch. From the first sales call to the installation the team was awesome. Happy to answer any questions and provide guidance. Caleb and his installation team really take pride in their work and it shows.
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Solar and Battery installation

From start to finish was prompt and professional, made my booking and was shocked to have installed so quickly

The system is working great and the team couldn’t be more helpful
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Easy & Quick

The team was great. Good communication & work was done well. Very happy.
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Solar and Battery install

The team were fantastic, the job was done very quickly after accepting the quotation.

On the day the team arrived on time had the job complete and they even took away all the rubbish etc

The solar system and battery installation looks great and is already doing great.

I would highly recommend the team at Expert Electrical
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Excellent service, fast installation

From the initial quoting stage, Francis from Expert Electrical was more concerned with how we were using electricity in our house rather than just trying to sell us a solar system. This was quite refreshing and a real point of difference in the quoting process. Discussions on better ways to limit grid usage combined with an appropriately sized solar system has seen a sizable reduction in our power drawn from the grid.

Expert Electrical were happy to provide quotes for multiple inverter brands and explained their panel recommendation in simple terms.

Installation was within 2 weeks which was great.
The installers ( Maurice and crew ) arrived on time and were extremely professional and had the system up in no time. There were no issues with my desired inverter location (garage) and went beyond to make sure it was installed there.

Maurice was very apologetic when he discovered the inverter was dead on arrival, but had a replacement inverter installed within 3 working days.

The system is currently performing above my expectations and would happily recommend Expert Electrical.
Panel rating: 5/5
Inverter rating: 5/5
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Home Solar and Battery install

I recently had a complete home solar and battery setup installed by Expert Electrical, and I couldn't be more satisfied. From start to finish, their service was prompt and professional. The consultation process was thorough and made the entire experience simple and straightforward.

I chose a 13.2kW array with Jinko Tiger Neo N-type solar panels, a Fronius GEN24 10kW inverter, and a BYD HVM 16.6kW battery. The quality of the product and installation was top-notch, standing out among other companies I considered. Not only did they offer great pricing, but their attention to detail and commitment to excellence truly impressed me.

I highly recommend Expert Electrical for anyone looking to install a solar system.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Exceptional Installation

An efficient installation all done as quoted, on time, on the day as advised. Clean and tidy and extremely helpful in all aspects, like setting up app and dealing with grants etc etc.
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A very professional installer.

The whole team at Expert Electrical are excellent. The initial quote with Lee the sales representative was very informative and left us with no questions about what would be best for us.
The installation was quickly arranged and they were flexible around us getting our roof painted at the same time. The install team were very polite and kept us informed of what they were doing and cleaned up after themselves. They were always bang on time for when they said they would be coming as well.
The customer service before and after has also been great. After install I was shown all the features of the system and they explained some troubleshooting I could do if anything went wrong. Any other questions I’ve had have been quickly answered by Martina or Emma from the office.
I would happily recommend expert electrical to anyone.
Inverter rating: 5/5
EV Charger rating: 5/5
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Great service from quote to installation. Everything explained at each step. Would recommended Expert Electrical to anyone looking for Solar.

During the quote process Francis explained what the best system for my needs would be.
Everything organised as well as checking to ensure that I could keep the government feed in tariff.
All of the necessary paperwork organised.
Expert Electrical kept me informed about each step. After paying a small deposit I was contacted to arrange a suitable date for installation.
Caleb came to do the installation he was on time, polite and tidy.
I could not fault anything at any step of the process.
I would certainly recommend Expert Electrical to anyone looking for a reputable efficient solar installer.
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Happy with Expert Electricals, Excellent experience with them for my solar installation

The solar quoting process was just brilliant and hassle free. There was a "no obligation" site visit. The gentleman, Mr Lee was good, and clear in his explanations. The installation day went well with three of them doing a fantastic job. No marks, perfect installation, I can say! Overall great experience with Expert Electricals.
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Excellent service, follow up and installation.

My experience with expert Electrical was very good from the initial enquiry to installation.
Inverter rating: 5/5
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A Tidy, Punctual & Efficient Installion

The team turned up exactly as promised and straight on with job The team were polite and helpful through out .
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Great Service

Great communication from Expert Electrical from enquiry to installation. The pricing was mid-range but the service was professional. Satisfied with panels and battery install and operation.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Great installation. Zero problems. Excellent service

The quoting process was great, very honest and open discussion about all aspects, the price, the process. All questions satisfactorily ansered.

The installation was seamless, Maurice continuously discussed all aspects with me and helped me through the entire process. There were no surprises or hidden costs.

The whole process was great. I love my 10kW system, and I'm hooked on the inverter website.
Inverter rating: 5/5
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Very professional ,prompt, service and installation date spot on

Great service from start to finish , very professional all round , great company to deal with
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Extremely happy with the outcome

My initial reason for using Expert Electrical came from the sales process. The representative at the time approached the sale from a technical aspect and was relentless in finding the right outcome that was suitable to my situation.

Following from there, the installation was impressively quick. A 13.2 kW system installed from 7 am to 2pm.

The guys installing were professional courteous and efficientl. Kudos to Caleb and the team.
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Very happy

Expert Electrical recently installed a 13.2Kw array of panels on our home along with a 10Kw 3-phase inverter. The quoting process with Expert Electrical was very good with a sales person visiting our property and providing a couple of options for a system. They were able to answer all of our questions gave advice when needed.

The installation process went smoothly. The installer, Jacob, was very professional, polite and and easy to work with. There are always challenges during any installation and he was able to deal with any issues as they arose to complete the installation.

We are very satisfied with the work and the system is performing very well. Would definitely recommend the Fronius Symo inverter.

Would also definitely use Expert Electrical again and recommend them for your installation.
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Exceptional customer service for a respectably priced and sturdy system

The quoting process was very simple for the system I had in mind, I had plenty of questions I prepared and about all of them were respectably answered with transparency and respect to the market and the company's past experience. The process had a focus on helping me understand to make the most out of my solar system beyond the installation, this was a surprise as all the other quotes I had cared only about selling the product.

The installers were polite, I had zero hassles with talking or asking any questions I had when I got an opportunity to ask, the guys were straight forward with anything they needed to tell me or for anything I wanted to say, other than that they were dedicated on working on the system within a timely manner. The panel and racks on the roof were installed fairly well from what I got to look at from time to time. The installers made sure to follow standards such as for the small portion of the roof facing north, it was fitted with 6 out of the 15 panels, the installers had those panels orientated in landscape to make most of the space while working within the exclusion zones between the bottom panels and the gutter. By the time the installation was done there was a decent effort to tidy up the area with no sizeable rubbish left behind.

Communication and customer service has been the strong point with discussing on a solar system with this installer. Throughout the process, I was provided with any email, calls or text regarding to the installation and quote ranging from the installers to both my power provider and distributors. From dealing with the quoting process to follow-up calls to the installation and finally to post installation, the customer service and communication from my sales rep, caller and installer have all been respectable, clear and transparent.
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Very Professional Company

Outstanding service and communication throughout the process.
Highly recommend Expert Electrical for a quality solar installation.
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A + Solar installation!!

From start to finish, these guys were awesome.

I found them on Solar quotes and after being put in touch with them, I had a call from someone asking if they could come to my house to see what and how it could be installed. (Incidentally, the only company who did)

Lee arrived on time and had a look around, he found a few additional items that were required to be installed and made me aware of what they were, why it needed to be installed and how much it would cost, this is a huge thing for me not having hidden costs being sprung on me at the last minute. Lee was at my house for 20 minutes, and after he had left, I had a quote within 5 minutes!

After engaging Expert Electrical and paying my deposit, they came to my house and installed the whole system with no fuss, they were a nice bunch of guys who got on with the job and cleaned up after they had finished. Once the installation was completed, they took the time to run me through the system, how it works and how to isolate it. They also told me how to ensure the system stays in good condition and what maintenance was required.

I was so impressed with the whole process and have asked them for more work to be carried out on my house as they deal with A/C installations also!

Very happy,

Thanks guys. Tim Cox
Panel rating: 5/5
Inverter rating: 5/5
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Quick and clear

We had our solar installed on our residential property within a month of first contact. Lee the sales person was easily contactable, friendly, honest and very knowledgeable. The installation team on the day consisted of 4 men who were able to install the whole system and 36 panels in one day. They were friendly, open to questions, efficient and left the place spotless. System works great and love the app for tracking our usage. Feels great to run the clothes dryer guilt free. It has already hugely reduced our electricity bills, in line with what we were advised. Would recommend this company.
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Fantastic Installer

After receiving 4 quotes for a new solar system we decided to go with Expert Electrical. They were the best price and provided excellent quality solar panels and inverter. We researched the different brands that each quote provided before making our decision. As soon as we accepted their quote they immediately got the ball rolling and contacted Energex to lodge an application for the new system. Expert electrical was quick to organise the installation date and we are very happy with the results and our new solar system. The staff are professional and kept in touch with us during the whole process and we would have no hesitation in recommending Expert Electrical for anyone wanting a new solar system.
Panel rating: 5/5
Inverter rating: 5/5
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Great quality, very professional

Quality of work was great, which is why we are giving 5 stars! Professional, clean and tidy install.

Only thing was they took a little while to actually schedule us in, we got a bit lost in the numbers. From accepting the quote to being booked was a bit delayed, but the overall product is worth it!
Panel rating: 5/5
Inverter rating: 5/5
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An incentive was offered by Expert Electrical for this review. Learn more here.

Friendly, confident and competent. Great bunch of people.

Very helpful right from the get-go. Kept in touch with various options, helpful in choosing the right system.
Installation guys great. Arrived right on time (tad early actually) and got stuck right in.
Got the system grid connection organised. Cleaned up after. They all worked good together. Friendly, great to have them here.
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Very happy.

The quotation process provided plenty of details to understand what was included. The installers arrived on time, were very polite and completed the job efficiently with minimal intrusion. All the arrangements with the grid supplier were taken care of which made the process easy.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Great experience with this professional company

We had a great experience with Expert Electrical installing solar panels. The initial communication and quote from Lee, was professional, timely and competitive.

Caleb and his team arrived on time and were friendly and professional during the installation process.

Would highly recommended this company.
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Timely, Professional & A1 Customer Satisfaction.

From sales to install Expert Electrical were awesome to deal with, it didn't feel like the typical slimy solar company trying to squeeze you for all your dollars. I had my quote adjusted a couple of times and any concerns were always promptly answered with a very short delay.

Expert promised a very good lead time considering the summer install and ultimately delivered on this, even earlier then expected. This made the decision between other installers very easy.

On the day of the install, the crew arrived with perfect timing and ran like a well oiled machine, considering the size of the system i thought it would have taken much longer. The fellas had it all wrapped up by 11:00am and off i began with my solar savings!

Customer service again was fantastic with organizing the grid connection and getting all the other paperwork sorted so i didn't need to really do anything.

Fantastic job Expert Electrical, from Sales, to install, to customer service 10/10.
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Great Company. Highly Recommended

Got a quote from 3 providers from this website. Unfortunately, i choose the wrong company to start. After a horrible experience with the other company, I rang Expert Electrical who got me booked in and Solar installed within a matter of weeks. The only disappointment is that i didn't go with them from the start. Seamless install, In fact, the installer was fantastic. Called the day before to ask if he could drop some items of as his other job finished early. He ended up staying until 6pm, just getting himself organised for the next day. Arrived on time and left everything neat and tidy. Ran through everything from start to finish.

Would not hesitate to recommend Expert Electrical to anyone looking for Solar. Everyone was great from start to finish and nothing has been an issue. Organised everything for us and super quick.
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Excellent service

The service received was fantastic and the installation made quick and easy, very impressed!
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Great Experience

Easy quote and query process.
Prompt response to questions.
Day of install went as promised.
Everything left clean and tidy. Would not have known anyone had been here apart from the system being in place.
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Very professional

Very good customer service , call and email after installation to see if everything was going well. Installation was done on the day agreed on. Very professional and tidy. Extremely helpful staff,
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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