DQ Electrical Pty Ltd

DQ Electrical Pty Ltd Reviews

4.9

Based on 565 ratings
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About

We design, supply and install a complete custom photovoltaic (PV) system to your individual specifications. During the initial consultations, we’ll offer various system options and configurations, based on your property layout and needs. CEC accredited, our solar technicians are qualified to handle all capacities of the solar energy system work. See our solar power work in action.

Organise a free measure and quote with us today. Determine whether solar power is for you.

Adelaide-based DQ Electrical provides end-to-end residential, commercial and industrial support. Our team of highly-skilled electricians are committed to delivering efficient, low-cost solutions, tailored to your individual budget and requirements.

The DQ ethos is accompanied by long-lasting relationships, exceptional service standards, competitive prices. We work with home owners, businesses, builders and real estate agents.

Our people are passionate about the industry and believe that professionalism and dedication to providing excellent customer service are key to achieving ongoing success as a growing local business. Whether you need us to replace a faulty light fitting or power point, install a custom solar energy system or design the entire switchboard for your industrial space, hire our licensed electricians.

We’re available between 7.00am – 8.00pm Monday to Friday, and by appointment on the weekends. Let’s talk about your needs.

Reviewers report paying: $3,800 - $9,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

DQ Electrical Pty Ltd Reviews (565)

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Average Scores

4.8/5

Value for money

4.9/5

Quality of System

4.9/5

Installation

4.9/5

Customer Service

  • 5 star 416
  • 4 star 145
  • 3 star 3
  • 2 star 1
  • 1 star 0

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Absolutely brilliant, I cannot recommend these guys highly enough.

DQ Electrical have been an absolute pleasure to deal with from start to finish. Nathan listened to what we wanted to achieve and designed a system accordingly. At the site inspection he went through the entire process, explained the system in great detail, answered all our questions and went over any final points to ensure the system was suited to our needs.
The installation was seemless, Michael and his team did a fantastic job. They were here on time on the day of the booking, something that seldom seems to happen these days. They were extremely polite and accommodating, and the quality of their craftsmanship is beyond reproach, they obviously take great pride in their work. The finished product is extremely neat and not at all obtrusive. The handover process was excellent with Michael talking through the operation of the system, assisting with setting up the app and going over any final points. When they left, you wouldn't know that had been there other than the shiny new panels on the roof. The app itself is brilliant, so easy to use, and you can see in realtime exactly what the system is doing, great for monitoring how much power you actually use.
Naturally for a job like this we had a number of quotes. While DQ Electrical were not the cheapest, they were the only one that was able to provide complete home back up and were still very comparable on price.
We have not had the system very long at this point but so far it is delivering everything that was promised.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Overall Excellent Service

The DQ Electric total team performance was impeccable from the initial contact, the design and quotation process, the admin staff dealing with scheduling and invoices, thru to the installation. And of course the biggest impact is always the installation (which included removal of an older smaller system), and that too was accomplished with minimum inconvenience, the installation team were punctual, courteous, tidy, and professional right thru to installing the monitoring website. And in the end the system they designed for us is performing beyond expectation. Couldn’t be more satisfied, an excellent investment.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Fantastic job

From the start to the end all very good service. It was the day of the storms and the lads come out early and just started the job straight away, they kept me in loop the whole time. They were so polite and show me everything once finished.
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Great system - Great service

A great experience from Sales to Installation; Very friendly, courteous service from the whole team. Installed Monday and I was shown what to expect in a blackout situation - Thursday night we had a blackout (we didn't realise it at first) - the system worked perfectly!!! This already supports our decision to have a battery installed as well.
Battery rating: 5/5
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Solar System Upgrade

Our existing solar system, more than 12 years old failed and we requested DQ Electrical to evaluate and provide a proposal.
Callum from DQ, within minutes identified the fault and proposed that all old solar panels and inverter should be replaced.

Nathan from DQ visited and proposed excellent options which were extensively discussed. Nathan provided a comprehensive quotation, which we accepted. Callum's initial callout fee was waived because we proceeded with DQ's quote for the upgrade.

Callum and his installation team members Caleb and Harrison removed the existing system and installed 30 new panel and 2 Sungrow inverters. Don provided final inspection. The whole job was completed within a day plus a few hours. Exceptional!

In all aspects, from Callum's first visit, Nathan's quotation and the supply and installation was undertaken in a very courteous, respectful and professional manner. Specifically, the completed installation is exceptional, the site was left tidy and clean. Callum and his team were always polite and respectful of our property. I cannot commend and recommend them highly enough.

Well done and we are very happy customers!
Battery rating: 5/5
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Fantastic job

From initial quoting to installation it was a very smooth process with DQ.
I compared few installer in Adelaide and DQ came with the lowest quote with good equipments.
Installation was done by DQ technicians and everything was cleaned pretty well after the installation.
Panels look great on roof and installation is neat and clean.
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Honest people

Nathan was the only person to come to site and give a real quote. He took the time to find the restraints and limitations of our home and circumstances. I had 4 other quotes from other companies, everyone else used an aerial photo and guesswork.
10/10 for service
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Fantastic install from a great family business

From start to finish I felt the family business vibes from DQ Electrical (in the best way possible). In comparison to the other installers that gave me quotes, it felt like Nathan actually understood my vision/requirements and as a result provided me with the best cost to requirement solutions. It felt like he did go above and beyond to help explain some of his decision making process for this and answered every question I had to remove any doubt.

Installation was great, group of very polite guys who were able to remove my old system, and install a new system + battery without leaving any rubbish or bits behind.They made sure I was familiar with all of the changes that were made and gave me confidence in the purchase/company.
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Fantastic Installation and service.

Installers were absolute professionals and nice guys to deal with and their attention to detail was impeccable. I would fully recommend DQ electrical for all solar needs.
Don and his team's customer service made the sales process, install and grid connection organisation was awesome.
Panel rating: 5/5
Inverter rating: 5/5
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Great service

Quote was clear, level of service great, installers very good. Highly recommend
Panel rating: 5/5
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"Efficient Solar and Battery Solutions with Stellar Customer Service"

My experience with DQ Electrical was excellent from start to finish. The sales and quoting process was straightforward, and they provided detailed explanations without overwhelming technical jargon. The installation team was polite, punctual, and remarkably tidy, leaving no mess behind.
The customer service was top-notch; they assisted in organizing the grid connection seamlessly after the installation. Moreover, they took the time to demonstrate how to use the charger effectively, ensuring I understood everything before they left. Overall, the process was smooth, and I'm delighted with how well everything works.
Inverter rating: 5/5
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Good customer service and design solutions

Excellent service from initial sales quote, revisions upon further discussion with GM, to install team.
19kW Battery and further 8kW of panels added to existing array.
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Very professional from start to finish

Started off with Steve looking into my situation and advising me to keep my old inverter and panels and to install new panels and new inverter to bring my system up from 4 to 10Kw. He was able to answer all questions re future battery install, smart meter concerns and recommended tariff based on my previous power bill.

Then the installers arrived at exactly 7.30 as agreed and installed 13 panels and an inverter within about 6 hours.
I had the system explained to me and was shown the basics of the inverter app so I could monitor the solar panels.
They didn't leave any mess and were very courteous the whole time.

Extremely impressed.
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Hassle free solar upgrade and battery install

Had a lot of back forth communication with DQ sales staff on a system and price. Looked at a variety of scenarios resulting in a few iterations of quotes. Their staff was patient with all my questions and concerns.

Ultimately, we decided on a sungrow battery system with new hybrid inverter that could backup the entire property on 3 phase if the grid went out. DQ were able to remove the old inverter, rewire exisitng panels and added an extra 22 panels to max out the best roof positions.

Their quote was the most competitive when we narrowed down to only 2 potential installers.

Work looks clean and tidy.

Total installed equipment.

22x jinko panels 9.68kw
SH15T hybrid inverter
SBR160 16kw (5 stack) battery

Result, full house backup across 3 phases.
Battery rating: 5/5
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Exceptional service and workmanship

I am very pleased with my interactions with DQ Electrical, from the initial quoting which was thorough and comprehensive, the installation and follow up afterwards. I was able to compare my quote with other providers and could clearly see that some of my quotes hadn’t been personalised to reflect my usage and my existing system. I was happy to see my DQ quote was detailed and included all the information I needed, bonus that the price was very reasonable too. Prior to installation I was kept informed of the installers expected arrival time and agenda for the day. Both Josh and Cameron were friendly, polite and knowledgeable. At the end of a long day they took the time to clean up nicely and explain how to use the equipment. I was shown how to read the App so I can keep track of how quickly my battery recharges each day and my usage. I’m so glad I took the leap into sustainable energy.
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Highly recommended

Happy with both system and panels.
Installers carried out work quickly and left the place clean.
Supervisor explained instruction in an easy and efficient manner.
They gave two free Clipsal Cortex as additional monitoring meters.
Luke offered outstanding phone support from day one as well as all the details regarding solar panel operations and government rebates.
I highly recommend their service and products.
Panel rating: 5/5
Inverter rating: 5/5
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Awesome business to deal with… highly recommended guys were fantastic

Customer service installation sales person all amazing. Best business dealt with in years A1
Inverter rating: 5/5
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An incentive was offered by DQ Electrical Pty Ltd for this review. Learn more here.

Highly recommended

Happy with both system and panels.
Installers carried out work quickly and left the place clean.
Supervisor explained instruction in an easy and efficient manner.
Luke offered outstanding phone support from day one as well as all the details regarding solar panel operations and government rebates.
I highly recommend their service and products.
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Exceeded expectations

Every step of the process was professional and continually informed. From initial sit inspection prior to the home build completion, through to planning, administration, payments, and if course installation.
Over the two days of install, Callum and Josh continued with ongoing consultation and checking in to ensure we were fully informed every step of the way. Apprentices Patrick and Cam did a lot of the heavy lifting and were just as professional and polite. At the end, everything was clean and tidy, and it all worked as expected.
Great experience. Highly recommended.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
EV Charger rating: 5/5
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Professional service from start to finish

We engaged with Finn Solar who we had dealt with 15 yrs ago when we 1st put on solar at our home. This was a positive experience and went through the same process. DQ Electrical was 1 of the 3 businesses that were recommended. From the start when we received the 1st point of contact to the time that we farewelled our installer, the process was just so simple. The time taken to explain the process, answering many questions that we had was of no trouble. Nathan was extremely patient with us and the quality of his assessment when we had a face to face meeting at our home, he was able to assess out home and even pointed out that our switchboard was no longer compliant with the current regulations was the reason DQ got the job.
We are affected by a large council tree that potentially would affect our ability to reap the benefits of solar power and battery storage, Nathan made subtle changes to the layout of the panels to the point we were able to run an 11.2Kw system and kiss our electricity bill goodbye.
Our installer Michael was very professional and so easy to talk to. His mannerism and workmanship was second to none. His team were extremely polite and engaging with questions posed on the days of the installation. Careful attention to remove the old system and clean up of the property was much appreciated
It is reassuring to know that DQ Electrical will follow up with us in coming months so that we can be fed back how the system is working.
We love investing in local business and cannot recommend DQ electrical highly enough.
To all the staff thank you for your hard work
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I am very happy with DQ Electrical Pty Ltd

DQ Electrical Pty Ltd had installed the Tesla II for me, from quoting to the job done very smooth procedures, Punctual, Responsiveness, the whole team are very friendly and polite. I personally admire this company the way they do business
No cut corner and no sub-contractors, peoples come to installed are DQ employee.

Thank you DQ teamwork
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DQ Electrical Solar Install

Very professional operation right from the first contact …. starting with Ben for the site visit and layout and quote , and the installation team lead by Josh their attention to detail and execution was excellent, lastly but not least the admin that kept me advised throughout the process also arranged grid connection,

Thank once again DQ
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Best installer in Clare valley . . . Is in Gepps Cross

I'm moving to the Clare valley, north of Adelaide and according to the locals, there aren't any local solar installers. I have seen a number of dodgy and non-compliant installs there though and I know of one otherwise reputable company that doesn't do exclusion zones.

So I begged DQ Electrical to do the job. Well, if they are good enough for the owner of "SolarQuotes" to get them to cross to the south side of Adelaide, they should be good enough for me.

I must admit that I prefer to talk to technicians than sales people and once that hurdle was cleared, it was all plain sailing. S****, really nice guy, patient, responsive to all my questions, always called me back but (and they'll both be upset at me saying this) B*******, the technical manager knows all the edge question answers.

One of the reasons for wanting DQ Electrical to do the work is that this is a new build and the only company who would not sub out any of the work and uses only their own staff. DQ were happy to apply for a mains power connection from SAPN, helped me with getting power to the site rather than SAPN's option of power half way up a pole, some 60 metres from the property.

They fitted the meter board, ran conduit and a pull cord under the drive to where the pit will eventually be. Working with the earthworker and plumber, they did the trenched cabling to the new shed, back down to the place for the septic tank, across to where the slab for the house will be. Josh, on his preliminary visit confirmed the roof sizing was correct for the number of panels I wanted and installed the underground conduits out from the shed prior to the concreting. And installed what were going to be 2 spare ones over and above what I thought were the maximum I needed. They will be used for another 2 strings of panels on the house: originally the house wasn't going to have any panels, just the 30 on the shed. I'm so glad that Josh used his initiative and installed those spares.

The solar, inverter and Sungrow battery went in and then the guys moved on to doing the lighting, power, rainwater tank pump and provision for EV charging. They even found other jobs to do whilst I was speaking to Tech Support at Rheem about a supercharged resistive hot water system to gobble up the midday sun. Yup we needed a bigger capacity cable than we thought. Then it was time for the newly installed stink pipe to be trimmed back so it didn't create a shadow on the lowest panels.

All of this work had been scheduled for a later date than it happened because of difficulties with earthworkers and concreters. I am so glad that DQ Electrical were able to source the brand new design of 3 phase, 25kW inverter and also new to market battery stack and reschedule the works for the time the other people came together and that I had flown in to meet builders and see the works.

The works were all completed within a week which amazed me. After a phone call from Josh explaining how to remotely monitor the setup, I was enjoying a Coopers at the airport at 16.30 on midwinter's day and seeing the battery charging up at a good rate 45% to 55% as well as charging up my motorhome: the only load.

By 09.15 local time the next day, the battery had got to 99%, my motorhome batteries were fully charged and there was nothing else to be seen (remotely). I look forward to the eventual connection by SAPN so I can sign up to "LocalVolts" as a power supplier and use the power I'm generating to heat the draughty uninsulated rental in Sydney, whilst selling the surplus on the wholesale energy market. (Thanks to Anthony Bennett for that tip.)

I can't say that I have seen the shed, power, lighting and solar all finished but judging by the professionalism of the crew, it will all be as good as I saw before i left the site. The lads even cut some shelving system panel to size rather than me having to take it back and they brought the rubbish bin in before they left. Josh, you did do that for me didn't you?

All in all, DQ Electrical went above and beyond the call of duty and went that extra mile to deliver a good experience. I look forward to them coming back for the mains hook-up and then for the house sub-board and more panels to catch more of the he morning sun and fully load the inverter.
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Thanks for the introduction to DQ Electrical Finn

We have recently had our new solar installed by DQ Electrical Adelaide. They contacted me immediately, as did the other companies, when I submitted my enquiry through Solar Quotes.

Right from the first contact with the Salesperson through to the final commissioning it was an absolute pleasure dealing with them. They were very knowledgeable about the local requirements and energy providers allowing us to specify the best solution for our needs. We put a much larger system on the roof than we may have needed, following Finn's advice and it has been working perfectly and looks great.

The installation Team was a great group of guys who really knew their trade. First class operators.

I would recommend DQ Electrical Adelaide to anyone looking for a system.
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All good!

I have only just had my system installed so can only comment on my experience so far and not on how system performs. DQ have been friendly and professional since my first contact, for example returned calls promptly and answered my many questions clearly. The installers led by Michael were excellent; on time, in uniform, friendly, introduced themselves and explained everything and cleaned up well. Now to see how the system works!
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Very efficient, friendly, punctual

Prompt quotation, polite, efficient, punctual and helpful with connecting me to the web to see feed-in rates.
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Outstanding service, quality products and excellent workmanship.

For anyone considering installing solar, I would highly recommend the entire team from DQ Electrical.
From my initial enquiry all the way through to installation including contacting our retailer to arrange the new meter, the entire team has been fantastic.
All my questions were answered in detail by Nathan who was very knowledgeable and experienced.
Communication prior to installation was excellent with the team arriving on time and doing a great job.
Thanks for the great customer service.
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First choice based on previous experience

When we wanted to add to our current installation, DQ Electrical was our first choice based on our previous experience with them.

We had found them using SolarQuotes installer finder for our initial system install in November 2021.
That was a North facing 6.6kW system with LG panels and a Fronius inverter. Since installation it has run flawlessly and as of this review writing has generated nearly 27 megawatts of power ( 26.98 if you want to be testical) and by my calculations including self consumption and exports has saved us $4487 to the end of April this year. According to the trend line, it should owe us nothing about May 2026 and then it will be “making money”.

When I called Steve Alexander at DQ Electrical and explained that we could only fit a south facing system and I understood that it would be about 30% less output than the North facing system, he confirmed this and soon had a quote for some JA solar panels and the newer 5kW Fronius Primo Gen 24 inverter along with a Fronius smart meter which is required with dual inverters to coordinate output and manage export limiting etc.

Our installation day was trouble free and the guys rolled up at the promised time and made it look easy. My wife was impressed with how smooth and fuss free it was. #Experienced professionals. I came home to nothing except a working solar setup and a heap more information from the smart meter on my Fronius app.
Highly recommended if you want to know what is going on with your solar.

I went with Fronius inverters because they are the best IMHO because they have a fan for cooling so on a hot day your inverter does not derate and cooler electronics means it will live longer. Although they have a 10 year warranty, they should soldier on far longer thanks to their solid engineering. As a bonus, the inverters and smart meter all play nice with each other too and just work. My computer experience rejoices!

Once again thanks to DQ Electrical for doing a solid job and earning their deserved reputation. From Steve who is an experienced installer to the team who did the job, the depth of experience makes it trouble free and the fact that I have taken so much time to do this review shows my appreciation for a company that gets it right.

For gods sake don't bother with the cricketer endorsed ones as the sweetness of low price will be soured by the dubious quality and it well may end up costing more than just going with a good installer first time round because the shoddy has to be removed.

SolarQuotes has a handy tool to calculate and have a what if play around which I found to be pretty spot on comparing my real data with it’s estimates.

https://www.solarquotes.com.au/solar-calculator/

As for SolarQuotes,
Finn Peackock just wants you to get it right and have a good experience.
One of the best resources for solar and battery info .
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Amazing Service

Firstly, getting the quote with 3 different options was clearly explanatory in every single detail. The type of inverter and solar panels and warranties included.
The fact that DQ Electrical and Solar had been in business for over 10 years and all their installers are in house, so no Subcontractors was a BIG plus for me. If there are any problems, it’s their installers who will rectify any problems.
I was contacted a week before installation to say everything was on track and all was organised with SA Networks.
Installation day was a breeze….. well informed by the installers on every aspect. Even installing an APP on my phone to check the amount of Solar coming into my home and the grid.
When they left you would not know they had been here…… no mess Charlie!
I would certainly recommend this Company for any Solar installations.
Christine H
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Amazing!!

The entire process was seamless. Great team and awesome service. The installation was quick and the workmanship was to the best quality. Clean neat and professional. Well done to the team at DQ Electrical. We will certainly recommend your services to friends, neighbours and family.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Trustworthy, reliable, professional

We have been very happy with the service received, everything was on time, we were given a good deal, staff were polite, friendly and informative. We liked that they were in the electrical business and not just solar sharks out for a quick or dodgy money grab. Thank you kindly to your team.
Inverter rating: 5/5
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Exceptional service

I purchased a 7.77kW system from DQE a couple of years ago and found them to have great customer service. Their quoting process was fantastic and they listened to what I wanted and helped build a system meeting my needs. Post install we had some minor issues with the Fronius inverter and they quickly sent an electrician out to resolve and did a good job resolving it.

Fast forward to this month and we decided to add a battery to the system and chose DQE because of their competitive price and the fantastic experience with our solar system.

They finished installation of the Tesla Powerwall 2 yesterday and the electricians were great at explaining how to use the system and did a good job with the install.

I do recommend DQE to my friends and family and will continue to use them if needed in the future.

A great South Australian company.
Inverter rating: 4/5
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Excellent and Expedient Installation

The sales and quoting process was easy, but time consuming, because I had a lot of questions to ask the various companies who quoted me for a new solar system.
The solar installation went very smoothly, and the workmen were all extremely polite, hard working, friendly, positive and motivated. They took my old panels off the roof at no extra charge. They went to great lengths to impart information about my new solar system, for which I was very grateful.
The customer service was excellent. They answered any questions which I asked and were keen to make sure that I was happy and informed.
Josh from D.Q spent at least half an hour showing me how to track the efficiency of my system on my lap top. I am going to find this information to be super helpful as time ticks on, and I appreciate very much his efforts in assisting me to understand the website and the intricate details which are available to me.
I would not hesitate to recommend D.Q. Electrical to anyone else who is thinking of installing a solar system.
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Original Review on 29-06-2023:

Professional service and a quality installation

In the initial phone consultation I was impressed with the level of detail and we were both on the same wavelength with what I was after. The quote was very detailed and used a web based form so I could click on links to get extra details of the various components. Nathan then came on site to walk through the quote and ensure that there would be no surprises during the installation.

There were a couple of rain delays scheduling the installation, but they were well communicated with us and they managed to do the undercover parts of the install on the wettest day and came back a couple of days later to install the panels and commission the system. The installation team were excellent - friendly, and all the work looks great.

They looked after all the connection details and helped set up the monitoring software on my device. It's all working perfectly. Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked David: "Are you happy with the performance of your system so far?"

1 year on. The system has exceeded expectations. Powering our house plus our EV electricity bill has been in credit. Only once in the middle of winter did the battery not get us through the night.
The only frustrating thing is that during summer the system has the potential to output more than 5kw to the grid but the network will only allow 5kw to be exported - we could be doing more to help the environment!
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Recent solar panel/system installation

The quoting process was easy,staff polite and informative,they were happy to deal with any queries that I had prior to the work
The installation of the solar system went very well,they were on time,polite and helpful with my questions
Went through everything at the completion of the job.
Very happy to recommend DQ Electrical.
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So easy to deal with, very genuine.

Easy quoting process and given several options within my budget.
Installation happened quickly. Installers very professional.
Can’t fault DQ electrical, will definitely recommend to others.
Inverter rating: 4/5
Battery rating: 4/5
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Great customer service, good installation

DQ Electrical were easy to deal with at all stages from the first contact to installation. The team that installed worked efficiently and left the sites tidy at the end of the day. They answered all questions. Would recommend them and would use them again.
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Original Review on 09-06-2023:

Very professional

They did their homework on what we could install,and were very helpful l highly recommend them.
All went very smoothly l didn’t have to do much at all thanks. Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Danny: "Are you happy with the performance of your system so far?"

Yes
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Original Review on 01-06-2023:

Great Quotes and Installation

The sale person was really informative and helpful during the initial talk. They answered all my questions and gave me several suggestions regarding my situation. They gave me 3 options varies on quality and price to choose.

The installation was done smoothly and they followed my preference for putting the inverter inside the garage. Although they could not finished all the same day, but that is due to the rain on that day. The installers also guided me how to monitor the solar system.

As for the customer service, overall they are good. They are friendly and quickly in setting up the dates for installation. They also helped with the grid connection after the install. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 4/5

10 months later we asked Ngoc Minh Phuc: "Are you happy with the performance of your system so far?"

The system is really great so far. It has produced lot of power and there have not been any issue.
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Angaston Bowling Club goes Solar

We were very happy with the pricing.
The installation was done very well. It was done at the times we were quoted and finished on time.
The site was left clean tidy and the only evidence they had been there was the system on the roof.
Michael did the handover to myself and that was well explained.
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Great install

Respectful, relational and persistent. Installers were excellent. Cleaned up. Kept us informed and sorted through all the issues. No complaints whatsoever.
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Professional, impressive experience

Our experience with DQ Electrical was so impressive. The attention and detail that went into the quote was second to none and the installation was seamless. They were truly committed to maximising our system and remained honest and fair throughout the whole process.
Cannot recommended them highly enough!
Inverter rating: 5/5
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A Polished Service

From start to finish the service provided by DQ Electrical was Polished and Professional. We opted to install a 6.6kw System (No Battery) and were incredibly satisfied with the service provided = from both an administrative and installation perspective. The pricing aspect of DQ was very competitive in comparison to the other options we considered. We explained our initial budget and Luke worked around it to produce a good quality system to suit our needs.

The initial sales / phone consultation was smooth sailing, Luke was polite, likable and knowledgeable as opposed to your run of the mill salespeople who can come across as fake/pushy. He was understanding of our preferences for the system and gave us with all the tools we needed to make a final decision. As well as this, he was very accommodating with our time restraints and worked with us to come out for a site visit early in the morning. Luke also showed up exactly on time and was very informative and helpful on the day.

The Installers (Caleb & Josh) were also exceptional. They showed up on a Friday morning with a forecast of 39 degrees so big props to them for keeping our schedule and going ahead with the installation. They arrived on time and clearly explained what the plan was for the day. Within 4-5 hours everything was up and running and we are incredibly happy with how everything has turned out.

From the operational / admin perspective I am also very impressed with how the team @ DQ were able to streamline everything and make it extremely accessible. The interactive quotes are a very nice touch and make everything simple to understand. All the contractual / Documentation side of things was done electronically and being able to jump on and provide quick digital signatures made the process flow very nicely.

Overall DQ Electrical's service is a firm 10/10 from me and I would highly encourage anyone interested in Solar installations to consider them.

Thanks!
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Original Review on 15-05-2023:

Seems to be a top provider

sales and quoting very professional. so much so that 3 friends are having systems installed by the same company at the same time


Your site was a great help Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: N/A
Customer Service: 5/5

10 months later we asked Graham: "Are you happy with the performance of your system so far?"

yes
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Faultless experience

The team at DQ gave me a lot of confidence from the initial home inspection through to installation. One of the biggest things that set them apart was they designed my system *after* the initial inspection, not before. I was kept well informed of progress leading up to the installation day, given satisfactory answers to my multiple questions, and the final design suited my situation perfectly. The installation itself was incredibly smooth - the guys were very polite, efficient, made sure to confirm the locations of the panels and inverter before starting, gave me a detailed walkthrough of the system once they'd finished, and made sure to leave everything, if anything, tidier than when they'd arrived. Callum even came out to check everything was operating correctly once my meter had been upgraded.
Panel rating: 5/5
Inverter rating: 5/5
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Very professional service, communication, installation and follow up.

What I can say is that high quality products were used and that time will tell if the quality of my product installed will match their apparent high quality.

Exceptional overall installation from DQ Electrical.
At all times through the sales and quoting process, DQ Electrical were available to answer all my questions and put my mind at ease on any concerns. They clearly communicated the forthcoming installation times which made preparation for the day very smooth. They were also flexible on which day to install that was compatible with our household.

The installation went seamlessly and staff communicated the whole process very well. I understand they were one staff member short for the most part of the installation but it never seemed that way. Josh and his team worked well and this was greatly appreciated considering the very hot weather on the day. We made our facilities available to them so they could remain well hydrated.

Toward the latter end of the day another staff member arrived from another job to assist with completion and we were very pleased with the service on completion of the installation. All functions were fully explained and also what would occur on total blackout. In addition to this they assisted us with they installation and use of the 'app' on our mobile phone so we could track performance.

The system appears to be functioning exceptionally well and after tracking our usage, it has been noted so far that our usage charges should be reduced by at least 90%, possibly more. The service charge however, will always still remain.

Thank you to all staff at DQ Electrical. We were very impressed with the whole process.
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Highly Professional Installation

The installation of solar on our home was excellent from start to finish and we are delighted with the finished product. The team, led by Josh, was impressive throughout the process. They were punctual, considerate and tidy. They kept us informed and responded to all questions in a polite, helpful manner. Similarly, all other interactions with the company, including quoting, the initial site visit and follow-up phone conversations have been handled professionally. DQ Electrical was recommended to us by several people, including a satisfied customer nearby, and we are delighted that we settled on them as our installer.
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Satisfied customer

C&C arrived early, good public relations in friendly and informative, continuous and tidy work output, clear explanation of details. Very impressive young men!
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Great organisation allroubd

The team from initial quote, administration and installers were professional, easy to talk to, folllowed up on time and completed the job on time, within budget and to a high standard.

It was a pleasure to work with the company and all staff involved
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Fantastic Solar Provider

We were very happy from start to finish. Don was very helpful with everything, he answered all our questions in detail and addressed our concerns with minimal effort. He listened to what we needed and designed a system that was suitable for us. Nothing was a bother for him or his office staff. The installers were punctual, tidy and polite. Everything was explained when finished. We would highly recommend them for Solar and any Electrical needs.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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