Energy Solution Centre

Energy Solution Centre Reviews

4.9

Based on 42 ratings
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About

Energy Solution Centre is a Certified CEC Retailer with multiple accreditations specialising in residential solar, commercial solar and off-grid solutions. As well as delivering premium value, the customer experience is at the heart of everything we do. We also don’t believe in ‘one-size-fits-all'. We will assist you in achieving the outcome you truly desire, saving you from paying overpriced energy bills and giving you absolute peace of mind. Large solar arrays and small solar systems, on and off-grid, our Gold Coast solar team will tailor-make an energy solution for you. Here at ESC, we have all the leading brands in solar power, solar battery, energy storage, off-grid solutions and EV charging.

Reviewers report paying: $24,000 - $32,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Panel brands currently installed

Panel brands previously installed

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Energy Solution Centre Reviews (42)

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Average Scores

4.8/5

Value for money

4.9/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 32
  • 4 star 10
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Very knowledgeable and professional in every aspect

Keith from Energy Solution Centre (ESC) was very knowledgeable and patient in providing options and answering questions about a new solar system for us. We were replacing an existing solar system on the roof which was many years old and not working as it should. He explained how the new system would work and provided several different options in size for our needs. He was also very patient in responding to changing quote requests as our understanding increased. An install date was arranged very quickly and Nathan came out and did the install with a minimum of fuss or inconvenience to us. Would highly recommend this company. Very professional.
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Great company to work with.

The company name says it all - "The Energy Solution Centre" (ESC).

After 4 years of a solar only operation we decided to look at upgrading to include a battery storage solution.
Keith and the guys at The Energy Solution Centre were fantastic.

Keith patiently and clearly took us through the options, pointing out the Pros and Cons along the way.
He explained the differences between AC & DC coupled systems, he presented minimum cost solutions as knowingly as the top end big name options. Then came whether we wanted a simple "backup" solution or a true "no break UPS" operation. It was a real eye opener at all the possibilities and considerations.

We were also able to see examples of most of the units in their wonderful showroom which simply added a whole new level of understanding and confidence in their suggestions and potential solutions. There wasn't any pressure to go any particular path, just options that we could consider and the cost of each one.
All the options of interest were then added to their amazing online proposal system which we could then look at when we got home. I had never seen anything like it. Whenever a change was requested or another option was thought about, it was instantly available for us with pricing to review from home, whether we asked about it in person or over the phone. It was all a great experience.

Our original system had been a Fronius inverter and we had been extremely happy with its performance, so our plan was to simply add the Fronius battery upgrade to it. However, after the day with Keith (and much online searching over a couple of days), the winning option was a new player in the field "SigEnergy" which though VERY new to market, Energy Solution Centre had already had some experience with. It ticked ALL the boxes with options like batteries from 5kWh to 48kWh, full "No Break UPS" to the whole house, future expansion for Vehicle to Home (V2H).(Approved in South Australia but soon to the rest of OZ.),and a neat single stack installation at a very competitive price.

Having decided on the system, Keith arranged everything.!! The system was installed and operating within a week.
Frankly I was staggered.!!
The installation crew arrived at the appointed time and didn't muck around. They were friendly and clearly highly competent. They discussed all the placement options with us carefully taking aesthetics and future expansion into account. The final product being a very neat and highly professional job.
All the waste down to scraps of insulation from the wires and the dust from the drilling were cleaned up with only footprints in the grass (and the system) being the only things left behind.

All in all an extremely positive experience and I would have absolutely no hesitation recommending "The Energy Solution Centre" to anyone thinking about going Solar in Brisbane, on the Gold Coast, Southeast Queensland or Northern NSW.
Inverter rating: 5/5
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Very professional!

Keith and the team at Energy Solutions Centre were absolute professionals, patient and thorough. Great customer service. Highly recommend!
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Brisbane Solar panel/battery installation

I was in a bit of a bind when I came across Energy Solution Centre (ESC) to perform a solar panel/battery installation. I had applied for the Queensland Battery Rebate Program with a supplier. Unfortunately, after two months of promises the supplier still failed to meet some of the mandatory requirements of the program. Searching for an alternate supplier, with the clock ticking on the rebate program, I found ESC. I'm glad I did.

They responded quickly (far better than the other companies I contacted). Their system included state of the art solar panels, which were superior to my previous quote. ESC uncovered the fact that I had dual phase power, which meant that I wouldn't get the full benefit of the solar/batter install. This discovery allowed me to easily fix it by converting my house to single phase power.

There were some ups and downs with the configuration process, but all resolved rapidly and satisfactorily. They even added a couple of bollards to the project to protect the battery.

I'm happy to recommend Energy Solution Centre for Solar/battery installations in the Brisbane or Gold Coast areas. The system is working a treat.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Local supporting local

Working with Lucio and his team has been fantastic from the start. He spent the time to educate us about the solar market and answered the plethora of questions we had. No hard sell, competitive pricing and always prompt responses. After a lot of research, consideration and looking at alternatives, we decided to go with energy solution centre and their recommended new Aiko s2 panels. From signing the contract to panels on the roof was within 1 week. The install team was friendly, polite and efficient (all done within 6.5hrs). Appreciate the extra mile Lucio and crew took to get us the right product for our needs.
Inverter rating: 4/5
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Battery Backup

Added Battery Backup to our existing Solar System.
Lucio and his team have been around a LONGTIME and this was the deciding factor in our choice to proceed.
We could not be happier in the system and service we received from Lucio; we would highly recommend to anyone!
Inverter rating: 5/5
Battery rating: 5/5
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Exceptional Service and Support from Energy Solutions Centre

From day one, Keith patiently answered all our questions in great detail, providing prompt and accurate responses. He even took calls and conducted visits after hours, accommodating our schedule. The entire team at ESC has been fantastic and knowledgeable throughout the process, making us feel comfortable as we ventured into unknown territory. We highly recommend ESC if you're considering solar.
Battery rating: 5/5
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Fantastic EV charger installation

The sale & installation experience was very good, no problems at all
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Knowledgeable and Professional from Proposal to Installation

My Energy Solution Centre (ESC) sales representative was consistently patient in listening to our needs and explaining matters when asked or when we clearly didn't have the knowledge. He was also very patient in responding to changing quote requests as our understanding increased. Agreement to a mutually convenient install date and the coordination of the installation itself was smooth and instilled confidence.
The installers themselves performed the installation professionally and efficiently. Everything from roof-top panels to switchboard to inverter/battery system looks neat and professionally installed.
Questions were welcomed and they were patient when we changed our minds in regard to which circuits would be on battery backup. Since installation, we had several queries and requests for assistance, all of which were dealt with in a friendly manner and quickly. So far, we have nothing but high praise for Energy Solution Centre.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Great on all levels

Great from the start. They provided a very detailed and informative explanation of how it all works, and they customised solutions and gave us options tailored for what we actually needed. All was discussed, actioned and finalised in less than 3 weeks. The installers also did an excellent job with minimal disruption and fantastic manners.
I highly recommend Lucio and his team
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Energy Solution Centre - Best Provider in South East Queensland

The Energy Solution Centre is bloody amazing. I can’t recommend them highly enough. Lucio, Keith and their team of amazing technicians are the best solar & battery experts in South East Queensland. Lucio took the time to sit down with us and understand what we were after from a battery perspective, as well as our Telsa vehicle charging needs. He provided some great options and a clear path to increase capacity over the next few years. If you’re reading this, don’t go any further looking for alternate providers, just reach out to Lucio – you won't regret it and you’ll get the best equipment available and the best service.
Inverter rating: 5/5
Battery rating: 5/5
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Sunny disposition

We are extremely happy with the service provided by Energy Solution Centre. Keith patiently answered all our questions and even contacted Energex for us before providing a great solar system taking in our budget and needs. Then Nathan did an exceptional job installing our system in a particularly horrendous heatwave. We highly recommend this company.
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Wonderful competent solar battery installation

Sales and quoting friendly and competitive. Installers were punctual, competent, clean and tidy. Followup service to activate Tesla App and monitor function was exceptional.
Inverter rating: 5/5
Battery rating: 5/5
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Professional Outfit!

I recently had a 22KW Hybrid solar panel system installed at my premises. My experience with Lucio and the team at Energy Solution Centre throughout the whole process has been amazing.
Lucio took the time to explain all options in detail to make sure I understood exactly what I was getting before a decision was made.
The installers were on site within 4 weeks and had the system up and running in two days. Very professional outfit that I would recommend to anyone in the market for a solar system.
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Awesome job.

We cannot recommend this company highly enough. Wish I could rate them 10 stars. From our first consultation to the final installation the experience could not have been better. Ours was a complicated situation with lots of trees - we had previously been told it would not be impossible to instal solar. Every difficulty was overcome by them and explained clearly to us. The instal was done very quickly and our site was left mess free. Very happy with the final product and would definitely recommend to anyone considering solar!
Inverter rating: 5/5
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Trouble free

Lucio and Kevin (Energy Solution Centre) have been amazing. We wanted to upgrade our solar energy to provide the opportunity to be grid-free. Their software allowed us to view various options. We opted for Trina panels, Sungrow inverters and Tesla batteries. We live on the beach with a harsh environment so opted for a simple set-up. ESC managed to install a large number of panels so we have achieved our desire of potential self-sufficiency. The Tesla batteries are not intrusive. The whole process has been smooth and the after sales service continues. We are extremely satisfied with everything and would recommend ESC to anyone considering a solar system.
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Excellent service & Installation- Very Professional

A massive thankyou to Lucio, Keith, Keenan and the entire team at Energy Solution Centre.

We installed a large Goodwe battery solar system and we are super impressed. Lucio & Keith provided us with multiple options to suit our situation and made adjustments to ensure we got the best system at the right price.

The system was neatly installed by Keenan and team who conducted themselves very professionally and did an amazing job.

We are looking forward to never seeing another electricity bill!

Mark & Sally
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Fantastic installer with excellent post sales service

I was impressed with the service from start to finish. Lucio took the time to understand exactly what was required, provide several options and clearly explain everything in detail. Also, the post sales service of monitoring the performance of the system goes beyond expectations. Highly recommended.
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Fantastic Installer

The quoting process was easy+good-in the showroom-Keith show you everything-you can see all the different System-Option and explained. the installation was tidy-Punctual. Very good customer service helpful in the grid connection, fix and let me now i have broken tiles on the Roof.

I recommend Energy Solution Centre as a very good Solar installer.
Panel rating: 5/5
Inverter rating: 5/5
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Installation

Exceptional service from the whole team. We had our sales consultant Lucio provide us with multiple options before proceeding with the best one that suited our budget and roof. We were installed a 12.95Kw Fronius system and it has saved us hundreds of dollars already... this last quarter bill same period last year was $780.00 (2020) this year $79.00 (2021). Just amazing can't thank the team enough & especially Lucio....
Inverter rating: 5/5
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Fantastic customer service experience, above and beyond.

I’m very very happy that I engaged Energy Solution Centre to supply and install my solar system. Keith, Lucio and their whole team were a pleasure to deal with, their work standards and ethics were highly experienced, honest and reliable. Everything you need from a business. Plus very humorous on top. They provided excellent service and their after care service was amazing too when I ran into some self - inflicted issues ;) after setting an adapter on fire by accident and the whole system blew.
No issues with energy solution centre as they managed all my problems and sorted everything for me ! That is service that goes above and beyond ! All promises kept. 100% happy customer
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Would highly recommend the Energy Solution Centre

Was waiting for my car to get service and saw the Energy Solution Centre with the intention of getting a quote.

I found Kieth very informative on my enquires, also met Lucio who reinforced information supplied by Kieth.

As a result we went ahead with the quote, we are extremely happy with our SolarEdge system. The job was done extremely efficiently and after sales service with Josh was also exceptional.

We would highly recommend these guys. Awesome experience.

Geoff and Sylvia
Panel rating: 5/5
Inverter rating: 5/5
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Faultless service, great product

We're extremely happy with our system upgrade. Keith was really helpful and available, both before and after the installation. This company is very interested in their customers maximising their solar, would highly recommend.
Panel rating: 5/5
Inverter rating: 5/5
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Perfection!!

Wow, what an Experience!!!!

From the get go, Lucio, Josh, Keith and the Energy Solutions Team were absolutely sensational!

Collectively, they streamlined and packaged a system which is personalised, suited to my family and financial needs.

If you want to cut out the crap and make your life easier by eliminating the telesales people, but really want to understand the value of the importance of Solar systems, don't delay head to these guys, they will look after you... no regrets whatsoever, they will not disappoint!
Panel rating: 5/5
Inverter rating: 5/5
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Awesome company and service!

We are happy to refer the Energy Solution Centre to anyone undertaking a solar battery decision for their particular circumstances. As we were pleased with Lucio and his fluent knowledge to have all the options made available to us to choose the most cost effective system, to the range of capability that we were wanting to achieve with our solar battery off grid set up. Great guys getting the system quickly up and operating. Now with my off grid solar system, not concerned with the rising power costs.

Regards Sue and Leigh.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Solar made easy!

Great experience from the start with sales which probably got them over the line against the other quotes.
Installation date was impressive with the installers turning up on time and finishing in just over half a day on a
high set house. The guys were very polite, courteous & tidy, patiently taking us through the system and helping set up
the app to follow our daily usage.
Sales stayed involved in the process throughout calling to keep us updated and was on site for the install to answer any questions and introduce the team.
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Great experience with Energy Solution Centre

My encounter and transaction with Energy Solution Centre was excellent. Really friendly people, very keen to help. My needs were a bit technical, but they were really knowledgeable and spot on with solutions. I got exactly what I wanted, in a timely manner, and was kept up-to-date with plenty of progress reports and contacts.
The installer was truly an expert — careful, thorough, quick, chatty and friendly. The job was an upgrade of a system that had been installed by another company, and he ‘tuned’ my system to make it work better, as should have been done at initial installation.
I cannot recommend a solar supplier/installer more highly!
Battery rating: 5/5
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Great system, installed promptly

Great customer service. Prompt and efficient installation. Would definitely recommend
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Prompt, professional, honest, customisable.

We had a 7.8kw system installed recently. ESC went above and beyond with a shade assessment and strategic placement of the panels, which I found to be quite favorable compared to the quotes provided by others who didn't bother to check for impact by trees and the roof orientation in both summer and winter. Keith provided great advice and choice of various panels and inverters, pros and cons of each, and set realistic expectations. Installation was professional and very prompt. The longest wait was for Energex to upgrade my meter!
Panel rating: 5/5
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Easy and a pleasure to deal with

Never thought getting Solar would be so easy! Massive thanks to the team at Energy Solution Centre in Nerang. Cheers to Lucio for making everything so seamless and for always keeping in touch with the progress. Loved the initial communication and quote format, was very impressed. Thanks to Kevin and the team for the quality install of my 10.79kW System with a Fronius inverter and Trina panels. Very impressed and can’t wait to use it! (Waiting on slow retailer for meter change)

Would recommend to anyone looking for a great solar install! Cheers guys
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Amazing install experience and excellent after service support from Lucio and his team. Found them directly from Redback as solar quotes couldn't find an installer for the configuration I wanted.

After a month I am amazed at how well the system is installing and glad to have made the investment in a battery. The Redback was the only system I found that could provide me with the capability to charge during grid outage and offer UPS like capabilities with 0.05 second cutover.
Inverter rating: 5/5
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If you are considering Solar, please read this long review of Energy Solution Centre

Long Review, please take the time to read if you want to know what it is like dealing with the Energy Solution Centre. I don’t often bother to take the time to write online reviews, but dealing with Lucio, Glen, Kevin, and the Energy Solution Centre team of installers was such a fantastic experience that have put words down to let people know, just how highly we recommend the Energy Solution Centre team for their knowledge, professionalism, after sales service and their care with our solar system.

After buying our new home in the hinterland we experienced, three power blackouts in quick succession, due to storms in the Hinterland area. Energex providing a distinctly third world power supply made us look around for a renewable system with battery backup. We found Lucio and Glen at Energy Solution Centre and they provided sound advice, a very reasonable quote for what we eventually purchased and highly professional installation and after sales service.

We purchased a 10kW solar array with Redback inverter to add to the existing 10kW rooftop array, plus a 14.2kWh Redback battery backup system. The system was installed and has pretty much run as reliably as a Swiss watch since the day it was commissioned. It has worked so well that we have just purchased another 14.2kWh battery as we found that after a week or so of non-stop rain, we were facing having a flat battery. That was, until Glen contacted us and ask if he could switch the battery over to grid recharge as the storms and rain were going to go on for several more days. (That is the kind of amazing after sales service you get from the guys at Energy Solution Centre)

The Redback inverter and battery system is a great product, produced locally and supported locally, I dealt with the guys at Redback after, yet another storm fried our Telstra modem. The Redback team got the system back online in short order, almost immediately after Telstra replaced the cooked modem.

The third world power supply by Energex hasn’t changed in our area, so during and after the recent terrible flooding storms in Southeast Queensland our area was blacked-out more often than it had power. But it was great to have everything just continue to be up and running and being able to offer warm food, cups of coffee and hot shows to our neighbours rather than just having to sit in the dark like they were doing.

I know this review is long but here’s the bottom line that you also need to consider when thinking about getting a solar and hopefully battery system from the team at Energy Solution Centre. In our new home we also have a three-phase whole of house air conditioner system, that during the summer months was running pretty much non-stop. With the new Array and battery backup system our electricity bills went from paying $300 per month to getting $150-$200 from the electricity company we use. Yes, that is what I wrote, we are now getting paid by the electricity company $150-$200 each month.

Thank you, Lucio, Glen, and the Team from Energy Solution Centre.

If you’ve read this review, do yourself and the planet a real favour, get a solar and battery system from the team at the Energy Solution Centre.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Great team, great solar systems

The team did an excellent job installing solar cell system, and after 18 months I am still very pleased with the job.
Inverter rating: 5/5
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Very knowledgeable team and smooth process

ESC was the third company we had to provide us a price for Solar, they were by far the most knowledgeable and helpful, thoroughly explaining the different options available for panels and batteries. They were also the most cost effective. The install went well and the panels seem to be working efficiently.
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Honest great quality Installer

Purchased 7.4 Kw system off Energy Solution Centre in Nerang, Qld. The whole process was seamless, the project went / delivered on time and as promised. I was thoroughly guided through the process as well as asked many questions regarding the systems life and upgradable into the future.
Professional installation process went smoothly and was walked through the systems start / stop operation process.
Lucio & his team did a great job and am happy with the entire installation. Would have no hesitation in approaching them should I have a problem or issue with the system.

Thank you Lucio & Keith for your professional assistance.
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Would recommend them to my best friends

Sales process was better than expected; the sales person (Matthew) was customer focused and delivered beyond promise. He came on the day at the end of the installation and even swept around the battery! He's remained available for questions anytime thereafter, even when I message him out of hours!
Very good installation team and that is key to me, they were knowledgeable and nice people with attention to details and leaving the place clean. All done in one day despite the early morning storm!
Grid connection/relationship to utility was handled in the background, I didn't have to worry about anything.
All done very well, I am telling my best friends about Energy Solution Centre.
(I am just a customer, this is not planted :-) )
Panel rating: 5/5
Battery rating: 5/5
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100% recommend

Mathew and the team at solar solutions were amazing through the whole process. Love the new system and the app is amazing, was even able to use the app on my fridge which is awesome. 100% recommend
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Professionalism pluss

ESC demonstrate the highest level of professionalism & client attention. They are knowledgeable and detailed in their explanations of the process and products. ESC care about their business, their clients and the environment. I highly recommend ESC to anyone seeking to improve their life by installing solar energy generation.
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Fantastic installer, very knowledgeable supplier

These guys now their stuff, very easy explanations, super fast turnaround times, exceptional installer
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Great service

We found Energy Solution Centre able and willing to assist us with our solar transformation and now together we are working on becoming almost self sufficient living off solar
Inverter rating: 5/5
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Local business gets the job done right

The staff of Energy Solutions Nerang were prompt with quotes and followup when my wife and I wanted a solar system last year. What made the choice to go with them was their attention to detail and a genuine interest in what we wanted. I think the solar market is very competitive so always give the edge to those who look after their customers. Lucio and Glen have our business and we would recommend them to anyone looking for solar.
Inverter rating: 5/5
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Great service and excellent product knowledge!

Lucio and the team were fantastic to deal with, very knowledgeable, honest and friendly - couldn't be happier!
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