Exel Power Reviews
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About
Exel Power has been in business for more than ten years and offers customised solar power solutions to businesses and homeowners. At every stage of the process of designing a solar power system, the company will take the habits and lifestyle of their customer into account.
Solar PV products from Excel Power are covered by warranties and the company has the expertise to help people get the most out of their systems.
Furthermore, a wide range of different products are available to suit a variety of renewable energy needs. Systems have also been designed to work at optimum levels in an Australian climate.
Panel brands previously installed
Inverter brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Exel Power Reviews (10)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 3
- 4 star 4
- 3 star 2
- 2 star 1
- 1 star 0
15 September 2020
26 August 2020
Fantastic Installer and Services
They were very good from the start. Including the process. The installer were done a great job. Neat. Tidy and a nice people.After they installed, the company helped with the informations to completion and the connections
Panel rating: 5/5
Inverter rating: 5/5
07 October 2014
1. They took a look at our roof and were about to leave saying there were no fixings for the panels. There are 450mm by 100mm exposed beams every 1.2 mts. My husband who had only been out of hospital 24 hours after a week's stay, had to get up on the roof and mark the place where the beams ran. Don't know why they couldn't do it. Anyway we did it and let it go. Now!
2. Be warned. Our skylight needs replacing. The solar panels are so close to the skylight roof tiles cannot be removed to replace it. Exell tells us we have to employ someone to come and remove the panels so the skylight man can fix it. Surely competant installers should know how skylights are set up. I didn't know until the tradie told us but that is not my area of expertise. You do not buy a dog and bark yourself. The panels were installed were contrary to engineers instructions. Go figure. Exel could not help. NOT HAPPY AT ALL.
04 July 2013
Exel Power or Exel group was by far the most impressive. While it was not the cheapest product I seen. I was most impressed that they did not just have one panel and claim that it was the best, but they were able to show me a range of panels to suit different budgets, which made it much easier to understand some of the minor and major differences between all the solar panels on the market.
The Sales Rep was excellent not pushy at all, and helped me save money on the system by displaying some advertising from my place of business. I would highly recommend Exel for solar installation.
Highest quality and by far the longest warranty panels and also the highest quality of installers.
A very happy customer
21 October 2012
Original Review on 14-05-2011:
I was convinced that the sunPower Solar Panels were of a high qaulity and strong efficiency. I went with the 300W panels and have 14 panels in my shed waiting to be installed. I was dissapointed in the conflicting advice from diffent sparkies representing the company about the best location for the Inverter..I was at work and my son was at home when they arived to install the inverter. They put it where I was informed was not a good spot and I would have preferred them to put it elswhere..I did end up taken a day of work for the install.. And as usual, they called and said they would be delayed..this will also mean another day off for the roof work.. That's tradies for you..However I am pleased with the price of the system 4.2Kw for under $19K..I know some may not think so, but after looking at various systems for so long, I made my choice.
Steve Donaldson
Bendigo
Vic
18 months later we asked Steve: "Are you happy with the performance of your system so far?"
The company changed my original 4Kw inverter to a 6 Kw inverter thinking this would resolve a poor performance issue, however, it took over 4 months for them to listen to me that only 1 string was working and the original electrician who installed the system did a poor job.. Now I have it all working and am reasonably happy,, now it's up to the sun.. in October now and averaging 23KW over 10 hours of light,, expecting more as we get more sun and clearer skies..04 September 2012
Original Review on 05-12-2010:
Sales man was informative but not pushy.They didn't charge for travelling out of area.
All work is done in house (there were no sub contractors).
21 months later we asked Christopher: "Are you happy with the performance of your system so far?"
Yes, absolutely,The whole system has exceeded what I wanted out of the solar system.
02 May 2012
06 April 2012
04 April 2012
Technical guys were excellent and no hassles.
Thank you for all your information which made the whole deal much easier to sort through.
Your website is an invaluable tool for solar systems.
Waiting now for a new meter but Exel did all the paper work so should be good to go in a month or so.
40kw/h in 6 days.
Great job Finn.
30 June 2011
Brians information was technically sound while Peter Davies was honest and up front.
Cool Green Solar were very late to contact me. Almost after I finalized my deal.
I would recommend either Mark Group or Solagex with a preference towards the Mark Group.
Very professional team with quality work and service
Exel Power made the whole process very easy for us.With a few simple questions, we were offered a few options between the panels and the unit itself with easy to understand explanations of the pros and cons of each.
The installer was very punctual and ran all required changes by us. They were done in 5hrs as they had stated they would be at the start of the day and they were very neat, friendly and polite.
Everything after that was handled for us. All paperwork was submitted without much involvement from us and we would gladly work with Exel Power again.
We couldn't give a higher recommendation.
Panel rating: 5/5
Inverter rating: 5/5