EISS Pty Ltd Reviews
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About
In March 2021 EISS transitioned from a Partnership trading entity (established Aug 2016) to a Company trading entity.
Reviewers report paying: $9,250 - $24,500 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
Battery brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
EISS Pty Ltd Reviews (336)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 318
- 4 star 18
- 3 star 0
- 2 star 0
- 1 star 0
08 December 2024
08 December 2024
Excellent service
The whole process was easy and went smoothly. Very happy with sales and quotation. Efficient and professional installation. The installers were polite and very helpful.Inverter rating: 5/5
Supplier Reply:
Thanks Kathy,We really appreciate the kind feedback. Enjoy the savings :)
EISS
08 October 2024
Very happy with EISS Pty Ltd
I am very happy with the work done by Matt and his team at EISS Pty Ltd. They accommodated a short time frame to get the cabling and mounts installed for the solar panels prior to a roof restoration that I had scheduled. Their price was good and the quality of their work and advice along the way couldn't be better. I am really grateful it has been a great outcome.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Thanks John,We really appreciate the kind words and positive feedback. Absolutlely love the Fronius / BYD combo.
Enjoy the savings :)
30 September 2024
Stress-free solar
Dealing with the team from EISS (Matt, Luke and Lauren) has been one of those easy, stress-free experiences, particularly given my background in construction and infrastructure. Apart from getting an unbeatable price for top-tier products, the quote to installation took less than a week, with the actual installation done in less than 5 hours. We even got an upgrade for our existing powerboard with the quote - other very reputable providers have quoted separately, which was more expensive and would have taken longer.The post-installation customer service has been great with Matt patiently providing guidance and advice when asked.
My stubborn almost-retired electrican dad who has resisted getting solar for years is now also sold and are getting a system of EISS soon.
You can't go wrong with EISS. Great team, great products and great outcome.
Panel rating: 4/5
Inverter rating: 5/5
Supplier Reply:
Thanks Dou,We really value and appreciate the feedback you have provided. Thank you for taking the time out of your day to complete this.
Enjoy the savings from your new 13kW system.
EISS :)
16 September 2024
Very happy - solved problems on site effectively
12.4Kw system - Tindo 440W/Fronius Symo 10.2Kw inverter.Efficient quoting process. Like most, I was learning on the fly and Nathan Helped me through the pros/cons of various options. Discouraged more expensive solutions offering minimal benefit etc. Two optimisers installed to deal with one shady corner.
Team arrived early and were completed just after lunch. Most importantly, there was good communication on the day regarding the irregular lines of my metal roof and solved this with alternative footings. Fronius app setup seamless.
System working very well. Based on initial data I think the system will pay for itself within 4 years and then it's all upside.
Can recommend.
Inverter rating: 5/5
Supplier Reply:
Hi Peter,Thanks so much for the kind review, we really appreciate this. I will past the feedback onto the team
Lauren - EISS :)
08 September 2024
Efficient from the start
EISS made the transition to solar an easy and quick process.Talked me through my options based on usage and provided a mock up of where the panels would sit on the roof.
Even though they are Gold Coast based and I am in Brisbane, Luke and his team turned up on time and just got on with getting everything installed and set up.
Can see why the EISS team have achieved the rating they have.
Inverter rating: 5/5
Supplier Reply:
Thanks Nick,We really appreciate the kind words you have provided. Enjoy your new solar installation and thanks again for the feedback.
EISS :)
06 September 2024
Fast professional affordable
Easy to deal with, good quality installation, helpful with set up of app to monitor system and to top it off great price.Inverter rating: 5/5
Supplier Reply:
Thanks Zac,Enjoy your new 13kW system! This is going to be a huge producer on your roof!
Enjoy the savings
EISS :)
06 September 2024
Amazing Experience
Made the transaction very seamless. Very professional, turned up on time, job completed earlier than expected and great value for money! Will be referring to friends & family!Inverter rating: 5/5
Battery rating: 5/5
EV Charger rating: 5/5
Supplier Reply:
Thanks Mitch,We really value and appreciate reviews from our customers. Thanks for taking the time out of your day to do this for us.
Enjoy your new solar
EISS :)
24 August 2024
Solar Panel System
I cannot say enough good things about EISS Solar Specialists. The team were incredibly efficient from start to finish. They are not only highly knowledgeable but also extremely helpful, and they continue to keep in touch on updates on our solar system. Thank you for making this whole process effortless!Inverter rating: 5/5
Supplier Reply:
Thanks Vicki!We really appreciate the kind words. Enjoy your new 13.2kW system! it’s absolutely smashing it!
EISS :)
20 August 2024
Great quality product and seamless installation
Seamless installation - the team were prompt, on time, professional and courteous in leaving the job site as they found it. I am very happy with the service on site and also the follow up service and assistance with working the app, tracking usage etcInverter rating: 5/5
Supplier Reply:
Thanks Nathan,We really appreciate the kids words and feedback. your new 14kW system is absolutely smashing it!
Enjoy the savings :)
EISS
08 August 2024
Great Job
Fantastic installers, on time, cleaned up, great price. Great job very happyPanel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Mark,Really appreciate the kind words. Enjoy your new 15kW system! it’s producing really well!
EISS :)
07 August 2024
Fantastic solar installation and very helpful team
The team at EISS was very helpful throughout the whole installation process - from when I contacted EISS all the way through to the final installation.When I originally contacted EISS they talked me through all my options and potential savings.
On the day of install, Luke and his team were on time and very neat and tidy. Luke took the time to take me through the whole system including the solar web app at the end of the day.
Very glad I got EISS to install my solar system and could not recommend them enough!
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Tyla,Really appreciate the kind words. Enjoy the savings from your new solar installation!
The all black panels look insane
EISS :)
07 August 2024
Smooth transaction - Great Installation
We originally spoke with another company who used good products but the quote seemed high for the 6.6kW system they were suggesting. SolarQuotes suggested we get additional quotes. We went through all their reviews and found EISS who had plenty of good reviews. We reached out to them and though we couldn't speak with them immediately as they were on the job working, the messaged and we spoke later that evening.The advised that a 6.6kW system wouldn't meet our needs as we wouldn't be able to maximize the 5kW back into the grid especially during high use periods. They suggested as a minimum a 10kW system with an 8kW inverter. At first I thought they were just trying to upsell but then their quote was actually $1000 less than the other quote using a superior inverter along with a smart meter. We decided to go ahead with them on Tuesday and had the system installed on Friday of the same week.
They gave us an estimated time of arrival and were right on time although travelling over 3hrs to our town. They were all extremely polite with no bad language and they all seemed to get on really well as a team.
I was extremely impressed that they kept me in the loop and asked me about where I'd prefer the inverter to go and gave me suggestions etc.. without just assuming where to put it.
From the evening we signed the contract they continued to stay in contact with us and even now nearly 1 week after the install they are still keeping an eye on our solar output and messaging me. I had an issue on Sunday evening where the inverter lost internet access, however they messaged me back with a solution that evening very quickly which I didn't expect.
You don't need to worry about these guys doing your install then forgetting about you. They organised the grid connection and Luke was also able to assist in linking us to the app for our inverter and showing us how to read the app. They also provided us with some overhead shots from their drone of the finished job.
There were so many things they did that just made the whole process so simple. It was definitely a lot easier than I'd expected. We only had to sign the contract and they did the rest. We can honestly recommend this company and their customer service. Just a pleasure to deal with. Thank you too SolarQuotes.
Supplier Reply:
Hi Geoff,Thanks so much for the kind words and taking the time out of your busy schedule to do a review for our small business.
We really appreciate the feedback you have provided it means a lot.
Enjoy the savings from the solar and we look forward to hearing about your new look power bills :)
EISS
06 August 2024
Awesome Installer
What a great experience it was organizing our residential solar install with EISS. I did extensive research in choosing a solar provider and couldn’t be happier I went with the team at EISS. Nathan designed the optimum system for our home and Luke and his team of installers were a wealth of information and very friendly and professional. They explained the process clearly and helped me setup the app to monitor my energy management. We’ve been very happy with the results and the ongoing support and first class after sales service provided.Inverter rating: 5/5
Supplier Reply:
Thanks Jason,We really appreciate the kind words you have provided for our busines.
Enjoy the savings :)
EISS
22 July 2024
Top-Notch Solar Installation for a Future-Ready Home
We recently had a 15 kW solar panel system with a 38 kWh battery installed by EISS, and the entire experience has been exceptional. Having had solar installed on our last four homes, we can confidently say this was the smoothest and easiest process we’ve ever experienced.We chose EISS based on their stellar reviews and reputation, rather than going with a company that door-knocks or cold-calls. I called EISS on a Monday to get a quote, and by Friday lunchtime, I was already enjoying my new favorite pastime: watching solar power flow into the battery icon on my SolarWeb app. It’s hypnotic to see the little dots whirl around and the numbers climb, knowing it represents how much energy we can use without ever worrying about our next electricity bill.
The installers arrived on time and completed the installation as scheduled. They handled everything professionally and explained the process as they went along. They listened to my requests for a system design based on our previous installs and offered valuable advice on making it better, cheaper, and more efficient. After sending through the quote, they promptly organized a day for the installation.
EISS’s professionalism, timeliness, and attention to detail made this solar installation an incredibly positive experience. We are thrilled with the performance of our new solar system and highly recommend EISS for anyone considering solar power.
Supplier Reply:
Thanks Justin,We often say, this is the best system we’ve ever done! I don’t think we will ever beat this one, your system is insane!!
Thanks so much for taking the time to leave us such a positive review, we really appreciate it.
Enjoy the savings :)
EISS
22 July 2024
Very impressive
Very happy with the entire service, from quoting and advice through to approval and after sales service.The team turned up on time on the day they had booked in with no changes to start dates even with bad weather around.
The install looks fantastic, even and symmetrical.
The team worked in seamless with removal of an old system, roof restoration and then the new install.
The system is already producing great results and more than happy that I have gone with the right company.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Marc,Super happy you are loving the installation. 13.2kW of power to use, how good :)
Enjoy
EISS
01 June 2024
Dedicated, efficient, communicative, and great workmanship
It has been a pleasure dealing with EISS. They were the first to respond to my SolarQuotes quotation request, and all subsequent communications were always done in a timely manner - not just during "pre-sales" but also after I had booked the job. Of course, the information and explanation I received regarding my options (e.g. different types/levels of blackout back-up options) was good and EISS was upfront with me on the type of system they believed in the most.During the time between paying the deposit and the actual installation date, EISS kept me informed on what was going on and sent me a reminder a few days before - this was reassuring that the installation team would certainly turn up at the appointed time, which they certainly did on the day itself. The weather was a bit wetter than forecast, but the installers worked out a plan with me to return to finish the job. I was kept informed throughout the process and sure enough, they came back exactly as agreed.
Luke and the boys were courteous and did a tidy installation job both on the roof and at the switchboard level. Panels were mounted neatly and look great from the street. Wall and roof penetrations were kept to what was absolutely necessary only, and no exposed conduit was used. They cleaned up the job site quite thoroughly after they were done, and Luke showed me how to monitor what the inverter and relay was doing. Lauren helped organise the grid connection right after the install, so I could start getting credited for exported energy just days after that.
So far, the system's operation exceeds expectations, and my property is practically energy self-sufficient even on cloudy late autumn days. I look forward to updating my review from a reliability perspective in a few months' time.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Gavin,We really appreciate the time you have taken to complete such a comprehensive review for our small family business.
We love this type of feedback and Luke and Nath will be over the moon with what you a have shared.
BYD/Fronius/Trina is a favourite combination to deliver absolute value and performance.
Thanks so much and enjoy the savings.
EISS :)
28 May 2024
Fantastic and professional installer.
Their service is fantastic. Highly recommend. Even after finished installed solar panels they helped me and advised about EWR.Solar system is working very well.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Kiyoko,Thanks so much for the kind feedback. We really appreciate you taking the time out of your day to complete the review for us.
EISS :)
28 May 2024
Top notch install
From start to finish I couldn't have asked for anything to be done better. Great communication, rocked up on time and by lunch everything was up and running.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Jordie,Thank you for leaving a review for us, we really appreciate it.
Enjoy the savings from your new 13kW system.
EISS :)
24 May 2024
Very happy!
I spent a lot of time researching solar installers (to much self-inflicted stress) and settled on EISS due to their great existing reviews and their down-to-earth, responsive and helpful correspondence. I've also really appreciated their follow up monitoring of our system, their reasonable prices and the simple installation process.The Fronius system also has a simple app for us to monitor the performance of the solar panels, which is great to help us plan our electricity use.
My one small criticism is they left a bit of litter from the installation at our home, but I know they did their best to clean up after themselves.
Overall, very happy with our solar installation and I'd be happy to refer EISS to my family and friends :)
Supplier Reply:
Thanks Catherine,We really appreciate the review you have left. I will pass onto Luke and Nath the feedback you have provided. Thank you for being so transparent.
Enjoy the savings :)
EISS
24 May 2024
No pushy sales, great service and great product
I would highly recommend to anyone to use them for all the solar needs.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank Paul,We really appreciate the kind feedback. Thanks for taking the time out of your day to complete a review for us.
Enjoy the savings.
EISS :)
24 May 2024
Professional
They entire process was seamless with a prompt, professional and courteous installation with considerable after installation consultation. They actually own the work they do and their pride is obvious in the workmanship and after sales support.Inverter rating: 5/5
Supplier Reply:
Thanks Nick,We really appreciate the kind words, thanks for taking the time to leave such a positive review for us.
Enjoy the savings
EISS :)
14 May 2024
Great communication!
The team from EISS was amazing through the whole process. My request for a quote was answered very quickly and was provided with a photo of what the solar configuration would look like. Communication was clear and professional and the quote provided all the information I needed. The team kept in contact with me the day of the installation and asked my permission before adjusting the placement for better solar production. I would highly recommend the team from EISS for solar and battery installation. I am now addicted to checking my solar app to see how much I am saving! Thank you EISS! :)Inverter rating: 5/5
Supplier Reply:
Thanks Tracy!There is nothing better than a 14.9kW paired with a Fronius GEN24 and BYD battery! Absokute dream that is. Thanks so much for taking the time to leave a kind review for us.
Enjoy the savings
EISS :)
14 May 2024
Best solar company
EISS were awesome to deal with. They recommend a system for us that had a great ROI and would be perfect for our needs. Installation crew were super friendly, showed up on time, and did a great job.Would highly recommend.
Supplier Reply:
Thanks Lachie,That’s great feedback, we really appreciate you taking the time to share you experience with EISS. Enjoy the savings
EISS :)
01 May 2024
Great install, professional, quick.
Such a great team to deal with. Very straight forward. We were suggested what system to go with and couldn’t be happier. We are glad we went with the system that was suggested as it looks like our bills will be almost $0…..Great after sales service as we had WiFi issues with the connection to the inverter so we could see real time performance…. Luke came back out and sorted that for us very promptly.
Couldn’t speak more highly of the team!!!!
Panel rating: 5/5
Supplier Reply:
Thanks Thadz,Reslly appreciate the kind words you have provided. Enjoy your new 10kW system, it’s going to do very well for you.
EISS :)
29 April 2024
A neat installation with everything explained.
We are very happy with our installation, we could have gone cheaper with other providers but again it has shown that price is not the best outcome. Our system is suited very well to our needs and within our budget. Interestingly, our next door neighbour has just had solar installed and looking at the poor installation it looks like he went with price alone. EEIS provided us value for our money.Inverter rating: 5/5
Supplier Reply:
Thanks Darren,We really appreciate the kind feedback. Thanks so much for taking the time to leave a review for us.
Enjoy the new 13.2kW !
EISS
01 April 2024
Another happy customer
Called Nathan about a quote while he was on the road. That evening we had a superior design and a competitive quote. Installation a couple of weeks later was faultless. Every query after installation is answered promptly. Great work.Supplier Reply:
Thanks Harry,Your new 13kW system is going to save you a lot considering the high power usage.
Enjoy the new system mate and thanks for the 5 star review.
EISS
:)
01 April 2024
5 Stars for EISS
Absolutely thrilled with the solar installation from start to finish! The team at EISS was incredibly professional, knowledgeable, and efficient. Highly recommend this company to anyone considering solar energy!Supplier Reply:
Thanks Zane!Your upgrade from the old 1.5kW to a new 13kW is going to be game changer for you.
Enjoy the savings from your new system, can’t wait to see the credits flowing.
All the best
EISS :)
01 April 2024
Great service and quality products
Luke and Matt from EISS were really professional and a pleasure to deal with. EISS had also installed a system on my mother's house only a few months prior so I knew already that their service, inverter and panels would be top notch. From getting a quote, to the installation of our system, everything was done quickly and efficiently and I really appreciated the communication that they kept up throughout the process too.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks David,We know we are doing the right thing when we have return customers and we thank you for choosing and trusting EISS for your installation.
Enjoy the savings from your new 10kW system
EISS :)
31 March 2024
New Solar from the excellent EISS team.
We recently got solar installed by this fantastic team.Nathan organised the quote and answered all our questions anytime during the week, even on the weekend. He checked in weeks after the install and had been monitoring the system checking it was working as it should.
Luke installed the system and it was very organised and even though it was so hot up on the roof, they worked hard, completed the job and tidied up afterwards. He explained the process, the operation of the products and set up the Solar Ap for me.
Lauren kept us updated with the whole process and date for installation. She organised Energex to update the meter, put in all the warranties and organised extended warranties as well.
In a market where there are so many people confusing you with misinformation, I found this team to be exceptional.
It has been a surprisingly easy process as they have really taken all of the work and worry out of it. Thank you all for your part in making this happen.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Samantha,Thank you for taking the time to complete such an in depth review for our small business.
We really appreciate the kind feedback and this makes it all worth it.
Unfortunately we do hear a lot of horror stories also that is very frustrating and we do feel sorry for anyone that has to go through these bad experiences.
Enjoy the savings and thanks again for the 5 star review.
EISS
:)
31 March 2024
Great Experience
Nathan and Luke were clear in their communication, explained everything well and the installation process simple. Took care of everything for me.Inverter rating: 5/5
Supplier Reply:
Thanks Matt,We really appreciated the kind words and 5 star review. Nath and Luke will be thrilled!
Enjoy the savings from your new 13kW system :)
EISS
16 March 2024
Best solar company ever
All services of EISS are amazing. Nathan is really helpful and quick responder. He helped us to get the most suitable system for our house. The installation team is professional too. You will not be disappointed when choosing EISS.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Harry,We really appreciate the feedback. I’ll let Nathan know you have been happy with the EISS support and process.
EISS :)
02 March 2024
Smooth install
Excellent service, smooth no hassle install. They pre installed the mounting brackets before we had the roof restoration. Very punctual turned up when they said, stayed longer to wait for safety rail to be removed which was in the way of some panels.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Tony,Glad you have been happy with the EISS service. Enjoy the savings from your new 13.2kW system.
EISS
28 February 2024
Seamless experience
From beginning to end the whole process has been great through EISSInverter rating: 5/5
Supplier Reply:
Thanks Graham,We really appreciate the kind words.
Enjoy the savings
EISS
28 February 2024
Seamless, top quality install.
I contacted Luke for information regarding solar, having no idea where to start. He was so quick and knowledge about the entire process, by the end of the day I was sold and felt so confident about the process. He gave me a lot of clear information about the government rebates and even let me know about a new rebate that had just been released. Lauren was also so quick and easy to communicate with for the quote and the invoice. Answering my questions very promptly.Luke and Lauren kept me updated regarding the process with Energex throughout, until the day of install.
Install was seamless, Luke explaining the entire process and set us up with the app to monitor and track the solar. Giving us tips to get the best out of the system.
So happy with how this entire process, from first communication until after care, worked out. Would 10/10 recommend!!
Battery rating: 5/5
Supplier Reply:
Thanks Jess,We really appreciate the kind words. Your new 14.8kW system with BYD battery is going to be game changing for you.
Enjoy the savings
EISS
25 February 2024
Great installation
Chatted to Nathan over the phone who was very helpful in determining what was best for our home. The installation took two days due to rain but I appreciated the guys waiting for the rain to try to get most of the job done. They kept the place tidy after they were all done and organised all of the grid connection after install.Overall, really satisfied with the size solar Nathan recommended us and the install done by Luke and the guys.
Supplier Reply:
Hi Ali,Thanks so much for the kind and positive words. Nathan and Luke will be extremely happy around the feedback.
Enjoy the savings from your new 13kW system
EISS
23 February 2024
Masters of their Craft
Nathan and Luke from EISS were prompt, professional and effective. An extremely tidy install, very happy with the outcome. Will be recommending to family, friends and clients.Supplier Reply:
Thanks Lewis,We really appreciate the kind words, thanks so much for taking the time to leave a review for us.
Enjoy the savings.
EISS
15 February 2024
Fantastic installer.
The quoting process was quick and easy and gave information on the products they use.Nathan and Luke of EISS Pty Ltd arrived on time and were tidy in their work.
They were very pleasant and helped organise the grid connection after the install.
Supplier Reply:
Hi Karen,Thanks for taking the time to complete a review for EISS.
I will ask Luke to reach out to discuss if you have any concerns.
Thanks for choosing EISS and enjoy the savings :)
15 February 2024
Very happy with installed system
Super easy to deal with EISS from quoting through to install and post-install assistance with monitoring.Nathan was very helpful in designing the system to best suit our requirements. Very knowledgeable on all aspects of the install.
Very happy with the result and would recommend EISS.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Paul,Really appreciate the review and kind words. Your system is one of the best we have ever done, and producing some crazy numbers !
Enjoy the savings
EISS
12 February 2024
Another professional job by EISS
The quoting was great, so much so that they helped us understand other things to consider on when buying.EISS were very patient while we research and out of the half a dozen quotes we went with EISS because their knowledge gave us the confidence to buy from them.
The job was neat and tidy and the team on the day were very polite.
EISS organised everything from end to end.
Will be buying from them again.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Thomas,Really appreciate the kind words. Enjoy your new 10kW system and the savings associated.
EISS
08 February 2024
Best Quality Solar System
Today EISS team installed a solar system 10.5K with Fronius inverter.Firstly quick communication with text message(even on Sunday) and quick installation and great result.
I am very satisfied with these guys. highly recommend.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thans Tei Oh,We really appreciate the kind words. Thanks so much for the support.
Enjoy the savings
EISS
26 January 2024
Great Company
Great company, excellent job from start to finish. Would highly recommend themSupplier Reply:
Thanks Phil,We really appreciate the positive words and review you have left. Enjoy the savings form your new 13.2kW system.
EISS
21 January 2024
Quick installation and top quality result
These guys from EISS are awesome.Although I have to mention without Solar Quotes web site and all it's work I wouldn't be able to find such a good, quality and effective solar company.
From the first text message with Nathan and his quick response even over the holiday time I had a feeling that somehow I could trust him with all his advices and answers about solar. He was also very patient to chat with me and very quickly to respond to my long and endless e mails {sometimes very long I have to admit :-)}. Although I had a couple of other quotes the quote from EISS was the best in any way so I was happy to accept it and from there everything was going easly and smoothly.
Luke and his team arrived on time in the morning on the day I was booked in and finished the whole work until13.00. The installation was quick and efficient and it could be done even quicker if there weren't a couple of showers to interupt the work. They set up everything and Luke helped me to install the Fronius app for monitoring electricity production from the solar system installed and wholla I had only to sit and enjoy watching on the app how my solar makes free electricity and how much my house spend and how much goes to the grid. They also have done all the paper work required for the grid connection and the other stuff. They cleaned up everything at the end and left the site cleaned and tidy.
If you are looking to install a long lasting high-quality solar system on your house or shed and don't know who to find or trust I strongly recommend EISS - Nathan, Luke Matt and Lauren for you to consider. You will not regret it and can only be happy as I am and the other few hundred very satisfied customers.
Thank you guys for doing such a great and quality work with very competitive prices. Just keep doing it that way and your star will shine more then any others for a long time to come.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks so much Dubravko,We love amazing feedback like you have provided. It’s very nice to know our customers are happy with the EISS process and service.
Nath and Luke will be thrilled and I’ll pass the feedback on.
Enjoy the savings
EISS :)
20 January 2024
Best Solar System
Luke and the EISS team designed and installed a solar system with 10.5 kW panels, 8.5kW Fronius inverter, 11kWh BYD battery and Fronius Wattpilot EV smart charger. They were by far the most professional company that quoted for the job and even better their quote was the best value. After sales service has been excellent and the solar system performance is better than I expected. I highly recommend EISS.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Thanks Peter,We really appreciate the positive review, thanks so much.
Enjoy the savings :)
16 January 2024
Original Review on 20-03-2023:
Great service
I live overseas - so it was nice to get updates as the installation was progressing - Nathan even sent me a video as he was walking through my new house - that I have not seen! So that was super nice of him to do that!Would highly recommend!
Supplier Reply:
Thanks Fran,We are glad that you have been happy with the process so far. looking forward to finishing off your 16kW system !
EISS
:)
10 months later we asked Fran: "Are you happy with the performance of your system so far?"
Yes!16 January 2024
Exceptional Sales and Installation Experience
EISS delivered an outstanding solar installation. Transparent quoting over the phone and a budget-friendly approach set the tone for excellence. The morning installation was efficient, punctual, and the team left my property spotless. They also swiftly removed an old solar system. By noon, I was grid-connected with the iPhone app running. Luke and Lauren's attention to detail and exceptional customer service make them the top choice for solar installation. Kudos!Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Brenton,We really appreciate the kind words. Very glad you have been happy with the EISS service and process.
Thank you for taking the time to leave a review for us.
Enjoy the savings - EISS
14 January 2024
Quality
Great Service, Great Price, Quality workmanship and installation, Quality product which works!!!Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Stephen,We really appreciate the kind feedback and thanks for leaving a review for us.
Enjoy the savings from you new 13.2kW, we are glad you are happy with the EISS service
EISS
12 January 2024
5 stars - top quality system
EISS installed a 19.8kW Fronius system with Trina panels.These are the best quality on the market - I am extremely happy with this system.
We are now saving well over $1000 per quarter!
I'd like to thank the installers for their hard work. You are machines!
The system was installed one day early and they were in an out within 4 hours.
The boys are great communicators who did everything they said they would do.
Thank you Luke and your team.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Jose,That’s great feedback and we really appreciate the kind words. 19kW on a 15kW Fronius is an amazing system and we hope you enjoy the savings from it.
Thanks so much
EISS
12 January 2024
Quality job
Luke and the boys were very experienced and showed me what I needed to know. They drove 2hrs 15mins to Toowoomba to do the job and didn't cause a fuss. They were efficient, kind and did a great job with the install. They only work with great brands that have a near zero failure rate. These Aussie blokes have an old school mentality of do it once and do it right which is refreshing. Good on ya boys.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Alex,Thanks so much for the kind words, it’s really refreshing reading this review and thanks so much for taking the time to complete it for us.
We are glad you have been happy with the EISS process, enjoy the savings!
EISS
10 January 2024
Highly Recommend
Couldn't recommend EISS Highly enough.They were super helpful during the quoting process and very professional during the installation.
Luke and the team even helped with setting up the Fronius app and had a few great tips to get the most out of the solar.
Really happy with the overall experience
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Shay,Ae are glad you have been happy with the service. Your new 10kW is going to be amazing for you.
Enjoy the savings :)
EISS
Outstanding team and experience
Luke and the EISS team were on time and very polite and friendly. The team explained the process of the installation thoroughly, leaving no room for unwanted surprises. The boys worked very quickly and extremely hard, and their quality of work and expertise was very apparent. Would highly recommend to anyone looking to transition to solar power. Thanks againPanel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thanks Matt,We really appreciate the kind words you have left for our small business. Luke and Nath will be thrilled.
Enjoy the savings
EISS