Deionno Electrical Reviews
About
Deionno Electrical is a Solar Power Installation company based in Para Hills and serves SA. Here are their reviews as submitted by visitors to SolarQuotes
Reviewers report paying: $6,600 - $7,400 for depending on hardware choice and installation difficulty ( how is this calculated? )
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Deionno Electrical Reviews (22)
Show Most Recent reviews from All time
Average Scores
4.7/5
Value for money
4.8/5
Quality of System
4.8/5
Installation
4.9/5
Customer Service
- 5 star 15
- 4 star 6
- 3 star 1
- 2 star 0
- 1 star 0
View Timeline
15 November 2024
14 November 2024
Fantastic job on a tricky build
I had a slightly unusual install, a two-storey townhouse with limited roof space and some tight access restrictions, but Deionno's sales rep came out to the property and was able to sort out what system would fit and where all the pieces would go without any problems. The installers did a very neat job with the install and the cabling despite a rather lengthy cable run from my second-storey roof through to the back of my garage where the batteries and inverter were installed. They were also very communicative and responsive and we were able to sort out a few minor problems that cropped up without any drama. Overall I'm very happy with the new system.
27 June 2024
Professional Sales & Installation Service
Although not the cheapest, I thought Deionno Electrical had the best quality system of all other 3 quotes. The Sales rep, Curtis, was very professional, friendly and courteous and explained the whole solar system to my complete satisfaction. He outperformed the other sales reps.The 4 installers were not outsourced contractors but all employed by Deionno Electrical. They arrived on time, completed the Installation quicker than expected and did not leave any rubbish behind. They were happy and willing to discuss any questions I had.
The system was up and running before they left. I was given a complete rundown of how the system worked and instructed me how to read the solar application on my mobile phone. The app gives a current and previous days readout of what the solar system is producing, what power I’m using from the solar system and from the grid and what goes into the grid from the solar system. Deionno Electrical also monitor my system from their office and know immediately if my system requires attention.
If you’re thinking of solar, I thoroughly recommend Deionno Electrical. You won’t be disappointed.
Panel rating: 5/5
Inverter rating: 5/5
23 April 2024
Excellent value for money
Really easy to deal with and the installation timeframe was excellent, however the installers left a bit of rubbish behind and there was a large amount of brick dust to tidy up afterwards.In addition, would have preferred to have the panels installed as per the quote and not all bunched together (which makes it harder to clean)
Supplier Reply:
Hey Scottthanks for the review
we have reviewed the details of the install
i apologise about the dust and small amount of rubbish that was left from the boys on site around your switchboard!
we have taken steps to improve this for future clients and briefed them on the importance of cleanliness on site.
as for the layout
the installation took place as per your quote and the original layout that was signed off on.
would love to discuss this with you if there was some confusion around this and hopefully we can offer a solution for you!
03 June 2023
Very prompt and professional! Will always recommend!
Jordan and Joe were amazing to deal with. A seamless transition into the solar world!18 May 2023
Replaced old solar system
Joe and his team did a great job.Joe worked with me to get the system I wanted at a price I could afford and explained everything very clearly.
His install team did a great job, old system removed, new 10.4 kW system installed all in one day with no fuss and no mess left behind.
All 3 quotes I received through solar quotes were very good, I chose to go with Deionno because Joe impressed me with his knowledge and his willingness to work within my budget to give me the best system I could afford.
09 March 2023
Solar system install - DEIONNO ELECTRICAL AND SOLAR.
Excellent service. Joe contacted me within 12 hours. Price was 2nd lowest and very competitive. Inatallation was great. They were punctual and left everything clean and tidy when completed. Joe arranged the grid connection and has been in touch twice since to see how things are going. Highly recommend the team from Deionno Electrical and Solar.17 September 2022
An incentive was offered by Deionno Electrical for this review. Learn more here.
Review of Deionno Electrical
Joe and his team have been great every step of the way, from the start explaining the best system for our needs. Installing the system with a minimum of fuss, following up on any concerns we have had along the way, we would highly recommend this company, and are looking forward to the savings on our electric bills in the future. Many thanks Ken and Suzie Baines.28 July 2022
Fantasic installer
Joe answered all my questionsVery polite Cleaned up after the installation
Joe organise every thing I sat back and watched and then thanked him for a job well done.
11 October 2021
Original Review on 10-02-2021:
Highly Recommended
From first contact to watching the van drive away, Deionno Electrical were nothing less than excellent. Joe did the initial quote after inspecting the roof himself and he patiently explained our options. He never tried to push us into anything and was very knowledgeable in all areas. After carefully considering all three quotes it became clear that Joe and his team were the ones for the job.The company arrived when they said they would and the system was installed, up and running in a day. Joe patiently explained how to set up the monitoring app on my phone and IPad and remotely monitored the system to make sure it was performing to it’s full potential.
Deionno Electrical arranged grid connection and returned after SA Power had updated the meter, to ensure that the Fronius Smart meter was functioning correctly.
I cannot recommend this company any more highly. A quality system installed with quality components by a company that clearly cares about its customers.
8 months later we asked Martin: "Are you happy with the performance of your system so far?"
In the 8 months since we have had the system it has lived up to our expectations, sometimes exceeding them! A quality system that should continue to perform for many years, backed by a great installation company who are more than happy to take my calls and check that things are working at optimum capacity.
01 August 2021
Great staff
Prompt with quoting with a in home visit explaining everything about the system which was fantastic. Highly recommend this companyNeed to clean up metal shavings left
Organised the metre to be changed for me
20 May 2021
Definitely Recommend!
Joe was very responsive and made the time to come out and meet with me. He was the first person to respond to my inquiry and eliminated any feelings of uncertainly, as he offered many suggestions and advice on options that best suited me. Joe was efficient, friendly and approachable- NO HARD SELL. Would definitely recommend him to friends and family!19 April 2021
Great service
Deionni electrical were very informative, service was excellant.Will not hesitate to refer them to friends & family.
18 February 2021
So happy and Gratefully for the whole experience
Our Family are extremally exited to have our brand New 10k system installed by Deionno Electrical just this week, its already performing excellently. This is our second Family home installed by Deionno Electrical, we were so happy with our first system that we chose Deionno Electrical to put our second system in tailored to our growing family. We are so happy and grateful for the service provided.Panel rating: 5/5
Inverter rating: 5/5
15 February 2021
Highly Recommended
Joe was the very first person to call me, within 30 minutes and set up a sit down to talk about options for solar that fit our requirements and goals. I found his presentation very comprehensive and he also took the time to answer all of my questions and I asked a lot of questions.I found Joe really took the uncertainty out of the equation and provided peace of mind knowing that I had made the right decision.
Installation only took less than half a day, complete with 18 panels and inverter set up. I found his guys very professional and appreciate his service, highly recommend Joe and his team to anybody considering solar panels.
21 January 2021
Helpful and professional
Joe has a lot of knowledge and provided several quotes with different products for me to chose. Installers came on time and left everything tidy. Great company!!!.20 January 2021
Great Service From A Local Company
Deionno Electrical were one of the three companies that Solarquotes recommended. Each of the three provided competitive quotes but Joe was the only person who physically came to see the premises and talk us through the quote. We were most impressed with his knowledge and the fact that he wasn’t giving us the “hard sell” approach, recognizing that we needed time to consider our options.After giving his company the “thumbs up” we were given an install date and couldn’t wait. The team of people sent to do the install were very professional and were more than happy to explain the process. They also fixed up a few dodgy roof tiles while they were up there! After the install they thoroughly cleaned up the area before leaving.
Joe talked us through the process of turning the system off and on, should that be necessary and he also ensured that the web monitoring app was up and running within a few hours of the install being completed. We are waiting now for our electricity provider to change the meter so that we can start seeing the benefits of our PV system.
I cannot recommend this company highly enough.
Martin & Marie
01 January 2021
Great installation to capture Mighty Sun
Got the three quotes through SolarQuotes. DE arranged a no-obligation meeting on site which was imperative in my following decision process. DE was flexible with quoting different combinations of components and gave a comprehensive description of the installation and system plus shared the basic 101 solar energy production and consumption knowledge which I to some extent had already acquired by studying the SolarQuotes information sites.The layout of the panels was slightly changed (on my request) on the day of the installation, but that was no major issue.
The installation of the 6.6 kW system was smooth and punctual, completed in six hours by the two installers.
The system was fully operational and connected to the grid on their departure. In addition the meter isolation switch and the SolarAnalytics production and consumption monitoring system was installed. DE also organised the communication with the electrical provider and authorities.
The system has only been operative for 2 months and I've got no other system to compare with so therefore I cannot give highest marks for "Value for Money" and "Quality of System", but so far I have no reason to believe that I made the wrong choice.
23 August 2020
Professionalism
Joe and his team are very professional. The work was carried out exceptionally and the place was left spotless. Joe is very friendly and explained everything in great detail to ensure we understand. His business has adapted to the modern technology which makes everything easy. I would highly recommend this company.Inverter rating: 5/5
18 May 2020
Honest, helpful advice and no hard sell
Great explanation on solar choices, no hard sell, installed efficiently, friendly staff, small SA company doing a good job!26 April 2020
Was reliable and knowledgeable. Service was thorough and made sense.
Was reliable and knowledgeable. Turned up when arranged and kept in contact through process. Provided info about all products and pros and cons in an understandable way.Also was able to advise through connection process.
Inverter rating: 4/5
02 April 2018
All went very smoothly and without any hassles. Joe is very competent,reliable and explains everything about the system and installation. I would definitely recommend him.
Show Details
Good system, great installation at a reasonable price
Three quotes, first rang, said it would be difficult & did not look or quote, second came, looked at house roof with drone but did not come in & talk about system, did email a good quote for a quality system. Third came looked & ran through the whole installation with us for some time then put in a good quote with good reviews for his firm & installers. This was the offer we accepted. It is a good system, istalled in a few hours by a competent team led by a good friendly electrician/foreman who explained everything. & cleaned up afterwards. We are very happy with the whole Deionno organisation.Panel rating: 5/5
Inverter rating: 5/5