Casablanca Power Reviews
See Ratings Over Time
About
Casablanca Power is a Solar Power Installation company based in Eastern Creek and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes
Panels, inverter, battery and EV charger brands
Panel brands currently installed
Inverter brands currently installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Casablanca Power Reviews (2)
Show Most Recent reviews from All time
Average Scores
5.0/5
Value for money
5.0/5
Quality of System
3.5/5
Installation
3.0/5
Customer Service
- 5 star 1
- 4 star 0
- 3 star 1
- 2 star 0
- 1 star 0
10 September 2024
15 April 2024
Cheap installation but poor service and follow up
Super cheap installation with quality Jinko and sungrow equipment which worksHowever:
- Poor customer service with bait and switch of inverter: setting up non-hybrid but at point of sale saying hybrid inverter
- Incorrect inverter installed initially which I believe would've been missed if I hadn't looked at the app. Likely Deliberate
- I then had to pay an extra $1000 for the hybrid inverter which I requested which was agreed upon initially
- No setting up isolar app
- No setting teaching on isolar app
- Fractured tile(s)- discovered by independent contracted solar company
- Multiple excuses made to follow up to fix consumption meter (advised myself to contact sungrow with no follow up by himself and ?incorrect misleading information given)
- Causing stress and spending extra to fix his mistakes
Overall: would have paid extra for quality products, actual coverage if damages with quality installation and good long customer service.
Panel rating: 3/5
Inverter rating: 3/5
Job was perfect
I installed with this company, the job was perfect and the team was very helpful and professional. I have no regrets. I give them 5 stars.They helped with grid connection as well.
Panel rating: 5/5
Inverter rating: 5/5