Enviren Pty Ltd Reviews
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About
The company also says that it has an in depth understanding of the energy issues facing Australian households and businesses; and they have many years’ experience implementing effective energy saving solutions. Envren Solar is a member of the Clean Energy Council and the Australian Solar Energy Society.
Customer testimonials for Enviren Solar are available, and include the following:
“ I found Enviren Solar on the internet. The price was very competitive (cheaper than most), and with high quality. The panels are made in Japan, and the inverters are from Italy. The cost included installation of a grid meter and was $10,800 for a 3.33 kw solar panel system. They installed the system in a timely manner. They always follow up with the paperwork progress. I can’t find better words to appraise their service.”
“ Enviren was the only company that made personal contact rather than just by email. Their salesman was very competent and knowledgeable without being too pushy. The service and follow up was excellent; and they installed the system in five weeks, on the day they gave at the time of purchase. I did receive cheaper quotes, but Enliven installed top class equipment and gave excellent service.”
Panel brands previously installed
Inverter brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Enviren Pty Ltd Reviews (94)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 13
- 4 star 72
- 3 star 9
- 2 star 0
- 1 star 0
09 July 2020
23 October 2018
25 July 2018
Original Review on 27-09-2017:
Enviren was very easy to deal with - a straightforward and simple approach.10 months later we asked Linda: "Are you happy with the performance of your system so far?"
We are fairly large energy consumer, with a pool and ducted air conditioning. Our power bills have been halved since installing our 5kW solar system.24 September 2017
14 February 2017
Original Review on 19-06-2016:
Enviren were very straightforward and pleasant to deal with. Turned up when they said they would (no problem with our island location), listened to our concerns, expectations and suggestions, did the job quickly and efficiently and then charged the quoted amount. Connection is still proceeding with the supplier but no problems so far.8 months later we asked Rod: "Are you happy with the performance of your system so far?"
yes02 July 2015
and completed the job in the time specified. I would recommend this company to anyone just give Mark a call.
18 May 2015
They arrived on time, cleaned up, and gave me a full run down of the system
02 April 2015
01 April 2015
04 January 2015
Original Review on 05-05-2014:
8 months later we asked Eileen: "Are you happy with the performance of your system so far?"
Yes08 July 2014
Enviren were impressive from the start. Not only was their quote reasonable, but also when I asked for someone to come on-site to look at the job, they sent the men who was eventually did the installation rather than a salesman. This man, Michael, knew what he was talking about and actually inspected the part of the roof where the panels now are. He came on a Sunday, which suited us fine and gave us good advice.
When he came to do the job, Michael and his partner worked quickly and efficiently in quite poor weather conditions. Kiralee and Mark at the Enviren office in Queensland were helpful and readily available to speak to, although they could not do much about the delays in commissioning the solar power.
20 May 2014
Original Review on 20-04-2012:
Would recommend Enviren. No nonsense, good product and best warranties. Installation process easy.25 months later we asked Heather: "Are you happy with the performance of your system so far?"
The system is great and is generating more power than was estimated by the provider.02 May 2014
Sales process was odd as I was never asked to sign a contract and apparently a verbal agreement was ok. I signed one and returned it anyway on 3 Feb 2014. A few weeks later on 21 Feb approval was granted by the energy distributor. A few weeks pass with no contact so I, the customer, attempt a follow up. Finally get scheduled an install date about a month after approval was granted. At literally 430pm the day before install, I get a call saying that they can only do a partial install and that the inverter I originally purchased could not be installed. Some dodgy reason was given that Ausgrid does not accept such inverter (which I think is absolute rubbish) with no formal proof whatsoever but rather here say. Pressed a few times for formal proof but there was none forthcoming, with a blase dismissal. Not wanting to make a fuss, I accepted the change in inverter nonetheless dropping from a 5kW inverter to a 4.2kW inverter since I only had 3kW worth of panels anyway - but make no mistake this is a breach of contract that I begrudgingly accept (with no change in price) because I want the system running and it has taken so long. Panels get installed and another two weeks pass with no action. So I follow up again (three times) to find out where the inverter is. Appointment was made but then cancelled (again at around 4pm the day prior) because it had apparently not arrived yet.
Finally inverter arrives and it is installed. Another two weeks pass with no net meter installed so the system cannot operate. Again absolutely no contact from the company about what is going on so I call up again. Seems like the company is based in Qld and use contracted installers so they are pointing fingers at each other and installers pointing their fingers at the level 2 electrician. I just wish everyone would get their act together and just coordinate a date as I'm not sure why I the customer have to project manage this on their behalf. Finally the meter gets installed on 22 April 2014 - almost 3 months since signing the contract.
I thought this ordeal was over - sadly it was not. Paperwork still needs to be submitted by the electricians to the energy distributor and apparently have not been done even after one week after the net meter install. Again, I have to call them to find out whether this was submitted or not and there is no answer or response.
Would I recommend them - certainly not in NSW. I'm certain that customer service and installation in other states are better - probably due to the electricians used. But for me, they did not do site visits, they will not show you their system design. System is good quality however, but the whole experience just soured with lack of initiative and customer focus.
22 April 2014
So, I begun a deep search into Australian companies and what they can offer with solar. Long story cut short, I could *not* beat the deal that Enviren was offering me, and neither could their competitors.
A huge factor for me was being able to pay the solar off on certegy, without a huge hike in cost, and Enviren were the only competitor who could offer a sensational deal on finance.
Bear in mind, that I stayed far, far away from some companies which have been openly named and shamed on the internet. I'm sure there's no need for me to say which ones.
So, I had chosen Enviren, with an SMA Interter (5kw) and a 3.5Kw of Phono solar panels. I did all my research, and knew that I was getting great equipment.
I have to admit, that dealing with Enviren was pretty awesome up front, with Mark answering any and all questions I had... and I had many of them.
It's pretty rare to have the kind of customer service that I received.
I dealt with Kiralee in the office, who was always happy to receive my call.
So, I booked in, and even asked them to fast track the install... which they were happy to facilitate.
The install date quickly arrived and the system was quickly up and running. I didn't have internet monitoring, as the SMA couldn't connect directly to the internet, but I did have the PC software installed very quickly, and connecting to the inverter was a snap.
I was watching monitoring, and wondering why it appeared that only half of the system was working. It was starting to worry me, so I took screenshots of the information, as the monitoring revealed that one side was not working.
I called Mark, who was very responsive, and I had the installer electrician call me within an hour later, on a Sunday!
I have to admit, I was floored to find out that he was going to come out the following day, after another job, to investigate and sort it out.
I've heard of good customer service leading up to a sale, but this sale was done, and not only were Mark and the electrician installer (I believe it was Daniel) incredibly helpful and reassuring, they had it sorted out in no time.
It ended up being a faulty circuit breaker, and I had a fully running system the next day.
Now, depending on the weather, I get consistent output from the system and quite love the fact that I sign into my computer and can see the full history and live data from the SMA inverter.
I only recently had Energex upgrade my inverter to a digital one, but I received a power bill for a 2 month period, that shows we're using less electricity than a single person... so even on the old meter, it's definitely doing what it should.
Would I recommend Enviren? In a heartbeat. Book with confidence.
07 April 2014
02 April 2014
20 March 2014
Environ rep, Mark O'Connor came to the house to look at any specific issues and took the time to make recommendations taking into consideration our needs and questions. And all at a time that suited us.
Not quite like another company who used Google Maps to show us our house - pity it was the wrong house.
Enviren's wasn't the cheapest price around, but it was certainly the best service. Installation on time and exactly when quoted. Thank you Enviren Solar and of course, solarquotes.com.au
17 February 2014
17 January 2014
16 January 2014
06 January 2014
28 December 2013
25 November 2013
02 October 2013
23 September 2013
06 August 2013
01 August 2013
28 July 2013
03 July 2013
We found the system was so good, we later contracted Enviren to install 3 addtional 30Kw systems on our commercial properties, to reduce those properties operating costs. All 3 systems have substantially reduced operating costs, and have generated an additional reasonable income for those commercial properties. The income from those systems will recuperate our original cost within three years. I would not hestitate in recommending Enviren for thes systems and service they provided
30 June 2013
23 May 2013
01 May 2013
Another quote we had, not from your suggestions, was more like buying "time-share" - high pressure, time consuming, unpleasant, expensive & unprofessional.
Because of our experience with Eniviren, we recommended them to a neighbor, who went ahead with their product.
01 May 2013
I did a LOT of research into a system for my house which included talking to sales reps from 5 companies which resulted in 3 very solid quotes.
They were all good to deal with but, Mark O'Connor from Enviren (one of Solarquotes recommendations) stood out because he was very helpful and not at all pushy like some of the others. I was after a 5kW system and the deal he offered really got my attention.
We agreed on a no obligation site visit to check whether there was enough room for the 20 panels on my North facing roof. Once it was verified the panels would fit, I booked them in for the install.
They arrived early on the day and completed the install in around 5 hours. On completion of work, all areas around the house were tidied up. The system started working to perfection and Energex installed the new meter within 2 weeks. It will be interesting to see how it performs and the effect it will have on my electricity bills.
I went with Enviren because of the great low price for a quality system and installation by their own staff (not contractors). Also, Enviren has been around a long time and have offices in Brisbane, Sydney and Melbourne. All of the staff were amazing to deal with.
I could not be more happy and would recommend Enviren to anyone.
Finally, I must say that Solarquotes.com.au is an excellent, very helpful website (especially providing the three quotes) and I would recommended it to anyone looking at installing a PV system. It has been a big part of my solar journey. :)
29 April 2013
02 March 2013
02 March 2013
Enviren installers were very professional and Energex inspectors commented on the first class wiring, neatness and overall finish of the installation. Could not have asked for a more professional company and have recommended them to several other people.
28 February 2013
12 February 2013
08 February 2013
The system looks professional and is working efficiently thus far.
08 February 2013
Of the three companies Solar Quotes passed on, only CSA actually took the time to jump up on the roof to check everything out. Price comparison - they were very close and I would have used them if their offer was good as the other.
With that, we decided to go with ENVIREN who offered us a deal would could not turn down.
Solar Quotes also provided me with technical advice as I was in two minds as to whether I should install the system. The initial outlay does seem to be a lot of money, however the long term benefits out weigh the short term financial output.
Lastly, I would like to thank Solar Quotes, in particualr Finn for all his help. Reagrds Jim QLD
22 January 2013
18 January 2013
01 January 2013
They also seemed to provide the best value / quality for the money.
30 December 2012
30 December 2012
2. I can only say fantastic because I have no means of comparison.
3. I have not yet received a power bill; that will be the acid test.
4. Environ responded on the first working day and visited on the day after. The representative was knowledgeable and did not apply any pressure.
5. They arrived on the agreed installation date, Dec. 6, at 7 am and were finished by 12.15.
6. Energex arrived on Dec. 19 and changed the meter.
15 December 2012
The installers arrived early on the due date and did not stop work until all completed. On completion of work, all areas of work around the house was cleaned. Full instruction of the system was given, and formalities with Energex completed.
The system is now working to perfection. I could not be more happy and would recommend Enviren to anyone interested in installing Solar.
13 December 2012
04 December 2012
26 November 2012
22 November 2012
Installation was delayed by bad weather but on the day the installers were very professional and did a very good job.
Origin were a bit slow but eventually installed the new meter.
Our first bill was a $138 credit instead of a $200 bill.
Were quoted $500 each for extra 250w panel so at this stage won't be interested in any upgrades.
Panel rating: 4/5