Elevate Solar and Energy Solutions Reviews
About
Elevate Solar is one of Australia’s leading up and coming solar solution and service providers. Originating in Hervey Bay, Queensland, we have since expanded our business to Victoria and NSW with dedicated retail offices and an installer network to support.
Regarded as one of the most trusted and passionate solar and energy efficiency companies in Australia, we always put our customers first. We believe every Australian has the right to affordable energy – and the power to take control of their utility bills.
At Elevate Solar we provide a service.
We’re here to give you clear, simple solutions to address your household’s or business’ financial challenges. No tech talk. No pushy sales tactics. Just a seamless, stress-free experience. From start to finish.
Elevate Solar is your true partner in going solar and renewables, from system selection for your home or business to finance and long term aftercare support. No project is too big or too small, where we work closely with you to achieve the best results and immediate energy savings, and leading the energy transition.
Our promises to you
- Advice with a conscience - No sneaky sales tactics. No under delivered promises. Just expert advice from good human beings who genuinely care.
- Absolute quality assurance - All our products are validated by the clean energy regulator, and we’re a CEC approved solar retailer and accredited designer and installer.
- A true partnership - We’re there for you at every stage of your journey with us, and provide after-sales support like no other.
Products and Services:
- Solar, battery, EV and renewable energy solutions
- Energy efficiency audits
- Residential and commercial projects
- Aftercare and after sales services
Contact
- Phone: 1300 122 022
- Website: https://www.elevatesolar.com.au/
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Elevate Solar and Energy Solutions Reviews (12)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 10
- 4 star 2
- 3 star 0
- 2 star 0
- 1 star 0
View Timeline
03 October 2024
10 April 2024
Fantastic service and fabulous outcome!
Jess arranged my install on the Fraser Coast with such ease and much consideration for our families needs.She guided us through the entire process, from quote to discussions on what we wanted and what our outcome would be . Her staff have been so supportive, even checking in after install to see how our bills have tracked and if we have questions.
The installer Casey was an absolute gem - it is rare to find a tradie these days who turns up on time, has impeccable manners and service to boot! We felt very comfortable having him at out home.
Elevate Solar also organised ALL the paperwork and complicated background things for us - I literally only had to sign a few documents! Such a relief!
Our energy bill has tracked BRILLIANTLY I might add! Even with constant aircon use, we are ahead when you add the tiny ergon bill and our loan repayments together!
We are so glad we chose to stick with Elevate Solar! 100% happy customers!
23 November 2022
Extremely satisfied customer of Elevate Solar
The professional response from the sales person answering all our questions, right down to the efficient installation and activation of our system, and followed by the easy-to-contact help personnel that always respond promptly, makes me happy to supply a recommendation for this company. I recommend Elevate Solar to all my friends.
11 May 2022
Highly recommend!!
Fantastic service from quote through install and post installation. Quality materials and very competitive pricing. Great communication throughout the process including a 3 month check in call to make sure we were happy with everything. I’d highly recommend anyone looking for Solar contact Elevate Solar10 March 2022
Great follow up and after care
Sales and quoting process very thorough and honest, very polite and understandingPanel rating: 5/5
23 June 2021
Original Review on 20-10-2020:
Happy Customer
Although happy with quotes & response from 2 companies recommended by Solar Quotes, I decided on local company Elevate Solar. Alison & Toni were very professional in supplying quotes, information and expectations of the system. All I had to do was sign on the dotted line and pay for the system. Registration of the smart meter, downloading the app, application for connection to the grid, etc, was performed by these 2 ladies.Corey & his men turned up on time, worked efficiently, very professional in their approach and ensured they cleaned up when they completed the job.
8 months later we asked Peter: "Are you happy with the performance of your system so far?"
Alison gave me a very conservative quote on savings and the system has far exceeded her quote. I consider I am only a low user of electricity. Power bill for corresponding 7 month period 2019/2020 was $1020. Power bill for the period since fitment has been $192, which includes $280 in Service & meter charges. Also Energy Company only allows 3kw feed in rate instead of the normal 5 kw. More than happy with the performance and if nothing goes wrong, the system will pay for itself at least 12 months earlier than expected.My son has since had a 10.3 kw system installed also through Elevate Solar. My brother is lining up to have a chat with Elevate for his residence. I have no hesitation in recommending Elevate solar, but same as with all companies, do your research as to what best suits your needs.
04 April 2021
Customer Focused Company
I did my research before getting solar recently and was more than happy with my decision to go with Elevate Solar.A couple of my concerns was the number of company/installers out there today and I wanted to be sure I went with someone that provided value for money, quality installation and of course follow-up support should it be needed. I found my interactions with Allison, Toni and Ken to be very comfortable (I hate pushy sales), informative and very helpful in the large number of questions I asked of them. Nothing was too much trouble and even when I asked about some assurance that my system would be installed by quality installers, they arranged an Independent Solar installer to undertake an inspection post installation. I was home when this was done and I know it was definitely an independent local company who said “the guys have done a good job here mate”. This provided me with comfort that the money I spent on a quality system was also installed professionally and was safe. Knowing the research I had done and the service provided to myself, it was an easy choice for my Sister to also go with Elevate for her new Solar System.
Thanks again to all the Team at Elevate Solar.
15 February 2021
great and knowledgeable company
Alison the Managing Director came out and was one of the most knowledgeable of all the other services that we contacted. The installers were a great crew, polite, on time and tidied up after themselves. The app and how we can monitor our input/output changed the way we use our washing machines, dishwasher etc and our first bill was done to $20 as we had the solar installed when the new billing cycle had already commenced.06 January 2021
AMAZING!
After our first consult with Alison, we were sold!Alison provided so much information for us to be able to make the most informed decision and went above and beyond for us.
No question was too hard for them to answer.
I would recommend Alison to anyone who is even thinking about getting solar!
29 October 2020
I love Elevate Solar and can't recommend them high enough!
I love Elevate Solar and can't recommend them high enough! I felt Alison was so genuinely caring about her customers and the environment. My mum got her solar with them, 2 of my friends got their solar through Elevate and now I have just put my 6.6kW Sungrow inverter and Hyundai panels on my home through them also. I couldn't be happier.First bill came in at a credit and I honestly attribute this to Alison and the way she is so thorough. She asked loads of questions to find out the best way to help me reduce ALL my utilities, not just electricity, and she takes her time in meetings with the approach of educating rather than just telling me the prices and feeding me scare tactics like the other companies (so annoying). I was made to feel like she would have my back if anything went wrong... and she did. An issue arose and she was all over it; she got it sorted straight away. The installers even clean up after themselves!
Don't go ahead with installing solar with someone else before talking to Elevate Solar. You may regret it in the long run!
Thanks so much to the whole team, you are AMAZING!!
29 May 2019
Panel rating: 5/5
21 February 2019
I got a lot of quotes, and in terms of price, Elevate was very competitive.
In addition to having great prices, what put them over the top was the exceptional service from day one.
Mine was a slightly more complicated system and Jess, Robert, and Casey handled the questions and complications with ease... they were all exceptionally easy to work with and very responsive.
The install was done smoothly and on time. And the quality of the work is of the highest order... clean, orderly, and done right.
Very highly recommended!