Cerium Energy Reviews
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Cerium Energy is a Solar Power Installation company based in Melbourne and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes
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Cerium Energy Reviews (16)
Show Most Recent reviews from All time
Average Scores
5.0/5
Value for money
4.9/5
Quality of System
4.9/5
Installation
5.0/5
Customer Service
- 5 star 14
- 4 star 2
- 3 star 0
- 2 star 0
- 1 star 0
22 July 2024
21 January 2024
Highly recommend, excellent service
Just want to say thanks to Michael at Cerium Energy, the bloke is extremely knowledgeable and knows his stuff. There were no pushy sales tactics just relevant information. They answered all the questions and took their time explaining things.The gents installing were excellent as well, Zack and his crew worked tirelessly on a cold wet day with a smile. Really happy with how the Job turned out.
Inspector came in a few days and things are up and running.
Would highly recommend Cerium Energy to anyone looking for quality installs and friendly advice and brilliant customer service.
Panel rating: 5/5
Inverter rating: 5/5
08 December 2023
Excellent service, highly recommended!
The guys at Cerium Energy did an awesome job installing a 13.2kW solar setup at my place. Michael was great to deal with throughout the whole process, he answered all of the questions and concerns I had, was very transparent and offered lots helpful advice.We eventually settled on the following setup, Sungrow SG10RS inverter, 30x Jinko 440w Tiger Neo panels and a Sungrow S100 Energy Meter. Peter did a fantastic job come install time, everything is neat/tidy and to a very high standard. They cleaned up when they were done and explained everything to me when testing out the system. The solar inspector that came out a few days even commented on the nice setup and how he never has any problems with Peter's work.
I was a bit overwhelmed with solar business options going into this, but I'm very glad I went with Cerium. They were excellent to deal with and streamlined the whole process. We're very happy and look forward to many years of solar generation.
30 October 2023
Great experience for solar panel installation
Solar panels were installed on 26/Oct/2023.Great installation experience.
For after sales service, it is something to find out.
28 May 2023
Awesome work and Awesome Team at Cerium Energy
I had a 10.25Kw solar panel system installed through Cerium Energy and let me just say that from start to finish it was the most easy/smooth/painless experience. I got connected to Matt who not only was knowledgeable about what system i should be going for but also suggested the REC panels which as we know are the best in the market. The installation was smooth and the work done was squeaky clean. I would whole-heartily recommend them.24 January 2023
So Easy
I was put onto Cerium by a relative after a discussion over dinner about installation of solar panels. I thought it was all too hard to install Solar panels with a busy busy life but it was easy. I got a quote, provided the info they requested and they submitted my information to check my eligibility. Whilst there was a delay with approval as I had provided the wrong rates document once that was rectified it was quick. The email updates, phone calls - every aspect of communication was spot on. The delivery, installation etc was smooth and I am loving adjusting my life based on using power when I am generating power. I wish I had done it earlier and Cerium made the process so easy.Panel rating: 5/5
Inverter rating: 5/5
06 October 2021
Great company to deal with, very happy
The quoting process was very good. I asked for a quote and received it quickly however I wanted a larger system than the one quoted. Michael was very helpful in suggesting the best way to use the available roof space and choice of equipment.The installation was as scheduled, we had 4 team members to remove the old 1kW system and install the new 10kW system. It was all done in a day and all abided by the Covid rules.
Customer service was excellent, we did have an issue with the system not passing inspection and Cerium were out to rectify matters the same day as the inspector came so great service there. The system was subsequently switched on and we have been very happy with the system performance. We have only been going a bit over a week but we are exceeding the estimated output even with mostly overcast weather.
I would recommend Cerium to anyone looking for a custome focussed installation. Prices were excellent as well.
11 August 2021
Awesome Installer
Michael and his team were great.Quoting was easy, advised me on the best system to suit my budget, gave me his best price from the beginning.
Install was scheduled but he called me prior with an earlier install date as another date became available.
Install was clean, neat and professional. They fitted a canopy over the inverter and replaced a few roof tiles that they broke, they also left a few spare tiles behind for me at no extra cost.
I had trouble connecting to the app, Michael returned to help with connection.
The process went without any issues, communication was great, always answered my calls, all of my requests were met without any hassle whatsoever.
I would definitely recommend this installer.
05 January 2021
A+++ solar installer!!!
We were very happy with the services we received from Cerium Energy recently. No hard selling, gave us factual advices on products that may fit our solar needs at the best price. Installation was very efficient and professionally done. Left our place clean and tidy after installation. Best of all, communication and customer service was excellent, answering all our questions courteously and keeping us up to date with our installation schedule due to Covid-19 restrictons.Panel rating: 5/5
Inverter rating: 5/5
12 August 2020
Excellent service
Best decision I’ve made. Michael has been so prompt in his response. Great customer service and good quality of work.Panel rating: 5/5
Inverter rating: 5/5
23 July 2020
Great customer representative, prompt response, listens and answer all your question even if some questions are dumb :). Offered best price for same systems and entertained all my genuine requests.
Sales quoting process was great. Honest price from them for same system.21 June 2020
Excellent Service and good products
So we have had the solar installed for about 12 months now. Couldn't be happier with it. We have had very minimal bills and in Jan we actually had a small credit which was awesome.Over all very pleased with the Solar, the company took their time to come out and chat to me face to face to work our exactly what system I needed. They didn't pressure me into signing up on the day like a lot of others we had out. Waiting for the battery rebate and will use them again for battery install.
Panel rating: 5/5
Inverter rating: 5/5
14 May 2020
Fantastic service, very helpful and great price
Great experience, we had solar put on our rental property in Rockbank VIC. The company took care of everything and helped us with the rebate application. The application took a while because of facial recognition issues but that was due to Solar Victoria. The installers came on time and were very professional, did a great job and took all the rubbish with them.We got Seraphim Panels with a Growatt Inverter, we did lots of shopping around and went with a local company who had good prices and the office staff were very friendly and explained the whole process in detail.
System has been installed for 2 months now and generating lots of power. Highly Recomended!
Panel rating: 5/5
Inverter rating: 5/5
10 October 2019
Great service, excellent rep good installation
We have been looking at getting solar for a while at our warehouse and had about 6 different quotes to compare, they all seemed to be selling the same stuff with minor differences. What made us choose Cerium was Micahel their rep, extremely professional took his time explaining everything and was not pushy.Took a while to get approval eventually the team rocked up to install the system. Again the installers were great, cleaned up and did a fantastic job on our factory roof.
We ended up getting a 15kW system wirh Jinko panels and a Fronius Inverter, so far it's been great getting good production.
Highly recommend the company if you are in the market for a commercial solar system.
Panel rating: 5/5
Inverter rating: 5/5
09 August 2019
Fantastic service
After speaking to about half a dozen different solar companies and getting quotes and some pretty dodgy advice I eventually came across Cerium. I ended up speaking to Michael and he was absolutely fantastic and a wealth of knowledge. I was supplied with a detailed proposal and a very competitive price for quality branded panels and inverter. Once I agreed they took over everything from there and submitted the rebate application on my behalf which was subsequently approved. We didn’t have to hand over any money at all it was all covered by the Federal and Victorian government rebates and the Victorian governments interest free loan. The install took place a few days ago and the guys were very professional and did a great job. Thanks to Michael the whole process has been a breeze and we honestly couldn’t be happier.Now bring on the sun!!
Panel rating: 5/5
Inverter rating: 5/5
29 July 2019
Excellent customer service and support
The process with Cerium was very straight forward with all queries answered without any pushy sales. Michael was excellent to deal with and his service was what ultimately pushed me to utilise Cerium over other providers.The installation team were punctual and polite, getting to work straight away with no issues. The installation as a whole was impeccable, although a second visit was required to adjust some protruding tiles and rectify an issue with a faulty smart meter.
The grid connection was also organised via Cerium and my energy provide, making the whole process very smooth.
Overall I am very happy with the service and quality of product by Michael and the team at Cerium and would highly recommend them to anyone else looking for energy upgrades.
Panel rating: 5/5
Inverter rating: 5/5