ECOlectrical

ECOlectrical Reviews

4.9

Based on 9 ratings

About

 ECOlectrical started with Newcastle born, Jason Burns, more than 20 years ago. Over the years we have built up a strong reputation for ourselves through our drive to continue to go above and beyond for every customer’s electrical or solar needs for home and business.

We work incredibly hard to ensure our customers are 100% satisfied with the work we do, from projects small to large.

Being local means that you will deal directly with our in-house team. This closeness gives us the edge to deliver an unparalleled level of customer service.

Here for the long-term, our reputation for integrity backed by genuine service has been our foundation for success.  We treat you as one of our own, which is why we promise:

  • We always conduct a pre-install site visit to ensure optimum results and no surprises!
  • Your quote includes everything, there are no hidden charges
  • We use our own electricians, who are CEC qualified installers, we don’t use sub-contractors
  • We only offer brands we know and trust, that will stand up to the test of time, and with warranties that are processed promptly, in the unlikely event of failure
  • ECOlectrical is a NSW Empowering Homes supplier. Ask us about the NSW Government incentive offering interest-free loans to help eligible homeowners install solar battery systems in their home.

We operate in the Newcastle, Lake Macquarie, Central Coast, Port Stephens, Lower Hunter areas

Panels, inverter, battery and EV charger brands

Panel brands previously installed

Inverter brands previously installed

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ECOlectrical Reviews (9)

Show Most Recent reviews from All time

Average Scores

4.8/5

Value for money

4.7/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 6
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Better late than never

All of the companies supplied were great to deal with offering different brands and considerations.We finally decided on a local company with a competitive price.

The installers did a rough-in with wires and cables etc. on one day and came back and finished off with pannels, inverter etc. at a prearranged time. The installers were terrific, they were very polite, punctual and quiet and the area was left as they found it. After the completion of the job I was instructed how to use the app and told that a breaker and meter for the meter box had been arranged to be fitted, as it was. Definitely satisfied with decision to go ahead with solar so far.
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Original Review on 13-05-2021:

An efficient operation

A representative came out to inspect the site in addition to providing a quote. Then they were very helpful in helping to get my old inverter replaced on warranty. Installation of new system was organised efficiently. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Graeme: "Are you happy with the performance of your system so far?"

Yes our system is producing additional power which is going back into the grid and giving us a dividend.
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Great service, flexible, fast and friendly

Couldn’t fault these guys. They answered all of my questions and were very willing to make changes to the installation the day before the install date.

No upselling, no marketing bull.

Very happy.
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Efficient service

No fuss from start to finish,good communication, no delays.
Inverter rating: 1/5
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Ecolectrical review

Great customer serviice- thorough and communicative. Good quality system and Installation team were great: pleasant, punctual and efficient. After a bad experience with Sunboost prior to installation I requested and received all money back from them.

I have recommended this company to friends
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10kw System

So far so good. Fantastic system installed by Fantastic installer's. Highly recommended
Panel rating: 5/5
Inverter rating: 5/5
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Great company to work with

Everything went smoothly and is functioning well at this stage. Have also recommended them to 3 others who have purchased from them as well.
Panel rating: 5/5
Inverter rating: 5/5
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Install made easy

From start to finish the entire team was a pleasure to deal with from accounts through to install and then assisting to get the system online. More than happy to answer all our questions in a way we could understand and provide options for the system. Installers knew their stuff and had the system installed quickly with no fuss.
Would definitely recommend to others.
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Secondary Solar System- Cameron Park

Really pleased with the interaction, installation and professionalism. From original quote request through to commissioning was just on three weeks.
Inverter rating: 5/5
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