Electrifying Australia

Electrifying Australia Reviews

4.9

Based on 14 ratings

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About

Once you have decided to go solar, one of the most important steps is choosing the right retailer and installer. 

Electrifying Australia is here to help with that. Based in Sydney, we are a trusted solar retail company renowned for our commitment to our client satisfaction and meticulous attention to detail. 

By partnering with leading manufacturers and suppliers, we ensure that you receive top-quality products for your home. 

Our team of highly experienced professionals including engineers, installers, and operations staff prides itself on delivering tailored solar solutions to meet your specific needs. 

All our products are CEC-listed and undergo thorough evaluations before we offer them to you. We meticulously review each manufacturer’s performance claims, warranty terms, customer support, pricing, ease of installation, even their design and colour options, to guarantee the highest quality and reliability, for your home. 

We are proud to have received several prestigious awards and recognitions, including being finalists in both the 2024 Local Business Awards and the 2024 Australian Trades Small Business Champion Awards. 

Additionally, we hold the following certifications and memberships:

- NETCC Approved Seller

- Smart Energy Council Member

- Tesla Certified Installer

- Sonnen Approved Seller

- REC Approved Seller

- GE Platinum Retailer

Our goal is to electrify 5,000 Australian homes with reliable and sustainable energy sources. With your support and our skilled team of engineers, we are committed to delivering the best service available in the market. 

Together, we can make a significant impact on the environment and enhance the quality of life for future generations. 

Reviewers report paying: $7,500 - $10,490 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Electrifying Australia Reviews (14)

Show Most Recent reviews from All time

Average Scores

4.9/5

Value for money

4.9/5

Quality of System

5.0/5

Installation

4.9/5

Customer Service

  • 5 star 11
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Fantastic company

Very efficient very clean and punctual. Very happy with the crew.
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Best service and pricing

We had a battery and additional panels installed. It was such an easy process, they took care of EVERYTHING from start to finish. I got several quotes, these guys were the most competitive by far. Their service is exceptional, lovely, friendly professional team. The installers are efficient and tidy, set up and showed me how to use and access everything. Communication is excellent. Can't recommend enough.
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Solar System 10kw

Company was proactive on sales and identified how they could maximise coverage with my challenging roof. Booking in of the installation was easy, installers turned up on time, managed to complete the into on the time expected despite there being challenging wind conditions, grid connection was arranged and post installation checking performed. Assisted with use of App to allow examination power generated.
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Absolutely fantastic

I would highly recommend this company to you. Our consultant, Sam, was fantastic. He described the pros and cons of installing a battery to our existing system fairly and simply. He described the battery he had in mind and then sent our system specs to his engineer to ensure our system was capable of having a battery installed and the size to suit. Sam created a friendly proposal which was easy to understand. He then gave us time to think about the proposal. There was no hard sell which we appreciated. However, Sam was with us throughout checking in occasionally. Once we decided on going ahead with the installation an appointment was made for one week. The installers arrived as scheduled even though it was raining and were polite and courteous. They completed their work and took away all of the packaging. They looked for ways to complete their work with a minimum of fuss placing the wiring in the wall cavity so as not to have unsightly conduit showing on the outside of the house. They then ensured we had the app and could login. Before they left, they gave me a tour of the new system and its features. We are happy with the whole process and would like to thank Sam for his professionalism and understanding.
Battery rating: 5/5
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The installation was really Professionally done.

The Sales quotation was easy, Hassel free, No Sales Pressure, and well presented.

The installation was done in a very Professional way, being very Tidy, Polite, no debris left on site, and no broken Roof Tiles.

The costumers Service Dept were terrific, they helped organising the grid connection after the install, and how to work, and read the Inverter's Display. We are still Getting Email from Electrifying Costumers Service Dept, asking if we are happy with the System and if we need any Help, and to call them if there is anything We Need in the Future.

One More thing I like to add, whenever we wanted to Know something about the whole system, they explain in a way that We can understand, and We been Electrifying Australia Customers for over a Year Now and they Still Exist,

The previous company that We purchased Our First Solar System About Five Years ago, we tried to make contact with them Four Months after the installation, We Couldn't make contact with them Because that company didn't exist anymore.
Panel rating: 5/5
Inverter rating: 5/5
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Smooth Process

Great sale and quoting process. We compared over 7 other company, Electrifying Australia offer far the best deal, on top of education understanding how it works.
Jevan, was very knowledgeable and great with communication throughout the whole process and even will after the installation.
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Electrifying Australia made going solar super easy

Electrifying Australia made going solar super easy! The team was friendly, professional, and always ready to answer my questions. The installation was quick and hassle-free, and I couldn’t be happier with the result. I’d highly recommend them to anyone considering solar!
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Electrifying Australia.
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Excellent Service

2 weeks ago solar solution was installed and I would like to thank Electrifying Australia for the overall support right from Sales, Ali explained the details on the solution for my needs and future plans and to the after care support from Felix who ensured all aspects were working properly post installation.

Supplier Reply:

Thank you for your fantastic feedback! We're delighted to hear that you had such a positive experience with our team, from Ali in sales to Felix in service.
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Excellent service, nothing is too hard for them.

Always responded to all queries and did everything so that I did not have to do anything at all, and made the process of installation very easy.
Panel rating: 5/5
Inverter rating: 4/5

Supplier Reply:

We’re so glad to hear that you found the installation process easy and hassle-free! Our team is dedicated to making everything as smooth as possible for you.
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Great service all round

All aspects from the sales rep information & answering questions, installation & follow up customer service including price was a great experience.
Follow up calls from head office show they care about their customers.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with every aspect of our service, from sales to installation and follow-up. It’s our priority to ensure our customers feel valued and supported.
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Reliable Company you can trust on!

We just replace our old solar system with the new one. Easy and smooth installation throughtout the process. Jevan has tons of knowledge by giving us the right product and most honest review for every single panels and inverters. And for me the most important thing is they listen to what you need, not just pushing you with the product you are not even heard of it before.
I am very satisfied with their service and highly recommend Electrifying for anyone who considering solar energy.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

We’re delighted to hear that you had a smooth installation experience and we was able to provide the right solutions tailored to your needs. Listening to our customers is a top priority for us, and it’s great to know that you felt heard throughout the process. Your recommendation means a lot to us!
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Cannot fault this company - they are excellent in every way

I cannot fault this company in all aspects of purchasing my solar system - from my initial enquiry, through installation and arranging our Smart Meter with our energy provider. Their product is excellent and comes with warranty on panels and Inverter. Also, their engineering team made sure I had the right system with the correct isolation safeguards. They even came to the property to work out the best way to run the cabling as I live in a townhouse complex and have to abide by strata by-laws regarding installation. Zac and his installation team completed the install of the panels and the Inverter in no time at all. The customer service team followed up to make sure the system was working ok.
I would highly recommend the team at Electrifying, especially if you live in a unit, townhouse or apartment that has strict conditions on solar installation. These guys are very good.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thank you for your incredible review! We’re so pleased to hear that every aspect of your experience with us met your expectations, from the initial inquiry to the installation and beyond. Enjoy your new solar system!
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Solar Experience

Right from first contact, I felt very comfortable dealing with this company and all the staff. Kept me informed of what was happening and when. Very pleased and happy experience through to completion.
Panel rating: 5/5
Inverter rating: 5/5
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There's more to solar than the product brand

How was the sales/quoting process?

Great, after 12 months of my "solar apprenticeship" Mike Davis from Electrifying Australia got my business, mainly due to persistence and competitiveness in pricing.

How did the installation go? Polite? Tidy? Punctual?

Now this people is one of, if not the the most important part of your solar purchase. Trust me.
Get the details of your installer, if they're contractors, which a lot are, and check them out; ABN, electrical license number and CEC accreditation details and LOOK THEM UP.
Zac did a great job on my system and I would recommend him to anyone.

How was the customer service? e.g. did they help organise the grid connection after the install?

I tested the customer service about a week after the install, rang Mike, then went to the office, explained an issue I had to an engineer, which was an inverter tripping due to a faulty circuit breaker, and Zac was out the next day to replace it. Yes, they also connected me to the grid
Inverter rating: 5/5
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