Enviro Energy Reviews
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About
At enviro energy, we are a team of Friendly , reliable and professional solar and battery storage experts. Based locally in Lake Macquarie / Newcastle our team of qualified electricians , engineers and accredited solar and battery installers are here to design and install a system that suits you and your house hold requirements.
Reviewers report paying: $11,000 - $24,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
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The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Enviro Energy Reviews (20)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 12
- 4 star 8
- 3 star 0
- 2 star 0
- 1 star 0
14 October 2024
15 June 2024
Great service. Friendly team.
We had a great experience with the team fom Enviro Energy from the first call all the way to installation. Felix was friendly and helpful in the decision making process and answered all our questions. We never felt pushed to go for a certain solution or to sign in a rush.The installation was seamless. Would definitely recommend them!
11 June 2024
Great installation
So easy straight forward all Installed in a day. Clean up excellentInverter rating: 5/5
08 June 2024
A realistic price, with installation skilfully & professionally carried out.
This business is highly recommended, commence with Felix who cleverly designed our awkward system, to Lockie's very efficient installation team, to the quality of the equipment installed - overall a first class operation at a reasonable price.Panel rating: 5/5
Inverter rating: 5/5
04 June 2024
Original Review on 09-08-2023:
Enviro Energy Was Excellent
Lockie, the owner of Enviro Energy, was very good to deal with. From the start he was responsive and the price was competitive. The installation went smoothly and the commissioning of the system went well. I had many questions and we had some technical issues with the inverter which were all followed up and resolved.10 months later we asked Peter: "Are you happy with the performance of your system so far?"
Yes25 March 2024
Awesome installation
I can high recommend contacting Enviro Energy for your solar needs within the Newcastle greater area. The guys from Enviro Energy were fantastic to deal with during the installation of our new solar system.Panel rating: 5/5
Inverter rating: 5/5
20 March 2024
Prompt and professional
Excellent knowledgeable sales guy. Was flexible and sought to understand my needs and unique preferences.Les’s than 3 weeks from deposit to install.
Inverter rating: 4/5
26 February 2024
Original Review on 02-05-2023:
Great service, no fluff
I received quotes from 4 companies and decided to go with Enviro Energy as they were significantly cheaper than the other quotes, but also had the best service and weren't trying to upsell me. They were also able to install the system much sooner than the other companies.Components were value focussed (I'd say low-mid tier), but all had good warranties and were significantly cheaper than some other options. The payback period was significantly better.
System is working perfectly so far (have been running for about 2 weeks), happy with our decision to go with Enviro Energy!
10 months later we asked Jeremy: "Are you happy with the performance of your system so far?"
Yes, the system has been very reliable and is performing well after 1 year of operation.22 February 2024
Excellent Service
Lockie from Enviro Energy was excellent. He was the only SolarQuotes supplier that contacted us. He attended in person and then provided the quote. The installation process by Lockie and his team was brilliant. They removed old panels and even moved a whirlybird. In less than 2 weeks from accepting the quote, the system was installed. Every aspect of the installation and connection was covered. They monitored the system for several days and made adjustments through Sungrow and Ausgrid to get everything perfect.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
31 January 2024
Knowledgeable and helpful
Customer service was impeccable straight from the beginning. Sat down at the start and went through what my objectives were and how they could help. Once correct system was chosen it was a quick install. Went through a financial company after all other options canvassed. System working with no issues at this early stage.30 January 2024
Easy, smooth, helpful and efficient
After researching and deciding AGAINST going with one of the cheap suppliers on TV, contacted Lachie at Enviro energy to discuss our needs. The quote was fast and detailed. We agreed on a date and time and sent our deposit. The team turned up on time, worked cleanly and efficiently, took our old panels with them, then took the time to explain the inverter and help us install the app on our phones. After the team left we received a follow-up phone call from Lachie to ensure we were happy. Yes, thank you, very happy!!19 January 2024
Excellent From First Contact To Fully Installed
Enviro Energy have been excellent to deal with from start to finish. Initial contact from Felix was great, very friendly and knowledgeable guy, answered all my questions (of which I had a few) and was never pushy or trying to force a sale. One of the major selling points for me was that they install the system themselves rather than subcontract it out like some "installers" (really just midde men).Process from quote acceptance to install was simple. They priced matched a competitor which I was thrilled about and from paying the deposit the week leading up to Christmas, the system was installed mid-January so very quick turn around considering the holidays.
Install went seamlessly. The crew, lead by Neil, were great. They worked with me to get the best location for the inverter with my setup They were quick (full install done in about 4-4.5 hours) and did a very neat looking install (and that's coming from a very pedantic and particular person). Neil took the time to download the app on my phone, connect it all to the wifi and give me a run down on how the app works and what the next steps were. They also cleaned up everything and removed all the rubbish before they left, looked like they'd never been there.
Really great experience with them and would definitely recommend. Also feel confident that if I have any issues I can just give them a call and they will sort any issues out for me, not that I expect any.
11 January 2024
Brilliant from start to finish!
From the initial sales call with Felix (who was excellent), to the installation with Lockie & the follow ups to have the smart meter installed, the process was about as good as I possibly could have hoped for. I wasn't upsold unnecessary products & I was given very clear advice that made sense for my particular needs. Felix clearly knows what he's talking about & he spent a good half hour going through everything until he felt I was comfortable I had what I needed to know. He then ran through different options & price points over several quotes until I found the sweet spot. The installation itself was perfect too. Lockie & his team were very polite & friendly, arrived on time, & carried out all the work within 4-5 hours despite it being a disgusting 38 degree day. The quality of workmanship was great too as the panels were perfectly attached, plus they fed the conduit through the roof neatly & well secured onto the wall above the power box, instead of just throwing it over the eve like I've seen a lot do. It wasn't lazy at all, put it that way. The app was explained to me & what was coming next which was the smart meter install. Can't fault Enviro Energy! Thanks guys!Inverter rating: 5/5
07 January 2024
Timely and good customer service
Timely responses to requests and questions - competitive price and quick and easy install.31 December 2023
Professional outfit.
Punctual, knew what they were doing, completed job on time and followed up to ensure everything was working as stated in the quote.A great job done.
21 December 2023
Great team and great product
Sales staff were helpful and friendly. They focused on promoting the real benefits of their product instead of reciting marketing spin or using pressure sales tactics.The installation team was just as good. They arrived on time, went about their work in a polite and efficient manner, and left a tidy installation when they were done.
Enviro Energy was not the cheapest quote I received, but I'm happy to have paid a little extra for good quality service.
16 November 2023
Great company to deal with.
Initial discussions with Felix were very helpful in selecting the right size system and his willingness to visit my location and answer all my questions was much appreciated. Lockie and Bailey and their team of installers did a great job installing and connecting my system and assisting me with the very useful app to track energy production and consumption. Very happy to recommend Enviro Energy.
24 March 2023
Great service - installation perfect
Lockie (Enviro Energy) did a great job to quote the best system for my needs and budget. They were very fast to come out and complete the job. The system looks and works great.Install went seamless and there was no mess left at the end of the job. Service and communication was fantastic. Lockie took the time to run me through the inverter and the app and get the grid connection organised.
Everything you could ask for from an installer - would definitely recommend!
Panel rating: 5/5
Inverter rating: 5/5
22 March 2023
Great, friendly and professional installers
We recently added to our old solar system with some new panels, a house battery and an EV charger. This was not an easy build, in my opinion, because of adding it to an existing system. Nevertheless, Lockie and his crew from Enviro Energy did a great job.They provided a very competitive quote, were quick to book us in and arrived on time. The job, because it was complex, threw up some problems and needed a few visits to sort out the issues. These were done promptly and with high regard for us as customers. Communication was always excellent.
I have no hesitation in recommending Enviro Energy to anyone wishing to have panels, a battery or EV charger installed.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
18 March 2023
Amazing installer and excellent customer service.
Lachie from Enviro Energy was amazing from start to finish. Within hours of requesting the quote from Solar Quotes Lachie contacted us to arrange a site visit that week. After the visit he sent us a quote the same day.The cost of our system was very competitive and came it at better value compared to some of the bigger name brands. On top of this, Enviro Energy were able to provide 60 months interest free payments via Zip which was really helpful for our cash flow.
Throughout the process Lachie's communication was top notch. We were always kept abreast of any developments and he was really helpful with our finance application with Zip.
From financial approval to installation was about a week. Parts were recieved on Monday and Tuesday was scheduled for install so was a very quick turnaround. Due to rain on the Tuesday installation was delayed and Lachie rescheduled for the Saturday the same week!
Lachie and his guys were professional and quick to install our system and communicated how to view and monitor the system as well as the next steps afterwards.
We are so happy to have gone with Enviro Energy and would recommend them to anyone looking for a great and very reputable installer AND supplier.
So far so good
The sales & quoting process went well, did a site inspection and listened to what I required. The system design & quotes for different sized systems & different inverters arrived promptly. A couple of phone calls later the system and install date was agreed on.The installers arrived on time and were very professional. They promptly set about removing the old hail damaged system & got on with installing thew new kit. The majority of panels were supposed to be on the North facing part of the roof, and some on the western facing roof. Unfortunately not all panels that were supposed to be on the North facing roof would fit, so they had to put some on the South facing roof. This was due to not being able to install 2 rails in the lower skillion part of the roof.
The performance so far has been pretty good, time will tell if the panels on the south facing roof has an impact over winter. I am yet to get a electricity bill but I anticipate that I should be in credit if everything is working as it should.
To date the response from the company to my post install questions has been good.